Work-related identities, virtual work acceptance and the development of glocalized work practices in globally distributed teams

Industry and Innovation

Volumn 17, Issue 4, 2010, Pages 415-443

  Mattarelli, Elisa ^a   Tagliaventi, Maria Rita ^b  

^a UNIVERSITY OF MODENA AND REGGIO EMILIA   (Italy)

^b UNIVERSITY OF BOLOGNA   (Italy)

Author keywords

Globally distributed teams; Offshoring; Organizational identity; Professional identity; Work practice

Indexed keywords

CORPORATE STRATEGY; KNOWLEDGE BASED SYSTEM; MODEL TEST; ORGANIZATIONAL FRAMEWORK; PERCEPTION; RESEARCH AND DEVELOPMENT; TELECOMMUTING; WORKING CONDITIONS; WORKPLACE;

EID: 77955886061     PISSN: 13662716     EISSN: 14698390     Source Type: Journal    
DOI: 10.1080/13662716.2010.496247     Document Type: Article

References (69)

1. Albert, S. and Whetten, D. (1985) Organizational identity, Research in Organizational Behavior, 7, pp. 263-295.
2. Ashforth, B. E. and Johnson, S. A. (2001) Which hat to wear? The relative salience of multiple identities in organizational contexts, in: M. A. Hogg & D. J. Terry (Eds), Social Identity Processes in Organizational Contexts, pp. 31-48 (Ann Arbor, MI: Taylor & Francis).
3. Ashforth, B. E. and Mael, F. (1989) Social identity theory and the organization, Academy of Management Review, 14, pp. 20-39.
4. A. T. Kearney (2005) Global Services Location Index. Available online at: http\\www.atkearney.com/shared_res (accessed 1 May 2006).
5. A. T. Kearney (2006) Global Services Location Index. Available online at: http\\www.atkearney.com/shared_res (accessed 1 April 2007).
6. Barley, S. R. and Kunda, G. (1996) Bringing work back in, Organization Science, 12(1), pp. 76-95.
7. Bertolotti, F., Mattarelli, E. and Tagliaventi, M. R. (2006) The influence of organizational identification and identity-congruent behaviors on knowledge sharing, Paper presented at the 2006 Academy of Management Annual Meeting, Atlanta, 11-16 August.
8. Brandon, D. P. and Pratt, M. G. (1999) Managing the formation of virtual team categories and prototypes by managing information: a SIT/SCT perspective, Academy of Management Best Papers Proceedings. Available online at: http://www.aomonline.org (accessed 10 December 2008).
9. Carmel, C. (2006) Building your information systems from the other side of the world: how Infosys manages time zone differences, MIS Quarterly Executive, 5(1), pp. 43-53.
10. Connaughton, S. L. and Shuffler, M. (2007) Multinational and multicultural distributed teams: a review and future agenda, Small Group Research, 38, pp. 387-412.
11. Cramton, C. D. and Hinds, P. J. (2005) Subgroup dynamics in internationally distributed teams: ethnocentrism or cross-national learning?, Research in Organizational Behavior, 26, pp. 233-265.
12. Das, D., Dharwarkar, R. and Brandes, P. (2008) The importance of being Indian: identity centrality and work outcomes in an off-shored call center in India, Human Relations, 61, pp. 1499-1530.
13. D'Mello, M. (2005) "Thinking local, acting global": issues of identity and related tensions in global software organizations in India, The Electronic Journal on Information Systems in Developing Countries, 22(2), pp. 1-20.
14. Earley, P. C. and Mosakowski, E. (2000) Creating hybrid team cultures: an empirical test of transnational team functioning, The Academy of Management Journal, 43(1), pp. 26-49.
15. Eisenhardt, K. M. (1989) Building theories from case study research, Academy of Management Review, 14(4), pp. 532-550.
16. Foreman, P. and Whetten, D. A. (2002) Members' identification with multiple-identity organizations, Organization Science, 13(6), pp. 618-635.
17. Friedman, T. L. (2005) The World is Flat. A Brief History of the Twenty-First Century (New York: Farrar, Straus and Giroux).
18. Gibbs, J. (2009) Dialectics in a global software team: negotiating tensions across time, space, and culture, Human Relations, 62(6), pp. 905-935.
19. Glaser, B. G. and Strauss, A. L. (1967) The Discovery of Grounded Theory: Strategies for Qualitative Research (New York: Aldine).
20. Gurung, A. and Prater, E. (2006) A research framework for the impact of cultural differences on IT outsourcing, Journal of Global Information Technology Management, 9(1), pp. 24-43.
