-
3
-
-
52649112961
-
From organizational assessment to organizational change: The University of Maryland Library experience
-
Francine DeFranco et al, Eds, September 25-27, Charlottesville, VA, pp, Washington, DC: Association of Research Libraries
-
Baughman, M. S., Love, J., Lowry, C., & Saponaro, M. (2007). From organizational assessment to organizational change: The University of Maryland Library experience. In Francine DeFranco et al. (Eds.), Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment, September 25-27, 2006, Charlottesville, VA. (pp. 319-329). Washington, DC: Association of Research Libraries.
-
(2006)
Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment
, pp. 319-329
-
-
Baughman, M.S.1
Love, J.2
Lowry, C.3
Saponaro, M.4
-
4
-
-
38949180908
-
Survey research and libraries: Not necessarily like in the textbooks
-
Bertot, J. C., & Jaeger, P. T. (2008). Survey research and libraries: Not necessarily like in the textbooks. Library Quarterly, 78(1), 99-106.
-
(2008)
Library Quarterly
, vol.78
, Issue.1
, pp. 99-106
-
-
Bertot, J.C.1
Jaeger, P.T.2
-
5
-
-
52649099700
-
-
information resources. Washington, DC: Association of Research Libraries. Retrieved March 03, 2008, from
-
Bleiler, R., & Plum, T. (1999). SPEC Kit 253: Networked information resources. Washington, DC: Association of Research Libraries. Retrieved March 03, 2008, from http://www.arl.org/bm~doc/spec253web.pdf.
-
(1999)
SPEC Kit 253: Networked
-
-
Bleiler, R.1
Plum, T.2
-
6
-
-
11144249485
-
Mainstreaming new measures
-
October/December, 230/231, 1-8. Retrieved March 3, 2008, from
-
Blixrud, J. C. (2003, October/December). Mainstreaming new measures. ARL Bimonthly Report 230/231, 1-8. Retrieved March 3, 2008, from http://www.arl.org/newsltr/230/mainstreaming.html.
-
(2003)
ARL Bimonthly Report
-
-
Blixrud, J.C.1
-
8
-
-
52649157430
-
-
Cook, C. (2001). A mixed-methods approach to the identification and measurement of academic library service quality constructs: LibQUAL+™ (PhD diss., Texas A&M University, 2001). Dissertation Abstracts International, 62: 2295A. (University of Microfilms No. AAT3020024 62).
-
Cook, C. (2001). A mixed-methods approach to the identification and measurement of academic library service quality constructs: LibQUAL+™ (PhD diss., Texas A&M University, 2001). Dissertation Abstracts International, 62: 2295A. (University of Microfilms No. AAT3020024 62).
-
-
-
-
9
-
-
52649112404
-
The importance of the LibQUAL+® survey for the Association of Research Libraries and Texas A&M University
-
Mersini Moreleli-Cacouris Ed, Washington, DC: Association of Research Libraries. Retrieved March 3, 2008, from
-
Cook, C. (2006). The importance of the LibQUAL+® survey for the Association of Research Libraries and Texas A&M University. In Mersini Moreleli-Cacouris (Ed.), Library assessment conference-Thessaloniki 13-15 June 2005 (pp. 55-74). Washington, DC: Association of Research Libraries. Retrieved March 3, 2008, from http://www.arl.org/bm~doc/lac-greece-2005.pdf.
-
(2006)
Library assessment conference-Thessaloniki 13-15 June 2005
, pp. 55-74
-
-
Cook, C.1
-
10
-
-
0035535973
-
Users' perceptions of library service quality: A LibQUAL+™ qualitative study
-
Cook, C., & Heath, F. (2001). Users' perceptions of library service quality: A LibQUAL+™ qualitative study. Library Trends, 49(4), 548-584.
-
(2001)
Library Trends
, vol.49
, Issue.4
, pp. 548-584
-
-
Cook, C.1
Heath, F.2
-
11
-
-
52649131064
-
-
Cook, C., Heath, F., Kyrillidou, M., Lincoln, Y., Thompson, B., & Webster, D. (2003, October) . Developing a National Science Digital Library (NSDL) LibQUAL+™ protocol: An e-service for assessing the library of the 21st century. A report submitted for the NSDL Evaluation Workshop. Retrieved March 3, 2008, from http://www.libqual.org/documents/admin/NSDL_workshop_web1. pdf.
-
Cook, C., Heath, F., Kyrillidou, M., Lincoln, Y., Thompson, B., & Webster, D. (2003, October) . Developing a National Science Digital Library (NSDL) LibQUAL+™ protocol: An e-service for assessing the library of the 21st century. A report submitted for the NSDL Evaluation Workshop. Retrieved March 3, 2008, from http://www.libqual.org/documents/admin/NSDL_workshop_web1. pdf.
