-
1
-
-
6344234780
-
River magic: Extraordinary experience and the extended service encounter
-
Arnould, Eric J. and Linda L. Price. 1993. "River Magic: Extraordinary Experience and the Extended Service Encounter." Journal of Consumer Research 20 (June): 24-45.
-
(1993)
Journal of Consumer Research
, vol.20
, Issue.JUNE
, pp. 24-45
-
-
Arnould, E.J.1
Price, L.L.2
-
3
-
-
0007083769
-
Television programming and its influence on viewers' perceptions of commercials: The role of program arousal and pleasantness
-
Broach, V. Carter, Thomas J. Page, Jr., and R. Dale Wilson. 1995. "Television Programming and Its Influence on Viewers' Perceptions of Commercials: The Role of Program Arousal and Pleasantness." Journal of Advertising 24 (Winter): 45-54.
-
(1995)
Journal of Advertising
, vol.24
, Issue.WINTER
, pp. 45-54
-
-
Broach, V.C.1
Page T.J., Jr.2
Wilson, R.D.3
-
5
-
-
0000724127
-
Affect and consumer behavior
-
Eds. T. S. Robertson and H. H. Kassarjian. Englewood Cliffs, NJ: Prentice Hall
-
Cohen, Joel B. and Charles S. Areni. 1991. "Affect and Consumer Behavior." In Handbook of Consumer Behavior. Eds. T. S. Robertson and H. H. Kassarjian. Englewood Cliffs, NJ: Prentice Hall, 188-240.
-
(1991)
Handbook of Consumer Behavior
, pp. 188-240
-
-
Cohen, J.B.1
Areni, C.S.2
-
7
-
-
0001233586
-
The power of feelings in understanding advertising effects
-
Edell, Julie A. and Marion C. Burke. 1987. "The Power of Feelings in Understanding Advertising Effects." Journal of Consumer Research 14 (December): 421-433.
-
(1987)
Journal of Consumer Research
, vol.14
, Issue.DECEMBER
, pp. 421-433
-
-
Edell, J.A.1
Burke, M.C.2
-
8
-
-
0001462291
-
From appraisal to emotion: Differences among unpleasant feelings
-
Ellsworth, Phoebe C. and Craig A. Smith. 1988a. "From Appraisal to Emotion: Differences Among Unpleasant Feelings." Motivation and Emotion 12 (3): 271-302.
-
(1988)
Motivation and Emotion
, vol.12
, Issue.3
, pp. 271-302
-
-
Ellsworth, P.C.1
Smith, C.A.2
-
9
-
-
84948488437
-
Shades of joy: Patterns of appraisal differentiating pleasant emotions
-
_ and _. 1988b. "Shades of Joy: Patterns of Appraisal Differentiating Pleasant Emotions." Cognition and Emotion 2(4): 301-331.
-
(1988)
Cognition and Emotion
, vol.2
, Issue.4
, pp. 301-331
-
-
-
10
-
-
0000539221
-
Consumer reactions to product failure: An attributional approach
-
Folkes, Valerie S. 1984. "Consumer Reactions to Product Failure: An Attributional Approach." Journal of Consumer Research 10 (March): 398-409.
-
(1984)
Journal of Consumer Research
, vol.10
, Issue.MARCH
, pp. 398-409
-
-
Folkes, V.S.1
-
11
-
-
0001421894
-
A field study of causal inferences and consumer reaction: The view from the airport
-
_, Susan Koletsky, and John L. Graham. 1987. "A Field Study of Causal Inferences and Consumer Reaction: The View From the Airport." Journal of Consumer Research 13 (March): 534-539.
-
(1987)
Journal of Consumer Research
, vol.13
, Issue.MARCH
, pp. 534-539
-
-
Koletsky, S.1
Graham, J.L.2
-
12
-
-
0043068572
-
When are feelings generated? Assessing the presence and reliability of feelings based on storyboards and animatics
-
Eds. Stuart Agres, Julie Edell, and Tony Dubitsky. Newport, CT: Quorum Books
-
Goodstein, Ronald C., Julie A. Edell, and Marian Chapman Moore. 1990. "When Are Feelings Generated? Assessing the Presence and Reliability of Feelings Based on Storyboards and Animatics." In Emotions in Advertising. Eds. Stuart Agres, Julie Edell, and Tony Dubitsky. Newport, CT: Quorum Books, 173-193.
