Handling stakeholder uncertain judgments in strategic transport service analyses

Transport Policy

Volumn 29, Issue , 2013, Pages 54-63

  Lupo, Toni ^a  

^a UNIVERSITY OF PALERMO   (Italy)

Author keywords

AHP method; Customer satisfaction evaluation; Fuzzy set theory; ServQual model; Transport service analysis; Uncertainty

Indexed keywords

FUZZY MATHEMATICS; NUMERICAL MODEL; PUBLIC TRANSPORT; STAKEHOLDER; STRATEGIC APPROACH; TRANSPORTATION PLANNING; TRANSPORTATION POLICY; TRANSPORTATION SYSTEM; UNCERTAINTY ANALYSIS; URBAN TRANSPORT;

ITALY; PALERMO [SICILY]; SICILY;

EID: 84878169005     PISSN: 0967070X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.tranpol.2013.04.002     Document Type: Article

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