-
1
-
-
0036015953
-
Assessing a firm's web presence: a heuristic evaluation procedure for the measurement of usability
-
Agarwal, R. and Venkatesh, V. (2002), “Assessing a firm's web presence: a heuristic evaluation procedure for the measurement of usability”, Information Systems Research, Vol. 13 No. 2, pp. 168-186.
-
(2002)
Information Systems Research
, vol.13
, Issue.2
, pp. 168-186
-
-
Agarwal, R.1
Venkatesh, V.2
-
2
-
-
84880739970
-
Step-by-step usability guide
-
Anonymous ”, available at: www.usability.gov (accessed 3 October 2006).
-
Anonymous (2006), “Step-by-step usability guide”, available at: www.usability.gov (accessed 3 October 2006).
-
(2006)
-
-
-
3
-
-
0035104341
-
A global perspective on web site usability
-
Becker, S and Mottay, F. (2001), “A global perspective on web site usability”, IEEE Software, Vol. 19 No. 1, pp. 54-62.
-
(2001)
IEEE Software
, vol.19
, Issue.1
, pp. 54-62
-
-
Becker, S.1
Mottay, F.2
-
4
-
-
44949155943
-
Online retail sales grew in 2005
-
available at: www.clickz.com/stats/sectors/retailing/article.php/3575456 (accessed 3 October 2006).
-
Burns, E. (2006), “Online retail sales grew in 2005”, available at: www.clickz.com/stats/sectors/retailing/article.php/3575456 (accessed 3 October 2006).
-
(2006)
-
-
Burns, E.1
-
5
-
-
0038804665
-
The methodology of social judgment theory
-
Cooksey, R.W. (1996), “The methodology of social judgment theory”, Thinking & Reasoning, Vol. 2 No. 2&3, pp. 141-174.
-
(1996)
Thinking & Reasoning
, vol.2
, Issue.2-3
, pp. 141-174
-
-
Cooksey, R.W.1
-
6
-
-
0001540179
-
Position choice: comparing the importance of organizational and job factors
-
Feldman, D.C. and Arnold, H.J. (1978), “Position choice: comparing the importance of organizational and job factors”, Journal of Applied Psychology, Vol. 63 No. 6, pp. 706-710.
-
(1978)
Journal of Applied Psychology
, vol.63
, Issue.6
, pp. 706-710
-
-
Feldman, D.C.1
Arnold, H.J.2
-
7
-
-
0000358985
-
Interviewer decision processes and effectiveness: an experimental policy capturing investigation
-
Graves, L.M. and Karren, R.J. (1992), “Interviewer decision processes and effectiveness: an experimental policy capturing investigation”, Personnel Psychology, Vol. 75 No. 2, pp. 313-341.
-
(1992)
Personnel Psychology
, vol.75
, Issue.2
, pp. 313-341
-
-
Graves, L.M.1
Karren, R.J.2
-
9
-
-
84992929660
-
The examination of two web site usability instruments for use in B2C e-commerce organizations
-
submitted for publication.
-
Green, D. and Pearson, J.M. (2007), “The examination of two web site usability instruments for use in B2C e-commerce organizations”, Information and Management, submitted for publication.
-
(2007)
Information and Management
-
-
Green, D.1
Pearson, J.M.2
-
10
-
-
29144506749
-
A retrospective look at website usability
-
Hackett, S., Parmanto, B. and Zeng, X. (2005), “A retrospective look at website usability”, Behavior & Information Technology, Vol. 24 No. 6, pp. 407-417.
-
(2005)
Behavior & Information Technology
, vol.24
, Issue.6
, pp. 407-417
-
-
Hackett, S.1
Parmanto, B.2
Zeng, X.3
-
11
-
-
0001883742
-
The Influence of individual differences on skill in end-user computing
-
Harrison, A. and Rainer, R. Jr (1992), “The Influence of individual differences on skill in end-user computing”, Journal of Management Information Systems, Vol. 9 No. 1, pp. 93-112.
-
(1992)
Journal of Management Information Systems
, vol.9
, Issue.1
, pp. 93-112
-
-
Harrison, A.1
Rainer, R.2
-
12
-
-
0037235552
-
An empirical study of corporate web site usability
-
Huang, A. (2003), “An empirical study of corporate web site usability”, Human Systems Management, Vol. 22 No. 1, pp. 23-36.
