Objective quality and business performance in service environments: Moderating effects of entrepreneurs' knowledge and involvement

Service Industries Journal

Volumn 31, Issue 14, 2011, Pages 2321-2354

  Hernández Maestro, Rosa M ^a   González Benito, Óscar ^a  

^a UNIVERSITY OF SALAMANCA   (Spain)

Author keywords

Business performance; Entrepreneurs' involvement; Entrepreneurs' knowledge; Objective quality; Rural tourism

Indexed keywords

INDUSTRIAL ENTERPRISE; INDUSTRIAL PERFORMANCE; KNOWLEDGE; PERFORMANCE ASSESSMENT; RURAL ECONOMY; TOURISM ECONOMICS;

SPAIN;

EID: 79960912825     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642069.2010.504816     Document Type: Article

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