메뉴 건너뛰기




Volumn 8, Issue 1, 2001, Pages 3-27

The working life of a waitress

Author keywords

[No Author keywords available]

Indexed keywords


EID: 11144328624     PISSN: 10749039     EISSN: 15327884     Source Type: Journal    
DOI: 10.1207/S15327884MCA0801_02     Document Type: Conference Paper
Times cited : (29)

References (67)
  • 1
    • 84965405424 scopus 로고
    • The meaning of work in women's lives: A sociopsychological model of career choice and work behavior
    • Astin, H. S. (1984). The meaning of work in women's lives: A sociopsychological model of career choice and work behavior. The Counseling Psychologist, 12, 117-126.
    • (1984) The Counseling Psychologist , vol.12 , pp. 117-126
    • Astin, H.S.1
  • 2
    • 0004030013 scopus 로고
    • Oxford, England: Oxford University Press
    • Baddeley, A, D, (1986). Working memory. Oxford, England: Oxford University Press.
    • (1986) Working Memory
    • Baddeley, A.D.1
  • 3
    • 0038891802 scopus 로고
    • Becoming a bartender: The role of external memory cues in a work-directed educational activity
    • Beach, K. (1993). Becoming a bartender: The role of external memory cues in a work-directed educational activity. Applied Cognitive Psychology, 7, 191-204.
    • (1993) Applied Cognitive Psychology , vol.7 , pp. 191-204
    • Beach, K.1
  • 4
    • 0010801065 scopus 로고
    • Remembering drink orders: The memory skills of cocktail waitresses
    • Bennett, H. L. (1983). Remembering drink orders: The memory skills of cocktail waitresses. Human Learning, 2,157-169.
    • (1983) Human Learning , vol.2 , pp. 157-169
    • Bennett, H.L.1
  • 7
    • 84965799964 scopus 로고
    • The waitress-diner relationship: A multimethod approach to the study of subordinate influence
    • Butler, S. R., & Snizek, W. E. (1976). The waitress-diner relationship: A multimethod approach to the study of subordinate influence. Sociology of Work and Occupations, 3, 209-222.
    • (1976) Sociology of Work and Occupations , vol.3 , pp. 209-222
    • Butler, S.R.1    Snizek, W.E.2
  • 8
    • 77956735896 scopus 로고
    • The perceptual side of action: Decision-making in sport
    • J. L. Starkes & F. Allard (Eds.), Amsterdam: North Holland/Elsevier
    • Chamberlain, C. J., & Coelho, A. J. (1993). The perceptual side of action: Decision-making in sport. In J. L. Starkes & F. Allard (Eds.), Cognitive issues in motor expertise, (pp. 135-157). Amsterdam: North Holland/Elsevier.
    • (1993) Cognitive Issues in Motor Expertise , pp. 135-157
    • Chamberlain, C.J.1    Coelho, A.J.2
  • 9
    • 0000438780 scopus 로고
    • Skilled memory
    • J. R. Anderson (Ed.), Hillsdale, NJ: Lawrence Erlbaum Associates, Inc
    • Chase, W. G., & Ericsson, K. A. (1981). Skilled memory. In J. R. Anderson (Ed.), Cognitive skills and their acquisition (pp. 141-190). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
    • (1981) Cognitive Skills and Their Acquisition , pp. 141-190
    • Chase, W.G.1    Ericsson, K.A.2
  • 12
    • 84902420915 scopus 로고
    • Tied by double apron strings: Female work culture and organization in a restaurant
    • Creighton, H. (1982). Tied by double apron strings: Female work culture and organization in a restaurant. The Insurgent Sociologist, 11, 59-64.
    • (1982) The Insurgent Sociologist , vol.11 , pp. 59-64
    • Creighton, H.1
  • 13
    • 0000471757 scopus 로고
    • The Midas touch: The effects of interpersonal touch on restaurant tipping
    • Crusco, A. H., & Wetzel, C. G. (1984). The Midas touch: The effects of interpersonal touch on restaurant tipping. Personality and Social Psychology Bulletin, 10, 512-517.
    • (1984) Personality and Social Psychology Bulletin , vol.10 , pp. 512-517
    • Crusco, A.H.1    Wetzel, C.G.2
  • 14
    • 0011410712 scopus 로고    scopus 로고
    • Emerging goals and the self-regulation of behavior
