Antecedents and outcomes of consumer environmentally friendly attitudes and behaviour

Journal of Marketing Management

Volumn 26, Issue 13-14, 2010, Pages 1319-1344

  Leonidou, Leonidas C ^a   Leonidou, Constantinos N ^b   Kvasova, Olga ^c  

^a UNIVERSITY OF CYPRUS   (Cyprus)

^b UNIVERSITY OF LEEDS   (United Kingdom)

^c LULEÅ UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

Buyer satisfaction; Consumer behaviour; Environmental marketing

Indexed keywords

EID: 79958120531     PISSN: 0267257X     EISSN: 14721376     Source Type: Journal    
DOI: 10.1080/0267257X.2010.523710     Document Type: Article

References (108)

1. Aitken, L. (2006). Green works. Campaign (UK), 28, 26-27.
2. Alden, D.L., Steenkamp, J.-B.E.M., & Batra, R. (2006). Consumer attitudes toward marketplace globalization: Structure, antecedents and consequences. International Journal of Research in Marketing, 23, 227-239.
3. Anderson, J.C., & Gerbing, D.W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103, 411-423.
4. Anderson, T.W., Henion, K.E., & Cox, E.P. (1974). Socially vs. ecologically concerned consumers. AMA Combined Conference Proceedings (pp. 304-311). Chicago, IL: American Marketing Association.
5. Arcury, T.A., Scollay, S.J., & Johnson, T.P. (1987). Sex differences in environmental concern and knowledge: The case of acid rain. Sex Roles, 16, 463-472.
6. Atuahene-Gima, K., & Murray, J.Y. (2004). Antecedents and outcomes of marketing strategy comprehensiveness. Journal of Marketing, 68, 33-46.
7. Bagozzi, R.P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16, 74-94.
8. Balderjahn, I. (1988). Personality variables and environmental attitudes as predictors of ecologically responsible consumption patterns. Journal of Business Research, 17, 51-56.
9. Banerjee, S.B., & Mckeage, K. (1994). How green is my value: Exploring the relationship between environmentalism and materialsim. In C.T. Allen & D.R. John (Eds.) Advances in Consumer Research, 21, (pp. 147-152), Provo, UT: Association for Consumer Research
10. Banerjee, S.B. (2002). Corporate environmentalism: The construct and its measurement. Journal of Business Research, 55, 177-191.
11. Barksdale, H.C., & Darden, W.R. (1972). Consumer attitudes towards marketing and consumerism. Journal of Marketing, 36, 28-35.
12. Bentler, P.M. (2006). Structural equations program manual. Encino, CA: Multivariate Software.
13. Bodet, G. (2008). Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationships. Journal of Retailing and Consumer Services, 15, 156-162.
14. Bohlen, G.M., Schlegelmilch, B.B., & Diamantopoulos, A. (1993). Measuring ecological concern: A multi-construct perspective. Journal of Marketing Management, 10, 415-430.
15. Braithwaite, V. (1997). Harmony and security value orientations in political evaluation. Personality and Social Psychology Bulletin, 23, 401-414.
16. Brennan, A., & Lo, Y-S. (2002). Environmental ethics. In E.N. Zalta (Ed.). The Stanford Encyclopedia of Philosophy. Retrieved from http://plato.stanford.edu/entries/ethicsenvironmental/
17. Byrne, B.M. (2006). Structural equation modelling with EQS: Basic concepts, applications, and programming (2nd ed.). London: Lawrence Erlbaum.
18. Chan, K. (1999). Market segmentation of green consumers in Hong Kong. Journal of International Consumer Marketing, 12, 7-24.
19. Chan, R., Wong, Y., & Leung, T. (2008). Applying ethical concepts to the study of green consumers' intentions to bring their own shopping bags. Journal of Business Ethics, 79, 469-481.
20. Chan, R.Y.K. (2001). Determinants of Chinese consumers' green purchase behaviour. Psychology and Marketing, 18, 339-413.
