메뉴 건너뛰기




Volumn 32, Issue 2, 2010, Pages 214-223

The impact of learning context on intent to use marketing and sales technology: A comparison of scenario-based and task-based approaches

Author keywords

Sales education; Sales training; Salesforce automation; Technology acceptance; Technology mediated learning

Indexed keywords


EID: 77954603678     PISSN: 02734753     EISSN: 15526550     Source Type: Journal    
DOI: 10.1177/0273475309360163     Document Type: Article
Times cited : (12)

References (44)
  • 1
    • 0035588416 scopus 로고    scopus 로고
    • Technology-mediated learning- A call for greater depth and breadth of research
    • Alavi, M., & Leidner, D.E. (2001). Technology-mediated learning- A call for greater depth and breadth of research. Information Systems Research, 12(1), 1-10.
    • (2001) Information Systems Research , vol.12 , Issue.1 , pp. 1-10
    • Alavi, M.1    Leidner, D.E.2
  • 2
    • 17844391592 scopus 로고    scopus 로고
    • Antecedents and consequences of CRM technology acceptance in the sales force
    • Avlonitis, G.J., & Panagopoulos, N.G. (2005). Antecedents and consequences of CRM technology acceptance in the sales force. Industrial Marketing Management, 34, 355-368.
    • (2005) Industrial Marketing Management , vol.34 , pp. 355-368
    • Avlonitis, G.J.1    Panagopoulos, N.G.2
  • 3
    • 84992885864 scopus 로고    scopus 로고
    • The value of students' classroom experiences from the eyes of the recruiter: Information, implications, and recommendations for marketing educators
    • Barr, T.F., & McNeilly, K.M. (2002). The value of students' classroom experiences from the eyes of the recruiter: Information, implications, and recommendations for marketing educators. Journal of Marketing Education, 24, 168-173.
    • (2002) Journal of Marketing Education , vol.24 , pp. 168-173
    • Barr, T.F.1    McNeilly, K.M.2
  • 4
    • 4644250354 scopus 로고    scopus 로고
    • I should have known this was coming: Computer-mediated discussions in teacher education
    • Bonk, C. (2003). I should have known this was coming: Computer-mediated discussions in teacher education. Journal of Research on Technology in Education, 36, 95-102.
    • (2003) Journal of Research on Technology in Education , vol.36 , pp. 95-102
    • Bonk, C.1
  • 7
    • 0023090343 scopus 로고
    • Interface design issues for advice-giving expert systems
    • Carroll, J.M., & McKendree, J. (1987). Interface design issues for advice-giving expert systems. Communications of the ACM, 30, 14-31.
    • (1987) Communications of the ACM , vol.30 , pp. 14-31
    • Carroll, J.M.1    McKendree, J.2
  • 8
    • 38149134752 scopus 로고    scopus 로고
    • Understanding insurance salesperson Internet information management intentions: A test of competing models
    • Celuch, K., Taylor, S.A., & Goodwin, S. (2004). Understanding insurance salesperson Internet information management intentions: A test of competing models. Journal of Insurance Issues, 27, 22-40.
    • (2004) Journal of Insurance Issues , vol.27 , pp. 22-40
    • Celuch, K.1    Taylor, S.A.2    Goodwin, S.3
  • 9
    • 33644558108 scopus 로고
    • Sales training for students: An experiential approach
    • Chapman, J.D., & Avila, R.A. (1991). Sales training for students: An experiential approach. Marketing Education Review, 1, 54-59.
    • (1991) Marketing Education Review , vol.1 , pp. 54-59
    • Chapman, J.D.1    Avila, R.A.2
  • 10
    • 0346947150 scopus 로고    scopus 로고
    • Computer-mediated communication in online and conventional classrooms: Some implications for instructional design and professional development programmes
    • Comeaux, P., & McKenna-Byington, E. (2003). Computer-mediated communication in online and conventional classrooms: Some implications for instructional design and professional development programmes. Innovations in Education & Teaching International, 40, 348-355.
    • (2003) Innovations in Education & Teaching International , vol.40 , pp. 348-355
    • Comeaux, P.1    McKenna-Byington, E.2
  • 11
