메뉴 건너뛰기




Volumn , Issue , 2008, Pages 399-422

Consumption emotions

Author keywords

[No Author keywords available]

Indexed keywords


EID: 77954930094     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1016/B978-008045089-6.50019-8     Document Type: Chapter
Times cited : (20)

References (95)
  • 1
    • 33644522124 scopus 로고    scopus 로고
    • Social comparisons of possessions: When it feels good and when it feels bad
    • Association for Consumer Research, Provo, UT, S.J. Hoch, R.J. Meyer (Eds.)
    • Ackerman D., MacInnis D., Folkes V. Social comparisons of possessions: When it feels good and when it feels bad. Advances in consumer research 2000, Vol. 27:173-178. Association for Consumer Research, Provo, UT. S.J. Hoch, R.J. Meyer (Eds.).
    • (2000) Advances in consumer research , vol.27 , pp. 173-178
    • Ackerman, D.1    MacInnis, D.2    Folkes, V.3
  • 2
    • 0344505687 scopus 로고
    • Academic Press, New York, M.H. Appley (Ed.)
    • Adaptation-level theory 1971, Academic Press, New York. M.H. Appley (Ed.).
    • (1971) Adaptation-level theory
  • 4
    • 0020852171 scopus 로고
    • Studies on anger and aggression: Implications for theories of emotion
    • Averill J.R. Studies on anger and aggression: Implications for theories of emotion. American Psychologist 1983, 38:1145-1160.
    • (1983) American Psychologist , vol.38 , pp. 1145-1160
    • Averill, J.R.1
  • 7
    • 0347389698 scopus 로고
    • Developing a typology of affective responses to advertising
    • Batra R., Holbrook M.B. Developing a typology of affective responses to advertising. Psychology and Marketing 1990, 7:11-25.
    • (1990) Psychology and Marketing , vol.7 , pp. 11-25
    • Batra, R.1    Holbrook, M.B.2
  • 8
    • 1642580882 scopus 로고    scopus 로고
    • The fire of desire: A multi-sited inquiry into consumer passion
    • Belk R.W., Ger G., Askegaard S. The fire of desire: A multi-sited inquiry into consumer passion. Journal of Consumer Research 2003, 30:326-351.
    • (2003) Journal of Consumer Research , vol.30 , pp. 326-351
    • Belk, R.W.1    Ger, G.2    Askegaard, S.3
  • 9
    • 0041426996 scopus 로고
    • Product enthusiasm: Many questions, a few answers
    • Association for Consumer Research, Provo, UT, R.J. Lutz (Ed.)
    • Bloch P.H. Product enthusiasm: Many questions, a few answers. Advances in consumer research 1986, Vol. 13:539-543. Association for Consumer Research, Provo, UT. R.J. Lutz (Ed.).
    • (1986) Advances in consumer research , vol.13 , pp. 539-543
    • Bloch, P.H.1
  • 10
    • 0002369451 scopus 로고
    • A theoretical model for the study of product importance perceptions
    • Bloch P.H., Richins M.L. A theoretical model for the study of product importance perceptions. Journal of Marketing 1983, 47:69-81.
    • (1983) Journal of Marketing , vol.47 , pp. 69-81
    • Bloch, P.H.1    Richins, M.L.2
  • 11
    • 84875814804 scopus 로고    scopus 로고
    • Consumer emotion space: An investigation of semantic space and context effects in self-reported emotion elicitation
    • Association for Consumer Research, Provo, UT, M. Brucks, D.J. MacInnis (Eds.)
    • Buck R., Georgson M. Consumer emotion space: An investigation of semantic space and context effects in self-reported emotion elicitation. Advances in consumer research 1997, Vol. 24:431-437. Association for Consumer Research, Provo, UT. M. Brucks, D.J. MacInnis (Eds.).
