Co-production versus co-creation: A process based continuum in the hotel service context

International Journal of Hospitality Management

Volumn 32, Issue 1, 2013, Pages 11-20

  Chathoth, Prakash ^a   Altinay, Levent ^b   Harrington, Robert James ^c   Okumus, Fevzi ^d   Chan, Eric S W ^e  

^a AMERICAN UNIVERSITY OF SHARJAH   (United Arab Emirates)

^b OXFORD BROOKES UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF ARKANSAS   (United States)

^d UNIVERSITY OF CENTRAL FLORIDA   (United States)

^e HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Co creation; Co production; Experience; Hotels; Service dominant logic; Strategy

Indexed keywords

EID: 84872371329     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2012.03.009     Document Type: Article

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