Communication Patterns as Determinants of Organizational Identification in a Virtual Organization

Organization Science

Volumn 10, Issue 6, 1999, Pages 777-790

  Wiesenfeld, Batia M ^a   Raghuram, Sumita ^b   Garud, Raghu ^a  

^a NEW YORK UNIVERSITY   (United States)

^b FORDHAM UNIVERSITY   (United States)

Author keywords

Communication media; Organizational identification; Virtual work

Indexed keywords

EID: 0033266882     PISSN: 10477039     EISSN: None     Source Type: Journal    
DOI: 10.1287/orsc.10.6.777     Document Type: Article

References (47)

1. Adams, D. A., P. A. Todd, R. Nelson. 1993. A comparative evaluation of the impact of electronic and voice mail on organizational communication. Inform. Management 24, 9-21.
2. Albert S., D. A. Whetten. 1985. Organizational identity. L. L. Cummings, B. M. Staw, eds. Research in Organizational Behavior, vol. 7. JAI Press, Greenwich, CT. 263-296.
3. Ashforth, B. E., F. Mael. 1989. Social identity theory and the organization. Acad. Management Rev. 14 20-39.
4. Barley, S. 1986. Technology as an occasion for structuring: Evidence from observation of CT scanners and the social order of radiology departments. Admin. Sci. Quart. 31 78-108.
5. Blake, V. L. P., T. T. Suprenant. 1990. Electronic immigrants in the information age: Public policy considerations. The Inform. Soc. 7 233-244.
6. Brewer, M. B. 1981. Ethnocentrism and its role in interpersonal trust. M. B. Brewer, B. E. Collins, eds. Scientific Inquiry and the Social Sciences. Jossey-Bass, New York. 345-360.
7. Cohen, J., P. Cohen. 1975. Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences. Erlbaum, Hillsdale, NJ.
8. Daft, R. L., R. H. Lengel, L. K. Trevino. 1987. Message equivocality, media selection, and manager performance: Implications for information systems. MIS Quart. 11(3) 355-366.
9. _, A. Y. Lewin. 1993. Where are the theories for the new organization forms? An editorial essay. Organ. Sci. 4 i-vi.
10. DeSanctis, G. 1983. A telecommuting primer. Datamation (October) 214-220.
11. _. 1984. Attitudes toward telecommuting: Implications for work-at-home programs. Inform. Management 7 133-139.
12. Dumville, J. C., G. F. Breneman. 1996. When to use videoconferencing? Inform. Strategy: The Executive's J. (Fall) 22-25.
13. Dutton, J. E., J. M. Dukerich. 1991. Keeping an eye on the mirror: The role of image and identity in organizational adaptation. Academy of Management Journal, 34, 517-554.
14. _, _, C. V. Harquail. 1994. Organizational images and member identification. Admin. Sci. Quart. 39 239-263.
15. Duxbury, L. E., C. A. Higgins, R. H. Irving. 1987. Attitudes of managers and employees to telecommuting. INFOR 25 (3) 273-285.
16. Eveland, J. D., T. K. Bikson. 1988. Work group structures and computer support: A field experiment. Trans. Office Inform. Systems 6 (4) 354-379.
17. Fulk, J., B. Boyd. 1991. Emerging theories of communication in organizations. J. Management 17 (2) 407-446.
18. _, C. W. Steinfield, J. Schmitz, J. G. Power. 1987. A social information processing model of media use in organizations. Comm. Res. 14 (October) 529-552.
19. Garud, R., S. Kotha. 1994. Using the brain as a metaphor to model flexible productive units. Acad. Management Rev. 19 (4) 671-698.
20. _, M. Rappa. 1994. A socio-cognitive model of technology evolution. Organ. Sci. 5 (3) 344-362.
21. Goldberg, C. 1997. Face-to-face meetings fill in cyberspace gaps. New York Times (February 25) A12.
22. Heydebrand, W. V. 1989. New organizational forms. Work and Occupations 16 323-357.
23. Huff, C., L. Sproull, S. Kiesler. 1989. Computer communication and organizational commitment: Tracing the relationship in a city government. J. Appl. Soc. Psych. 19 1371-1391.
