Everyday working life: Explaining within-person fluctuations in employee well-being

Human Relations

Volumn 65, Issue 9, 2012, Pages 1051-1069

  Xanthopoulou, Despoina ^a   Bakker, Arnold B ^b   Ilies, Remus ^c  

^a UNIVERSITY OF CRETE   (Greece)

^b ERASMUS UNIVERSITY ROTTERDAM   (Netherlands)

^c NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

affective events theory; diary studies; employee engagement; flow; happiness; positive affect; within person fluctuations; work related well being

Indexed keywords

EID: 84865786440     PISSN: 00187267     EISSN: 1741282X     Source Type: Journal    
DOI: 10.1177/0018726712451283     Document Type: Review

References (81)

1. Allen BP,Potkay CR.On the arbitrary distinction between states and traits.Journal of Personality and Social Psychology. 1981;41:916-928.
2. Bakker AB.The work-related flow inventory: Construction and initial validation of the WOLF.Journal of Vocational Behavior. 2008;72:400-414.
3. Bakker AB.An evidence-based model of work engagement.Current Directions in Psychological Science. 2011;20:265-269.
4. Bakker AB,Oerlemans WThe Oxford Handbook of Positive Organizational Scholarship. Cameron KSSpreitzer GM, ed. New York: Oxford University Press; 2011:178-189.
5. Bakker AB,Schaufeli WB.Positive organizational behavior: Engaged employees in flourishing organizations.Journal of Organizational Behavior. 2008;29:147-154.
6. Bakker AB,Xanthopoulou D.The crossover of daily work engagement: Test of an actor-partner interdependence model.Journal of Applied Psychology. 2009;94:1562-1571.
7. Bakker AB,Van Emmerik H,Demerouti E,Geurts S.Daily job demands and resources: Does recovery moderate their relationship with day-level engagement and performance?. Paper presented at the 13th European Congress of Work and Organizational Psychology; 2007Stockholm, Sweden; 2007.
8. Beal DJ,Ghandour L.Stability, change, and stability of change in daily workplace affect.Journal of Organizational Behavior. 2011;32:526-546.
9. Beal DJ,Weiss HM,Barros E,MacDermid SM.An episodic process model of affective influences on performance.Journal of Applied Psychology. 2005;90:1054-1068.
10. Bledow R,Schmitt A,Frese M,Kühnel J.The affective shift model of work engagement.Journal of Applied Psychology. 2011;96:1246-1257.
11. Ceja L,Navarro J.'Suddenly I get into the zone': Examining discontinuities and nonlinear changes in flow experiences at work.Human Relations. 2012;65 (9): 1101-1127.
12. Cervone D.Personality architecture: Within-person structures and processes.Annual Review of Psychology. 2005;56:423-452.
13. Chen G,Bliese PD,Mathieu JE.Conceptual framework and statistical procedures for delineating and testing multilevel theories of homology.Organizational Research Methods. 2005;8:375-409.
14. Cropanzano R,Wright TA.When a 'happy' worker is really a 'productive' worker: A review and further refinement of the happy-productive worker thesis.Consulting Psychology Journal: Practice and Research. 2001;53:182-199.
15. Csikszentmihalyi MThe Evolving Self. New York: Harper Collins Publishers; 1990:.
16. Culbertson SS,Mills MJ,Fullagar CJ.Work engagement and work-family facilitation: Making homes happier through positive affective spillover.Human Relations. 2012;65 (9): 1155-1177.
17. Daniels K,Besley N,Cheyne A,Wimalasiri V.Coping processes linking the demands-control-support model, affect and risky decisions at work.Human Relations. 2008;61:845-874.
18. Demerouti E,Bakker AB,Sonnentag S,Fullagar CJ.Work-related flow and energy at work and at home: A study on the role of daily recovery.Journal of Organizational Behavior. 2012;33:276-295.
19. Diener E.Subjective well-being: The science of happiness and a proposal for a national index.American Psychologist. 2000;55:34-43.
20. Diener E,Sandvik E,Pavot WSubjective Well-being: An Interdisciplinary Perspective. Strack FArgyle MSchwarz N, ed. New York: Pergamon; 1991:119-139.
21. Fisher CD.Happiness at work.International Journal of Management Reviews. 2010;12:384-412.
22. Forest J,Mageau GA,Crevier-Braud L,Bergeron E,Dubreuil P,Lavigne GL.Harmonious passion as an explanation of the relation between signature strengths' use and well-being at work: Test of an intervention program.Human Relations. 2012;65 (9): 1233-1252.
23. Fredrickson BL.The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions.American Psychologist. 2001;56:218-226.
24. Fried Y,Grant AM,Levi AS,Hadani M,Haynes Slowik L.Job design in temporal context: A career dynamics perspective.Journal of Organizational Behaviour. 2007;28:911-927.
