Making online instruction count: Statistical reporting of web-based library instruction activities

College and Research Libraries

Volumn 73, Issue 1, 2012, Pages 33-46

  Bottorff, Tim ^a   Todd, Andrew ^a  

^a UNIVERSITY OF CENTRAL FLORIDA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84855707711     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl-197     Document Type: Article

References (49)

1. Rama Vishwanatham, Walter Wilkins, and Thomas Jevec, "The Internet as a Medium for Online Instruction," College & Research Libraries 58, no. 5 (Sep. 1997): 433-44. (Pubitemid 127458576)
2. Susan B. Ardis, "Creating Internet-based Tutorials," Information Outlook 2, no. 10 (Oct. 1998): 17-20
3. Nancy H. Dewald, "Web-based Library Instruction: What Is Good Pedagogy?" Information Technology and Libraries 18, no. 1 (Mar. 1999): 26-31
4. Nancy K. Getty, Barbara Burd, Sarah K. Burns, and Linda Piele, "Using Courseware to Deliver Library Instruction Via the Web: Four Examples," Reference Services Review 28, no. 4 (2000): 349-59
5. David Gray, "Online at Your Own Pace: Web-based Tutorials in Community College Libraries," Virginia Libraries 45, no. 1 (Jan./Feb./Mar. 1999): 9-10
6. Barbara Wittkopf, "Recreating the Credit Course in an Online Environment," Reference & User Services Quarterly 43, no. 1 (Fall 2003): 18-25. (Pubitemid 37431384)
7. Nancy H. Dewald, "Transporting Good Library Instruction Practices into the Web Environment: An Analysis of Online Tutorials," Journal of Academic Librarianship 25, no. 1 (Jan. 1999):26-31.
8. Lauren Miranda Gilbert, Mengxiong Liu, Toby Matoush, and Jo Bell Whitlatch, "Assessing Digital Reference and Online Instructional Services in an Integrated Public/University Library," Reference Librarian 46, no. 95 (2006): 149-72
9. Samantha Schmehl Hines, "How It's Done: Examining Distance Education Library Instruction and Assessment," Journal of Library Administration 48, no. 3/4 (2008): 467-78;
10. Rachel G. Viggiano, "Online Tutorials as Instruction for Distance Students," Internet Reference Services Quarterly 9, no. 1/2 (2004): 37-54.
11. Martha Kyrillidou, "Research Library Trends: ARL Statistics," Journal of Academic Librarianship 26, no. 6 (Nov. 2000): 427-36.
12. Priscilla Coulter and Lani Draper, "Blogging It into Them: Weblogs in Information Literacy Instruction," Journal of Library Administration 45, no. 1 (2006): 101-15
13. Brenda Faye Green, Lin Wu, and Richard Nollan, "Web Tutorials: Bibliographic Instruction in a New Medium," Medical Reference Services Quarterly 25, no. 1 (Spring 2006): 83-91 (Pubitemid 44152177)
14. Melissa H. Koenig and Martin J. Brennan, "All Aboard the eTrain: Developing and Designing Online Library Instruction Modules," Journal of Library Administration 37, no. 3 (2002): 425-35.
15. Elizabeth W. Kraemer, "Developing the Online Learning Environment: The Pros and Cons of Using WebCT for Library Instruction," Information Technology and Libraries 22, no. 2 (June 2003): 87-92 (Pubitemid 36802949)
16. Virginia L. Stone, Rachel Bongiorno, Patricia G. Hinegardner, and Mary Ann Williams, "Delivery of Web-based Instruction Using Blackboard: A Collaborative Project," Journal of the Medical Library Association 92, no. 3 (July 2004): 375-77.
17. Carol S. Scherrer and Susan Jacobson, "New Measures for New Roles: Defining and Measuring the Current Practices of Health Science Librarians," Journal of the Medical Library Association 90, no. 2 (Apr. 2002): 164-72. (Pubitemid 36752810)
18. Eric Ackermann, "Program Assessment in Academic Libraries: An Introduction for Assessment Practitioners," Research & Practice in Assessment 1, no. 2 (June 2007): 1-9
19. Tina E. Chrzastowski, "Assessment 101 for Librarians: A Guidebook," Science & Technology Libraries 28, no. 1 (2008): 155-76
20. Libraries Act on Their LibQUAL+ Findings: From Data to Action, eds. Fred M. Heath, Martha Kyrillidou, and Consuella A. Askew (New York: Haworth Information Press, 2004)
21. Amy E. Hoseth, "We Did LibQUAL+: Now What? Practical Suggestions for Maximizing Your Survey Results," College & Undergraduate Libraries 14, no. 3 (2007): 75-84
22. Martha Kyrillidou, "The Evolution of Measurement and Evaluation of Libraries: A Perspective from the Association of Research Libraries," Library Trends 56, no. 4 (Spring 2008): 888-909
23. Stewart E. Saunders, "The LibQUAL+ Phenomenon: Who Judges Quality?" Reference & User Services Quarterly 47, no. 1 (Fall 2007): 21-24.
24. Lynn Cameron, Steven L. Wise, and Susan M. Lottridge, "The Development and Validation of the Information Literacy Test," College & Research Libraries 68, no. 3 (May 2007): 229-36
25. Irvin R. Katz, "Testing Information Literacy in Digital Environments: ETS's iSkills Assessment," Information Technology and Libraries 26, no. 3 (Sept. 2007): 3-12
26. Brian Lym, Hal Grossman, Lauren Yannotta, and Makram Talih, "Assessing the Assessment: How Institutions Administered, Interpreted, and Used SAILS," Reference Services Review 38, no. 1 (2010): 168-86
27. Mary M. Somerville, Lynn D. Lampert, Katherine S. Dabbour, Sallie Harlan, and Barbara Schader, "Toward Large Scale Assessment of Information and Communication Technology Literacy," Reference Services Review 35, no. 1 (2007): 8-20.