-
(2003)
Human Systems Management
, vol.22
, Issue.1
, pp. 23-36
-
-
Huang, A.1
-
13
-
-
0034227285
-
Effective design of electronic commerce environments: a proposed theory of congruence and an illustration
-
Jhang, J., Jain, H. and Ramamurthy, K. (2000), “Effective design of electronic commerce environments: a proposed theory of congruence and an illustration”, IEEE Transactions on Systems, Man, and Cybernetics, Vol. 30 No. 4, pp. 456-471.
-
(2000)
IEEE Transactions on Systems, Man, and Cybernetics
, vol.30
, Issue.4
, pp. 456-471
-
-
Jhang, J.1
Jain, H.2
Ramamurthy, K.3
-
14
-
-
23844473732
-
Gender, internet identification, and internet anxiety: correlates of internet use
-
Joiner, R., Gavin, J., Duffield, J., Brosman, M., Crook, C., Durndell, A., Maras, P., Miller, J., Scott, A.J. and Lovatt, P. (2005), “Gender, internet identification, and internet anxiety: correlates of internet use”, CyberPsychology & Behavior, Vol. 8 No. 4, pp. 371-8.
-
(2005)
CyberPsychology & Behavior
, vol.8
, Issue.4
, pp. 371-378
-
-
Joiner, R.1
Gavin, J.2
Duffield, J.3
Brosman, M.4
Crook, C.5
Durndell, A.6
Maras, P.7
Miller, J.8
Scott, A.J.9
Lovatt, P.10
-
15
-
-
1342323626
-
The evolution of user-centered focus in the human–computer interaction field
-
Karat, J. (2003), “The evolution of user-centered focus in the human–computer interaction field”, IBM Systems Journal, Vol. 42 No. 4, pp. 532-541.
-
(2003)
IBM Systems Journal
, vol.42
, Issue.4
, pp. 532-541
-
-
Karat, J.1
-
16
-
-
27244446521
-
The changing demographics: the diminishing role of age and gender in computer usage
-
Knight, M. and Pearson, J.M. (2005), “The changing demographics: the diminishing role of age and gender in computer usage”, Journal of Organizational & End User Computing, Vol. 17 No. 4, pp. 49-65.
-
(2005)
Journal of Organizational & End User Computing
, vol.17
, Issue.4
, pp. 49-65
-
-
Knight, M.1
Pearson, J.M.2
-
17
-
-
4043085551
-
Discriminant analysis of technology adoption behavior: a case of internet technologies in small businesses
-
Lee, J. (2004), “Discriminant analysis of technology adoption behavior: a case of internet technologies in small businesses”, Journal of Computer Information Systems, Vol. 44 No. 4, pp. 57-66.
-
(2004)
Journal of Computer Information Systems
, vol.44
, Issue.4
, pp. 57-66
-
-
Lee, J.1
-
18
-
-
34249092657
-
Personalization content recommendation and user satisfaction: theoretical synthesis and empirical findings
-
Liang, T.P., Lai, H.J. and Ku, Y.C. (2006-2007), “Personalization content recommendation and user satisfaction: theoretical synthesis and empirical findings”, Journal of Management Information Systems, Vol. 23 No. 3, pp. 45-70.
-
(2006)
Journal of Management Information Systems
, vol.23
, Issue.3
, pp. 45-70
-
-
Liang, T.P.1
Lai, H.J.2
Ku, Y.C.3
-
19
-
-
0036737350
-
The measurement of web-customer satisfaction: an expectation and disconfirmation approach
-
McKinney, V., Yoon, K. and Zahedi, F. (2002), “The measurement of web-customer satisfaction: an expectation and disconfirmation approach”, Information Systems Research, Vol. 13 No. 3, pp. 296-315.
-
(2002)
Information Systems Research
, vol.13
, Issue.3
, pp. 296-315
-
-
McKinney, V.1
Yoon, K.2
Zahedi, F.3
-
20
-
-
0036737236
-
Developing and validating trust measures for e-commerce: an integrative typology
-
McKnight, D., Choudhury, V. and Kacmar, C. (2002), “Developing and validating trust measures for e-commerce: an integrative typology”, Information Systems Research, Vol. 13 No. 3, pp. 296-315.
-
(2002)
Information Systems Research
, vol.13
, Issue.3
, pp. 296-315
-
-
McKnight, D.1
Choudhury, V.2
Kacmar, C.3
-
21
-
-
0001697877
-
Situational ethics: an empirical study of differentiates of student attitudes
-
McNichols, C. and Zimmerer, T. (1985), “Situational ethics: an empirical study of differentiates of student attitudes”, Journal of Business Ethics, Vol. 4 No. 3, pp. 175-180.
