On the quality assessment of advanced e-learning services

Interactive Technology and Smart Education

Volumn 3, Issue 3, 2006, Pages 237-250

  Stefani, Antonia ^a   Vassiliadis, Bill ^a   Xenos, Michalis ^a  

^a HELLENIC OPEN UNIVERSITY   (Greece)

Author keywords

Architecture; e learning; ISO; Quality assessment

Indexed keywords

EID: 84993025085     PISSN: 17415659     EISSN: 17588510     Source Type: Journal    
DOI: 10.1108/17415650680001449     Document Type: Article

References (35)

1. Anderson, T. and Whitelock, D. (Eds) (2004) “The Educational Semantic Web: Visioning and Practicing the Future of Education”. Journal of Interactive Media in Education, Special Issue on the Educational Semantics Available online at: http://wwwjime. open.ac.uk/2004/1 [Accessed October 2005].
2. Androutsellis-Theotokis, S. and Spinellis, D. (2004) “A Survey of Peer-to-Peer Content Distribution Technologies”. ACM Computing Surveys 36(4), pp. 335-371. Bender, T. (2003) Discussion-Based Online Teaching to Enhance Student Learning: Theory, Practice and Assessment. Stylus Publishing (VA).
3. Bhatti S. N. (2005) “Why Quality? ISO 9126 Software Quality Metrics (Functionality) Support by UML Suite”. ACM SIGSOFT Software Engineering Notes, 30(2), pp 1-5.
4. Britain, S. and Liber, O. (2004) A Framework for the Pedagogical Evaluation of eLearning Environments. Available online at: http://www.jisc.ac.uk/uploaded_documents/VLEFullReport08.doc [Accessed April 2006].
5. Chalk, P.D. (2002) “Evaluating the use of a virtual learning environment for teaching aspects of HCI”. ACM SIGCSE Bulletin, Proceedings of the 7th Annual Conference on Innovation and Technology in Computer Science Education (ITiCSE ‘02) 34(3), pp. 125-129.
6. Chua B.B. and Dyson L.E. (2004) “Applying the ISO 9126 Model to the Evaluation of an e-Learning system”. IN R.Atkinson, C.McBeath, D.Jonas-Dwyer, R. Phillips (eds.), Beyond the Comfort Zone: Proceedings of the 21st ASCILITE Conference, pp. 184-190.
7. Demb, A., Erickson, D. and Hawkins-Wilding, S. (2004) “The laptop alternative: student reactions and strategic implications”. Computers & Education 43(4), pp. 383-401.
8. De Villiers, R. (2004) “Usability evaluation of an e-learning tutorial: criteria, questions and case study”. IN Proceedings of the 2004 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries (SAICSIT ‘04), pp. 284-291.
9. Draper, S., Brown, M., Edgerton, E., Henderson, F.P., McAteer, E., Smith, E.D. and Watt, H.D. (1994) Observing and Measuring the Performance of Educational Technology: A Report by the University of Glasgow's Institutional Project in the Teaching and Learning Technology Programme (TILT). University of Glasgow. ISBN: 0852615213.
10. Farmer, R.A. and Hughes, B. (2005) “CASE: a framework for evaluating learner-computer interaction in Computer-Assisted Language learning”. IN Proceedings of the 6th ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction: making CHI natural CHINZ ‘05, pp. 67-74.
11. Fenton, N. and Pfleeger S. (1997) Software Metrics A Rigorous & Practical Approach. Thomson Computer Press.
12. Gross, P. and Powers, K. (2005) “Evaluating assessments of novice programming environments”. IN Proceedings of the 2005 international workshop on Computing Education Research (ICER ‘05), pp. 99-110.
13. Halttunen, K. and Jäärvelin, K. (2005) “Assessing learning outcomes in two information retrieval learning environments”. Information Processing and Management 41(4), pp. 949-972.
14. Hung, D. and Nichani, M. (2001) “Constructivism and e- Learning: Balancing between the Individual and Social Levels of Cognition”. Educational Technology 4(12), pp 40-44.
15. IHEP (2000) “Quality on the Line: Benchmarks for Success in Internet-Based Distance Education”. The Institute for Higher Education Policy (IHEP). Available online at: www.ihep.com/Pubs/PDF/Quality.pdf [Accessed April 2006].
