The Influence of Emotional Intelligence and Affectivity on Emotional Labor Strategies at Work

Journal of Individual Differences

Volumn 30, Issue 2, 2009, Pages 75-86

  Cheung, Francis Yue lok ^a   Tang, Catherine So kum ^b  

^a LINGNAN UNIVERSITY   (Hong Kong)

^b NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

affectivity; emotional intelligence; emotional labor

Indexed keywords

EID: 67249107641     PISSN: 16140001     EISSN: None     Source Type: Journal    
DOI: 10.1027/1614-0001.30.2.75     Document Type: Article

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