    • (1997) Advances in consumer research , vol.24 , pp. 431-437
    • Buck, R.1    Georgson, M.2
  • 12
    • 0001982815 scopus 로고
    • The impact of feelings on ad-based affect and cognition
    • Burke M.C., Edell J.A. The impact of feelings on ad-based affect and cognition. Journal of Marketing Research 1989, 26:69-83.
    • (1989) Journal of Marketing Research , vol.26 , pp. 69-83
    • Burke, M.C.1    Edell, J.A.2
  • 14
    • 0031158753 scopus 로고    scopus 로고
    • Consumption emotion and perceived risk: A macro-analytic approach
    • Chaudhuri A. Consumption emotion and perceived risk: A macro-analytic approach. Journal of Business Research 1997, 39:81-92.
    • (1997) Journal of Business Research , vol.39 , pp. 81-92
    • Chaudhuri, A.1
  • 16
    • 0019003846 scopus 로고
    • Influence of extraversion and neuroticism on subjective well-being: Happy and unhappy people
    • Costa P.T., McCrae R.R. Influence of extraversion and neuroticism on subjective well-being: Happy and unhappy people. Journal of Personality and Social Psychology 1992, 38:668-678.
    • (1992) Journal of Personality and Social Psychology , vol.38 , pp. 668-678
    • Costa, P.T.1    McCrae, R.R.2
  • 17
    • 3943062886 scopus 로고    scopus 로고
    • The nature of self-reported guilt in consumption contexts
    • Dahl D.W., Honea H., Manchanda R.V. The nature of self-reported guilt in consumption contexts. Marketing Letters 2003, 14:159-171.
    • (2003) Marketing Letters , vol.14 , pp. 159-171
    • Dahl, D.W.1    Honea, H.2    Manchanda, R.V.3
  • 19
    • 0000543936 scopus 로고
    • Modeling choices among alternative responses to dissatisfaction
    • Association for Consumer Research, Provo, UT, T.C. Kinnear (Ed.)
    • Day R.L. Modeling choices among alternative responses to dissatisfaction. Advances in consumer research 1984, Vol. 11:496-499. Association for Consumer Research, Provo, UT. T.C. Kinnear (Ed.).
    • (1984) Advances in consumer research , vol.11 , pp. 496-499
    • Day, R.L.1
  • 20
    • 49449093933 scopus 로고    scopus 로고
    • Why and how consumers hope: Motivated reasoning and the marketplace
    • Routledge, London, S. Ratneshwar, D.G. Mick (Eds.)
    • de Mello G.E., MacInnis D.J. Why and how consumers hope: Motivated reasoning and the marketplace. Inside consumption: Consumer motives, goals, and desires 2005, 44-66. Routledge, London. S. Ratneshwar, D.G. Mick (Eds.).
    • (2005) Inside consumption: Consumer motives, goals, and desires , pp. 44-66
    • de Mello, G.E.1    MacInnis, D.J.2
  • 21
    • 0001137607 scopus 로고
    • Affective reactions to consumption situations: A pilot investigation
    • Derbaix C., Pham M.T. Affective reactions to consumption situations: A pilot investigation. Journal of Economic Psychology 1991, 12:325-355.
    • (1991) Journal of Economic Psychology , vol.12 , pp. 325-355
    • Derbaix, C.1    Pham, M.T.2
  • 24
    • 4644234910 scopus 로고
    • A theory of social comparison processes
    • Festinger L. A theory of social comparison processes. Human Relations 1954, 7:117-140.
    • (1954) Human Relations , vol.7 , pp. 117-140
    • Festinger, L.1
  • 25
    • 0038955316 scopus 로고
    • 'An emerald green Jaguar, a house on Nantucket, and an African safari': Wish lists and consumption dreams in materialist society
    • Association for Consumer Research, Provo, UT, L. MacAlister, M.L. Rothschild (Eds.)
