A framework for evaluating citizens' expectations and satisfaction toward continued intention to use e-government services

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 7443 LNCS, Issue , 2012, Pages 273-286

  Alruwaie, Mubarak ^a   El Haddadeh, Ramzi ^a   Weerakkody, Vishanth ^a  

^a BRUNEL UNIVERSITY   (United Kingdom)

Author keywords

Continuity; E Government; Expectation; Satisfaction; Use

Indexed keywords

CONTINUITY; E-GOVERNMENT; EXPECTATION; SATISFACTION; USE;

INFORMATION TECHNOLOGY;

GOVERNMENT DATA PROCESSING;

EID: 84865608120     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-33489-4_23     Document Type: Conference Paper

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