-
-
-
-
12
-
-
59649122449
-
The forging of consensus: A methodological approach to service quality assessment
-
Joan Stein, Martha Kyrillidou and Denise Davis Eds, Washington DC: Association of Research Libraries
-
Cook, C., Heath, F., Kyrillidou, M., & Webster, D. (2002). The forging of consensus: A methodological approach to service quality assessment. In Joan Stein, Martha Kyrillidou and Denise Davis (Eds.), Proceedings of the 4th Norhumbria International Conference on Performance Measurement in Libraries and Information Services "Meaningful measures for emerging realities". Washington DC: Association of Research Libraries, 93-98.
-
(2002)
Proceedings of the 4th Norhumbria International Conference on Performance Measurement in Libraries and Information Services "Meaningful measures for emerging realities"
, pp. 93-98
-
-
Cook, C.1
Heath, F.2
Kyrillidou, M.3
Webster, D.4
-
13
-
-
0035285623
-
Users' hierarchical perspectives on library service quality: A "LibQUAL+" study
-
Cook, C., Heath, F., & Thompson, B. (2001). Users' hierarchical perspectives on library service quality: A "LibQUAL+" study. College and Research Libraries, 62, 147-153.
-
(2001)
College and Research Libraries
, vol.62
, pp. 147-153
-
-
Cook, C.1
Heath, F.2
Thompson, B.3
-
14
-
-
0037590514
-
-
Score norms for improving library service quality: A LibQUAL+™ study, 1
-
Cook, C., Heath, F., & Thompson, B. (2002). Score norms for improving library service quality: A LibQUAL+™ study, portal: Libraries and the Academy, 2(1), 13-26.
-
(2002)
portal: Libraries and the Academy, 2
, pp. 13-26
-
-
Cook, C.1
Heath, F.2
Thompson, B.3
-
15
-
-
2442678718
-
Zones of tolerance
-
perceptions of library service quality: A LibQUAL+™ study, 1
-
Cook, C., Heath, F., & Thompson, B. (2003). "Zones of tolerance" in perceptions of library service quality: A LibQUAL+™ study, portal: Libraries and the Academy, 3(1), 113-123.
-
(2003)
portal: Libraries and the Academy, 3
, pp. 113-123
-
-
Cook, C.1
Heath, F.2
Thompson, B.3
-
16
-
-
84998186749
-
LibQUAL+™: Service quality assessment in research libraries
-
Cook, C., Heath, F., Thompson, B., & Thompson, R. L. (2001). LibQUAL+™: Service quality assessment in research libraries. IFLA Journal 4, 264-268.
-
(2001)
IFLA Journal
, vol.4
, pp. 264-268
-
-
Cook, C.1
Heath, F.2
Thompson, B.3
Thompson, R.L.4
-
17
-
-
0035535974
-
Psychometric properties of scores from the Web-based LibQUAL+ study of perceptions of library service quality
-
Cook, C., & Thompson, B. (2001). Psychometric properties of scores from the Web-based LibQUAL+ study of perceptions of library service quality. Library Trends, 49(4), 585-604.
-
(2001)
Library Trends
, vol.49
, Issue.4
, pp. 585-604
-
-
Cook, C.1
Thompson, B.2
-
18
-
-
52649123496
-
Measuring the Impact of Networked Electronic Service (MINES): The North American experience
-
Mersini Moreleli-Cacouris Ed, Washington, DC: Association of Research Libraries. Retrieved March 3, 2008, from
-
Franklin, B. (2006). Measuring the Impact of Networked Electronic Service (MINES): The North American experience. In Mersini Moreleli-Cacouris (Ed.), Library Assessment Conference - Thessaloniki 13-15 June 2005 (pp. 75-94). Washington, DC: Association of Research Libraries. Retrieved March 3, 2008, from http://www.arl.org/bm~doc/lacgreece-2005.pdf.
-
(2006)
Library Assessment Conference - Thessaloniki 13-15 June 2005
, pp. 75-94
-
-
Franklin, B.1
-
19
-
-
36448994443
-
portal: Libraries and the Academy, 7
-
Franklin, B. (2007a). The privatization of public university research libraries. portal: Libraries and the Academy, 7, 407-414.
-
(2007)
, pp. 407-414
-
-
Franklin, B.1
-
20
-
-
52649135802
-
Return on investment
-
Francine DeFranco et al, Eds, September 25-27, Charlottesville, VA, pp, Washington, DC: Association of Research Libraries
-
Franklin, B. (2007b). Return on investment. In Francine DeFranco et al. (Eds.), Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment, September 25-27, 2006, Charlottesville, VA. (pp. 127-130). Washington, DC: Association of Research Libraries.
-
(2006)
Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment
, pp. 127-130
-
-
Franklin, B.1
-
21
-
-
84986159902
-
Patterns of patron use of networked electronic services at four academic health sciences libraries
-
Retrieved March 3, 2008, from
-
Franklin, B., & Plum, T. (2002). Patterns of patron use of networked electronic services at four academic health sciences libraries. Performance Measurement and Metrics, 3(3), 123-133. Retrieved March 3, 2008, from http://www.emeraldinsight.com/1467-8047.htm.