    • Fournier S., Guiry M. 'An emerald green Jaguar, a house on Nantucket, and an African safari': Wish lists and consumption dreams in materialist society. Advances in consumer research 1993, Vol. 20:352-358. Association for Consumer Research, Provo, UT. L. MacAlister, M.L. Rothschild (Eds.).
    • (1993) Advances in consumer research , vol.20 , pp. 352-358
    • Fournier, S.1    Guiry, M.2
  • 26
    • 0001524612 scopus 로고
    • Effects of impulse purchases on consumers' affective states
    • Association for Consumer Research, Provo, UT, M.J. Houston (Ed.)
    • Gardner M.P., Rook D.W. Effects of impulse purchases on consumers' affective states. Advances in consumer research 1988, Vol. 15:127-130. Association for Consumer Research, Provo, UT. M.J. Houston (Ed.).
    • (1988) Advances in consumer research , vol.15 , pp. 127-130
    • Gardner, M.P.1    Rook, D.W.2
  • 27
    • 0000845507 scopus 로고
    • The varieties of consumption experience: Comparing two typologies of emotion in consumer behavior
    • Havlena W.J., Holbrook M.B. The varieties of consumption experience: Comparing two typologies of emotion in consumer behavior. Journal of Consumer Research 1986, 13:394-404.
    • (1986) Journal of Consumer Research , vol.13 , pp. 394-404
    • Havlena, W.J.1    Holbrook, M.B.2
  • 29
    • 0345763285 scopus 로고
    • Current trends and issues in adaptation-level theory
    • Helson H. Current trends and issues in adaptation-level theory. American Psychologist 1964, 19:26-38.
    • (1964) American Psychologist , vol.19 , pp. 26-38
    • Helson, H.1
  • 30
    • 0007083347 scopus 로고
    • Nostalgia: An exploratory study of themes and emotions in the nostalgic experience
    • Association for Consumer Research, Provo, UT, J.F. Sherry, B. Sternthal (Eds.)
    • Holak S.L., Havlena W.J. Nostalgia: An exploratory study of themes and emotions in the nostalgic experience. Advances in consumer research 1992, Vol. 19:380-387. Association for Consumer Research, Provo, UT. J.F. Sherry, B. Sternthal (Eds.).
    • (1992) Advances in consumer research , vol.19 , pp. 380-387
    • Holak, S.L.1    Havlena, W.J.2
  • 31
    • 0001308868 scopus 로고
    • Play as a consumption experience: The roles of emotions, performance, and personality in the enjoyment of games
    • Holbrook M.B., Chestnut R.W., Oliva T.A., Greenleaf E.A. Play as a consumption experience: The roles of emotions, performance, and personality in the enjoyment of games. Journal of Consumer Research 1984, 11:728-739.
    • (1984) Journal of Consumer Research , vol.11 , pp. 728-739
    • Holbrook, M.B.1    Chestnut, R.W.2    Oliva, T.A.3    Greenleaf, E.A.4
  • 32
    • 0001025956 scopus 로고
    • An approach to investigating the emotional determinants of consumption durations: Why do people consume what they consume for as long as they consume it?
    • Holbrook M.B., Gardner M.P. An approach to investigating the emotional determinants of consumption durations: Why do people consume what they consume for as long as they consume it?. Journal of Consumer Psychology 1993, 2:123-142.
    • (1993) Journal of Consumer Psychology , vol.2 , pp. 123-142
    • Holbrook, M.B.1    Gardner, M.P.2
  • 33
    • 0002126713 scopus 로고
    • The experiential aspects of consumption: Consumer fantasies, feelings, and fun
    • Holbrook M.B., Hirschman E.C. The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research 1982, 9:132-140.
    • (1982) Journal of Consumer Research , vol.9 , pp. 132-140
    • Holbrook, M.B.1    Hirschman, E.C.2
  • 34
    • 0036276262 scopus 로고    scopus 로고
    • Regret in repeat purchase versus switching decisions: The attenuating role of decision justifiability
    • Inman J.J., Zeelenberg M. Regret in repeat purchase versus switching decisions: The attenuating role of decision justifiability. Journal of Consumer Research 2002, 29:116-128.