21. Chan, R.Y.K., & Lau, L.B.V. (2004). The effectiveness of environmental claims among Chinese consumers: Influences of claim type, country disposition and ecocentric orientation. Journal of Marketing Management, 20, 273-319.
22. Chen, Y.-S. (2010). The drivers of green brand equity: Green brand image, green satisfaction, and green trust. Journal of Business Ethics, 93, 307-319.
23. Cleveland, M., Laroche, M., & Papadopoulos, N. (2009). Cosmopolitanism, consumer ethnocentrism, and materialism: An eight-country study of antecedents and outcomes. Journal of International Marketing, 17, 116-146.
24. Cornelissen, G., Pandelaere, M., Warlop, L., & Dewitte, S. (2008). Positive cueing: Promoting sustainable consumer behaviour by cueing common environmental behaviours as environmental. International Journal of Research in Marketing, 25, 46-55.
25. Corning, A.F., & Myers, D.J. (2002). Individual orientation toward engagement in social action. Political Psychology, 23, 703-729.
26. Diamantopoulos, A., Schlegelmilch, B.B., Sinkovics, R.R., & Bohlen, G.M. (2003). Can sociodemographics still play a role in profiling green consumers? A review of the evidence and an empirical investigation. Journal of Business Research, 56, 465-80.
27. Dierksmeier, C., & Pirson, M. (2009). Oikonomia versus chrematistike: Learning from Aristotle about the future orientation of business management. Journal of Business Ethics, 88, 417-430.
28. Dietz, T., Stern, P.C., & Guagnano, G.A. (1998). Social structural and social psychological bases of environmental concern. Environment and Behavior, 30, 450-471.
29. Dröge, C., & Halstead, D. (1991). Postpurchase hierarchies of effects: The antecedents and consequences of satisfaction for complainers versus non-complainers. International Journal of Research in Marketing, 8, 315-328.
30. Dunlap, R.E. (1975). The impact of political orientation on environmental attitudes and actions. Environment and Behavior, 7, 428-454.
31. Dunlap, R.E., & Van Liere, K.D. (1978). Proposed measuring instrument and preliminary results: The 'new environmental paradigm'. Journal of Environmental Education, 9, 10-19.
32. Eigner, S. (2001). The relationship between protecting the environment as a dominant life goal and subjective well-being. In P. Schmuck & K.M. Sheldon (Eds.), Life goals and well-being: Towards a positive psychology of human striving (pp. 182-201). Seattle, WA: Hogrefe and Huber.
33. Ellen, P.S., Wiener, J.L., & Cobb-Walgren, C. (1991). The role of perceived consumer effectiveness in motivating environmentally conscious behaviours. Journal of Public Policy and Marketing, 10, 102-117.
34. Festinger, L. (1957). A theory of cognitive dissonance. Evanston, IL: Row Peterson.
35. Fisk, G. (1973). Criteria for a theory of responsible consumption. Journal of Marketing, 37, 24-31.
36. Flatters, P., & Willmott, M. (2009). Understanding the post-recession consumer. Harvard Business Review, 87, 106-112.
37. Follows, S.B., & Jobber, D. (2000). Environmentally responsible purchase behaviour: A test of a consumer model. European Journal of Marketing, 34, 723-746.
38. Fransson, N., & Garling T. (1999). Environmental concern: conceptual definitions, measurement methods, and research findings. Journal of Environmental Psychology, 19, pp. 369-382.
39. Furrer, O., Liu, B.S.-C., & Sudharshan, D. (2000). The relationships between culture and service quality perceptions: Basis for cross-cultural market segmentation and resource allocation. Journal of Service Research, 2, 355-371.
40. García-Rosell, J.-C., & Moisander, J. (2008). Ethical dimensions of sustainable marketing: A consumer policy perspective. European Advances in Consumer Research, 8, 210-215.
41. Gaski, J.F. (1999). Does marketing ethics really have anything to say?-A critical inventory of the literature. Journal of Business Ethics, 18, 315-334.
