Managing hospitality innovation

Cornell Hotel and Restaurant Administration Quarterly

Volumn 37, Issue 5, 1996, Pages 86-95

  Jones, Peter ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0030268913     PISSN: 00108804     EISSN: None     Source Type: Journal    
DOI: 10.1016/0010-8804(96)88979-8     Document Type: Article

References (7)

1. 1 See, for example,Tom Feltenstein, "New-Product Development in Food Service: A Structured Approach," Cornell Hotel and Restaurant Administration Quarterly, Vol. 27, No. 3 (November 1986), pp. 63-71.
2. 2 See: Lou Wan and Peter Jones, "Innovation in the U.K. Foodservice Industry," International Journal of Contemporary Hospitality Management, Vol. 5, No. 2 (1993), pp. 32-38; and Peter Jones, "Innovation in Flight Catering," in Flight Catering, ed. Peter Jones and Michael Kipps (London: Longman, 1995), pp. 163-174.
3. 2 See: Lou Wan and Peter Jones, "Innovation in the U.K. Foodservice Industry," International Journal of Contemporary Hospitality Management, Vol. 5, No. 2 (1993), pp. 32-38; and Peter Jones, "Innovation in Flight Catering," in Flight Catering, ed. Peter Jones and Michael Kipps (London: Longman, 1995), pp. 163-174.
4. 3 For a contrasting viewpoint that suggests that all ideas should be explored, see: Michael L. Oshins,"'Skip' Sack and Applebee's: How Pub Ventures Went Public," Cornell Hotel and Restaurant Administration Quarterly, Vol. 37. No. 3 (June 1996). pp. 55-63.
5. 4 Thomas J. Peters and Robert H. Waterman, Jr., In Search of Excellence: Lessons from America's Best-Run Companies (New York, NY :Warner Books, 1982).
6. 5 The technical difficulties and the resulting innovations are threefold: First, the goal is to package the liquid in a plastic container that has the look and feel of a drinking glass. Second, the seal has to be inside the container on an internal rim, and not around the top (as some juice products, for example). Third, the presence of alcohol constrains the location of the internal rim and severely limits the type of sealant that can be used.
7. 6 JeAnna Abbott and Joseph Lanza, "Trade Dress: Legal Interpretations of What Constitutes Distinctive Appearance," Cornell Hotel and Restaurant Administration Quarterly, Vol. 35, No. 1 (February 1994), pp. 53-58.