    • (2002) Journal of Consumer Research , vol.29 , pp. 116-128
    • Inman, J.J.1    Zeelenberg, M.2
  • 36
    • 21844500928 scopus 로고
    • The role of affective expectations in subjective experience and decision making
    • Klaaren K.J., Hodges S.D., Wilson T.D. The role of affective expectations in subjective experience and decision making. Social Cognition 1994, 12:77-101.
    • (1994) Social Cognition , vol.12 , pp. 77-101
    • Klaaren, K.J.1    Hodges, S.D.2    Wilson, T.D.3
  • 38
    • 0003899080 scopus 로고
    • Theory and measurement of affect intensity as an individual difference characteristic
    • (University Microfilms No. 84-22112)
    • Larsen R.J. Theory and measurement of affect intensity as an individual difference characteristic. Dissertation Abstracts International 1984, 85:2297B. (University Microfilms No. 84-22112).
    • (1984) Dissertation Abstracts International , vol.85
    • Larsen, R.J.1
  • 39
    • 33645607469 scopus 로고
    • Affect intensity as an individual difference characteristic: A review
    • Larsen R.J., Diener E. Affect intensity as an individual difference characteristic: A review. Journal of Research in Personality 1987, 21:1-39.
    • (1987) Journal of Research in Personality , vol.21 , pp. 1-39
    • Larsen, R.J.1    Diener, E.2
  • 40
    • 0141502628 scopus 로고
    • Linking emotions and values in consumption experiences: An exploratory study
    • Association for Consumer Research, Provo, UT, L. McAlister, M.L. Rothschild (Eds.)
    • Laverie D.A., Kleine R.F., Kleine S.S. Linking emotions and values in consumption experiences: An exploratory study. Advances in consumer research 1993, Vol. 20:70-75. Association for Consumer Research, Provo, UT. L. McAlister, M.L. Rothschild (Eds.).
    • (1993) Advances in consumer research , vol.20 , pp. 70-75
    • Laverie, D.A.1    Kleine, R.F.2    Kleine, S.S.3
  • 42
    • 0033935642 scopus 로고    scopus 로고
    • Beyond valence: Toward a model of emotion-specific influences on judgment and choice
    • Lerner J.S., Keltner D. Beyond valence: Toward a model of emotion-specific influences on judgment and choice. Cognition and Emotion 2000, 14:473-493.
    • (2000) Cognition and Emotion , vol.14 , pp. 473-493
    • Lerner, J.S.1    Keltner, D.2
  • 43
    • 84855655801 scopus 로고    scopus 로고
    • How emotions fade: Valence, appraisals, and the emotional impact of remembered events
    • Nova Science Publishers, Hauppauge, NY, S.P. Shohov (Ed.)
    • Levine L.J., Bluck S. How emotions fade: Valence, appraisals, and the emotional impact of remembered events. Advances in Psychology Research 2004, Vol. 30:3-20. Nova Science Publishers, Hauppauge, NY. S.P. Shohov (Ed.).
    • (2004) Advances in Psychology Research , vol.30 , pp. 3-20
    • Levine, L.J.1    Bluck, S.2
  • 44
    • 0032332364 scopus 로고    scopus 로고
    • Choosing to avoid: Coping with negatively emotion-laden consumer decisions
    • Luce M.F. Choosing to avoid: Coping with negatively emotion-laden consumer decisions. Journal of Consumer Research 1998, 24:409-433.
    • (1998) Journal of Consumer Research , vol.24 , pp. 409-433
    • Luce, M.F.1
  • 45
    • 13244296809 scopus 로고    scopus 로고
    • The concept of hope and its relevance to product evaluation and choice
    • MacInnis D.J., de Mello G.E. The concept of hope and its relevance to product evaluation and choice. Journal of Marketing 2005, 69:1-14.