    • 0346317155 scopus 로고    scopus 로고
    • Virtual learning and inter-professional education: Developing computer-mediated communication for learning about collaboration
    • Connor, C. (2003). Virtual learning and inter-professional education: Developing computer-mediated communication for learning about collaboration. Innovations in Education & Teaching International, 40, 341-347.
    • (2003) Innovations in Education & Teaching International , vol.40 , pp. 341-347
    • Connor, C.1
  • 12
    • 25444463575 scopus 로고    scopus 로고
    • Salesperson selection, training, and development: Trends, implications, and research opportunities
    • Cron, W.L., & Marshall, G.W. (2005). Salesperson selection, training, and development: Trends, implications, and research opportunities. Journal of Personal Selling & Sales Management, 25, 123-136.
    • (2005) Journal of Personal Selling & Sales Management , vol.25 , pp. 123-136
    • Cron, W.L.1    Marshall, G.W.2
  • 13
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • September
    • Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, September, 319-340.
    • (1989) MIS Quarterly , pp. 319-340
    • Davis, F.D.1
  • 14
    • 0002264502 scopus 로고
    • Selling and sales management in action: Sales force effectiveness research reveals new insights and reward-penalty patterns in sales force training
    • El-Ansary, A.I. (1993). Selling and sales management in action: Sales force effectiveness research reveals new insights and reward-penalty patterns in sales force training. Journal of Personal Selling & Sales Management, 13, 83-90.
    • (1993) Journal of Personal Selling & Sales Management , vol.13 , pp. 83-90
    • El-Ansary, A.I.1
  • 17
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • Fornell, C., & Larker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 39-50.
    • (1981) Journal of Marketing Research , vol.18 , pp. 39-50
    • Fornell, C.1    Larker, D.F.2
  • 18
    • 84970146544 scopus 로고
    • Student placement: The challenge of helping our undergraduate marketing students prepare for the job marketplace and their careers in marketing
    • Goldgehn, L.A. (1989). Student placement: The challenge of helping our undergraduate marketing students prepare for the job marketplace and their careers in marketing. Journal of Marketing Education, 11, 78-82.
    • (1989) Journal of Marketing Education , vol.11 , pp. 78-82
    • Goldgehn, L.A.1
  • 19
    • 77954602209 scopus 로고
    • How to measure results of sales training
    • Hahne, C.E. (1977). How to measure results of sales training. Training & Development Journal, 31(11), 3-7.
    • (1977) Training & Development Journal , vol.31 , Issue.11 , pp. 3-7
    • Hahne, C.E.1
  • 22
    • 77954575312 scopus 로고    scopus 로고
    • Don't let the opportunity pass you by... ACT! A guide to sales resource management using sales force automation technology. ACT!
    • 10.0.1.167
    • Jones, D. (2008). Don't let the opportunity pass you by... ACT! A guide to sales resource management using sales force automation technology. ACT! 2008 Premium for Web, 10.0.1.167, 1-54.
    • (2008) Premium for Web , pp. 1-54
    • Jones, D.1
  • 24
    • 28044450644 scopus 로고    scopus 로고
    • Introducing professional and career development skills in the marketing curriculum
    • Kelley, C.A., & Bridges, C. (2005). Introducing professional and career development skills in the marketing curriculum. Journal of Marketing Education, 27, 212-218.
    • (2005) Journal of Marketing Education , vol.27 , pp. 212-218
    • Kelley, C.A.1    Bridges, C.2
  • 25
    • 85009636848 scopus 로고    scopus 로고
    • Investigating interrelationships among sales training evaluation methods
    • Leach, M.P., & Liu, A.H. (2003). Investigating interrelationships among sales training evaluation methods. Journal of Personal Selling & Sales Management, 23, 327-339.
    • (2003) Journal of Personal Selling & Sales Management , vol.23 , pp. 327-339
    • Leach, M.P.1    Liu, A.H.2
  • 27
    • 77954589166 scopus 로고