-
(2002)
Performance Measurement and Metrics
, vol.3
, Issue.3
, pp. 123-133
-
-
Franklin, B.1
Plum, T.2
-
22
-
-
19944374589
-
Documenting usage patterns of networked electronic services
-
ARL:, 230/231 October/December, 20-21. Retrieved March 3, 2008, from
-
Franklin, B., & Plum, T. (2003). Documenting usage patterns of networked electronic services. ARL: Bimonthly Report. 230/231 (October/December) : 20-21. Retrieved March 3, 2008, from http://www.arl.org/ newsltr/230/usage.html.
-
(2003)
Bimonthly Report
-
-
Franklin, B.1
Plum, T.2
-
23
-
-
4644291610
-
Library usage patterns in the electronic information environment
-
paper 187. Retrieved March 3, 2008, from
-
Franklin, B., & Plum, T. (2004). Library usage patterns in the electronic information environment. Information Research: An International Electronic Journal, 9(4), paper 187. Retrieved March 3, 2008, from http://informationr.net/ir/about.html.
-
(2004)
Information Research: An International Electronic Journal
, vol.9
, Issue.4
-
-
Franklin, B.1
Plum, T.2
-
24
-
-
84998080760
-
Successful Web survey methodologies for Measuring the Impact of Networked Electronic Services (MINES for libraries)
-
Retrieved March 3, 2008, from
-
Franklin, B. & Plum, T. (2006). Successful Web survey methodologies for Measuring the Impact of Networked Electronic Services (MINES for libraries). IFLA Journal 32(1), 28-40. Retrieved March 3, 2008, from http://www.ifla.org/V/iflaj/IFLA-Journal-1-2006.pdf.
-
(2006)
IFLA Journal
, vol.32
, Issue.1
, pp. 28-40
-
-
Franklin, B.1
Plum, T.2
-
25
-
-
52649088053
-
Diversity, organizational climate, and organizational culture: The role they play in influencing organizational effectiveness
-
Francine DeFranco et al, Eds, September 25-27, Charlottesville, VA, pp, Washington, DC: Association of Research Libraries
-
Hanges, P. J., Aiken, J., & Chen, X. (2007). Diversity, organizational climate, and organizational culture: The role they play in influencing organizational effectiveness. In Francine DeFranco et al. (Eds.), Proceedings of the Library Assessment Conference: Building effective, Sustainable, Practical Assessment, September 25-27, 2006, Charlottesville, VA. (pp. 359-368). Washington, DC: Association of Research Libraries.
-
(2006)
Proceedings of the Library Assessment Conference: Building effective, Sustainable, Practical Assessment
, pp. 359-368
-
-
Hanges, P.J.1
Aiken, J.2
Chen, X.3
-
26
-
-
52649106895
-
-
ARL Index and other validity correlates of LibQUAL+™ scores
-
Heath, F., Cook, C., Kyrillidou, M., & Thompson, B. (2002). ARL Index and other validity correlates of LibQUAL+™ scores. portal: Libraries and the Academy, 2, 27-42.
-
(2002)
portal: Libraries and the Academy, 2
, pp. 27-42
-
-
Heath, F.1
Cook, C.2
Kyrillidou, M.3
Thompson, B.4
-
27
-
-
33746697672
-
Assessment in North American research libraries: A preliminary report card
-
Hiller, S., Kyrillidou, M., & Self, J. (2006) Assessment in North American research libraries: A preliminary report card. Performance Measurement and Metrics: The International Journal for Library and Information Services, 7(2), 100-106.
-
(2006)
Performance Measurement and Metrics: The International Journal for Library and Information Services
, vol.7
, Issue.2
, pp. 100-106
-
-
Hiller, S.1
Kyrillidou, M.2
Self, J.3
-
28
-
-
52649153820
-
When the evidence isn't enough: Organizational factors that influence effective and successful library assessment
-
Presented at the, Retrieved March 3, 2008, from
-
Hiller, S., Kyrillidou, M., & Self, J. (2007a). When the evidence isn't enough: Organizational factors that influence effective and successful library assessment. Presented at the Evidence Based Library and Information Science Conference. Retrieved March 3, 2008, from http://www.libqual.org/ documents/admin/HIller2.pdf.
-
(2007)
Evidence Based Library and Information Science Conference
-
-
Hiller, S.1
Kyrillidou, M.2
Self, J.3
-
29
-
-
52649088034
-
Keys to effective, sustainable and practical library assessment
-
Francine DeFranco et al, Eds, September 25-27, Charlottesville, VA, pp, Washington, DC: Association of Research Libraries
-
Hiller, S., Kyrillidou, M., & Self, J. (2007b). Keys to effective, sustainable and practical library assessment. In Francine DeFranco et al. (Eds.), Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment, September 25-27, 2006, Charlottesville, VA. (pp. 171-176). Washington, DC: Association of Research Libraries.