-
(1985)
Journal of Business Ethics
, vol.4
, Issue.3
, pp. 175-180
-
-
McNichols, C.1
Zimmerer, T.2
-
22
-
-
0034346262
-
Age differences in technology adoption decisions: implications for a changing work force
-
Morris, M.G. and Venkatesh, V. (2000), “Age differences in technology adoption decisions: implications for a changing work force”, Personnel Psychology, Vol. 53 No. 2, pp. 375-403.
-
(2000)
Personnel Psychology
, vol.53
, Issue.2
, pp. 375-403
-
-
Morris, M.G.1
Venkatesh, V.2
-
23
-
-
58049125439
-
Reexamining technology acceptance in online task behaviours
-
Muthitacharoen, A., Palvia, P.C., Brooks, L.D., Krishnan, B.C. and Otondo, R.F. (2006), “Reexamining technology acceptance in online task behaviours”, Electronic Markets, Vol. 16 No. 1, pp. 4-15.
-
(2006)
Electronic Markets
, vol.16
, Issue.1
, pp. 4-15
-
-
Muthitacharoen, A.1
Palvia, P.C.2
Brooks, L.D.3
Krishnan, B.C.4
Otondo, R.F.5
-
24
-
-
0035507086
-
Web user interface design: forgotten lessons
-
Nerurkar, U. (2001), “Web user interface design: forgotten lessons”, IEEE Software, Vol. 18 No. 6, pp. 69-71.
-
(2001)
IEEE Software
, vol.18
, Issue.6
, pp. 69-71
-
-
Nerurkar, U.1
-
25
-
-
0003847952
-
-
New Riders Publishing Indianapolis, IN
-
Nielsen, J. (2000), Designing Web Usability, New Riders Publishing, Indianapolis, IN.
-
(2000)
Designing Web Usability
-
-
Nielsen, J.1
-
26
-
-
31044440344
-
Usability 101: introduction to usability
-
available at: www.useit.com/alertbox/20030825.html (accessed 1 November 2006).
-
Nielsen, J. (2003a), “Usability 101: introduction to usability”, Useit.com, available at: www.useit.com/alertbox/20030825.html (accessed 1 November 2006).
-
(2003)
Useit.com
-
-
Nielsen, J.1
-
27
-
-
84992928236
-
Return on investment for usability
-
available at: http://useit.com/alertbox/20030107.html (accessed 25 April 2007).
-
Nielsen, J. (2003b), “Return on investment for usability”, Useit.com, available at: http://useit.com/alertbox/20030107.html (accessed 25 April 2007).
-
(2003)
Useit.com
-
-
Nielsen, J.1
-
28
-
-
0242593282
-
Psychological aspects of the human use of computing
-
Olson, G.M. and Olson, J.S. (2003), “Psychological aspects of the human use of computing”, Annual Review of Psychology, Vol. 54 No. 1, pp. 491-517.
-
(2003)
Annual Review of Psychology
, vol.54
, Issue.1
, pp. 491-517
-
-
Olson, G.M.1
Olson, J.S.2
-
29
-
-
0036015965
-
Web site usability, design, and performance metrics
-
Palmer, J. (2002), “Web site usability, design, and performance metrics”, Information Systems Research, Vol. 13 No. 2, pp. 151-216.
-
(2002)
Information Systems Research
, vol.13
, Issue.2
, pp. 151-216
-
-
Palmer, J.1
-
30
-
-
27844553929
-
Metric for web accessibility evaluations
-
Parmanto, B. and Zeng, Q. (2005), “Metric for web accessibility evaluations”, Journal of Society for Information Science and Technology, Vol. 56 No. 13, pp. 1394-404.
-
(2005)
Journal of Society for Information Science and Technology
, vol.56
, Issue.13
, pp. 1394-1404
-
-
Parmanto, B.1
Zeng, Q.2
-
31
-
-
0031237151
-
Measuring the importance of ethical behavior criteria
-
Pearson, J., Crosby, L. and Shim, J.P. (1997), “Measuring the importance of ethical behavior criteria”, Communications of the ACM, Vol. 40 No. 9, pp. 94-100.
-
(1997)
Communications of the ACM
, vol.40
, Issue.9
, pp. 94-100
-
-
Pearson, J.1
Crosby, L.2
Shim, J.P.3
-
34
-
-
20444446430
-
Attitudes towards product website design: a study of the effects of gender
-
Simon, S.J. and Peppas, S. (2005), Attitudes towards product website design: a study of the effects of gender”, Journal of Marketing Communications, Vol. 11 No. 2, pp. 129-144.