    • R. S. Wyer, Jr., Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • Csikszentmihalyi, M., & Nakamura, J. (1999). Emerging goals and the self-regulation of behavior. In R. S. Wyer, Jr., Perspectives on behavioral self-regulation (pp. 107-118). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
    • (1999) Perspectives on Behavioral Self-regulation , pp. 107-118
    • Csikszentmihalyi, M.1    Nakamura, J.2
  • 19
    • 0001576511 scopus 로고
    • Developmental studies of work as a test bench of activity theory: The case of a primary care medical practice
    • S. Chaiklin & J. Lave (Eds.), Cambridge, England: Cambridge University Press
    • Engeström, Y. (1993). Developmental studies of work as a test bench of activity theory: The case of a primary care medical practice. In S. Chaiklin & J. Lave (Eds.), Understanding practice: Perspectives on activity and context (pp. 64-103). Cambridge, England: Cambridge University Press.
    • (1993) Understanding Practice: Perspectives on Activity and Context , pp. 64-103
    • Engeström, Y.1
  • 20
    • 0012025943 scopus 로고    scopus 로고
    • Y. Engeström & D. Middleton (Eds.), Cambridge, England: Cambridge University Press
    • Engeström, Y., & Middleton, D. (1996). In Y. Engeström & D. Middleton (Eds.), Cognition and communication at work (pp. 1-14). Cambridge, England: Cambridge University Press.
    • (1996) Cognition and Communication at Work , pp. 1-14
    • Engeström, Y.1    Middleton, D.2
  • 21
    • 0001858435 scopus 로고
    • A cognitive analysis of exceptional memory for restaurant orders
    • M. T. H. Chi, R. Glaser, & M. J. Farr (Eds.), Hillsdale, NJ: Lawrence Erlbaum Associates, Inc
    • Ericsson, K. A., & Poison, P. G. (1988). A cognitive analysis of exceptional memory for restaurant orders. In M. T. H. Chi, R. Glaser, & M. J. Farr (Eds.), The nature of expertise (pp. 23-70). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
    • (1988) The Nature of Expertise , pp. 23-70
    • Ericsson, K.A.1    Poison, P.G.2
  • 22
    • 0002076787 scopus 로고    scopus 로고
    • The situativity of knowing, learning, and research
    • Greeno, J. G. (1998). The situativity of knowing, learning, and research. American Psychologist, 53, 5-26.
    • (1998) American Psychologist , vol.53 , pp. 5-26
    • Greeno, J.G.1
  • 23
    • 33846651184 scopus 로고
    • Smiling, deferring, and flirting: Doing gender by giving "good service
    • Hall, E. J. (1993). Smiling, deferring, and flirting: Doing gender by giving "good service". Work and Occupations, 20, 452-471.
    • (1993) Work and Occupations , vol.20 , pp. 452-471
    • Hall, E.J.1
  • 24
    • 0039108149 scopus 로고    scopus 로고
    • Science is "good to think with
    • A.Ross (Ed.), Durham, NC: Duke University Press
    • Harding, S. (1996). Science is "good to think with". In A.Ross (Ed.), Science wars (pp. 16-28). Durham, NC: Duke University Press
    • (1996) Science Wars , pp. 16-28
    • Harding, S.1
  • 26
    • 84937297565 scopus 로고
    • Cognitive pluralism: A sociocultural approach
    • John-Steiner, V. (1995). Cognitive pluralism: A sociocultural approach. Mind, Culture, and Activity, 2, 2-11.
    • (1995) Mind, Culture, and Activity , vol.2 , pp. 2-11
    • John-Steiner, V.1
  • 27
    • 0000348285 scopus 로고
    • Working memory and thinking
    • E. E. Smith & D. N. Osherson (Eds.), Cambridge, MA: MIT Press
    • Jonides, J. (1995). Working memory and thinking. In E. E. Smith & D. N. Osherson (Eds.), Thinking, (pp. 215-265). Cambridge, MA: MIT Press.
    • (1995) Thinking , pp. 215-265
    • Jonides, J.1
  • 28
    • 0029791517 scopus 로고    scopus 로고
    • Memory metaphors and the real-life/laboratory controversy: Correspondence versus storehouse conceptions of memory
    • Koriat, A., & Goldsmith, M. (1996). Memory metaphors and the real-life/laboratory controversy: Correspondence versus storehouse conceptions of memory. Behavioral and Brain Sciences, 19, 167-228.
    • (1996) Behavioral and Brain Sciences , vol.19 , pp. 167-228
    • Koriat, A.1    Goldsmith, M.2
