Citizen participation and engagement in the design of e-government services: The missing link in effective ICT design and delivery

Journal of the Association for Information Systems

Volumn 8, Issue 9, 2007, Pages 491-507

  Olphert, Wendy ^a   Damodaran, Leela ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Capacity building; E Government: Citizen engagement; Participatory design; Socio technical systems theory

Indexed keywords

GOVERNMENT DATA PROCESSING;

CAPACITY BUILDING; CITIZEN ENGAGEMENTS; CITIZEN'S PARTICIPATIONS; E-GOVERNMENT; E-GOVERNMENT SERVICES; E-GOVERNMENT: CITIZEN ENGAGEMENT; PARTICIPATORY APPROACH; PARTICIPATORY DESIGN; SOCIO-TECHNICAL APPROACH; SOCIOTECHNICAL SYSTEMS THEORY;

INFORMATION SERVICES;

EID: 58149478352     PISSN: 15583457     EISSN: 15369323     Source Type: Journal    
DOI: 10.17705/1jais.00137     Document Type: Article

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