-
(2006)
Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment
, pp. 171-176
-
-
Hiller, S.1
Kyrillidou, M.2
Self, J.3
-
30
-
-
11144326769
-
From measurement to management: Using data wisely for planning and decision-making
-
Hiller, S., & Self, J. (2004). From measurement to management: Using data wisely for planning and decision-making. Library Trends, 53(1), 129-155.
-
(2004)
Library Trends
, vol.53
, Issue.1
, pp. 129-155
-
-
Hiller, S.1
Self, J.2
-
31
-
-
70449125692
-
-
Hoseth, A. E, 2007, We did LibQUAL+®-Now what? Practical suggestions for maximizing your survey results. College and Undergraduate Libraries, 43, 75-84
-
Hoseth, A. E. (2007). We did LibQUAL+®-Now what? Practical suggestions for maximizing your survey results. College and Undergraduate Libraries, 4(3), 75-84.
-
-
-
-
32
-
-
52649094085
-
-
Kyrillidou, M. ( 1990). User survey of the library of the English Department, Aristotle University, Thessaloniki, Greece. (Master's thesis, Kent State University, 1990).
-
Kyrillidou, M. ( 1990). User survey of the library of the English Department, Aristotle University, Thessaloniki, Greece. (Master's thesis, Kent State University, 1990).
-
-
-
-
33
-
-
0009935982
-
Research library trends: ARL Statistics
-
Kyrillidou, M. (2000). Research library trends: ARL Statistics. Journal of Academic Librarianship, 26(6), 427-436.
-
(2000)
Journal of Academic Librarianship
, vol.26
, Issue.6
, pp. 427-436
-
-
Kyrillidou, M.1
-
34
-
-
0037006078
-
From input and output measures to quality and outcome measures, or, From the user in the life of the library to the library in the life of the user
-
Kyrillidou, M. (2002). From input and output measures to quality and outcome measures, or, From the user in the life of the library to the library in the life of the user. Journal of Academic Librarianship, 28(1), 42-46.
-
(2002)
Journal of Academic Librarianship
, vol.28
, Issue.1
, pp. 42-46
-
-
Kyrillidou, M.1
-
35
-
-
52649132100
-
Translated citation - original in Greek] The globalization of library assessment and the role of LibQUAL+ (tm)
-
Thessaloniki, Retrieved March 3, 2008, from
-
Kyrillidou, M. (2005). [Translated citation - original in Greek] The globalization of library assessment and the role of LibQUAL+ (tm). From library science to information science: Studies in honor of G. Kakouri (Thessaloniki). Retrieved March 3, 2008, from http://www.libqual.org/documents/ admin/libqual_greek2004.pdf.
-
(2005)
From library science to information science: Studies in honor of G. Kakouri
-
-
Kyrillidou, M.1
-
36
-
-
33645512991
-
Library assessment as a collaborative enterprise
-
Kyrillidou, M. (2005/2006). Library assessment as a collaborative enterprise. Resource Sharing & Information Networks, 18(1/2), 73-87.
-
(2005)
Resource Sharing & Information Networks
, vol.18
, Issue.1-2
, pp. 73-87
-
-
Kyrillidou, M.1
-
37
-
-
38949217400
-
Service quality: A perceived outcome for libraries
-
P. Hernon, R. E. Dungan, and C. Schartz Eds, Westport, Connecticut: Libraries Unlimited, pp
-
Kyrillidou, M. (2006b). Service quality: A perceived outcome for libraries. In P. Hernon, R. E. Dungan, and C. Schartz (Eds.), Revisiting outcomes assessment in higher education. Westport, Connecticut: Libraries Unlimited, pp. 351-366.
-
(2006)
Revisiting outcomes assessment in higher education
, pp. 351-366
-
-
Kyrillidou, M.1
-
38
-
-
52649138112
-
Library assessment: Why today and not tomorrow?
-
Mersini MoreleliCacouris Ed, Washington, DC: Association of Research Libraries. Retrieved March 3, 2008, from
-
Kyrillidou, M. (2006a). Library assessment: Why today and not tomorrow? In Mersini MoreleliCacouris (Ed.), Library Assessment Conference-Thessaloniki 13-15 June 2005 (pp. 9-27). Washington, DC: Association of Research Libraries. Retrieved March 3, 2008, from http://www.arl.org/bm-doc/lac-greece- 2005.pdf.
-
(2006)
Library Assessment Conference-Thessaloniki 13-15 June 2005
, pp. 9-27
-
-
Kyrillidou, M.1
-
39
-
-
52649147781
-
Reshaping ARL statistics to capture the new environment
-
February
-
Kyrillidou, M. (2008, February). Reshaping ARL statistics to capture the new environment. ARL Bimonthly Report, 256, 9-11.
