Experiencing flow with instant messaging and its facilitating role on creative behaviors

Computers in Human Behavior

Volumn 26, Issue 5, 2010, Pages 1009-1018

  Zaman, Maliha ^a   Anandarajan, Murugan ^a   Dai, Qizhi ^a  

^a DREXEL UNIVERSITY   (United States)

Author keywords

Affect; CMC; Control; Creativity; Flow; Telepresence

Indexed keywords

CMC; INDIVIDUAL'S PERCEPTION; INSTANT MESSAGING; INTERNET-BASED COMMUNICATION; ONLINE SURVEYS; POSITIVE AFFECTS; TELEPRESENCE; VIRTUAL ENVIRONMENTS;

VIRTUAL REALITY; VISUAL COMMUNICATION;

INFORMATION TECHNOLOGY;

EID: 77955267773     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2010.03.001     Document Type: Article

References (144)

1. R. Agarwal, and E. Karahanna Time flies when you're having fun: Cognitive absorption and beliefs about Information technology usage MIS Quarterly 24 4 2000 665 694
2. D.F. Alwin, and R.M. Hauser The decomposition of effects in path analysis American Sociological Review 40 1 1975 37 47
3. T.M. Amabile A model of creativity and innovation in organizations B.M. Staw, L.L. Cummings, Research in organizational behavior Vol. 10 1988 JAI Press Greenwich, CT 123 167
4. T.M. Amabile Creativity in context 1996 Westview Press Boulder, CO
5. T.M. Amabile How to kill creativity Harvard Business Review 76 5 1998 76 87
6. T.M. Amabile, S.G. Barsade, J.S. Mueller, and B.M. Staw Affect and creativity at work Administrative Science Quarterly 50 2005 367 403
7. Amabile, T. M., & Gryskiewicz, S. S. (1987). Creativity in the R&D laboratory (Vol. 30). Greensboro, NC: Center for Creative Leadership.
8. T.M. Amabile, S.J. Kramer, R. Dixon, L.M. Candell, E. Bonabeau, and A. Bingham Breakthrough ideas for 2010 Harvard Business Review 88 1 2010 41 57
9. M. Anandarajan, and C. Simmers Personal web usage in the workplace: A guide to effective human resources management 2003 Ideal Group Publishing Hershey, PA
10. J.C. Anderson, and D.W. Gerbing Structural Equation Modeling in practice: A review and recommended two-step approach Psychological Bulletin 103 3 1988 411 423
11. G.F. Ashby, V.V. Valentin, and U. Turken The effects of positive affect and arousal on working memory and executive attention S. Moore, M. Oaksford, Emotional cognition: From brain to behaviour 2002 John Benjamins Amsterdam
12. R.P. Bagozzi, and Y. Yi On the evaluation of structural equation models Journal of the Academy of Marketing Science 16 1 1988 74 94
13. A.B. Bakker Flow among music teachers and their students: The crossover of peak experiences Journal of Vocational Behavior 66 2005 26 44
14. S. Barab, and J.A. Plucker Smart people or smart contexts? Cognition, ability, and talent development in an age of situated approaches to knowing and learning Educational Psychologist 37 3 2002 165 182
15. S. Barzilai, and A. Zohar How does information technology shape thinking? Thinking Skills and Creativity 1 2006 130 145
16. D. Brady The way to succeed in the creative economy: Innovate Business Week 2005 76
17. M.W. Browne, R. Cudeck, Alternative ways of assessing model fit 1993 Sage London
18. S.J. Brown, and J. Hagel Letters to the editor Harvard Business Review July 2003 109 112
19. A. Bruce How to motivate every employee: 24 proven tactics to spark productivity in the workplace 2002 McGraw-Hill Professional
20. A.F. Cameron, and J. Webster Unintended consequences of emerging communication technologies: Instant messaging in the workplace Computers in Human Behavior 21 1 2005 85 103
21. B. Carlsson, S. Jacobsson, M. Holmén, and A. Rickne Innovation systems: Analytical and methodological issues Research Policy 31 2 2002 233 245
22. C.J. Case, and D.L. King A longitudinal assessment of instant messaging Issues in Information Systems VI 2 2005 141 147
23. Comscore (2006). Instant Messenger Users in Europe, North America and Latin America, February 2006 (% of Internet users in each region). Available online 10 April 2006.
24. E. Catmull "How Pixar Fosters Collective Creativity. (cover story)" Harvard Business Review 86 9 2008 64 72
25. S. Chapnick, and J. Meloy Renaissance elearning: Creating dramatic and unconventional learning experiences 2005 John Wiley and Sons
26. H. Chen, R.T. Wigand, and M.S. Nilan Optimal experience of web activities Computers in Human Behavior 15 5 1999 585 608
27. H. Chen, R.T. Wigand, and M.S. Nilan Exploring web users' optimal flow experiences Information Technology & People 13 4 2000 263 281