-
(1990)
Emotions in Advertising
, pp. 173-193
-
-
Goodstein, R.C.1
Edell, J.A.2
Moore, M.C.3
-
13
-
-
0003506109
-
-
Englewood Cliffs, NJ: Prentice Hall
-
Hair, Joseph F., Rolph E. Anderson, Ronald L. Tatham, and William Black. 1995. Multivariate Data Analysis: With Readings. Englewood Cliffs, NJ: Prentice Hall.
-
(1995)
Multivariate Data Analysis: With Readings
-
-
Hair, J.F.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.4
-
15
-
-
0037688672
-
Peddling ponies: Powertrain branding makes a comeback
-
Krantz, Bob. 2000. "Peddling Ponies: Powertrain Branding Makes a Comeback." Ward's Auto World 36 (May): 61-63.
-
(2000)
Ward's Auto World
, vol.36
, Issue.MAY
, pp. 61-63
-
-
Krantz, B.1
-
17
-
-
0032332364
-
Choosing to avoid: Coping with negatively emotion-laden consumer decisions
-
Luce, Mary Frances. 1998. "Choosing to Avoid: Coping With Negatively Emotion-Laden Consumer Decisions." Journal of Consumer Research 24 (4): 409-433.
-
(1998)
Journal of Consumer Research
, vol.24
, Issue.4
, pp. 409-433
-
-
Luce, M.F.1
-
19
-
-
0031487373
-
A study of the relationship between cognitive appraisals and consumption emotions
-
Nyer, Prashanth U. 1997. "A Study of the Relationship Between Cognitive Appraisals and Consumption Emotions." Journal of the Academy of Marketing Science 25 (4): 296-304.
-
(1997)
Journal of the Academy of Marketing Science
, vol.25
, Issue.4
, pp. 296-304
-
-
Nyer, P.U.1
-
21
-
-
0009199708
-
The pleasure and pain of being close: Men's mixed feelings about participation in valentine's day gift exchange
-
Eds. C. Allen and D. Roedder John. Provo, UT: Association for Consumer Research
-
Otnes, Cele, Julie A. Ruth, and Constance C. Milbourne. 1994. "The Pleasure and Pain of Being Close: Men's Mixed Feelings About Participation in Valentine's Day Gift Exchange." In Advances in Consumer Research. Eds. C. Allen and D. Roedder John. Provo, UT: Association for Consumer Research, 159-164.
-
(1994)
Advances in Consumer Research
, pp. 159-164
-
-
Otnes, C.1
Ruth, J.A.2
Milbourne, C.C.3
-
22
-
-
0031530944
-
Toward an understanding of consumer ambivalence
-
_, Tina M. Lowrey, and L. J. Shrum. 1997. "Toward an Understanding of Consumer Ambivalence." Journal of Consumer Research 24 (June): 80-93.
-
(1997)
Journal of Consumer Research
, vol.24
, Issue.JUNE
, pp. 80-93
-
-
Lowrey, T.M.1
Shrum, L.J.2
-
23
-
-
0033411585
-
Commercial friendships: Service provider-client relationships in context
-
Price, Linda L. and Eric J. Arnould. 1999. "Commercial Friendships: Service Provider-Client Relationships in Context." Journal of Marketing 63 (October): 38-57.
-
(1999)
Journal of Marketing
, vol.63
, Issue.OCTOBER
, pp. 38-57
-
-
Price, L.L.1
Arnould, E.J.2
-
24
-
-
84963178153
-
Discriminating emotions from appraisal-relevant situational information: Baseline data for structural models of cognitive appraisals
-
Reisenzein, Rainer and Thomas Hofmann. 1993. "Discriminating Emotions From Appraisal-Relevant Situational Information: Baseline Data for Structural Models of Cognitive Appraisals." Cognition and Emotion 7 (3/4): 271-293.