16. ISO (1999) Information technology - Evaluation of Software - Quality characteristics and guides for their use. International Standard, ISO/IEC 9126.
17. Jackson, S. (2004) “Ahead of the curve: Future shifts in higher education”. Educause Review 39(1), pp. 10-18.
18. Jefferies A., Thornton, M., Alltree, J. and Jones, I. (2004) Introducing Web-based Learning: An Investigation into its Impact on University Lecturers and their Pedagogy. Journal of Information Technology Impact 4(2), pp. 91-98.
19. Louca S., Constantinides, C. and A. Ioannou (2004) “Quality Assurance and Control Model for ELearning”, Computers and Advanced Technology in Education pp. 468-472.
20. Nielsen, J. (2000) Designing Web Usability: The Practice of Simplicity, New Riders Publishing. Indianapolis. Indiana.
21. Oliver, M. and Conole, G. (1998). “Evaluating Communication and Information Technologies: a toolkit for practitioners”. Active Learning, 8, pp. 3-8.
22. Pentland, A. (2004) “Learning Communities - Understanding Information Flow in Human Networks”. BT Technology Journal 22(4), pp. 62-70.
23. Pittinsky, M.S. (2002) The Wired Tower: Perspectives on the Impact of the Internet on Higher Education. Financial Times/Prentice Hall.
24. Prasolova-Førland, E. and Divitini, M. (2003) Collaborative virtual environments for supporting learning communities: an experience of use. IN Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, pp. 58-67.
25. Preece, J. (2000) Online Communities: Designing Usability and Supporting Socialbilty. John Wiley & Sons, Inc., New York, NY.
26. Quentin-Baxter, M. (1999) Quantitative evidence for differences between learners making use of passive hypermedia learning environments. ACM Computing Surveys (CSUR) 31(4), article no 26.
27. Saunders, G. and F. Klemming (2003) Integrating Technology into a traditional learning environment. Active Learning in Higher Education 4(1), pp. 74-86.
28. Singh, P.M. and Huhns, M.N. (2005) Service Oriented Computing, Semantics, Processes, Agents. Wiley Press.
29. Van der Veen, J., de Boer, W. and van de Ven, M. (2000) W3LS: Evaluation framework for World Wide Web learning, Educational Technology & Society 3(4) Available online at: http://ifets.ieee.org/periodical/vol_4_2000/veen.html [Accessed October 2005].
30. Van Weert, T.J. and Pilot, A. (2003) “Task-Based Team Learning with ICT, Design and Development of New Learning”. Education and Information Technologies 8(2), pp. 195-214.
31. Wade, V.P. and Power, C. (1998) “Evaluating the design and delivery of WWW based educational environments and courseware”. IN ACM SIGCSE Bulletin, Proceedings of the 6th annual conference on the teaching of computing and the 3rd annual conference on Integrating technology into computer science education: Changing the delivery of computer science education ITiCSE ‘98 30(3), pp. 243-248.
32. Warschauer, M. (2003) Technology and Social Inclusion: Rethinking the Digital Divide. The MIT Press.
33. Xenos, M., Pierrakeas, C. and Pintelas, P. (2002) A Survey on Student Dropout Rates and Dropout Causes Concerning the Students in the Course of Informatics of the Hellenic Open University. Computers & Education 39(4), pp. 361-377.
34. Xenos, M., Avouris, N., Komis, V., Stavrinoudis, D. and Margaritis, M. (2004) Synchronous collaboration in distance education: a case study in a Computer Science Course. IN Proceedings of the 4th IEEE International Conference on Advance Learning Technologies. Joensuu, Finland, pp. 500-504.
35. Zwass, V. (1999) “Structure and macro-level impacts of electronic commerce: from technological infrastructure to electronic marketplaces”. IN Emerging Information Technologies. Thousand Oaks. CA: Sage Publications.