    • (2005) Journal of Marketing , vol.69 , pp. 1-14
    • MacInnis, D.J.1    de Mello, G.E.2
  • 46
    • 0001515895 scopus 로고
    • The structure and intensity of emotional experiences: Method and context convergence
    • Mano H. The structure and intensity of emotional experiences: Method and context convergence. Multivariate Behavioral Research 1991, 26:389-411.
    • (1991) Multivariate Behavioral Research , vol.26 , pp. 389-411
    • Mano, H.1
  • 47
    • 0001241115 scopus 로고    scopus 로고
    • Smart shopping: The origins and consequences of price savings
    • Association for Consumer Research, Provo: UT, M. Brucks, D.J. MacInnis (Eds.)
    • Mano H., Elliott M.T. Smart shopping: The origins and consequences of price savings. Advances in consumer research 1997, Vol. 24:504-510. Association for Consumer Research, Provo: UT. M. Brucks, D.J. MacInnis (Eds.).
    • (1997) Advances in consumer research , vol.24 , pp. 504-510
    • Mano, H.1    Elliott, M.T.2
  • 48
    • 21344486274 scopus 로고
    • Assessing the dimensionality and structure of the consumption experience: Evaluation, feeling, and satisfaction
    • Mano H., Oliver R.L. Assessing the dimensionality and structure of the consumption experience: Evaluation, feeling, and satisfaction. Journal of Consumer Research 1993, 20:451-466.
    • (1993) Journal of Consumer Research , vol.20 , pp. 451-466
    • Mano, H.1    Oliver, R.L.2
  • 50
  • 52
    • 0002303418 scopus 로고
    • Preferences for individual video games as a function of their emotional effects on players
    • Mehrabian A., Wixen W.J. Preferences for individual video games as a function of their emotional effects on players. Journal of Applied Social Psychology 1986, 16:3-15.
    • (1986) Journal of Applied Social Psychology , vol.16 , pp. 3-15
    • Mehrabian, A.1    Wixen, W.J.2
  • 53
    • 0031286634 scopus 로고    scopus 로고
    • 'I can't get no satisfaction': The impact of personality and emotion on postpurchase processes
    • Mooradian T.A., Olver J.M. 'I can't get no satisfaction': The impact of personality and emotion on postpurchase processes. Psychology and Marketing 1997, 14:379-393.
    • (1997) Psychology and Marketing , vol.14 , pp. 379-393
    • Mooradian, T.A.1    Olver, J.M.2
  • 54
    • 0348001711 scopus 로고    scopus 로고
    • Dimensions of temperament: Affect intensity and consumer lifestyles
    • Moore D.J., Homer P.M. Dimensions of temperament: Affect intensity and consumer lifestyles. Journal of Consumer Psychology 2000, 9(4):231-242.
    • (2000) Journal of Consumer Psychology , vol.9 , Issue.4 , pp. 231-242
    • Moore, D.J.1    Homer, P.M.2
  • 55
    • 0031487373 scopus 로고    scopus 로고
    • A study of the relationships between cognitive appraisals and consumption emotions
    • Nyer P.U. A study of the relationships between cognitive appraisals and consumption emotions. Journal of the Academy of Marketing Sciences 1997, 25:296-304.
    • (1997) Journal of the Academy of Marketing Sciences , vol.25 , pp. 296-304
    • Nyer, P.U.1
  • 56
    • 0002106437 scopus 로고
    • Cognitive, affective, and attribute bases of the satisfaction response
    • Oliver R.L. Cognitive, affective, and attribute bases of the satisfaction response. Journal of Consumer Research 1993, 20:418-430.
    • (1993) Journal of Consumer Research , vol.20 , pp. 418-430
    • Oliver, R.L.1
  • 59
    • 0025459004 scopus 로고
    • What's basic about basic emotions?
    • Ortony A., Turner T.J. What's basic about basic emotions?. Psychological Review 1990, 97:315-331.