-
(2008)
ARL Bimonthly Report
, vol.256
, pp. 9-11
-
-
Kyrillidou, M.1
-
40
-
-
80053537402
-
In search of new measures
-
Kyrillidou, M., & Crowe, W. (1998). In search of new measures. ARL: A Bimonthly Report, no. 197, 8-10.
-
(1998)
ARL: A Bimonthly Report, no
, vol.197
, pp. 8-10
-
-
Kyrillidou, M.1
Crowe, W.2
-
41
-
-
52649107193
-
The new culture of assessment in academic libraries: Measuring library service quality
-
Kyrillidou, M, & Heath, F, Eds
-
Kyrillidou, M., & Heath, F. (Eds.). (2001). The new culture of assessment in academic libraries: Measuring library service quality. Library Trends, 49(4).
-
(2001)
Library Trends
, vol.49
, Issue.4
-
-
-
42
-
-
85006455093
-
The starving research library user: Relationships between library institutional characteristics and spring 2002 LibQUAL+™ scores
-
Kyrillidou, M., & Heath, F. (2004). The starving research library user: Relationships between library institutional characteristics and spring 2002 LibQUAL+™ scores. Journal of Library Administration, 40(3/4), 1-11.
-
(2004)
Journal of Library Administration
, vol.40
, Issue.3-4
, pp. 1-11
-
-
Kyrillidou, M.1
Heath, F.2
-
43
-
-
52649120001
-
The story behind the numbers: Measuring the Impact of Networked Electronic Services (MINES) and the assessment of the Ontario Council of University Libraries' Scholars Portal
-
Durham, England, Aug. 23. Retrieved March 3, 2008, from
-
Kyrillidou, M., Olshen, T., Franklin, B., & Plum, T. (2005). The story behind the numbers: Measuring the Impact of Networked Electronic Services (MINES) and the assessment of the Ontario Council of University Libraries' Scholars Portal. 6th Northumbria International Conference on Performance Measurement in Libraries and Information Services, Durham, England, Aug. 23. Retrieved March 3, 2008, from http://www.libqual.org/documents/admin/ Northumbria_2005MINES_sept20.doc.
-
(2005)
6th Northumbria International Conference on Performance Measurement in Libraries and Information Services
-
-
Kyrillidou, M.1
Olshen, T.2
Franklin, B.3
Plum, T.4
-
44
-
-
59949089593
-
MINES for Libraries™: Measuring the Impact of Networked Electronic Services and the Ontario Council of University Libraries' Scholar Portal
-
January 26, Washington, DC: Association of Research Libraries. Retrieved March 3, 2008, from
-
Kyrillidou, M., Olshen, T., Franklin, B., & Plum, T. (2006). MINES for Libraries™: Measuring the Impact of Networked Electronic Services and the Ontario Council of University Libraries' Scholar Portal, final report, January 26, 2006. Washington, DC: Association of Research Libraries. Retrieved March 3, 2008, from http://www.libqual.org/documents/admin/ FINAL%20REPORT_Jan26mk.pdf.
-
(2006)
final report
-
-
Kyrillidou, M.1
Olshen, T.2
Franklin, B.3
Plum, T.4
-
45
-
-
52649121631
-
La mise en œuvre interculturelle de LibQUAL+MC Le cas du français
-
Kyrillidou, M., Olshen, T., Heath, F., Bonnelly, C., amp; Côte, J. (2005) La mise en œuvre interculturelle de LibQUAL+MC Le cas du français. BBF 2005 Paris, t.50, n o 05, 48-55.
-
(2005)
BBF 2005 Paris, t.50, n o 05
, pp. 48-55
-
-
Kyrillidou, M.1
Olshen, T.2
Heath, F.3
Bonnelly, C.4
Côte, J.5
-
46
-
-
33745860454
-
The new library user in Sweden: A LibQUAL+™ study at Lund University
-
Kyrillidou, M., & Persson, A. C. (2006). The new library user in Sweden: A LibQUAL+™ study at Lund University. Performance Measurement and Metrics: The International Journal for Library and Information Services, 7(2), 45-53.
-
(2006)
Performance Measurement and Metrics: The International Journal for Library and Information Services
, vol.7
, Issue.2
, pp. 45-53
-
-
Kyrillidou, M.1
Persson, A.C.2
-
48
-
-
36448990124
-
portal: Libraries and the Academy, 7
-
4
-
Lakos, A. (2007). Evidence-based library management: The leadership challenge. portal: Libraries and the Academy, 7(4), 431-450.
-
(2007)
, pp. 431-450
-
-
Lakos, A.1
-
49
-
-
0003936837
-
-
Champaign, IL: University of Illinois Graduate School of Library and Information Science
-
Lancaster F. W. (1988). If you want to evaluate your library. . . . Champaign, IL: University of Illinois Graduate School of Library and Information Science.
