The innovative behaviour of tourism firms-Comparative studies of Denmark and Spain

Research Policy

Volumn 36, Issue 1, 2007, Pages 88-106

  Sundbo, Jon ^a   Orfila Sintes, Francina ^b   Sørensen, Flemming ^c  

^a ROSKILDE UNIVERSITY   (Denmark)

^b UNIVERSITAT DE LES ILLES BALEARS   (Spain)

^c Centre for Leisure Management Research   (Denmark)

Author keywords

Innovation; Innovation system; Network; Tourism

Indexed keywords

COMPETITION; DATA REDUCTION; PROFESSIONAL ASPECTS; PUBLIC POLICY;

INNOVATION; INNOVATION SYSTEM; TOURISM;

INDUSTRIAL MANAGEMENT;

EID: 33846392254     PISSN: 00487333     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.respol.2006.08.004     Document Type: Article

References (85)

1. Andersen B., Howells J., Hull R., Miles I., and Roberts J. Knowledge and Innovation in the New Service Economy (2000), Elgar, Cheltenham
2. Ateljevic I., and Doorne S. Staying within the fence-lifestyle entrepreneurship in tourism. Journal of Sustainable Tourism 8 5 (2000) 378-392
3. Barras R. Interactive innovation in financial and business services: the vanguard of the service revolution. Research Policy 19 3 (1990) 215-237
4. Bærenholdt J.O., Haldrup M.P., Larsen J., and Urry J. Performing Tourist Places (2004), Ashgate, UK
5. Baidal J.A.I. Tourism planning in Spain-evolution and perspectives. Annals of Tourism Research vol. 31, No. 2 (2004), Elsevier Ltd. pp. 313-333
6. Barke M., and France L. The Costa del Sol. In: Towner N., and Newton M.T. (Eds). Tourism in Spain-Critical Issues (1996), CAB International, Oxon, UK 265-308
7. Barke M., and Towner J. Exploring the history of leisure tourism in Spain. In: Towner N., and Newton M.T. (Eds). Tourism in Spain-Critical Issues (1996), CAB International, Oxon 3-34
8. Boden M., and Miles I. Services and the Knowledge-Based Economy (1999), Continuum, London
9. Bull B. Encouraging tourism development through the EU structural funds: a case study of the implementation of EU programmes on Bornholm. International Journal of Tourism Research 1 (1999) 149-165
10. Callon M., Laredo P., Rabeharisoa V., Gonard T., and Leray T. The management and evaluation of technological programs and the dynamics of techno-economic networks: the case of the AFME. Research Policy 21 3 (1992) 215-236
11. Capello R. Spatial transfer of knowledge in high technology Milieux: learning versus collective learning processes. Regional Studies 4 (1999) 353-365
12. Carlsson B., Jacobsson S., Holmen M., and Rickne A. Innovation systems: analytical and methodological issues. Research Policy vol. 31 (2002), Elsevier pp. 233-245
13. Coe N.M., and Townsend A.R. Debunking the Myth of Localised Agglomerations: The Development of a Regionalised Service Economy in South-East England in Transactions of the Institute of British Geographers vol. 3 (1998), Institute of British Geographers, UK pp. 385-404
14. Coriat B., and Weinstein O. Organizations, firms and institutions in the generation of innovation. Research Policy 31 2 (2002) 273-290
15. Coombs R. Innovation in services. Nijmegen Lectures on Innovation Management (1999), Nijmegen Business School, Nijmegen
16. Coombs, R., 1999. Innovation in services. Nijmegen Lectures on Innovation Management. Maklu, Antwerpen.
17. Coombs R., Saviotti P., and Walsh V. Economics and Technological Change (1987), MacMillan Education, London, UK
18. Dosi G. Technological paradigms and technological trajectories: a suggested interpretation of the determinants and directions of technical change. Research Policy 2 3 (1982) 147-162
19. Drejer I. Identifying innovation in survey of services: a Schumpeterian perspective. Research Policy 33 3 (2004) 551-562
20. Dyer J.H., and Singh H. The relational view: cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review 1998 (1998) 660-679
21. Edvardsson B., Gustafsson A., Johnson M.D., and Sandén B. New service development and innovation in the New Economy, Studentlitteratur. Lund (2000)
22. Edquist C. Systems of innovation approaches-their emergence and characteristics. In: Edquist C. (Ed). Systems of Innovation-Technologies, Institutions, and Organizations (1997), Pinter Publishers, London, UK 1-35
23. Fayos-Solá, E., Bueno, A.P., 2001. Globalization, national tourism policy and international organizations. In: Wahab, S., Cooper, C. (Eds.), Tourism in the Age of Globalisation. Routledge, London, UK, pp. 45-65.