    • (1990) Psychological Review , vol.97 , pp. 315-331
    • Ortony, A.1    Turner, T.J.2
  • 62
    • 0036386394 scopus 로고    scopus 로고
    • The role of consumptions emotions in the satisfaction response
    • Phillips D.M., Baumgartner H. The role of consumptions emotions in the satisfaction response. Journal of Consumer Psychology 2002, 12:243-252.
    • (2002) Journal of Consumer Psychology , vol.12 , pp. 243-252
    • Phillips, D.M.1    Baumgartner, H.2
  • 63
    • 0001085672 scopus 로고
    • Consumption visions in consumer decision making
    • Association for Consumer Research, Provo, UT, F.R. Kardes, M. Sujan (Eds.)
    • Phillips D.M., Olson J.C., Baumgartner H. Consumption visions in consumer decision making. Advances in consumer research 1995, Vol. 22:280-284. Association for Consumer Research, Provo, UT. F.R. Kardes, M. Sujan (Eds.).
    • (1995) Advances in consumer research , vol.22 , pp. 280-284
    • Phillips, D.M.1    Olson, J.C.2    Baumgartner, H.3
  • 65
    • 20444439183 scopus 로고    scopus 로고
    • Ability of experience design elements to elicit emotions and loyalty behaviors
    • Pullman M.E., Gross M.A. Ability of experience design elements to elicit emotions and loyalty behaviors. Decision Sciences 2004, 35:551-578.
    • (2004) Decision Sciences , vol.35 , pp. 551-578
    • Pullman, M.E.1    Gross, M.A.2
  • 66
    • 21744438808 scopus 로고    scopus 로고
    • Measuring emotions in the consumption experience
    • Richins M.L. Measuring emotions in the consumption experience. Journal of Consumer Research 1997, 24:127-146.
    • (1997) Journal of Consumer Research , vol.24 , pp. 127-146
    • Richins, M.L.1
  • 67
    • 0003341834 scopus 로고
    • After the new wears off: The temporal context of product involvement
    • Richins M.L., Bloch P.H. After the new wears off: The temporal context of product involvement. Journal of Consumer Research 1986, 13:280-285.
    • (1986) Journal of Consumer Research , vol.13 , pp. 280-285
    • Richins, M.L.1    Bloch, P.H.2
  • 68
    • 0001579556 scopus 로고
    • An exploration of materialism and consumption-related affect
    • Association for Consumer Research, Provo, UT, J.F. Sherry, B. Sternthal (Eds.)
    • Richins M.L., McKeage K.K.R., Najjar D. An exploration of materialism and consumption-related affect. Advances in consumer research 1992, Vol. 19:229-236. Association for Consumer Research, Provo, UT. J.F. Sherry, B. Sternthal (Eds.).
    • (1992) Advances in consumer research , vol.19 , pp. 229-236
    • Richins, M.L.1    McKeage, K.K.R.2    Najjar, D.3
  • 69
    • 0001126515 scopus 로고    scopus 로고
    • Appraisal determinants of emotions: Constructing a more accurate and comprehensive theory
    • Roseman I.J., Antoniou A.A., Jose P.E. Appraisal determinants of emotions: Constructing a more accurate and comprehensive theory. Cognition and Emotion 1996, 10:241-277.
    • (1996) Cognition and Emotion , vol.10 , pp. 241-277
    • Roseman, I.J.1    Antoniou, A.A.2    Jose, P.E.3
  • 70
    • 84882837908 scopus 로고    scopus 로고
    • Ambivalence and attitudes in consumer replacement decisions
    • Roster C.A., Richins M.L. Ambivalence and attitudes in consumer replacement decisions. Working paper 2006.