-
(1988)
If you want to evaluate your library
-
-
Lancaster, F.W.1
-
50
-
-
0003936837
-
-
2nd ed, Champaign, IL: University of Illinois Graduate School of Library and Information Science
-
Lancaster F. W. (1993). If you want to evaluate your library. . . . (2nd ed.). Champaign, IL: University of Illinois Graduate School of Library and Information Science.
-
(1993)
If you want to evaluate your library
-
-
Lancaster, F.W.1
-
51
-
-
52649122984
-
-
Lancaster, F. W., with the assistance of M. J. Jon̈cich (1977). The Measurement and Evaluation of Library Services. Arlington, VA: Information Resources Press.
-
Lancaster, F. W., with the assistance of M. J. Jon̈cich (1977). The Measurement and Evaluation of Library Services. Arlington, VA: Information Resources Press.
-
-
-
-
52
-
-
52649180801
-
-
Lincoln, Y., Cook, C., & Kyrillidou, M. (2004) Evaluating the NSF National Science Digital Library Collections. Paper presented at the Multiple Educational Resources for Learning and Online Technologies (MERLOT) Conference, Costa Mesa, California, August 3-6, 2004. Retrieved March 3, 2008, from http://www.libqual.org/documents/admin/MERLOT%20Paper2_final.pdf.
-
Lincoln, Y., Cook, C., & Kyrillidou, M. (2004) Evaluating the NSF National Science Digital Library Collections. Paper presented at the Multiple Educational Resources for Learning and Online Technologies (MERLOT) Conference, Costa Mesa, California, August 3-6, 2004. Retrieved March 3, 2008, from http://www.libqual.org/documents/admin/MERLOT%20Paper2_final.pdf.
-
-
-
-
53
-
-
84903492474
-
User perspectives into designs for both physical and digital libraries: New insights on commonalities/similarities and differences from the NDSL digital libraries and LibQUAL+™ databases
-
Presented at the, Barcelona, Spain
-
Lincoln, Y., Cook, C., & Kyrillidou, M. (2005). User perspectives into designs for both physical and digital libraries: New insights on commonalities/similarities and differences from the NDSL digital libraries and LibQUAL+™ databases. Presented at the 7th ISKO Conference, Barcelona, Spain, 2005.
-
(2005)
7th ISKO Conference
-
-
Lincoln, Y.1
Cook, C.2
Kyrillidou, M.3
-
54
-
-
52649115591
-
portal: Libraries and the Academy, 5
-
1
-
Lowry, C. B. (2005). Continuous organizational development - Teamwork, learning, leadership, and measurement. portal: Libraries and the Academy, 5(1), 1-6.
-
(2005)
, pp. 1-6
-
-
Lowry, C.B.1
-
55
-
-
39649091452
-
portal: Libraries and the Academy, 8
-
1
-
Lowry, C. B., & Hanges, P. J. (2008). What is the healthy organization? Organizational climate and diversity assessment: A research partnership. portal: Libraries and the Academy, 8(1), 1-5.
-
(2008)
, pp. 1-5
-
-
Lowry, C.B.1
Hanges, P.J.2
-
56
-
-
52649111894
-
-
Washington, DC: Association of Research Libraries. Retrieved March 03, 2008, from
-
Molyneux, R. E. (1986). The Gerould Statistics 1907/08 - 1961/62. Washington, DC: Association of Research Libraries. Retrieved March 03, 2008, from http://fisher.lib.virginia.edu/gerould.
-
(1986)
The Gerould Statistics 1907/08 - 1961/62
-
-
Molyneux, R.E.1
-
58
-
-
0010217707
-
New measures for research libraries
-
Nitecki, D., & Franklin, B. (1999). New measures for research libraries. Journal of Academic Librarianship, 25(6), 484-487.
-
(1999)
Journal of Academic Librarianship
, vol.25
, Issue.6
, pp. 484-487
-
-
Nitecki, D.1
Franklin, B.2
-
59
-
-
52649165389
-
-
Parasuraman, A. (2002). Foreword. Performance Measurement and Metrics: The International Journal for Library and Information Services, 3(2), 37-39.
-
Parasuraman, A. (2002). Foreword. Performance Measurement and Metrics: The International Journal for Library and Information Services, 3(2), 37-39.
-
-
-
-
60
-
-
52649171114
-
Evaluating the usage of library networked electronic resources
-
Mersini Moreleli-Cacouris Ed, Washington, DC: Association of Research Libraries. Retrieved March 03, 2008, from
-
Plum, T. (2006). Evaluating the usage of library networked electronic resources. In Mersini Moreleli-Cacouris (Ed.), Library Assessment Conference - Thessaloniki 13-15 June 2005 (pp. 95-116). Washington, DC: Association of Research Libraries. Retrieved March 03, 2008, from http://www.arl.org/bm~doc/ lac-greece-2005.pdf.