-
(2005)
Journal of Marketing Communications
, vol.11
, Issue.2
, pp. 129-144
-
-
Simon, S.J.1
Peppas, S.2
-
35
-
-
0348063874
-
The state of federal websites
-
Pricewaterhouse-Coopers Endowment for the Business of Government, E-Government Series, available at: www.businessofgovernment.org/pdfs/StowersReport0802.pdf (accessed 25 April 2007).
-
Stowers, G.N.L. (2002), “The state of federal websites”, Pricewaterhouse-Coopers Endowment for the Business of Government, E-Government Series, available at: www.businessofgovernment.org/pdfs/StowersReport0802.pdf (accessed 25 April 2007).
-
(2002)
-
-
Stowers, G.N.L.1
-
36
-
-
25144453361
-
Analyzing the influence of web site design parameters on web site usability
-
Tarafdar, M. and Zhang, J. (2005), “Analyzing the influence of web site design parameters on web site usability”, Information Resources Management Journal, Vol. 18 No. 4, pp. 62-80.
-
(2005)
Information Resources Management Journal
, vol.18
, Issue.4
, pp. 62-80
-
-
Tarafdar, M.1
Zhang, J.2
-
37
-
-
0036015964
-
Measuring factors that influence the success of internet commerce
-
Torkzadeh, G. and Dhillon, G. (2002), “Measuring factors that influence the success of internet commerce”, Information Systems Research, Vol. 13 No. 2, pp. 187-204.
-
(2002)
Information Systems Research
, vol.13
, Issue.2
, pp. 187-204
-
-
Torkzadeh, G.1
Dhillon, G.2
-
38
-
-
0039923253
-
Determinants of e-commerce web site
-
Turban, E. and Gehrke, D. (2000), “Determinants of e-commerce web site”, Human Systems Management, Vol. 19 No. 2, pp. 111-120.
-
(2000)
Human Systems Management
, vol.19
, Issue.2
, pp. 111-120
-
-
Turban, E.1
Gehrke, D.2
-
39
-
-
1542382496
-
User acceptance of information technology: toward a unified view
-
Venkatesh, V., Morris, M.G., Davis, G.B. and Davis, F.D. (2003), “User acceptance of information technology: toward a unified view”, MIS Quarterly, Vol. 27 No. 3, pp. 425-478.
-
(2003)
MIS Quarterly
, vol.27
, Issue.3
, pp. 425-478
-
-
Venkatesh, V.1
Morris, M.G.2
Davis, G.B.3
Davis, F.D.4
-
40
-
-
14844330715
-
Gender and the internet: causes of variation in access, level, and scope of use
-
Wasserman, I.M. and Richmond-Abbott, M. (2005), Gender and the internet: causes of variation in access, level, and scope of use”, Social Science Quarterly, Vol. 86 No. 1, pp. 252-270.
-
(2005)
Social Science Quarterly
, vol.86
, Issue.1
, pp. 252-270
-
-
Wasserman, I.M.1
Richmond-Abbott, M.2
-
41
-
-
21844511816
-
Rational and social theories as complementary explanations of communication media choices: two policy capturing studies
-
Webster, J. and Trevino, L.K. (1995), “Rational and social theories as complementary explanations of communication media choices: two policy capturing studies”, Academy of Management Journal, Vol. 38 No. 6, pp. 1544-73.
-
(1995)
Academy of Management Journal
, vol.38
, Issue.6
, pp. 1544-1573
-
-
Webster, J.1
Trevino, L.K.2
-
42
-
-
0002924894
-
An information processing model and approach to the study of motivation
-
Zedeck, S. (1977), “An information processing model and approach to the study of motivation”, Organizational Behavior & Human Performance, Vol. 18 No. 1, pp. 47-77.
-
(1977)
Organizational Behavior & Human Performance
, vol.18
, Issue.1
, pp. 47-77
-
-
Zedeck, S.1
-
43
-
-
84946000648
-
Web usability: the basics
-
Anonymous ”, available at: http://webcredible.co.uk/user-friendly-resources/web-usability/basics.html (accessed 3 October 2006).
-
Anonymous (2004), “Web usability: the basics”, available at: http://webcredible.co.uk/user-friendly-resources/web-usability/basics.html (accessed 3 October 2006).
-
(2004)
-
-
|