28. K. Chen, D.C. Yen, and A.H. Huang Media selection to meet communications contexts: Comparing e-Mail and instant messaging in an undergraduate population Communications of the Association for Information Systems 14 1 2004 1
29. T.-J. Chou, and C.-C. Ting The role of flow experience in cyber-game addiction CyberPsychology & Behavior 6 6 2003 663 675
30. P. Coy The creative economy Business Week August 2000 76 82
31. J.R. Coyle, and E. Thorson The effects of progressive levels of interactivity and vividness in web marketing sites Journal of Advertising 30 3 2001 65 77
32. M. Csikszentmihalyi Beyond boredom and anxiety 1975 Jossey-Bass San Francisco
33. M. Csikszentmihalyi The flow experience and its significance for human psychology M. Csikszentmihalyi, I.S. Csikszentmihalyi, Optimal experience 1988 Cambridge University Press
34. M. Csikszentmihalyi The domain of creativity M.A. Runco, R.S. Albert, Theories of creativity 1990 Sage Newbury Park 190 212
35. M. Csikszentmihalyi Creativity: Flow and the psychology of discovery and invention 1996 HarperCollins New York
36. M. Csikszentmihalyi Finding flow: The psychology of engagement with everyday life 1997 Basic Books New York, NY
37. W.H. Delone, and E.R. McLean The Delone and McLean model of information system success: A 10-year update Journal of Management Information Systems Journal 19 4 2003 9 30
38. D.A. Dillman Mail and internet surveys: The tailored design method 2000 John Wiley & Sons New York, NY
39. R. Eisenberger, J.R. Jones, F. Stinglhamber, L. Shanock, and A.T. Randall Flow experiences at work: For high need achievers alone? Journal of Organizational Behavior 26 7 2005 755 775
40. S.P. Eisner Managing generation Y SAM Advanced Management Journal 70 4 2005 4 15
41. J.E. Ettlie, and R.D. O'Keefe Innovative attitudes, values, and intentions in organizations Journal of Management Studies 19 2 1982 163 182
42. G.N. Farell Collaborative circles: Friendship dynamics and creative work 2001 University of Chicago Press Chicago
43. A.D. Fave, and F. Massimini The investigation of optimal experience and apathy European Psychologist 10 4 2005 264 274
44. G.R. Ferris, W.A. Hochwarter, R.M. Buckley, G. Harrell-Cook, and D.D. Frink Human resources management: Some new directions Journal of Management 25 3 1999 385 415
45. C.M. Finneran, and P. Zhang A person-artefact-task (PAT) model of flow antecedents in computer-mediated environments International Journal of Human-Computer Studies 59 4 2003 475 496
46. C.M. Finneran, and P. Zhang Flow in computer-mediated environments: Promises and challenges Communications of the Association for Information Systems 15 2005 82 101
47. C.D. Fisher, and R. Gitelson A meta-analysis of the correlates of role conflict and ambiguity Journal of Applied Psychology 68 1983 320 333
48. R.L. Florida The rise of the creative class: And how it's transforming work, leisure, community and everyday life 2002 Base Books New York, NY (416p)
49. R. Florida, and J. Goodnight Managing for creativity Harvard Business Review 83 2005 124 131
50. J.B. Forbes, and D.R. Domm Creativity and productivity: Resolving the conflict SAM Advanced Management Journal (07497075) 69 2 2004 4 27
51. C. Fornell, and D.F. Larcker Structural Equation Models with unobservable variables and measurement error: Algebra and statistics Journal of Marketing Research 18 3 1981 382 388
52. S. Fox, and M. Madden Generations online 2006 Pew Internet & American Life Project Washington, DC
53. B.L. Frederickson What good are positive emotions? Review of General Psychology 2 1998 300 319
54. Freeman, J., Lessiter, J., & IJsselsteijn, W. (2001). An introduction to presence: A sense of being there in a mediated environment (Vol. 2006).
55. T.L. Friedman The world is flat: A brief history of the twenty-first century 2005 Farrar, Straus and Giroux New York, NY
56. J.A. Ghani Task Uncertainty and the use of computer technology Information & Management 22 1992 69 76
57. J.A. Ghani, and S.P. Deshpande Task characteristics and the experience of optimal flow in human-computer interaction Journal of Psychology 128 4 1994 381 391
58. Ghani, J. A., Supnick, R., & Rooney, P. (1991). The experience of flow in computer-mediated and in face-to-face groups. Paper presented at the proceedings of the 12th international conference on information systems, New York, NY.