24. Kiesler, C. A. 1971. The Psychology of Commitment: Experiments Linking Behavior to belief. Academic Press, New York.
25. Kogut, B., R. Zander. 1996. What firms do? Coordination, identity and learning. Organ. Sci. 7 502-518.
26. Kramer, R. M. 1993. Cooperation and organizational identification. J. K. Murnighan, ed. Social Psychology in Organizations: Advances in Theory and Research Prentice-Hall, Englewood Cliffs, NJ.
27. _, M. B. Brewer. 1984. Effects of group identity on resource use in a simulated commons dilemma. J. Personality and Soc. Psych. 46 1044-1057.
28. _, _. 1986. Social group identity and the emergence of cooperation in resource conservation dilemmas. H. Wilke, C. Rutte, D. M. Messick, eds. Experimental Studies of Social Dilemmas. Peter Lang Publishing Company, Frankfurt, Germany. 205-234.
29. Lee, A. S. 1994. Electronic mail as a medium for rich communication: An empirical investigation using hermeneutic interpretation. MIS Quart. 143-157.
30. Lucas, H. C., J. Baroudi. 1994. The role of information technology in organization design. J. Management Inform. Systems 10 9-23.
31. Mael, F., B. E. Ashforth. 1992. Alumni and their alma mater: A partial test of the reformulated model of organizational identification. J. Organ. Behavior 13 103-123.
32. Markus, M. L. 1994. Electronic mail as the medium of managerial choice. Organ. Sci. 5 502-527.
33. McKenney, J. L., M. H. Zack, V. S. Doherty. 1992. Complementary communication media: A comparison of electronic mail and face-to-face communication in a programming team. N. Nohria, R. Eccles, eds. Networks and Organizations. Harvard Business School Press, Boston, MA. 262-287.
34. Morrison, J. M., O. R. Liu Sheng. 1992. Communication technologies and collaboration systems. Inform. Management 23 93-112.
35. O'Reilly, C. A., D. Caldwell. 1981. The commitment and job tenure of new employees: Some evidence of postdecisional justification. Admin. Sci. Quart. 26 597-616.
36. Orlikowski, W. J. 1992. The duality of technology: Rethinking the concept of technology in organizations. Organ. Sci. 3 (3) 398-427.
37. Pedhazur, E. J. 1982. Multiple Regression in Behavioral Research. Holt, Rinehart & Winston, New York.
38. Raghuram, S. 1996. Knowledge creation in the telework context. Internat. J. Tech. Management 11 859-870.
39. Scott, W. R. 1991. Unpacking institutional arguments. W. W. Powell, P. J. DiMaggio, eds. The New Institutionalism in Organizational Analysis. University of Chicago Press, Chicago, IL. 164-182.
40. Selznick, 1957. Leadership in Administration. Row, Preston, Evanston, IL.
41. Sproull, L., S. Kiesler. 1986. Reducing social context cues: Electronic mail in organizational communication. Management Sci. 32 1492-1512.
42. _, _. 1991. Connections: New Ways of Working in the Networked Organization. The MIT Press, Cambridge, MA.
43. Trevino, L. K., R. H. Lengel, R. L. Daft. 1987. Media symbolism, media richness, and media choice in organizations: A symbolic interactionist perspective. Comm. Res. 14(5) 553-574.
44. Turner, J. 1987. Rediscovering the Social Group: A Self-Categorization Theory. Basil Blackwell, Oxford, UK.
45. Van Maanen, J. 1975. Police socialization: A longitudinal examination of job attitudes in an urban police department. Admin. Sci. Quart. 20 207-228.
46. Zack, M. H. 1993. Interactivity and communication mode choice in ongoing management groups. Inform. System Res. 4 (3) 207-239.
47. _. 1994. Electronic messaging and communication effectiveness in an ongoing work group. Inform. Management Systems 26 231-241.