25. Fullagar CJ,Kelloway EK.'Flow' at work: An experience sampling approach.Journal of Occupational and Organizational Psychology. 2009;82:595-615.
26. Gable SL,Reis HT.Now and then, them and us, this and that: Studying relationships across time, partner, context, and person.Personal Relationships. 1999;6:415-432.
27. George JM.State or trait: Effects of positive mood on prosocial behaviours at work.Journal of Applied Psychology. 1991;76:299-307.
28. Gray EK,Watson DEmotions at Work. Payne RCooper C, ed. Chichester: John Wiley; 2001:21-43.
29. Guastello SJManaging Emergent Phenomena: Nonlinear Dynamics in Work Organizations. Mahwah, NJ: Lawrence Erlbaum Associates; 2002:.
30. Halbesleben JRBWork Engagement: A Handbook of Essential Theory and Research. Bakker ABLeiter MP, ed. New York: Psychology Press; 2010:102-117.
31. Harris C,Daniels K,Briner RB.A daily diary study of goals and affective well-being at work.Journal of Occupational and Organizational Psychology. 2003;76:401-410.
32. Heller D,Watson D.The dynamic spillover of satisfaction between work and marriage: The role of time, mood and personality.Journal of Applied Psychology. 2005;90:1273-1279.
33. Heller D,Watson D,Ilies R.The role of person versus situation in life satisfaction: A critical examination.Psychological Bulletin. 2004;130:574-600.
34. Ilies R,Judge TA.Understanding the dynamic relationship between personality, mood, and job satisfaction: A field experience sampling study.Organizational Behavior and Human Decision Processes. 2002;89:1119-1139.
35. Ilies R,Judge TA.An experience-sampling measure of job satisfaction: Its relationships with affectivity, mood at work, job beliefs, and general job satisfaction.European Journal of Work and Organizational Psychology. 2004;13:367-389.
36. Ilies R,Keeney J,Scott BA.Work-family interpersonal capitalization: Sharing positive work events at home.Organizational Behavior and Human Decision Processes. 2011;114:115-126.
37. Ilies R,Schwind KM,Heller D.Employee well-being: A multilevel model linking work and nonwork domains.European Journal of Work and Organizational Psychology. 2007;16:326-341.
38. Ilies R,Scott BA,Judge TA.The interactive effects of personal traits and experienced states on intraindividual patterns of citizenship behavior.Academy of Management Journal. 2006;49:561-575.
39. Ilies R,Wilson KS,Wagner DT.The spillover of job satisfaction onto employees' family lives: The facilitating role of work-family integration.Academy of Management Journal. 2009;52:87-102.
40. Judge TA,Ilies R.Affect and job satisfaction: A study of their relationship at work and at home.Journal of Applied Psychology. 2004;89:661-673.
41. Judge TA,Heller D,Klinger R.The dispositional sources of job satisfaction: A comparative test.Applied Psychology: An International Review. 2008;57:361-372.
42. Judge TA,Heller D,Mount MK.Five-factor model of personality and job satisfaction: A meta-analysis.Journal of Applied Psychology. 2002;87:530-541.
43. Judge TA,Thoresen CJ,Bono JE,Patton GK.The job satisfaction-job performance relationship: A qualitative and quantitative review.Psychological Bulletin. 2001;127:376-407.
44. Kiffin-Petersen S,Murphy SA,Soutar G.The problem-solving service worker: Appraisal mechanisms and positive affective experiences during customer interactions.Human Relations. 2012;65 (9): 1179-1206.
45. Kozlowski SWJ,Klein KJMultilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions. Klein KJKozlowski SWJ, ed. San Francisco, CA: Jossey-Bass; 2000:3-90.
46. Layard R.Happiness and public policy: A challenge to the profession.Economic Journal. 2006;116:24-33.
47. Locke EA.What is job satisfaction?.Organizational Behavior and Human Performance. 1969;4:309-336.
48. Luthans F.The need for and meaning of positive organizational behaviour.Journal of Organizational Behaviour. 2002;26:695-706.
49. Lyubomirsky S,King L,Diener E.The benefits of frequent positive affect: Does happiness lead to success?.Psychological Bulletin. 2005;131:803-855.
50. Miner AG,Glomb TM,Hulin C.Experience sampling and its correlates at work.Journal of Occupational and Organizational Psychology. 2005;78:171-193.
51. Morgeson FP,Humphrey SE.The Work Design Questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work.Journal of Applied Psychology. 2006;91:1321-1339.
52. Nezlek J.A multilevel framework for understanding relationships among traits, states, situations and behaviours.European Journal of Personality. 2008;21:789-810.