59. J.L. Gibbs, N.B. Ellison, and R.D. Heino Self-presentation in online personals: The role of anticipated future interaction, self-disclosure, and perceived success in internet dating Communication Research 33 2 2006 152 177
60. A. Glass Understanding generational differences for competitive success Industrial and Commercial Training 39 2 2007 98 103
61. S.L. Greene Characteristics of applications that support creativity Communications of the ACM 45 10 2002 100 104
62. M.C. Grey Mitigating the risk of messaging Information Management Journal 40 6 2006 68 71
63. Grinter, R. E., & Palen, L. (2002). Instant messaging in teen life. Paper presented at the proceedings of the 2002 ACM conference on computer supported cooperative work table, New Orleans, Louisiana.
64. R.E. Grinter, L. Palen, and M. Eldridge Chatting with teenagers: Considering the place of chat technologies in teen life ACM Transactions on Computer-Human Interaction 13 4 2006 423 447
65. J.F. Hair, R.E. Anderson, R.I. Tatham, and W.C. Black Multivariate data analysis 5th ed. 1998 Prentice-Hall International Englewood Cliffs, NJ
66. B.-Z. Hasida Happy adolescents: The link between subjective well-being, internal resources, and parental factors Journal of Youth and Adolescence 32 2 2003 67 89
67. S. Hemlin, C.M. Allwood, and B.R. Martin Creative knowledge environments Creativity Research Journal 20 2 2008 196 210
68. D. Hoffman, and T. Novak Marketing in hypermedia computer-mediated environments: Conceptual foundations Journal of Marketing 60 July 1996 50 68
69. M.H. Hsu, C.M. Chiu, and T.L. Ju Determinants of continued use of the WWW: An integration of two theoretical models Industrial Management + Data Systems 104 8/9 2004 766
70. C.-L. Hsu, and H.-P. Lu Why do people play on-line games? An extended TAM with social influences and flow experience Information & Management 41 7 2004 853 868
71. M.-H. Huang Designing website attributes to induce experiential encounters Computers in Human Behavior 19 2003 425 442
72. A. Huang, and D.C. Yen Usefulness of Instant Messaging among young users: Social vs. work perspective Human Systems Management 22 2 2003 63 72
73. E. Hutchins Learning to navigate J. Lave, S. Chaiklin, Understanding practice: Perspectives on activity and context 1993 Cambridge University Press Cambridge, England 35 63
74. J. Ilieva, S. Baron, and N.M. Healey Online surveys in marketing research: Pros and cons International Journal of Market Research 44 3 2002 361 387
75. Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D. J., & Kamm, C. (2002). IM everywhere. Paper presented at the proceedings of the 2002 ACM conference on computer supported cooperative work, New Orleans, Louisiana.
76. A.M. Isen, K.A. Daubman, and G.P. Nowicki Positive affect facilitates creative problem solving Journal of Personality and Social Psychology 52 6 1987 1122 1131
77. V. John-Steiner Creative collaboration 2000 Oxford University Press Oxford
78. K.G. Joreskog, and D. Sorbom LISREL 8: User's reference guide 1996 Scientific Software International Chicago
79. Junco, R., & Mastrodicasa, J. (2007). Connecting to the Net.Generation: What higher education professionals need to know about today's students (1st ed.). National Association of Student Personnel Administrators.
80. T. Kim, and F. Biocca Telepresence via television: Two dimensions of telepresence may have different connections to memory and persuasion Journal of Computer-Mediated Communication 3 2 1997
81. L.R. Klein Creating virtual product experiences: The role of telepresence Journal of Interactive Marketing 17 1 2003 41 55
82. M.L. Korzaan Going with the flow: Predicting online purchase intentions Journal of Computer Information Systems 43 4 2003 25 31
83. M. Koufaris Applying the technology acceptance model and flow theory to online consumer behavior Information Systems Research 13 2 2002 205 223
84. T.R. Kurtzberg, and J.S. Mueller The influence of daily conflict on perceptions of creativity: A longitudinal study International Journal of Conflict Management 16 4 2005 335 353
85. O. Kwon, and Y. Wen An empirical study of the factors affecting social network service use Computers in Human Behavior 26 2 2010 254 263
86. Lenhart, A. (2004). How Americans use instant messaging. PEW/Internet. Pew Internet & American Life Project.
87. D. Li, P.Y.K. Chau, and H. Lou Understanding individual adoption of instant messaging: An empirical investigation Journal of the Association for Information Systems 6 4 2005 102 129
