Relationship between HEXACO personality factors and emotional labour of service providers in the tourism industry

Tourism Management

Volumn 33, Issue 1, 2012, Pages 116-125

  Sohn, Hae Kyung ^a   Lee, Timothy Jeonglyeol ^b  

^a Kyung Hee University   (South Korea)

^b UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

Emotional labour; Personality factors; Service industry

Indexed keywords

LABOR; SERVICE PROVISION; SERVICE SECTOR; TOURISM;

KOREA;

EID: 80052486915     PISSN: None     EISSN: 02615177     Source Type: Journal    
DOI: 10.1016/j.tourman.2011.02.010     Document Type: Article

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