An application of the ECSI model as a predictor of satisfaction and loyalty for backpacker hostels

Marketing Intelligence and Planning

Volumn 25, Issue 6, 2007, Pages 563-580

  Chitty, Chitty ^a   Ward, Steven ^a   Chua, Christina ^a  

^a MURDOCH UNIVERSITY   (Australia)

Author keywords

Australia; Brand loyalty; Customer satisfaction; Tourism

Indexed keywords

EID: 34848925537     PISSN: 02634503     EISSN: None     Source Type: Journal    
DOI: 10.1108/02634500710819941     Document Type: Article

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