  • 29
    • 0004455610 scopus 로고
    • Attitudes toward appropriate clothing in perception of occupational attributes
    • Kwon, Y. H., & Farber, A. (1992). Attitudes toward appropriate clothing in perception of occupational attributes. Perceptual and Motor Skills, 74, 163-168.
    • (1992) Perceptual and Motor Skills , vol.74 , pp. 163-168
    • Kwon, Y.H.1    Farber, A.2
  • 32
    • 0008118941 scopus 로고    scopus 로고
    • Expert and novice differences in cognition and activity: A practical work activity
    • Y. Engeström & D. Middleton (Eds.), Cambridge, England: Cambridge University Press
    • Laufer, E. A., & Glick, J. (1996). Expert and novice differences in cognition and activity: A practical work activity. In Y. Engeström & D. Middleton (Eds.), Cognition and Communication at Work (pp. 177-198). Cambridge, England: Cambridge University Press
    • (1996) Cognition and Communication at Work , pp. 177-198
    • Laufer, E.A.1    Glick, J.2
  • 34
    • 84973731700 scopus 로고
    • Serving hamburgers and selling insurance: Gender, work, and identity in interactive service jobs
    • Leidner, R. (1991). Serving hamburgers and selling insurance: Gender, work, and identity in interactive service jobs. Gender and Society, 5, 154-177.
    • (1991) Gender and Society , vol.5 , pp. 154-177
    • Leidner, R.1
  • 36
    • 38249020701 scopus 로고
    • Restaurant tipping: An examination of three "rational" explanations
    • Lynn, M., & Grassman, A. (1990). Restaurant tipping: An examination of three "rational" explanations. Journal of Economic Psychology, 11, 169-181.
    • (1990) Journal of Economic Psychology , vol.11 , pp. 169-181
    • Lynn, M.1    Grassman, A.2
  • 37
    • 84991131508 scopus 로고
    • Effects of server posture on restaurant tipping
    • Lynn, M., & Mynier, K. (1993). Effects of server posture on restaurant tipping. Journal of Applied Social Psychology, 23, 678-685.
    • (1993) Journal of Applied Social Psychology , vol.23 , pp. 678-685
    • Lynn, M.1    Mynier, K.2
  • 38
    • 77956754939 scopus 로고
    • Knowledge representation and decision-making in sport
    • J. L. Starkes & F. Allard (Eds.), Amsterdam: North Holland/Elsevier
    • McPherson, S. L. (1993). Knowledge representation and decision-making in sport. In J. L. Starkes & F. Allard (Eds.), Cognitive issues in motor expertise (pp. 159-188). Amsterdam: North Holland/Elsevier.
    • (1993) Cognitive Issues in Motor Expertise , pp. 159-188
    • McPherson, S.L.1
  • 44
    • 78751587851 scopus 로고    scopus 로고
    • On values, work, and opportunity
    • November
    • Rose, M. (1999a, November). On values, work, and opportunity. Education Week, 60 & 43.
    • (1999) Education Week , pp. 60-43
    • Rose, M.1
  • 45
    • 0033241113 scopus 로고    scopus 로고
    • Our hands will know: The development of tactile diagnostic skill - Teaching, learning, and situated cognition in a physical therapy program
    • Rose, M. (1999b). "Our hands will know": The development of tactile diagnostic skill - teaching, learning, and situated cognition in a physical therapy program. Anthropology and Education Quarterly, 30, 133-160.
    • (1999) Anthropology and Education Quarterly , vol.30 , pp. 133-160
    • Rose, M.1
  • 46
    • 61249220542 scopus 로고    scopus 로고
    • Teaching tools
    • Rose, M. (2000). Teaching tools. Teacher Magazine, 11, 41-44.
    • (2000) Teacher Magazine , vol.11 , pp. 41-44
    • Rose, M.1
  • 51
    • 0002764407 scopus 로고
    • Thinking in action: Some characteristics of practical thought
    • R. J. Sternberg & R. K. Wagner (Eds.), Cambridge, England: Cambridge University Press
    • Scribner, S. (1986). Thinking in action: Some characteristics of practical thought. In R. J. Sternberg & R. K. Wagner (Eds.), Practical intelligence: Nature and origins of competence in the everyday world (pp. 13-30). Cambridge, England: Cambridge University Press.
    • (1986) Practical Intelligence: Nature and Origins of Competence in the Everyday World , pp. 13-30
