Assessing digital reference and online instructional services in an integrated Public/University Library

Reference Librarian

Volumn 46, Issue 1, 2006, Pages 149-172

  Gilbert, Lauren Miranda ^a   Liu, Mengxiong ^b   Matoush, Toby ^b   Whitlatch, Jo Bell ^b  

^a Dr Martin Luther King Jr Library   (United States)

^b SAN JOSE STATE UNIVERSITY   (United States)

Author keywords

24 7 reference; Assessment; Digital reference; E mail reference; Joint libraries; Live online reference; Merged reference; Online instruction; QandACafe; TILT (Texas Information Literacy Tutorial)

Indexed keywords

EID: 33845769293     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1300/J120v46n95_10     Document Type: Article

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