-
(1993)
Cognition and Emotion
, vol.7
, Issue.3-4
, pp. 271-293
-
-
Reisenzein, R.1
Hofmann, T.2
-
25
-
-
21744438808
-
Measuring emotions in the consumption experience
-
Richins, Marsha L. 1997. "Measuring Emotions in the Consumption Experience." Journal of Consumer Research 24 (2): 127-146.
-
(1997)
Journal of Consumer Research
, vol.24
, Issue.2
, pp. 127-146
-
-
Richins, M.L.1
-
26
-
-
0009198818
-
It's the feeling that counts: Toward a framework for understanding emotion and its influence on the gift-exchange process
-
Eds. C. Otnes and R. F. Beltramini. Bowling Green, OH: Bowling Green University Press
-
Ruth, Julie A. 1996. "It's the Feeling That Counts: Toward a Framework for Understanding Emotion and Its Influence on the Gift-Exchange Process." In Gift Giving: An Interdisciplinary Anthology. Eds. C. Otnes and R. F. Beltramini. Bowling Green, OH: Bowling Green University Press, 195-214.
-
(1996)
Gift Giving: An Interdisciplinary Anthology
, pp. 195-214
-
-
Ruth, J.A.1
-
27
-
-
0035647279
-
Promoting a brand's emotion benefits: The influence of emotion categorization processes on consumer evaluations
-
_. 2001. "Promoting a Brand's Emotion Benefits: The Influence of Emotion Categorization Processes on Consumer Evaluations." Journal of Consumer Psychology 11 (2): 99-113.
-
(2001)
Journal of Consumer Psychology
, vol.11
, Issue.2
, pp. 99-113
-
-
-
28
-
-
0038026624
-
Guilt: An overlooked advertising appeal
-
Ed. John D. Leckenby. Austin, TX: American Academy of Advertising
-
_ and Ronald Faber. 1988. "Guilt: An Overlooked Advertising Appeal." In Proceedings of the 1988 Conference of the American Academy of Advertising. Ed. John D. Leckenby. Austin, TX: American Academy of Advertising, 83-89.
-
(1988)
Proceedings of the 1988 Conference of the American Academy of Advertising
, pp. 83-89
-
-
Faber, R.1
-
29
-
-
0001812294
-
Cognitive antecedents of emotions
-
Eds. V. Hamilton, G. H. Bower, and N. H. Frijda. Boston: Kluwer
-
Scherer, Klaus R. 1988. "Cognitive Antecedents of Emotions." In Cognitive Perspectives on Emotion and Motivation. Eds. V. Hamilton, G. H. Bower, and N. H. Frijda. Boston: Kluwer, 89-126.
-
(1988)
Cognitive Perspectives on Emotion and Motivation
, pp. 89-126
-
-
Scherer, K.R.1
-
30
-
-
0023357559
-
Emotion knowledge: Further explanation of a prototype approach
-
Shaver, Phillip, Judith Schwartz, Donald Kirson, and Cary O'Connor. 1987. "Emotion Knowledge: Further Explanation of a Prototype Approach." Journal of Personality and Social Psychology 52 (6): 1061-1086.
-
(1987)
Journal of Personality and Social Psychology
, vol.52
, Issue.6
, pp. 1061-1086
-
-
Shaver, P.1
Schwartz, J.2
Kirson, D.3
O'Connor, C.4
-
32
-
-
0032375521
-
Why don't some people complain? A cognitive-emotive process model of consumer complaint behavior
-
Stephens, Nancy and Kevin P. Gwinner. 1998. "Why Don't Some People Complain? A Cognitive-Emotive Process Model of Consumer Complaint Behavior." Journal of the Academy of Marketing Science 26 (Summer): 172-189.
-
(1998)
Journal of the Academy of Marketing Science
, vol.26
, Issue.SUMMER
, pp. 172-189
-
-
Stephens, N.1
Gwinner, K.P.2
|