-
(2006)
Library Assessment Conference - Thessaloniki 13-15 June 2005
, pp. 95-116
-
-
Plum, T.1
-
61
-
-
52649103722
-
-
Washington, DC: Association of Research Libraries. Retrieved March 03, 2008, from
-
Plum, T., & Bleiler, R. (2001). SPEC Kit 267: User authentication. Washington, DC: Association of Research Libraries. Retrieved March 03, 2008, from http://www.arl.org/bm~doc/spec267web.pdf.
-
(2001)
SPEC Kit 267: User authentication
-
-
Plum, T.1
Bleiler, R.2
-
63
-
-
11144350361
-
University libraries: Standards and statistics
-
Stubbs, K. (1981). University libraries: Standards and statistics. College and Research Libraries 42(6), 527-38.
-
(1981)
College and Research Libraries
, vol.42
, Issue.6
, pp. 527-538
-
-
Stubbs, K.1
-
64
-
-
25144432940
-
On the ARL Library Index. In Research Libraries: Measurement, Management
-
May 1-2, Minneapolis, Minnesota. Washington, DC: Association of Research Libraries
-
Stubbs, K. (1986a). On the ARL Library Index. In Research Libraries: Measurement, Management, Marketing. Minutes of the 108th Meeting of the Association of Research Libraries, May 1-2, 1986, Minneapolis, Minnesota. Washington, DC: Association of Research Libraries, 18-20.
-
(1986)
Marketing. Minutes of the 108th Meeting of the Association of Research Libraries
, pp. 18-20
-
-
Stubbs, K.1
-
65
-
-
52649086027
-
Lies, damned lies . . . and ARL Statistics? In Research libraries: Measurement, management
-
May 1-2, Minneapolis, Minnesota. Washington, DC: Association of Research Libraries
-
Stubbs, K. (1986b). Lies, damned lies . . . and ARL Statistics? In Research libraries: measurement, management, marketing. Minutes of the 108th Meeting of the Association of Research Libraries, May 1-2, 1986, Minneapolis, Minnesota. Washington, DC: Association of Research Libraries, 79-85.
-
(1986)
marketing. Minutes of the 108th Meeting of the Association of Research Libraries
, pp. 79-85
-
-
Stubbs, K.1
-
66
-
-
0041382046
-
Apples and oranges and ARL Statistics
-
Stubbs, K. (1988). Apples and oranges and ARL Statistics. Journal of Academic Librarianship, 14, 231-35.
-
(1988)
Journal of Academic Librarianship
, vol.14
, pp. 231-235
-
-
Stubbs, K.1
-
69
-
-
52649101701
-
Research and practice: Key elements of success for LibQUAL+®
-
Mersini Moreleli-Cacouris Ed, Washington, DC: Association of Research Libraries
-
Thompson, B. (2006). Research and practice: Key elements of success for LibQUAL+®. In Mersini Moreleli-Cacouris (Ed.), Library Assessment Conference - Thessaloniki 13-15 June 2005 (pp. 41-54). Washington, DC: Association of Research Libraries. http://www.arl.org/bm~doc/lac-greece-2005. pdf.
-
(2006)
Library Assessment Conference - Thessaloniki 13-15 June 2005
, pp. 41-54
-
-
Thompson, B.1
-
70
-
-
52649141298
-
-
Thompson, B. (2007). Some alternative quantitative library activity descriptions/statistics that supplement the ARL Logarithmic Index. A report submitted to the Association of Research Libraries. Retrieved March 03, 2008, from http://www.arl.org/bm~doc/bruce_3mk.pdf.
-
Thompson, B. (2007). Some alternative quantitative library activity descriptions/statistics that supplement the ARL Logarithmic Index. A report submitted to the Association of Research Libraries. Retrieved March 03, 2008, from http://www.arl.org/bm~doc/bruce_3mk.pdf.
-
-
-
-
71
-
-
0036352837
-
Stability of the reliability of LibQUAL+™ scores: A "Reliability Generalization" meta-analysis study
-
Thompson, B., & Cook, C. (2002). Stability of the reliability of LibQUAL+™ scores: A "Reliability Generalization" meta-analysis study. Educational and Psychological Measurement, 62, 735-743.
-
(2002)
Educational and Psychological Measurement
, vol.62
, pp. 735-743
-
-
Thompson, B.1
Cook, C.2
-
72
-
-
2442672982
-
Two short forms of the LibQUAL+™ survey assessing users' perceptions of library service quality
-
Thompson, B., Cook, C., & Heath, F. (2003a). Two short forms of the LibQUAL+™ survey assessing users' perceptions of library service quality. Library Quarterly, 73(4), 453-465.
-
(2003)
Library Quarterly
, vol.73
, Issue.4
, pp. 453-465
-
-
Thompson, B.1
Cook, C.2
Heath, F.3
-
73
-
-
33646347683
-
Structure of perceptions of service quality in libraries: A LibQUAL+™ study
-
Thompson, B., Cook, C., & Heath, F. (2003b). Structure of perceptions of service quality in libraries: A LibQUAL+™ study. Structural Equation Modeling 10, 456-464.