24. Fischer M.M. The innovation process and network activities of manufacturing firms. In: Fischer M.M., Suarez-Villa L., and Steiner M. (Eds). Innovation, Networks and Localities (1999), Springer-Verlag, Berlin, Germany
25. Framke, W., Sørensen, F., 2002. Netværk i produktionen af destinationer: destination Roskilde. Working Paper. TRCD, Roskilde University, Roskilde, Denmark.
26. Fuglsang L., and Sundbo J. Flow and consumer relation in E-based self-services: new provider-consumer relations. The Service Industries Journal 26 4 (2006) 361-379
27. Gallouj F. Innovation in the Service Economy (2002), Elgar, Cheltenham
28. Gallouj F., and Weinstein O. Innovation in services. Research Policy 26 4-5 (1997) 537-556
29. Grönroos C. Service Management and Marketing: Managing the Moments of Truth in Service Competition (1990), Lexington Books, Lexington
30. García G.M., Pollard J., and Rodriquez R.D. The planning and practice of coastal zone management in Southern Spain. In: Bramwell B. (Ed). Coastal Mass Tourism-Diversification and Sustainable Development in Southern Europe (2004), Channel View Publications, Cleverdon, UK 200-219
31. Grabher G. The Embedded Firm: On the Socioeconomics of Industrial Networks (1993), Routledge, London, UK
32. Håkansson H., and Ford D. How Should Companies Interact in Business Networks vol. 55 (2002), Elsevier Science Inc. pp. 133-139 (Journal of Business Research)
33. Hancock, M., Bager, T., 2004. Global Entrepreneurship Monitor. Børsen, Copenhagen, Denmark.
34. Haukness, J., 1998. Services in innovation-innovation in services. SI4S Final Report. STEP-Group, Oslo.
35. Howells J. Innovation, consumption and services: encapsulation and the combinatorial role of services. Service Industries Journal 24 1 (2004) 19-36
36. Howells J. Innovation and firm consumption. In: Sundbo J., Gallina A., Serin G., and Davis J. (Eds). Contemporary Management of Innovation (2006), Palgrave-Macmillan, Basingstoke
37. Howelles, J., Tether, B., 2004. Innovation in Services: Issues at Stake and Trends.
38. Hjalager A. Tourism destinations and the concept of industrial districts. Tourism and Hospitality Research 2 3 (2000) 199-213
39. Hjalager A.M. Repairing innovation defectiveness in tourism. Tourism Management 23 (2002) 465-474
40. Holmen E., Pedersen A.-C., and Torvatn T. Building relationships for technological innovation. Journal of Business Research 58 9 (2004) 1240-1250
41. Jacob, M., Tintoré, J., Simonet, R., Aguiló, E., 2004. Pautas de Innovación en el Sector Turístico Balear. Estudio no. 25 de Fundación COTEC. Madrid.
42. Jensen, C.F., Mattsson, J., Sundbo, J., 2001. Innovationstendenser i dansk turisme [Innovation tendencies in Danish Tourism]. Centre of Service Studies, Roskilde University, Roskilde, www.ssc.ruc.dk/css/.
43. Lattin T.W. Hotel technology: key to survival. In: Quest M. (Ed). Horwath Book of Tourism (1990), Horwath and Horwath, London 219-224
44. Leiper, N., 1990. Tourism Systems-an interdisciplinary perspective. Occasional Papers 1990: 2. Business Studies Faculty, Palmerston North, New Zealand.
45. Lundvall B.-A. Introduction. In: Lundvall B.-A. (Ed). National Systems of Innovation-Towards a Theory of Innovation and Interactive Learning (1992), Pinter Publishers, London, UK 1-22
46. Malerba F. Sectoral systems of innovation and production. Research Policy vol. 31 (2002), Elsevier pp. 247-264
47. Maskell P., and Malmberg A. Localised learning and industrial competitiveness. Cambridge Journal of Economics (1999) 167-185
48. Mattsson J., Jensen C.F., and Sundbo J. Innovation systems in tourism: the role of the attractors and scene-takers. Industry and Innovation 12 3 (2006) 357-381
49. Martínez-Ros, E., Orfila-Sintes, F., 2005. Employment skills and innovation in the hotel industry. In: European Academy of Management Conference, Munich, May 2005.
50. Miles I. Services in the new industrial economy. Futures 25 July-August (1993) 653-672
51. Milne S., and Ateljevic I. Tourism, Economic Development and the Global-Local Nexus: Theory Embracing Complexity in Tourism Geographies, No. 4 vol. 2001 (2001), Taylor and Francis Ltd. pp. 369-393
52. Miozzo M., and Soete L. Internationalization of services. A technological perspective. Technological Forecasting and Social Change 67 7 (2001) 159-185
53. Metcalfe S., and Miles I. Innovation Systems in the Service Economy (2000), Kluwer, Norwell Mass
54. Morrison A., Rimmington M., and Williams C. Entrepreneurship in the hospitality. Tourism and Leisure Industries (1999), Butterworth-Heinemann, Oxford pp. 1999
