When team members' values differ: The moderating role of team leadership

Organizational Behavior and Human Decision Processes

Volumn 114, Issue 1, 2011, Pages 25-36

  Klein, Katherine J ^a   Knight, Andrew P ^b   Ziegert, Jonathan C ^c   Lim, Beng Chong ^d   Saltz, Jessica L ^e  

^a UNIVERSITY OF PENNSYLVANIA   (United States)

^b WASHINGTON UNIVERSITY IN ST LOUIS   (United States)

^c DREXEL UNIVERSITY   (United States)

^d NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

^e PEPSICO INC   (United States)

Author keywords

Conflict; Diversity; Leadership; Teams; Values

Indexed keywords

EID: 78449284876     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2010.08.004     Document Type: Article

References (66)

1. Aiken L.S., West S.G. Multiple regression: Testing and interpreting interactions 1991, Sage, Newbury Park, CA.
2. Bardi A., Calogero R.M., Mullen B. A new archival approach to the study of values and value-behavior relations: Validation of the value lexicon. Journal of Applied Psychology 2008, 93:483-497.
3. Bardi A., Schwartz S.H. Values and behavior: Strength and structure of relations. Personality and Social Psychology Bulletin 2003, 29:1207-1220.
4. Bell S.T. Deep-level composition variables as predictors of team performance: A meta-analysis. Journal of Applied Psychology 2007, 92:595-615.
5. Blake R.R., Mouton J.S. The managerial grid 1964, Gulf Publishing Co., Houston, TX.
6. Burke C.S., Stagl K.C., Klein C., Goodwin G.F., Salas E., Halpin S.M. What type of leadership behaviors are functional in teams? A meta-analysis. Leadership Quarterly 2006, 17:288-307.
7. Byrne D. The attraction paradigm 1971, Academic Press, New York.
8. Cohen S.G., Bailey D.E. What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management 1997, 23:239-290.
9. De Dreu C.K.W., Weingart L.R. Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology 2003, 88:741-749.
10. DiTomaso N., Hooijberg R. Diversity and the demands of leadership. Leadership Quarterly 1996, 7:163-187.
11. Dose J.J. Work values: An integrative framework and illustrative application to organizational socialization. Journal of Occupational and Organizational Psychology 1997, 70:219-240.
12. Dose J.J. The relationship between work values similarity and team-member and leader-member exchange relationships. Group Dynamics: Theory, Research, and Practice 1999, 3:20-32.
13. Dose J.J., Klimoski R.J. The diversity of diversity: Work values effects on formative team processes. Human Resource Management Review 1999, 9:83-108.
14. Fiedler F.E. A contingency model of leadership effectiveness. Advances in experimental social psychology 1964, 149-190. Academic Press, New York. L. Berkowitz (Ed.).
15. Fleishman E.A. The description of supervisory behavior. Journal of Applied Psychology 1953, 37:1-6.
16. Fleishman E.A. Twenty years of consideration and structure. Current developments in the study of leadership 1973, 1-40. Southern Illinois University Press, Carbondale, IL. E. Fleishman, J. Hunt (Eds.).
17. Gaertner S., Dovidio J., Nier J., Ward C., Banker B. Across cultural divides: The value of a superordinate identity. Cultural divides: Understanding and overcoming group conflict 1999, 173-212. Russell Sage Foundation, New York. D. Prentice, D. Miller (Eds.).
18. Giberson T.R., Resick C.J., Dickson M.W. Embedding leader characteristics: An examination of homogeneity of personality and values in organizations. Journal of Applied Psychology 2005, 90:1002-1010.
19. Gibson C., Vermeulen F. A healthy divide: Subgroups as a stimulus for team learning behavior. Administrative Science Quarterly 2003, 48:202-239.
20. Gratton L., Voigt A., Erickson T.J. Bridging faultlines in diverse teams. MIT Sloan Management Review 2007, 48:22-29.
21. Harrison D.A., Klein K.J. What's the difference? Diversity constructs as separation, variety or disparity in organizations. Academy of Management Review 2007, 32:1199-1228.
22. Harrison D.A., Price K.H., Gavin J.H., Florey A.T. Time, teams, and task performance: Changing effects of surface-and deep-level diversity on group functioning. Academy of Management Journal 2002, 45:1029-1045.
23. Homan A.C., van Knippenberg D., Van Kleef G.A., De Dreu C.K.W. Bridging faultlines by valuing diversity: Diversity beliefs, information elaboration, and performance in diverse work groups. Journal of Applied Psychology 2007, 92:1189-1199.
24. House R.J. A path goal theory of leader effectiveness. Administrative Science Quarterly 1971, 12:321-338.
25. House R.J., Aditya R.N. The social scientific study of leadership: Quo vadis?. Journal of Management 1997, 23:409-473.
26. Jackson S.E., Joshi A., Erhardt N.L. Recent research on team and organizational diversity: SWOT analysis and implications. Journal of Management 2003, 29:801-830.
27. wg(j): An assessment of within-group interrater agreement. Journal of Applied Psychology 1993, 78:306-309.
28. Jehn K.A., Bendersky C. Intragroup conflict in organizations: A contingency perspective on the conflict-outcome relationship. Research in organizational behavior 2003, Vol. 25:187-243. JAI Press, Greenwich, CT.
29. Jehn K.A., Chadwick C., Thatcher S.M.P. To agree or not to agree: The effects of value congruence, individual demographic dissimilarity, and conflict on workgroup outcomes. International Journal of Conflict Management 1997, 8:287-305.
30. Jehn K.A., Mannix E.A. The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance. Academy of Management Journal 2001, 44:238-251.
31. Jehn K.A., Northcraft G.B., Neale M.A. Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly 1999, 44:741-763.