    • Scribner, S.1
  • 52
    • 26944471931 scopus 로고    scopus 로고
    • Situated cognition and learning
    • R. A. Wilson & F. C. Keil (Eds.), Cambridge, MA: MIT Press
    • Seifert, C. M. (1999). Situated cognition and learning. In R. A. Wilson & F. C. Keil (Eds.), The MIT encyclopedia of the cognitive sciences (pp. 767-769). Cambridge, MA: MIT Press.
    • (1999) The MIT Encyclopedia of the Cognitive Sciences , pp. 767-769
    • Seifert, C.M.1
  • 53
    • 17444390962 scopus 로고    scopus 로고
    • Experience and expertise: The role of memory in planning for opportunities
    • P. J. Feltovich, K. M. Ford, & R. R. Hoffman (Eds.), Menlo Park, CA/Cambridge, MA: AAAI Press/MIT Press
    • Seifert, C. M., Patalano, A. L., Hammond, K. J., & Converse, T. M. (1997). Experience and expertise: The role of memory in planning for opportunities. In P. J. Feltovich, K. M. Ford, & R. R. Hoffman (Eds.), Expertise in context: Human and machine (pp. 101-123). Menlo Park, CA/Cambridge, MA: AAAI Press/MIT Press.
    • (1997) Expertise in Context: Human and Machine , pp. 101-123
    • Seifert, C.M.1    Patalano, A.L.2    Hammond, K.J.3    Converse, T.M.4
  • 54
    • 0037738096 scopus 로고    scopus 로고
    • Expertise in dynamic, physical task domains
    • P. J. Feltovich, K. M. Ford, & R. R. Hoffman (Eds.), Menlo Park, CA/Cambridge, MA: AAAI Press/MIT Press
    • Shalin, V. L., Geddes, N. D., Bertram, D., Szczepkowski, M. A., & DuBois, D. (1997). Expertise in dynamic, physical task domains. In P. J. Feltovich, K. M. Ford, & R. R. Hoffman (Eds.), Expertise in context: Human and machine (pp. 195-217). Menlo Park, CA/Cambridge, MA: AAAI Press/MIT Press.
    • (1997) Expertise in Context: Human and Machine , pp. 195-217
    • Shalin, V.L.1    Geddes, N.D.2    Bertram, D.3    Szczepkowski, M.A.4    Dubois, D.5
  • 56
    • 61249089789 scopus 로고
    • The effect on tipping of a waitress touching male and female customers
    • Stephen, R., & Zweigenhaft, R. L. (1985). The effect on tipping of a waitress touching male and female customers. The Journal of Social Psychology, 126, 141-142.
    • (1985) The Journal of Social Psychology , vol.126 , pp. 141-142
    • Stephen, R.1    Zweigenhaft, R.L.2
  • 58
    • 0040115719 scopus 로고
    • An observational study of skilled memory in waitresses
    • Stevens, J. (1993). An observational study of skilled memory in waitresses. Applied Cognitive Psychology, 7, 205-217.
    • (1993) Applied Cognitive Psychology , vol.7 , pp. 205-217
    • Stevens, J.1
  • 59
    • 0000126257 scopus 로고
    • Monitary significance of the affiliative smile: A case for reciprocal altruism
    • Tidd, K. L., & Lockard, J. S. (1978). Monitary significance of the affiliative smile: A case for reciprocal altruism. Bulletin of the Psychonomic Society, 11, 344-346.
    • (1978) Bulletin of the Psychonomic Society , vol.11 , pp. 344-346
    • Tidd, K.L.1    Lockard, J.S.2
  • 61
    • 33846111111 scopus 로고
    • Alienating and liberating emotions at work: Supermarket clerks' performance of customer service
    • Tolich, M. B. (1993). Alienating and liberating emotions at work: Supermarket clerks' performance of customer service. Journal of contemporary ethnography, 22, 361 - 381.
    • (1993) Journal of Contemporary Ethnography , vol.22 , pp. 361-381
    • Tolich, M.B.1
  • 64
    • 33845670878 scopus 로고
    • The affective consequences of service work: Managing emotions on the job
    • Wharton, A. (1993). The affective consequences of service work: Managing emotions on the job. Work and Occupations, 20, 205-232.
    • (1993) Work and Occupations , vol.20 , pp. 205-232
    • Wharton, A.1
  • 67
    • 0004149567 scopus 로고
    • Chicago: University of Chicago Press
    • Yates, F. A. (1966). The art of memory. Chicago: University of Chicago Press.
    • (1966) The Art of Memory
    • Yates, F.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.