55. Nelson R. National Innovation Systems (1993), Oxford University Press, Oxford
56. Nilsson, P.Å., 2002. Tourism business networking and restructuring on Bornholm. Working Paper No. 176. Tourism Research Centre of Denmark, Publications from Geography, Department of Geography and International Development Studies, Roskilde University, Roskilde, Denmark.
57. Oinas P., and Malecki E.J. Spatial innovation systems. In: Malecki E.J., and Oinas P. (Eds). Making Connections (1999), Ashgate, Aldershot, UK 7-34
58. Orfila-Sintes F., Crespí-Cladera R., and Martínez-Ros E. Innovation activity in the hotel industry: evidence from Balearic Islands. Tourism Management 26 6 (2005) 851-865
59. Pavitt K. Sectoral patterns of technical change: towards a taxonomy and a theory. Research Policy 16 6 (1984) 343-373
60. Peréz P.S., and Llaudes M.A. The effects of technological innovations on the Spanish tourism sector in information and communication technologies in tourism 2001. Proceedings of the International Conference in Montreal. Canada, 2001 (2001) 224-233
61. Poon A. Tourism, Technology and Competitive Strategies (1993), CAB International, Wallingford, UK
62. Prats-Planaguma L., and Guia J. The destination as a local system of innovation. In: Petrillo C., and Swarbrooke (Eds). Networking and partnership in destinations and development management, Proceedings of the ATLAS Annual Conference 2004. Naples (2004)
63. Rowley T., Behrens D., and Krackhardt D. Redundant governance structures: an analysis of structural and relational embeddedness in the steel and semiconductor industries. Strategic Management Journal 21 (2000) 369-386
64. Sanchez, R., Mahoney, J., 1996. Modularity, flexibility, and knowledge management in product and organizational design. Strategic Management Journal 17 (Winter Special Issue), pp. 63-76.
65. Schmookler J. Invention and Economic Growth (1966), Harvard University Press, Cambridge
66. Schumpeter J.A. Capitalism, Socialism and Democracy. 2. ed. (1947), Harper & Brothers, New York
67. Schumpeter J.A. The Theory of Economic Development (1961), Oxford University Press, New York, USA
68. Sexton D.L., and Landström H. The Blackwell Handbook of Entrepreneurship (2000), Blackwell, Oxford
69. Shaw G., and Williams A.M. Critical Issues in Tourism. A Geographical Perspective (1994), Blackwell, Oxford, UK
70. Shaw G., and Williams A.M. Entrepreneurship, small business culture and tourism development. In: Ioabbides D., and Debbage K. (Eds). The Economic Geography of the Tourism industry (1998), Routledge, London, UK 235-255
71. SIC, 1999. Service development, internationalisation and competences. Report No. 2, Danish Service Firms' Innovation Activities and Use of IT, Centre of Service Studies, Roskilde University, Roskilde. www.ssc.ruc.dk/css/sic/published.html.
72. Sundbo J. Modulization of service production. Scandinavian Journal of Management 10 3 (1994) 245-266
73. Sundbo J. The Organisation of Innovation in Services (1998), Roskilde University Press, Copenhagen
74. Sundbo J. The Strategic Management of Innovation (2001), Elgar, Cheltenham
75. Sundbo J., and Gallouj F. Innovation as a loosely coupled system in services. International Journal of Service Technologies and Management 1 1 (2000) 15-36
76. Sørensen, F., 2002. Destination Jammerbugten-networks in the production of destinations. Working Paper. Dansk Center for Turismeforskning, Roskilde UniversitetsCenter, Roskilde, Denmark.
77. Sørensen, F., 2004. Tourism Experience Innovation Networks, FS & Ph.D. Series no. 44/2004. Department of Social Sciences, University of Roskilde, Roskilde, Denmark.
78. Taylor F. The Principles of Scientific Management (1911), Harper, New York
79. Tremblay P. The Economic Organization of Tourism in Annals of Tourism Research, No. 4 vol. 25 (1998), Elsevier Science, UK pp. 837-859
80. United Nations (UN), 1982. Transnational Corporations and International Tourism. United Nations, New York.
81. Van den Aa W., and Elfring T. Realizing innovation in services. Scandinavian Journal of Management 18 2 (2002) 155-172
82. von Hippel E. The Sources of Innovation (1988), Oxford University Press, New York
83. von Hippel E. Democratizing Innovation (2005), MIT Press, Cambridge Mass
84. In: Wahab S., and Cooper C. (Eds). Tourism in the Age of Globalisation (2001), Routledge, London, UK
85. Zelditch M.J.R. Some methodological problems of field studies. In: Denzin N.K. (Ed). Sociological Methods-A Sourcebook (1970), Butterwoth & Co. Ltd., London, UK 495-511