    • (2006) Working paper
    • Roster, C.A.1    Richins, M.L.2
  • 74
    • 0036221879 scopus 로고    scopus 로고
    • Linking thoughts to feelings: Investigating cognitive appraisals and consumption emotion in a mixed-emotions context
    • Ruth J.A., Brunel F.F., Otnes C.C. Linking thoughts to feelings: Investigating cognitive appraisals and consumption emotion in a mixed-emotions context. Journal of the Academy of Marketing Sciences 2002, 30:44-58.
    • (2002) Journal of the Academy of Marketing Sciences , vol.30 , pp. 44-58
    • Ruth, J.A.1    Brunel, F.F.2    Otnes, C.C.3
  • 75
    • 0011347886 scopus 로고
    • Provoking jealousy and envy: Domain relevance and self-esteem threat
    • Salovey P., Rodin J. Provoking jealousy and envy: Domain relevance and self-esteem threat. Journal of Social and Clinical Psychology 1991, 10:395-413.
    • (1991) Journal of Social and Clinical Psychology , vol.10 , pp. 395-413
    • Salovey, P.1    Rodin, J.2
  • 76
    • 22444453149 scopus 로고    scopus 로고
    • Consequences of perceiving oneself as responsible for obtaining a discount: Evidence for smart shopper feelings
    • Schindler R.M. Consequences of perceiving oneself as responsible for obtaining a discount: Evidence for smart shopper feelings. Journal of Consumer Psychology 1998, 7:371-392.
    • (1998) Journal of Consumer Psychology , vol.7 , pp. 371-392
    • Schindler, R.M.1
  • 77
    • 1642505282 scopus 로고
    • 'These are a few of my favorite things': Toward an explication of attachment as a consumer behavior construct
    • Association for Consumer Research, Provo, UT, T.K. Srull (Ed.)
    • Schultz S.E., Robert E., Kleine I., Kernan J.B. 'These are a few of my favorite things': Toward an explication of attachment as a consumer behavior construct. Advances in consumer research 1989, Vol. 16:359-366. Association for Consumer Research, Provo, UT. T.K. Srull (Ed.).
    • (1989) Advances in consumer research , vol.16 , pp. 359-366
    • Schultz, S.E.1    Robert, E.2    Kleine, I.3    Kernan, J.B.4
  • 79
    • 8644277345 scopus 로고    scopus 로고
    • Automotive emotions - feeling the car
    • Sheller M. Automotive emotions - feeling the car. Theory, Culture and Society 2004, 21:221-241.
    • (2004) Theory, Culture and Society , vol.21 , pp. 221-241
    • Sheller, M.1
  • 81
    • 33745163532 scopus 로고    scopus 로고
    • Emotional responses to art: From collation and arousal to cognition and emotion
    • Silvia P.J. Emotional responses to art: From collation and arousal to cognition and emotion. Review of General Psychology 2005, 9:342-357.
    • (2005) Review of General Psychology , vol.9 , pp. 342-357
    • Silvia, P.J.1
  • 82
    • 0024635242 scopus 로고
    • Dimensions of appraisal and physiological response in emotion
    • Smith C.A. Dimensions of appraisal and physiological response in emotion. Journal of Personality and Social Psychology 1989, 56:339-353.
    • (1989) Journal of Personality and Social Psychology , vol.56 , pp. 339-353
    • Smith, C.A.1
  • 83
    • 0000209177 scopus 로고
    • Reality negotiation - from excuses to hope and beyond
    • Snyder C.R. Reality negotiation - from excuses to hope and beyond. Journal of Social and Clinical Psychology 1989, 8:130-157.
    • (1989) Journal of Social and Clinical Psychology , vol.8 , pp. 130-157
    • Snyder, C.R.1
  • 84
    • 84865196841 scopus 로고    scopus 로고
    • Delight-as-magic: Refining the conceptual domain of customer delight
    • Association for Consumer Research, Valdosta, GA, B.E. Kahn, M.F. Luce (Eds.)
    • St. James Y., Taylor S. Delight-as-magic: Refining the conceptual domain of customer delight. Advances in consumer research 2004, Vol. 31:753-758. Association for Consumer Research, Valdosta, GA. B.E. Kahn, M.F. Luce (Eds.).
