Measuring innovation in a 'low-tech' service industry: The case of the Dutch hospitality industry

Service Industries Journal

Volumn 31, Issue 9, 2011, Pages 1429-1449

  Hertog, Pim Den ^a   Gallouj, Faïz ^b   Segers, Jeroen ^c  

^a UNIVERSITY OF AMSTERDAM   (Netherlands)

^b UNIV LILLE   (France)

^c Exser   (Netherlands)

Author keywords

Hospitality industry; Innovation; Management; Services

Indexed keywords

FIRM SIZE; INNOVATION; SERVICE SECTOR;

EID: 79958029775     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060903576084     Document Type: Article

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