42. Hair, J.F., Jr., Black, W.C., Babin, B.J., Anderson, R.E., & Tatham, R.L. (2006). Multivariate data analysis (6th ed.). Englwood Cliffs, NJ: Pearson, Prentice-Hall.
43. Hampel, B., Holdsworth, R., & Boldero, J. (1996). The impact of parental work experience and education on environmental knowledge, concern and behaviour among adolescents. Environmental Education Research, 2, 287-300.
44. Heslop, L.A., Moran, L., & Cousineau, A. (1981). Consciousness in energy conservation behaviour: An exploratory study. Journal of Consumer Research, 8, 299-305.
45. Hine, D.W., & Gifford, R. (1991). Fear appeals, individual differences, and environmental concern. Journal of Environmental Education, 23, 36-41.
46. Hofstede, G. (1980). Culture's consequences: International differences in work-related values. Beverly Hills, CA: Sage.
47. Hofstede, G. (1991). Cultures and organizations: Software of the mind. London: McGraw-Hill.
48. Jansson, J., Marell, A., & Nordlund, A. (2010). Green consumer behavior: Determinants of curtailment and eco-innovation adoption. Journal of Consumer Marketing, 27, 358-370.
49. Jones, A. (1987). The violence of materialism in advanced industrial society: An eco-sociological approach. The Sociological Review, 35, 19-47.
50. Joreiman, J.A., Van Lange, P.A.M., & Van Vugt, M. (2004). Who cares about the environmental impact of cars: Those with an eye toward the future. Environment and Behavior, 36, 187-206.
51. Kalafatis, S.P., Pollard, M., East, R., & Tsogas, M.H. (1999). Green marketing and Ajzen's theory of planned behaviour: A cross-market examination. Journal of Consumer Marketing, 16, 441-460.
52. Kilbourne, W.E., McDonagh, P., & Prothero, A. (1997). Sustainable consumption and the quality of life: A macromarketing challenge to the dominant social paradigm. Journal of Macromarketing, 17, 4-24.
53. Kilbourne, W.E., & Pickett, G. (2008). How materialism affects environmental beliefs, concerns, and environmentally responsible behaviour. Journal of Business Research, 61, 885-893.
54. Kilbourne, W.E., & Beckmann, S.C. (1998). Review and critical assessment of research on marketing and the environment. Journal of Marketing Management, 14, 513-532.
55. Kilbourne, W.E., Beckmann, S.C., & Thelen, E. (2002). The role of the dominant social paradigm in environmental attitudes: A multi-national examination. Journal of Business Research, 55, 193-204.
56. Kim, Y., & Choi, S.M. (2005). Antecedents of green purchase behaviour: An examination of collectivism, environmental concern, and PCE. Advances in Consumer Research, 32, 592-599.
57. Kinnear, T.C., Taylor, J.R., & Ahmed, S.A. (1974). Ecologically concerned consumers: Who are they? Journal of Marketing, 38, 20-24.
58. Kline, R.B.(2005). Principles and practice of structural equation modeling (2nd ed.). London: Guilford Press.
59. Laroche, M., Bergeron, B., & Barbaro-Forleo, G. (2001). Targeting consumers who are willing to pay more for environmentally friendly products. Journal of Consumer Marketing, 18, 503-520.
60. Levin, G. (1990). Consumers turning green: JWTsurvey. Advertising Age, 61, 74.
61. Light, H., Hertsgaard, D., & Martin, R. (1985). Education and income: Significant factors in life satisfaction of farm men and women. Research in Rural Education, 3, 7-12.
62. Ling-yee, L. (1997). Effect of collectivism orientation and ecological attitude on actual environmental commitment: The moderating role of consumer demographics and product involvement. Journal of International Consumer Marketing, 9, 31-53.
63. Mayer, F.S., & Frantz, C.M. (2004). The connectedness to nature scale: A measure of individuals' feelings in community with nature. Journal of Environmental Psychology, 24, 503-515.