    • (2004) Advances in consumer research , vol.31 , pp. 753-758
    • St.James, Y.1    Taylor, S.2
  • 86
    • 0002335083 scopus 로고
    • Regret, recrimination and rationality
    • Sugden R. Regret, recrimination and rationality. Theory and Decision 1985, 19:77-99.
    • (1985) Theory and Decision , vol.19 , pp. 77-99
    • Sugden, R.1
  • 87
    • 4344680189 scopus 로고    scopus 로고
    • Putting the self into self-conscious emotions: A theoretical model
    • Tracy J.L., Robins R.W. Putting the self into self-conscious emotions: A theoretical model. Psychological Inquiry 2004, 15:103-125.
    • (2004) Psychological Inquiry , vol.15 , pp. 103-125
    • Tracy, J.L.1    Robins, R.W.2
  • 88
    • 0034335630 scopus 로고    scopus 로고
    • Regret: A model of its antecedents and consequences in consumer decision making
    • Tsiros M., Mittal V. Regret: A model of its antecedents and consequences in consumer decision making. Journal of Consumer Research 2000, 26:401-417.
    • (2000) Journal of Consumer Research , vol.26 , pp. 401-417
    • Tsiros, M.1    Mittal, V.2
  • 89
    • 0024023344 scopus 로고
    • Development and validation of brief measures of positive and negative affect: The PANAS scales
    • Watson D., Clark L.A., Tellegen A. Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology 1988, 54:1063-1070.
    • (1988) Journal of Personality and Social Psychology , vol.54 , pp. 1063-1070
    • Watson, D.1    Clark, L.A.2    Tellegen, A.3
  • 90
    • 0000922949 scopus 로고
    • Product/consumption-based affective responses and postpurchase processes
    • Westbook R.A. Product/consumption-based affective responses and postpurchase processes. Journal of Marketing Research 1987, 24:258-270.
    • (1987) Journal of Marketing Research , vol.24 , pp. 258-270
    • Westbook, R.A.1
  • 91
    • 0002815002 scopus 로고
    • The dimensionality of consumption emotion patterns and consumer satisfaction
    • Westbrook R.A., Oliver R.L. The dimensionality of consumption emotion patterns and consumer satisfaction. Journal of Consumer Research 1991, 18:84-91.
    • (1991) Journal of Consumer Research , vol.18 , pp. 84-91
    • Westbrook, R.A.1    Oliver, R.L.2
  • 92
    • 0024654185 scopus 로고
    • Preferences as expectation-driven inferences: Effects of affective expectations on affective experience
    • Wilson T.D., Lisle D.J., Kraft D., Wetzel C.G. Preferences as expectation-driven inferences: Effects of affective expectations on affective experience. Journal of Personality and Social Psychology 1989, 56:519-530.
    • (1989) Journal of Personality and Social Psychology , vol.56 , pp. 519-530
    • Wilson, T.D.1    Lisle, D.J.2    Kraft, D.3    Wetzel, C.G.4
  • 93
    • 33746369740 scopus 로고    scopus 로고
    • From fear to loathing? How emotion influences the evaluation and early use of innovations
    • Wood S.L., Moreau P. From fear to loathing? How emotion influences the evaluation and early use of innovations. Journal of Marketing 2006, 70:44-57.
    • (2006) Journal of Marketing , vol.70 , pp. 44-57
    • Wood, S.L.1    Moreau, P.2
  • 94
    • 3042574704 scopus 로고    scopus 로고
    • Coping with negative emotions in purchase-related situations
    • Yi S., Baumgartner H. Coping with negative emotions in purchase-related situations. Journal of Consumer Psychology 2004, 14:303-317.
    • (2004) Journal of Consumer Psychology , vol.14 , pp. 303-317
    • Yi, S.1    Baumgartner, H.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.