21. Halford, S. (2005) Hybrid workspace: re-spatialisations of work, organisation and management, New Technology, Work, and Employment, 20(1), pp. 19-41.
22. Hinds, P. and Bailey, D. (2003) Out of sight, out of sync: understanding conflict in distributed teams, Organization Science, 14(6), pp. 615-634.
23. Hinds, P. and Mortensen, M. (2005) Understanding conflict in geographically distributed teams: the moderating effects of shared identity, shared context, and spontaneous communication, Organization Science, 16(3), pp. 290-309.
24. Hinds, P. J. and Kiesler, S. (2002) Distributed Work (Cambridge, MA: MIT Press).
25. Hogg, M. A. and Abrams, D. (1988) Social Identifications: A Social Psychology of Intergroup Relations and Group Processes (London: Routledge).
26. Hogg, M. A. and Terry, D. J. (2000) Social identity and self-categorization processes in organizational contexts, Academy of Management Review, 25, pp. 121-140.
27. Huberman, A. M. and Miles, M. B. (1998) Data management and analysis methods, in: N. K. Denzin & Y. S. Lincoln (Eds), Collecting and Interpreting Qualitative Materials, pp. 179-210 (Thousand Oaks, CA: Sage).
28. Inkson, K., Heising, A. and Rousseau, D. M. (2001) The interim manager: prototype of the 21st-century worker?, Human Relations, 54(3), pp. 259-284.
29. Isabella, L. (1990) Evolving interpretations as a change unfolds: how managers construe key organizational events, Academy of Management Journal, 33(1), pp. 7-41.
30. Johnson, M. D., Morgeson, F. P., Ilgen, D. R., Meyer, C. J. and Lloyd, J. W. (2006) Multiple professional identities: examining differences in identification across work related targets, Journal of Applied Psychology, 91, pp. 498-506.
31. Kreiner, G. E., Hollensbe, E. C. and Sheep, M. L. (2006) Where is the "me" among the "we"? Identity work and the search for optimal balance, Academy of Management Journal, 49(5), pp. 1031-1057.
32. Kwantes, C. T. and Boglarsky, C. A. (2004) Do occupational groups vary in expressed organizational culture preferences, International Journal of Cross Cultural Management, 4(3), pp. 335-354.
33. Li, J., Xin, K. and Pillutla, M. (2002) Multi-cultural leadership teams and organizational identification in international joint ventures, International Journal of Human Resource Management, 13(2), pp. 320-337.
34. Lipnack, J. and Stamps, J. (1997) Virtual Teams-Reaching across Space, Time, and Organizations with Technology (New York: John Wiley).
35. Mattarelli, E. and Gupta, A. (2009) Offshore-onsite subgroup dynamics in globally distributed teams, Journal of Information Technology and People, 22(3), pp. 242-269.
36. Metiu, A. (2006) Owning the code: status closure in distributed groups, Organization Science, 17(4), pp. 418-436.
37. Meyer, J. P., Becker, T. E. and Van Dick, R. (2006) Social identities and commitments at work: toward an integrative model, Journal of Organizational Behavior, 27, pp. 665-683.
38. Meyrowitz, J. (2005) The rise of glocality: new senses of place and identity in the global village, in: K. Nyiri (Ed.), The Global and the Local in Mobile Communication, pp. 21-30 (Vienna: Passagen).
39. Michinov, N., Michinov, E. and Toczek-Capelle, M. (2004) Social identity, group processes, and performance in synchronous computer-mediated communication, Group Dynamics: Theory, Research, and Practice, 8(1), pp. 27-39.
40. Miles, M. B. and Huberman, A. M. (1994) Qualitative Data Analysis: An Expanded Sourcebook, 2nd edn (Thousand Oaks, CA: Sage).
41. Milton, L. P. and Westphal, J. D. (2005) Identity confirmation networks and cooperation in work groups, Academy of Management Journal, 48(2), pp. 191-212.
42. Nicholson, B. and Sahay, S. (2001) Some political and cultural issues in the globalisation of software development: case experience from Britain and India, Information and Organisation, 11(1), pp. 25-43.
43. O'Leary, M. and Mortensen, M. (2010) Go (con)figure: subgroups, imbalance, and isolates in geographically dispersed teams, Organization Science, 21, pp. 115-131.
44. Orlikowski, W. J. (2002) Knowing in practice: enacting a collective capability in distributed organizing, Organization Science, 13(3), pp. 249-273.
45. Pelled, L., Eisenhardt, K. and Xin, K. (1999) Exploring the black box: an analysis of work group diversity, conflict, and performance, Administrative Science Quarterly, 44(1), pp. 1-28.
