Customer orientation, learning orientation, and new service development: An empirical investigation of the swiss hotel industry

Journal of Hospitality and Tourism Research

Volumn 35, Issue 4, 2011, Pages 437-468

  Tajeddini, Kayhan ^a  

^a LUND UNIVERSITY   (Sweden)

Author keywords

customer orientation; hotel industry; learning orientation; new service development

Indexed keywords

EID: 80053602365     PISSN: 10963480     EISSN: 15577554     Source Type: Journal    
DOI: 10.1177/1096348010380599     Document Type: Article

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