32. Joshi A., Roh H. Context matters: Multilevel considerations in diversity research. Research in personnel and human resource management 2007, Vol. 26:1-48. Elsevier, JAI, Oxford, UK.
33. Joshi A., Roh H. A contextual examination of work team diversity research: A review and future agenda. Research on managing groups and teams 2008, Vol. 11:27-53. Emerald Publishing, UK.
34. Judge T.A., Piccolo R.F., Ilies R. The forgotten ones? The validity of consideration and initiating structure in leadership research. Journal of Applied Psychology 2004, 89:36-51.
35. Kabanoff B., Waldersee R., Cohen M. Espoused values and organizational change themes. Academy of Management Journal 1995, 38:1075-1104.
36. Katz D., Maccoby N., Morse N.C. Productivity, supervision, and morale in an office situation 1950, Survey Research Centre, Ann Arbor, MI.
37. Kearney E., Gebert D. Managing diversity and enhancing team outcomes: The promise of transformational leadership. Journal of Applied Psychology 2009, 94:77-89.
38. Kerr S., Jermier J.M. Substitutes for leadership: Their meaning and measurement. Organizational Behavior and Human Performance 1978, 22:375-403.
39. Kirkman B.L., Shapiro D.L. The impact of cultural value diversity on multicultural team performance. Advances in international management 2005, Vol. 18:33-67. Elsevier, London.
40. Kozlowski S.W.J., Klein K.J. A multilevel approach to theory and research in organizations: Contextual, temporal, and emergent processes. Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions 2000, 3-90. Jossey-Bass, San Francisco, CA. K.J. Klein, S.W.J. Kozlowski (Eds.).
41. Lau D.C., Murnighan J.K. Demographic diversity and faultlines: The compositional dynamics of organizational groups. Academy of Management Review 1998, 23:325-340.
42. Mannix E., Neale M.A. What differences make a difference? The promise and reality of diverse teams in organizations. Psychological Science in the Public Interest 2005, 6:31-55.
43. McGrath J.E., Berdahl J.L., Arrow H. Traits, expectations, culture, and clout: The dynamics of diversity in work groups. Diversity in work teams: Researcher paradigms for a changing workplace 1995, 17-45. American Psychological Association, Washington, DC. S.E. Jackson, M.N. Ruderman (Eds.).
44. Meglino B.M., Ravlin E.C. Individual values in organizations: Concepts, controversies, and research. Journal of Management 1998, 24:351-389.
45. Meyer R.D., Dalal R.S., Hermida R. A review and synthesis of situational strength in the organizational sciences. Journal of Management 2010, 36:121-140.
46. Mischel W. Toward a cognitive social learning conceptualization of personality. Psychological Review 1973, 80:252-283.
47. Mischel W. Toward an integrative science of the person. Annual Review of Psychology 2004, 55:1-22.
48. Mohammed S., Angell L.C. Surface- and deep-level diversity in workgroups: Examining the moderating effects of team orientation and team process on relationship conflict. Journal of Organizational Behavior 2004, 25:1015-1039.
49. Muller D., Judd C.M., Yzerbyt V.Y. When moderation is mediated and mediation is moderated. Journal of Personality and Social Psychology 2005, 89:852-863.
50. Nishii L.H., Mayer D.M. Do inclusive leaders help reduce turnover in diverse groups? The moderating role of leader-member exchange in the diversity to turnover relationship. Journal of Applied Psychology 2009, 94:1412-1426.
51. Ostroff C. Comparing correlations based on individual-level and aggregated data. Journal of Applied Psychology 1993, 78:569-582.
52. Podsakoff P.M., MacKenzie S.B., Lee J.Y., Podsakoff N.P. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology 2003, 88:879-903.
53. Preacher K.J., Rucker D.D., Hayes A.F. Addressing moderation mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research 2007, 42:185-227.
54. Rokeach M. The nature of human values 1973, Free Press, New York, NY.
55. Ryan J.J. Work values and organizational citizenship behaviors: Values that work for employees and organizations. Journal of Business and Psychology 2002, 17:123-132.
56. Schneider B. The people make the place. Personnel Psychology 1987, 40:437-453.
57. Simons T., Peterson R. Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust. Journal of Applied Psychology 2000, 85:102-111.
58. Somech A. The effects of leadership style and team process on performance and innovation in functionally heterogeneous teams. Journal of Management 2006, 32:132-157.
59. Stogdill R.M. Manual for the leader-behavior description questionnaire-form XII 1963, The Ohio State University, Bureau of Business Research, Columbus, OH.
60. Super D.E. The career development inventory. British Journal of Guidance and Counseling 1973, 1:37-50.
61. Tajfel H., Turner J. The social identity theory of intergroup behavior. Psychology of intergroup relations 1986, 7-24. Nelson-Hall, Chicago. S. Worchell, W. Austin (Eds.).
62. van Knippenberg D., de Dreu C.K.W., Homan A.C. Work group diversity and group performance. An integrative model and research agenda. Journal of Applied Psychology 2004, 89:1008-1022.
63. van Knippenberg D., Schippers M.C. Work group diversity. Annual Review of Psychology 2007, 58:515-541.
64. Wollack S., Goodale J.G., Witjing J.P., Smith P.G. Development of the survey of work values. Journal of Applied Psychology 1971, 55:331-338.
65. Yukl G.A., Lepsinger R. Flexible leadership: Creating value by balancing multiple challenges and choices 2004, Jossey Bass, San Francisco, CA.
66. Zaccaro S.J., Rittman A.L., Marks M.A. Team leadership. Leadership Quarterly 2001, 12:451-483.