-
(2003)
Structural Equation Modeling
, vol.10
, pp. 456-464
-
-
Thompson, B.1
Cook, C.2
Heath, F.3
-
74
-
-
30044437262
-
Concurrent validity of LibQUAL+™ scores: What do LibQUAL+™ scores measure?
-
Thompson, B., Cook, C., & Kyrillidou, M. (2005). Concurrent validity of LibQUAL+™ scores: What do LibQUAL+™ scores measure? Journal of Academic Librarianship, 31(6), 517-522.
-
(2005)
Journal of Academic Librarianship
, vol.31
, Issue.6
, pp. 517-522
-
-
Thompson, B.1
Cook, C.2
Kyrillidou, M.3
-
75
-
-
33744786539
-
-
Using localized survey items to augment standardized benchmarking measures: A LibQUAL+™ study
-
Thompson, B., Cook, C., & Kyrillidou, M. (2006). Using localized survey items to augment standardized benchmarking measures: A LibQUAL+™ study. portal: Libraries and the Academy, 6(2), 219-230.
-
(2006)
portal: Libraries and the Academy
, vol.6
, Issue.2
, pp. 219-230
-
-
Thompson, B.1
Cook, C.2
Kyrillidou, M.3
-
76
-
-
2442668707
-
portal: Libraries and the Academy, 2
-
Reliability and structure of LibQUAL+™ scores:, 1
-
Thompson, B., Cook, C., & Thompson, R. L. (2002). Reliability and structure of LibQUAL+™ scores: Measuring perceived library service quality. portal: Libraries and the Academy, 2(1), 3-12.
-
(2002)
, pp. 3-12
-
-
Thompson, B.1
Cook, C.2
Thompson, R.L.3
-
77
-
-
36148990309
-
User library service expectations in health science versus other settings: A LibQUAL+® study
-
Thompson, B., Kyrillidou, M., & Cook, C. (2007a). User library service expectations in health science versus other settings: A LibQUAL+® study. Health Information and Libraries Journal, 24 (Supplement 1), 38-45.
-
(2007)
Health Information and Libraries Journal
, vol.24
, Issue.SUPPL.EMENT 1
, pp. 38-45
-
-
Thompson, B.1
Kyrillidou, M.2
Cook, C.3
-
78
-
-
36448935334
-
-
On-premises library versus Google™-like information gateway usage patterns: A LibQUAL+® study, 4
-
Thompson, B., Kyrillidou, M., & Cook, C. (2007b). On-premises library versus Google™-like information gateway usage patterns: A LibQUAL+® study. portal: Libraries and the Academy, 7(4), 463-480.
-
(2007)
portal: Libraries and the Academy, 7
, pp. 463-480
-
-
Thompson, B.1
Kyrillidou, M.2
Cook, C.3
-
79
-
-
38949162875
-
Library users' service desires: A LibQUAL+® study
-
Thompson, B., Kyrillidou, M., & Cook, C. (2008). Library users' service desires: A LibQUAL+® study. Library Quarterly, 78(1), 1-18.
-
(2008)
Library Quarterly
, vol.78
, Issue.1
, pp. 1-18
-
-
Thompson, B.1
Kyrillidou, M.2
Cook, C.3
-
80
-
-
52649123998
-
Academic library performance, quality and evaluation in the UK and Europe
-
Mersini Moreleli-Cacouris Ed, Washington, DC: Association of Research Libraries
-
Town, S. (2006). Academic library performance, quality and evaluation in the UK and Europe. In Mersini Moreleli-Cacouris (Ed.), Library Assessment Conference - Thessaloniki 13-15 June 2005 (pp. 29-39). Washington, DC: Association of Research Libraries. http://www.arl.org/bm~doc/lac-greece-2005. pdf.
-
(2006)
Library Assessment Conference - Thessaloniki 13-15 June 2005
, pp. 29-39
-
-
Town, S.1
-
81
-
-
71149115348
-
Library assessment: Demonstrating value-added in a time of constrained resources and unique opportunities
-
Francine DeFranco et al, Eds, September 25-27, Charlottesville, VA, pp, Washington, DC: Association of Research Libraries
-
Webster. D. (2007). Library assessment: Demonstrating value-added in a time of constrained resources and unique opportunities. In Francine DeFranco et al. (Eds.), Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment, September 25-27, 2006, Charlottesville, VA. (pp. 1-4). Washington, DC: Association of Research Libraries.
-
(2006)
Proceedings of the Library Assessment Conference: Building effective, sustainable, practical assessment
, pp. 1-4
-
-
Webster, D.1
-
82
-
-
29644443357
-
Library quality and impact: Is there a relationship between new measures and traditional measures?
-
Weiner, S. (2005). Library quality and impact: Is there a relationship between new measures and traditional measures? Journal of Academic Librarianship, 31(5), 432-437.
-
(2005)
Journal of Academic Librarianship
, vol.31
, Issue.5
, pp. 432-437
-
-
Weiner, S.1
|