28. Rozalynd P. Anderson and Steven P. Wilson, "Quantifying the Effectiveness of Interactive Tutorials in Medical Library Instruction," Medical Reference Services Quarterly 28, no. 1 (2009): 10-21
29. Penny M. Beile and David N. Boote, "Does the Medium Matter?: A Comparison of a Web Based Tutorial with Face-to-Face Library Instruction on Education Students' Self-efficacy Levels and Learning Outcomes," Research Strategies 20 (2005): 57-68 (Pubitemid 43040228)
30. Elizabeth Blakesley Lindsay, Lara Cummings, Corey M. Johnson, and B. Jane Scales, "If You Build It, Will They Learn? Assessing Online Information Literacy Tutorials," College & Research Libraries 67, no. 5 (Sept. 2006): 429-45; (Pubitemid 44553962)
31. James Nichols, Barbara Shaffer, and Karen Shockey, "Changing the Face of Instruction: Is Online or In-class More Effective?" College & Research Libraries 64, no. 5 (Sept. 2003): 378-88
32. Laura M. Schimming, "Measuring Medical Student Preference: A Comparison of Classroom Versus Online Instruction for Teaching PubMed," Journal of the Medical Library Association 96, no. 3 (July 2008): 217-22
33. Li Zhang, Erin M. Watson, and Laura Banfield, "The Efficacy of Computer-Assisted Instruction Versus Face-to-Face Instruction in Academic Libraries: A Systematic Review," Journal of Academic Librarianship 33, no. 4 (July 2007): 478-84.
34. ACRL identified "demands for accountability and assessment" as one of its "top ten trends" impacting academic libraries in the near future: ACRL Research Planning and Review Committee, "2010 Top Ten Trends in Academic Libraries: A Review of the Current Literature," College & Research Libraries News 71, no. 6 (June 2010): 286-94.
35. ACRL's recent report Value of Academic Libraries: A Comprehensive Research Review and Report (Sept. 2010), available online at www.acrl.ala.org/value/ [accessed 10 January 2011], similarly pinpoints accountability and assessment as among the most important current issues for academic libraries.
36. Association of Research Libraries, "ARL Statistics Questionnaire, 2008-09: Instructions for Completing the Questionnaire" (2009), available online at www.arl.org/bm~doc/09instruct.pdf [accessed 10 January 2011].
37. Association of Research Libraries, "ARL Statistics 1994-95" (1995), available online at www.arl.org/bm~doc/1994-95.pdf [accessed 10 January 2011].
38. Association of Research Libraries, "ARL Statistics 2004-05" (2005), available online at www.arl.org/bm~doc/arlstat05.pdf [accessed 10 January 2011]. Interestingly, the topic of standards and consistency in reference statistics has received much more attention than with instruction statistics.
39. See, for example: Harry C. Meserve, Sandra E. Belanger, Joan Bowlby, and Lisa Rosenblum, "Developing a Model for Reference Research Statistics: Applying the 'Warner' Model of Reference Question Classification to Streamline Research Services," Reference & User Services Quarterly 48, no. 3 (2009): 247-58
40. Sarah M. Philips, "The Search for Accuracy in Reference Desk Statistics," Community & Junior College Libraries 12, no. 3 (2004): 49-60 (Pubitemid 40334078)
41. Beth Thomsett-Scott and Patricia E. Reese, "Changes in Library Technology and Reference Desk Statistics: Is There a Relationship?" Public Services Quarterly 2, no. 2/3 (2006): 143-65 (Pubitemid 44137784)
42. Debra G. Warner, "A New Classification for Reference Statistics," Reference & User Services Quarterly 41, no. 1 (Fall 2001): 51-55
43. Jeanie M. Welch, "Click and Be Counted: A New Standard for Reference Statistics," Reference Librarian 47, no. 1 (2007): 95-104.
44. Martha Kyrillidou, "Reshaping ARL Statistics to Capture the New Environment," ARL: A Bimonthly Report, no. 256 (Feb. 2008): 9-11, available online at www.arl.org/bm~doc/arl-br-256-stats.pdf [accessed 10 January 2011].
45. Virgil E. Varvel, Mary Jane Petrowski, and Association of College and Research Libraries, 2007 Academic Library Trends and Statistics for Carnegie Classification: Doctorate Granting Institutions (Chicago: Association of College and Research Libraries, 2009). A companion volume covers baccalaureate and master's institutions.
46. National Center for Education Statistics, "IPEDS Data Center," available online at http://nces.ed.gov/ipeds/datacenter/ [accessed 10 January 2011]. The Library Statistics Program is specifically hosted at http://nces.ed.gov/surveys/S urveyGroups.asp?group=5 [accessed 10 January 2011].
47. National Center for Education Statistics, "Instructions for the Academic Libraries Survey: FY 2008" (2008), available online at http://nces.ed.gov/surveys/libraries/compare/PDF/2008-Questionnaire.pdf [accessed 10 January 2011].
48. An archived version of the survey instrument is available at: Tim Bottorff and Andrew Todd, "Online Library Instruction Statistics Survey" (2010), available online at http://library.ucf.edu/rosen/online-li- stats-survey.asp [accessed 10 January 2011].
49. Allen, I. Elaine and Jeff Seaman. "Class Differences: Online Education in the United States, 2010," report published by Babson Survey Research Group and the College Board, funded by the Alfred P. Sloan Foundation and distributed by the Sloan Consortium (Nov. 2010), available online at http://sloanconsortium.org/sites/default/files/class-differences.pdf [accessed 10 January 2011].