64. McCarty, J., & Shrum, L. (1994). The recycling of solid wastes: Personal values, value orientations, and attitudes about recycling as antecedents of recycling behaviour. Journal of Business Research, 30, 53-62.
65. McCarty, J., & Shrum, L. (2001). The influence of individualism, collectivismand locus of control on environmental beliefs and behaviour. Journal of Public Policy and Marketing, 21, 93-104.
66. Melillo, W., & Miller, S. (2006). Companies find it's not easymarketing green. Brandweek, 47, 8.
67. Menon, A., Bharadwaj, S.G., Adidam, P.T., & Edison, S.W. (1999). Antecedents and consequences of marketing strategy making: A model and a test. Journal of Marketing, 63, 18-40.
68. Menon, A., & Menon, A. (1997). Enviropreunerial marketing strategy: The emergence of corporate environmentalism as marketing strategy. Journal of Marketing, 61, 51-67.
69. Minton, A.P., & Rose, R.L. (1997). The effects of environmental concern on environmentally friendly consumer behavior: An exploratory study. Journal of Business Research, 40, 37-48.
70. Mostafa, M.M. (2007). A hierarchical analysis of the green consciousness of the Egyptian consumer. Psychology and Marketing, 24, 445-473.
71. Myers, M.B., Daugherty, P.J., & Autry, C.W. (2000). The effectiveness of automatic inventory replenishment in supply chain operations: Antecedents and outcomes. Journal of Retailing, 76, 455-481.
72. Newell, S.J., Goldsmith, R.E., & Banzhaf, E.J. (1998). The effect of misleading environmental claims on consumer perceptions of advertisements. Journal of Marketing Theory and Practice, 6, 48-61.
73. Nisbet, E.K., Zelenski, J.M., & Murphy, S.A. (2010). Happiness is in our nature: Exploring nature relatedness as a contributor to subjective well-being. Journal of Happiness Studies, forthcoming.
74. Nigbur, D., Lyons, E., & Uzzell, D. (2010). Attitudes, norms, identity and environmental behaviour: Using an expanded theory of planned behaviour to predict participation in a kerbside recycling programme. British Journal of Sociology, 49, 259-284.
75. Nunnally, J.C., & Bernstein, I.H. (1994). Psychometric theory (3rd ed.). New York:McGraw-Hill.
76. O'Neill, J., & Spash, C.L. (2000). Conceptions of value in environmental decision making. Policy Research Brief No. 4, Cambridge Research for the Environment.
77. Olli, E., Grendstad, D., & Wollebark, D. (2001). Correlates of environmental behaviours: Bringing back social context, Environment and Behavior, 33, 181-208.
78. Ottman, J.A., Stafford, E.R., & Hartman, C.L. (2006). Avoiding green marketing myopia:Ways to improve consumer appeal for environmentally preferable products. Environment: Science and Policy for Sustainable Development, 48, 22-36.
79. Owen, A.L., & Videras, J. (2006). Civic cooperation, pro-environmental attitudes, and behavioral intentions. Ecological Economics, 58, 814-829.
80. Paim, L. (1995). Definitions and measurements of wellbeing: A review of literature. Journal of Economic and Social Measurement, 21, 297-309.
81. Paladino, A. (2005). Understanding the green consumer: An empirical analysis. Journal of Customer Behaviour, 4, 69-102.
82. Paladino, A., & Baggiere, J. (2008). Are we 'green'? An empirical investigation of renewable electricity consumption. European Advances in Consumer Research, 8, 340-341.
83. Peattie, K. (2001). Golden goose or wild goose? The hunt for the green consumer. Business Strategy and the Environment, 10, 187-199.
84. Pickett, G.M., Kangun, N., & Grove, S.J. (1993). Is there a general conserving consumer? A public policy concern. Journal of Public Policy and Marketing, 12, 234-244.
85. Porritt, J. (1984). Seeing green: The politics of ecology explained. Oxford, England: Basil Blackwell.
