A methodology for the implementation of lean thinking In manufacturing support services

International Journal of Services and Operations Management

Volumn 9, Issue 4, 2011, Pages 389-410

  Jaaron, A ^a   Backhouse, C J ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Call centres; Lean thinking; Manufacturing organisation; Methodology; Support services

Indexed keywords

EID: 79960478501     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2011.041239     Document Type: Article

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