The Primacy of Perceiving: Emotion Recognition Buffers Negative Effects of Emotional Labor

Journal of Applied Psychology

Volumn 96, Issue 5, 2011, Pages 1087-1094

  Bechtoldt, Myriam N ^a   Rohrmann, Sonja ^a   De Pater, Irene E ^b   Beersma, Bianca ^b  

^a GOETHE UNIVERSITY   (Germany)

^b UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

Deep acting; Emotion recognition; Emotional labor; Surface acting; Work engagement

Indexed keywords

ADULT; ARTICLE; EMOTION; EMPLOYMENT; FEMALE; HUMAN; HUMAN RELATION; LONGITUDINAL STUDY; MALE; MIDDLE AGED; NURSE; PERCEPTION; PHYSIOLOGY; POLICE; PSYCHOLOGIC TEST; PSYCHOLOGICAL ASPECT; RECOGNITION; WORKPLACE;

ADULT; EMOTIONS; EMPLOYMENT; FEMALE; HUMANS; INTERPERSONAL RELATIONS; LONGITUDINAL STUDIES; MALE; MIDDLE AGED; NURSES; POLICE; PSYCHOLOGICAL TESTS; RECOGNITION (PSYCHOLOGY); SOCIAL PERCEPTION; WORKPLACE;

EID: 80052845712     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0023683     Document Type: Article

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