Synergistic effects of operant knowledge resources

Journal of Services Marketing

Volumn 24, Issue 5, 2010, Pages 400-411

  Melancon, Joanna Phillips ^a   Griffith, David A ^b   Noble, Stephanie M ^c   Chen, Qimei ^d  

^a WESTERN KENTUCKY UNIVERSITY   (United States)

^b MICHIGAN STATE UNIVERSITY   (United States)

^c UNIVERSITY OF MISSISSIPPI   (United States)

^d UNIVERSITY OF HAWAII   (United States)

Author keywords

Competitive advantage; Knowledge management; Resource efficiency; Service industries

Indexed keywords

EID: 77955069777     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876041011060693     Document Type: Article

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