46. Perlow, L. A. (1999) The time famine: toward a sociology of work time, Administrative Science Quarterly, 44(1), pp. 57-84.
47. Pittinsky, T. L. and Shih, M. J. (2004) Knowledge nomads, American Behavioral Scientist, 47(6), pp. 791-807.
48. Pratt, M. G., Rockmann, K. W. and Kaufmann, J. B. (2006) Constructing professional identity: the role of work and identity learning cycles in the customization of identity among medical residents, Academy of Management Journal, 49(2), pp. 235-262.
49. Raghuram, S., Garud, R., Wiensenfeld, B. and Gupta, V. (2001) Factors contributing to virtual work adjustment, Journal of Management, 27, pp. 282-405.
50. Remenyi, D., Williams, B., Money, A. and Swartz, E. (1998) Doing Research in Business and Management. An Introduction to Process and Method (Thousand Oaks: CA: Sage).
51. Riketta, M. and Van Dick, R. (2005) Foci of attachment in organizations: a meta-analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment, Journal of Vocational Behaviour, 67(3), pp. 490-510.
52. Rockmann, K. W., Pratt, M. G. and Northcraft, N. G. (2007) Divided loyalties: determinants of identification in interorganizational teams, Small Group Research, 38, pp. 727-750.
53. Rolland, K. H. and Monteiro, E. (2002) Balancing the local and the global in infrastructural information systems, The Information Society, 18, pp. 87-100.
54. Scott, C. R. (1997) Identification with multiple targets in a geographically dispersed organization, Management Communication Quarterly, 10(4), pp. 491-522.
55. Scott, C. R. and Timmermann, C. E. (1999) Communication technology use and multiple workplace identifications among organizational teleworkers with varied degrees of virtuality, IEEE Transactions on Professional Communication, 42(4), pp. 240-260.
56. Shapiro, D. L., Furst, S. A., Spreitzer, M. and Von Glinow, M.A. (2002) Transactional teams in the electronic age: are team identity and high performance at risk?, Journal of Organizational Behavior, 23, pp. 455-467.
57. Shultze, U. and Boland, R. J. J. (2000) Knowledge management technology and the reproduction of knowledge work practices, Journal of Strategic Information Systems, 9, pp. 193-212.
58. Strauss, A. and Corbin, J. (1998) Basics of Qualitative Research. Grounded Theory Procedures and Techniques (Newbury Park, CA: Sage).
59. Tajfel, H. and Turner, J. C. (1985) The social identity theory of intergroup behavior, in: S. Worchel & W. G. Austin (Eds), Psychology of Intergroup Relations, pp. 7-24 (Chicago, IL: Nelson-Hall).
60. Van Maanen, J. (1988) Tales of the Field. On Writing Ethnography (Chicago, IL: University of Chicago Press).
61. Venkatraman, V. V. (2004) Offshoring without guilt, MIT Sloan Management Review, 45(3), pp. 14-16.
62. Wallace, J. E. (1995) Organizational and professional commitment in professional and nonprofessional organizations, Administrative Science Quarterly, 40, pp. 228-255.
63. Walsh, K. and Gordon, J. R. (2007) Creating an individual work identity, Human Resource Management Review, 18, pp. 46-61.
64. Walsham, G. (1998) IT and changing professional identity: micro-studies and macro-theory, Journal of the American Society for Information Science, 49(12), pp. 1081-1089.
65. Wiesenfeld, B. M., Raghuram, S. and Garud, R. (1999) Communication patterns as determinants of organizational identification in a virtual organization, Organization Science, 10(6), pp. 777-790.
66. Wiesenfeld, B. M., Raghuram, S. and Garud, R. (2001) Organizational identification among virtual workers: the role of need for affiliation and perceived work-based social support, Journal of Management, 27, pp. 213-229.
67. Winkler, J. K., Dibbern, J. and Heinzl, A. (2008) The impact of cultural differences in offshore outsourcing-case study results from German-Indian application development projects, Information Systems Frontiers, 10(2), pp. 243-258.
68. Yin, R. K. (2003) Case Study Research: Design and Methods, 3rd edn (Thousand Oaks, CA: Sage).
69. Zabusky, S. E. and Barley, S. R. (1997) "You can't be a stone if you're cement": reevaluating the emic identities of scientists in organizations, Research in Organizational Behaviour, 19, pp. 361-404.