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Volumn 15, Issue 2, 2012, Pages 73-85

Smile! Your Employees Are Watching: How Embodied Cognitions Can Influence Employees' "Service with a Smile"

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EID: 84861386154     PISSN: 10887156     EISSN: 15503461     Source Type: Journal    
DOI: 10.1080/10887156.2012.676877     Document Type: Review
Times cited : (1)

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