53. Nezlek JB,Vansteelandt K,van Mechelen I,Kuppens P.Appraisal-emotion relationships in daily life.Emotion. 2008;8:145-150.
54. Nielsen K,Daniels K.Enhancing team leaders' well-being states and challenge experiences during organizational change: A randomized, controlled study.Human Relations. 2012;65 (9): 1207-1231.
55. Ouweneel E,Le Blanc PM,Schaufeli WB,van Wijhe CI.Good morning, good day: A diary study on positive emotions, hope, and work engagement.Human Relations. 2012;65 (9): 1129-1154.
56. Pitariu AH,Ployhart RE.Explaining change: Theorizing and testing dynamic mediated longitudinal relationships.Journal of Management. 2010;36:405-429.
57. Rafaeli A,Sutton RIResearch in Organizational Behaviour. Cummings LLStaw BM, ed. Greenwich, CT: JAI Press; 1989:1-42.
58. Reis HT,Sheldon KM,Gable SL,Roscoe J,Ryan RM.Daily well-being:The role of autonomy, competence, and relatedness.Personally and Social Psychology Bulletin. 2000;26 (4): 419-435.
59. Robert C,Willbanks JE.The wheel model of humor: Humor events and affect in organizations.Human Relations. 2012;65 (9): 1071-1099.
60. Rodriguez-Sanchez A,Schaufeli WB,Salanova M,Sonnenschein M.Enjoyment and absorption: An electronic diary study on daily flow patterns.Work & Stress. 2011;25:75-92.
61. Ryan MR,Deci EL.On happiness and human potentials: A review of research on hedonic and eudaimonic well-being.Annual Review of Psychology. 2001;52:141-166.
62. Russell JA.A circumplex model of affect.Journal of Personality and Social Psychology. 1980;39:1161-1178.
63. Russell JA.Core affect and the psychological construction of emotion.Psychological Review. 2003;110:145-172.
64. Russell JA,Barrett LF.Core affect, prototypical emotional episodes, and other things called emotion: Dissecting the elephant.Journal of Personality and Social Psychology. 1999;76 (5): 805-819.
65. Russell JA,Carroll JM.On the bipolarity of positive and negative affect.Psychological Bulletin. 1999;125:3-30.
66. Seligman MC,Csikszentmihalyi M.Positive psychology: An introduction.American Psychologist. 2000;55:5-14.
67. Sheldon KM,Ryan R,Reis HT.What makes for a good day? Competence and autonomy in the day and in the person.Personality and Social Psychology Bulletin. 1996;22 (12): 1270-1279.
68. Simbula S.Daily fluctuations in teachers' well-being: A diary study using the job demands-resources model.Anxiety Stress Coping. 2010;23:563-584.
69. Sonnentag S,Dormann C,Demerouti EWork Engagement: A Handbook of Essential Theory and Research. Bakker ABLeiter MP, ed. New York: Psychology Press; 2010:25-38.
70. Tetrick LEResearch in Organizational Stress and Well-being, Vol. 3. Ganster DPerrewé PL, ed. Greenwich, CT: JAI Press; 2002:107-141.
71. Thom RStructural Stability and Morphogenesis. Reading, MA: Benjamin; 1975:.
72. Veenhoven RSubjective Well-being: An Interdisciplinary Perspective. Strack FArgyle MSchwarz N, ed. London: Pergamon Press; 1991:7-26.
73. Warr PResearch Methods in Occupational Health Psychology. Wang MSinclair RRTetrick LE, ed. New York: Psychology Press/Routledge;.
74. Warr PHappiness and Organizations. Cameron KCaza A, ed. Oxford: Oxford University Press;.
75. Weiss HM,Cropanzano RResearch in Organizational Behaviour. Staw BMCummings LL, ed. Greenwich, CT: JAI Press; 1996:1-74.
76. Wood RE,Beckmann N.Personality architecture and the FFM in organizational psychology.Applied Psychology: An International Review. 2006;55:453-469.
77. Wright TA.Positive organizational behaviour: An idea whose time has truly come.Journal of Organizational Behaviour. 2003;24:437-442.
78. Xanthopoulou D,Bakker ABA Day in the Life of a Happy Worker. Bakker ABDaniels K, ed. Hove, Sussex: Psychology Press; in press:.
79. Xanthopoulou D,Bakker AB,Demerouti E,Schaufeli WB.Work engagement and financial returns: A diary study on the role of job and personal resources.Journal of Occupational and Organizational Psychology. 2009;82:183-200.
80. XanthopoulouDBakkerABDemeroutiESchaufeliWB (2011) A diary study on the happy worker: How job resources relate to positive emotions and personal resources. European Journal of Work & Organizational Psychology. Available at: http://dx.doi.org/10.1080/1359432X.2011.584386 (accessed 17 May 2012).
81. Xanthopoulou D,Bakker AB,Heuven E,Demerouti E,Schaufeli WB.Working in the sky: A diary study on work engagement among flight attendants.Journal of Occupational Health Psychology. 2008;13:345-356.