86. Roberts, J.A. (1996). Green consumers in the 1990s: Profile and implications for advertising. Journal of Business Research, 36, 217-231.
87. Roberts, J.A., & Bacon, D.R. (1997). Exploring the subtle relationships between environmental concern and ecologically conscious consumer behavior. Journal of Business Research, 40, 79-89.
88. Rundle-Thiele, S., Paladino, A., & Apostol, S.A.G., Jr. (2008). Lessons learned from renewable electricity marketing attempts: A case study. Business Horizon, 51, 181-190.
89. Sarigöllü, E. (2009). A cross-country exploration of environmental attitudes. Environment and Behavior, 41, 365-386.
90. Schlegelmilch, B.B., Bohlen, G.M., & Diamantopoulos, A. (1996). The link between green purchasing decisions and measures of environmental consciousness. European Journal of Marketing, 30, 35-55.
91. Schuhwerk, M.E., & Lefkoff-Hagius, R. (1995). Green or non-green? Does type of appeal matter when advertising a green product? Journal of Advertising, 24, 45-54.
92. Selim, S. (2008). Life satisfaction and happiness in Turkey. Social Indicators Research, 88, 531-562.
93. Shabecoff, P. (1993). A fierce green fire: The American environmental movement. New York: Hill and Wang.
94. Sinha, J.B.P., & Verma, J. (1987). Structure of collectivism. In Ç. Kâgitçibasi (Ed.), Growth and progress in cross-cultural psychology (pp. 123-129). Lisse, The Netherlands: Swets & Zeitlinger.
95. Sirgy, M.J. (1998). Materialism and quality of life. Social Indicators Research, 43, 227-260.
96. Smith, S., & Paladino, A. (2010). Eating clean and green? Investigating consumer motivations towards the purchase of organic food. Australasian Marketing Journal, 18, 93-104.
97. Sohr, S. (2001). Eco-activism and well-being: Between flow and burnout. In P. Schmuck & K.M. Sheldon (Eds.), Life goals and well-being: Towards a positive psychology of human striving (pp. 202-215). Seattle, WA: Hogrefe and Huber.
98. Solomon, M., Bamossy, G., Askegaard, S., & Hogg, M. (2010). Consumer behavior: A European perspective (4th ed.). Essex, England: Pearson Education.
99. Sparks, J.R., & Merenski, J.P. (2000). Recognition-based measures of ethical sensitivity and reformulated cognitive moral development: An examination and evidence of nomological validity. Teaching Business Ethics, 4, 359-377.
100. Spash, C.L. (1997). Ethics and environmental attitudes with implications for economic valuation. Journal of Environmental Management, 50, 403-416.
101. Steg, L., Dreijerink, L., & Abrahamse, W. (2005). Factors influencing the acceptability of energy policies: A test of VBN theory. Journal of Environmental Psychology, 25, 415-425.
102. Stern, P.C. (2000). Toward a coherent theory of environmentally significant behaviour. Journal of Social Issues, 56, 407-424.
103. Stern, P.C., Dietz, T., & Guagnano, G.A. (1995). The new ecological paradigm in socialpsychological context. Environment and Behavior, 27, 723-743.
104. Straughan, R.D., & Roberts, J.A. (1999). Environmental segmentation alternatives: A look at green consumer behaviour in the new millennium. Journal of Consumer Marketing, 16, 558-575.
105. Thøgersen, J., & Crompton, T. (2009). Simple and painless? The limitations of spillover in environmental campaigning. Journal of Consumer Policy, 32, 141-163.
106. Triandis, H.C. (1995). Individualism and collectivism. Boulder, CO: Westview.
107. Van Liere, K.D., & Dunlap, R.E. (1981). Environmental concern: Does it make a difference how it's measured? Environment and Behavior, 13, 651-676.
108. Walsh, G., Mitchell, V.-W., Jackson, P., & Beatty, S.E. (2009). Examining the antecedents and consequences of corporate reputation: A customer perspective. British Journal of Management, 20, 187-203.