88. Y. Lu, T. Zhou, and B. Wang Exploring Chinese users' acceptance of instant messaging using the theory of planned behavior, the technology acceptance model, and the flow theory Computers in Human Behavior 25 1 2009 29 39
89. N. Mandel, and E. Johnson When web pages influence choice: Effects of visual primes on experts and novices Journal of Consumer Research 2002 29
90. C.A. Martin From high maintenance to high productivity Industrial and Commercial Training 37 1 2005 39 44
91. R.O. Mason Four ethical issues of the information age MIS Quarterly 10 1 1986 5 12
92. C. Mathwick, and E. Rigdon Play, flow, and the online search experience Journal of Consumer Research 31 2 2004 324 332
93. M.L. Meuter, A.L. Ostrom, R.I. Roundtree, and M.J. Bitner Self-service technologies: Understanding customer satisfaction with technology-based service encounters Journal of Marketing 64 3 2000 50 64
94. E. Miron, M. Erez, and E. Naveh Do personal characteristics and cultural values that promote innovation, quality and efficiency compete or complement each other? Journal of Organizational Behavior 25 2004 175 199
95. T. Novak, D. Hoffman, and Y. Yung Measuring the customer experience in on-line environments: A structural modeling approach Marketing Science 19 1 2000 22 42
96. W.J. Orlikowski, and J.J. Baroudi Studying information technology in organizations: Research approaches and assumptions Information Systems Research 2 1 1991 1 28
97. M.Q. Patton Qualitative research and evaluation methods 3rd ed. 2002 Sage Thousand Oaks, CA
98. R.D. Pea Learning and teaching with educational technologies H.J. Walberg, G.D. Haertel, Educational psychology: Effective practices and policies 1997 McCutchan Publishers Berkeley, CA 274 296
99. J.M. Pearce, M. Ainley, and S. Howard The ebb and flow of online learning Computers in Human Behavior 21 5 2005 745 771
100. D.N. Perkins The fingertip effect: How information processing technology changes thinking Educational Researcher 14 7 1985 11 17
101. T. Pierce Social anxiety and technology: Face-to-face communication versus technological communication among teens Computers in Human Behavior 25 6 2009 1367 1372
102. Radicati, S., & Hung, G. (2004). The messaging technology report: In depth, objective analysis of the messaging industry. The Radicati Group Inc. A technology market research firm.
103. N. Ramamoorthy, P.C. Flood, T. Slattery, and R. Sardessai Determinants of innovative work behaviour: Development and test of an integrated model Creativity and Innovation Management 14 2 2005 142 150
104. S. Reiss Human individuality, happiness, and flow American Psychologist 55 10 2000 1161 1162
105. J. Rennecker, and L. Godwin Theorizing the unintended consequences of instant messaging (IM) for worker productivity Sprouts: Working Papers on Information Environments. Systems and Organizations 3 3 2003 137 168
106. J. Rennecker, and L. Godwin Delays and interruptions: A self-perpetuating paradox of communication technology use Information and Organization 15 3 2005 247 266
107. R. Rettie An exploration of flow during Internet use Internet Research 11 2 2001 103
108. F. Reynolds Conversations about creativity and chronic illness II: Textile artists coping with long-term health problems reflect on the creative process Creativity Research Journal 16 1 2004 79 89
109. M.-O. Richard, and R. Chandra A model of consumer web navigational behavior: Conceptual development and application Journal of Business Research 58 8 2005 1019 1029
110. J.R. Rodrigue, K.R. Olson, and R.P. Markley Induced mood and curiosity Cognitive Therapy and Research 11 1 1987 101 106
111. P.M. Romer Endogenous technological change Journal of Political Economy 98 5 1990 71 102
112. M.A. Runco Creativity Annual Review of Psychology 55 2004 657 687
113. P.I. Santosa, K.-K. Wei, and H.C. Chan User involvement and user satisfaction with information-seeking activity European Journal of Information Systems 14 4 2005 361
114. S.D. Sarasvathy Causation and effectuation: Toward a theoretical shift from economic inevitability to entrepreneurial contingency Academy of Management Review 26 2 2001 243 263
115. R.K. Sawyer Educating for innovation Thinking Skills and Creativity 1 2003 41 48
116. Shapira, I. (2008). What comes next after generation X? Washington post (2008 ed., Vol. 2008), Sunday, July 6.
117. W. Shih, and M. Allen Working with generation-D: Adopting and adapting to cultural learning and change Library Management 28 1/2 2007 89 100
