Advancing public trust relationships in electronic government: The Singapore E-Filing journey

Information Systems Research

Volumn 23, Issue 4, 2012, Pages 1110-1130

  Lim, Eric T K ^a   Tan, Chee Wee ^a   Cyr, Dianne ^b   Pan, Shan L ^c   Xiao, Bo ^d  

^a UNIVERSITY OF GRONINGEN   (Netherlands)

^b SIMON FRASER UNIVERSITY   (Canada)

^c NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

^d HONG KONG BAPTIST UNIVERSITY   (Hong Kong)

Author keywords

Calculative based trust; Capability based trust; E government; Intentionality based trust; Prediction based trust; Public trust; Transference based trust

Indexed keywords

HARDWARE; INFORMATION SYSTEMS;

CALCULATIVE-BASED TRUST; CAPABILITY-BASED TRUST; E-GOVERNMENTS; INTENTIONALITY; PREDICTION-BASED; PUBLIC TRUST; TRANSFERENCE-BASED TRUST;

GOVERNMENT DATA PROCESSING;

EID: 84871535785     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1110.0386     Document Type: Article

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