A novel interval-valued fuzzy MCDM method for improving airlines' service quality in Chinese cross-strait airlines

Transportation Research Part E: Logistics and Transportation Review

Volumn 47, Issue 6, 2011, Pages 1177-1193

  Kuo, Ming Shin ^a,b  

^a KAINAN UNIVERSITY   (Taiwan)

^b NATIONAL FORMOSA UNIVERSITY   (Taiwan)

Author keywords

GRA; Interval valued fuzzy sets; MCDM; Service quality; VIKOR

Indexed keywords

AIR TRANSPORTATION; FUZZY SETS; QUALITY CONTROL; QUALITY OF SERVICE;

AIRLINE SERVICES; EFFECTIVE APPROACHES; FUZZY MCDM; GRA; INTERVAL-VALUED; INTERVAL-VALUED FUZZY SETS; MCDM; PASSENGER AIRLINES; SERVICE QUALITY; VIKOR;

DECISION MAKING;

AIRLINE INDUSTRY; DECISION MAKING; EMPIRICAL ANALYSIS; FUZZY MATHEMATICS;

EID: 79960950906     PISSN: 13665545     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tre.2011.05.007     Document Type: Article

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