An integrated novel interval type-2 fuzzy MCDM method to improve customer satisfaction in public transportation for Istanbul

Transportation Research Part E: Logistics and Transportation Review

Volumn 58, Issue , 2013, Pages 28-51

  Celik, Erkan ^a   Bilisik, Ozge Nalan ^a   Erdogan, Melike ^a   Gumus, Alev Taskin ^a   Baracli, Hayri ^a,b  

^a YILDIZ TECHNICAL UNIVERSITY   (Turkey)

^b ISTANBUL METROPOLITAN MUNICIPALITY   (Turkey)

Author keywords

Customer satisfaction; GRA; Interval type 2 fuzzy sets; Istanbul; Public transportation; TOPSIS

Indexed keywords

FUZZY MATHEMATICS; PUBLIC TRANSPORT; TRAVEL BEHAVIOR;

ISTANBUL [TURKEY]; TURKEY;

EID: 84880829934     PISSN: 13665545     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tre.2013.06.006     Document Type: Article

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