118. Shiu, E., & Lenhart, A. (2004). How Americans use instant messaging? Pew Internet & American Life Project.
119. B. Shneiderman, and G. Fisher Creativity support tools: Report from a U.S. National Science Foundation Sponsored Workshop International Journal of Human-Computer Interaction 20 2 2006 61 77
120. J.S. Siekpe An examination of the multidimensionality of flow construct in a computer-mediated environment Journal of Electronic Commerce Research 6 1 2005 31 43
121. D.K. Simonton Origins of genius: Darwinian perspectives on creativity 1999 Oxford University Press New York, NY
122. Y.X. Skadberg, and J.R. Kimmel Visitors' flow experience while browsing a Web site: Its measurement, contributing factors and consequences Computers in Human Behavior 20 2004 403 422
123. J. Steuer Defining virtual reality: Dimensions determining telepresence Journal of Communication 42 4 1992 73 93
124. D. Stokols, C. Clitheroe, and M. Zmuidzinas Qualities of work environments that promote perceived support for creativity Creativity Research Journal 14 2 2002 137 147
125. H. Sundholm, H. Artman, and R. Ramberg Backdoor creativity: Collaborative creativity in technology supported teams COOP 2004 99 114
126. R.I. Sutton The weird rules of creativity Harvard Business Review 79 2001 94 103
127. N. Swartz Companies must manage IM, study says Information Management Journal 39 1 2005 10 11
128. A. Thatcher, G. Wretschko, and P. Fridjhon Online flow experiences, problematic Internet use and Internet procrastination Computers in Human Behavior Including the Special Issue: Internet Empowerment 24 5 2008 2236 2254
129. M. Thompson-Hayes, D.M. Gibson, A.T. Scott, and L.M. Webb Professorial collaborations via CMC: Interactional dialectics Computers in Human Behavior 25 1 2009 208 216
130. P. Tierney, S.M. Farmer, and G.B. Graen An examination of leadership and employee creativity: The relevance of traits and relationships Personnel Psychology 52 3 1999 591 620
131. L.K. Trevino, and J. Webster Flow in computer mediated communication: Electronic mail and voice mail evaluation and impacts Communication Research 19 5 1992 539 573
132. H. Van der Heijden User acceptance of hedonic systems MIS Quarterly 28 4 2004 695 704
133. J. Webster, L.K. Trevino, and L. Ryan The dimensionality and correlates of flow in human-computer interactions Computers in Human Behavior 9 1993 411 426
134. D. Weibel, B. Wissmath, S. Habegger, Y. Steiner, and R. Groner Playing online games against computer- vs. human-controlled opponents: Effects on presence, flow, and enjoyment Computers in Human Behavior Including the Special Issue: Internet Empowerment 24 5 2008 2274 2291
135. R.W. White Motivation reconsidered: The concept of competence Psychological Review 66 1959 297 333
136. L.J. Williams, and J.T. Hazer Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable Structural Equation Methods Journal of Applied Psychology 71 2 1986 219 231
137. R.W. Woodman, J.E. Sawyer, and R.W. Griffin Toward a theory of organizational creativity The Academy of Management Review 18 2 1993 293
138. H.-L. Yang, and H.-H. Cheng Creative self-efficacy and its factors: An empirical study of information system analysts and programmers Computers in Human Behavior Including the Special Issue: State of the Art Research into Cognitive Load Theory 25 2 2009 429 438
139. Y.-C. Yeh The interactive influences of three ecological systems on R&D employees' technological creativity Creativity Research Journal Creativity Research Journal J1 - Creativity Research Journal 16 1 2004 11 25
140. P. Zhang, and G.M.V. Dran Satisfiers and dissatisfiers: A two-factor model for website design and evaluation Journal of the American Society for Information Science 51 14 2000 1253 1268
141. J. Zhou Leading for creativity: An employee manager dyadic approach T. Davila, M.J. Epstein, R.D. Shelton, The creative enterprise: Culture 2007 Greenwood Publishing Group 17 36
142. J. Zhou, and J.M. George Awakening employee creativity: The role of leader emotional intelligence The Leadership Quarterly 14 2003 545 568
143. J. Zhou, and R.W. Woodman Managers' recognition of employees' creative ideas: A social-cognitive model L.V. Shavinina, The international handbook on innovation 2003 Elsevier 631 640
144. S. Zuboff Automate/informate: The two faces of intelligent technology Organizational Dynamics 14 2 1985 5 18