    • A preliminary study of the effects of the field sales manager's efforts in training in marketing planning on salesperson motivation, role perceptions, and satisfaction
    • Longfellow, T.A. (1995). A preliminary study of the effects of the field sales manager's efforts in training in marketing planning on salesperson motivation, role perceptions, and satisfaction. Journal of Personal Selling & Sales Management, 15, 69-74.
    • (1995) Journal of Personal Selling & Sales Management , vol.15 , pp. 69-74
    • Longfellow, T.A.1
  • 29
    • 73549114871 scopus 로고
    • Predicting user intentions: Comparing the technology acceptance model with the theory of planned behavior
    • Mathieson, K. (1991). Predicting user intentions: Comparing the technology acceptance model with the theory of planned behavior. Information Systems Research, 2, 173-191.
    • (1991) Information Systems Research , vol.2 , pp. 173-191
    • Mathieson, K.1
  • 31
    • 33645131049 scopus 로고    scopus 로고
    • Exploring technology-mediating learning from a pedagogical perspective
    • Oliver, R., & Herrington, J. (2003). Exploring technology-mediating learning from a pedagogical perspective. Interactive Learning Environment, 11, 111-126.
    • (2003) Interactive Learning Environment , vol.11 , pp. 111-126
    • Oliver, R.1    Herrington, J.2
  • 32
    • 9744246033 scopus 로고    scopus 로고
    • Web-based virtual learning environments: A research framework and a preliminary assessment of effectiveness in basic IT skills training
    • Piccoli, G., Ahmad, R., & Ives, B. (2001). Web-based virtual learning environments: A research framework and a preliminary assessment of effectiveness in basic IT skills training. MIS Quarterly, 25, 401-426.
    • (2001) MIS Quarterly , vol.25 , pp. 401-426
    • Piccoli, G.1    Ahmad, R.2    Ives, B.3
  • 33
    • 0346485866 scopus 로고    scopus 로고
    • Train today, sell tomorrow
    • Powell, W. (2001). Train today, sell tomorrow. T+D, 55(9), 40.
    • (2001) T+D , vol.55 , Issue.9 , pp. 40
    • Powell, W.1
  • 34
    • 77954608164 scopus 로고    scopus 로고
    • Professional selling gets an MBA
    • (April). (Suppl.)
    • Pullins, E.B., & Buehrer, R.E. (2008, April). Professional selling gets an MBA. Selling Power Magazine (Suppl.), p. 15.
    • (2008) Selling Power Magazine , pp. 15
    • Pullins, E.B.1    Buehrer, R.E.2
  • 35
    • 77954606560 scopus 로고    scopus 로고
    • Millennial salespeople face challenges
    • (April). (Suppl.)
    • Pullins, E.B., & Mallin, M.L. (2008, April). Millennial salespeople face challenges. Selling Power Magazine (Suppl.), p. 21.
    • (2008) Selling Power Magazine , pp. 21
    • Pullins, E.B.1    Mallin, M.L.2
  • 36
    • 17844383234 scopus 로고    scopus 로고
    • Impact of sales force automation on technology-related stress, effort and technology usage among salespeople
    • Rangarajan, D., Jones, E., & Chin, W. (2005). Impact of sales force automation on technology-related stress, effort and technology usage among salespeople. Industrial Marketing Management, 34, 345-354.
    • (2005) Industrial Marketing Management , vol.34 , pp. 345-354
    • Rangarajan, D.1    Jones, E.2    Chin, W.3
  • 38
    • 0036021511 scopus 로고    scopus 로고
    • The hidden minefields in the adoption of sales force automation technologies
    • Speier, C., & Venkatesh, V. (2002). The hidden minefields in the adoption of sales force automation technologies. Journal of Marketing, 66, 98-111.
    • (2002) Journal of Marketing , vol.66 , pp. 98-111
    • Speier, C.1    Venkatesh, V.2
  • 39
    • 84992797118 scopus 로고    scopus 로고
    • Marketing yourself in the competitive job market: An innovative course preparing undergraduates for marketing careers
    • Taylor, K.A. (2003). Marketing yourself in the competitive job market: An innovative course preparing undergraduates for marketing careers. Journal of Marketing Education, 25, 97-107.
    • (2003) Journal of Marketing Education , vol.25 , pp. 97-107
    • Taylor, K.A.1
  • 41
    • 0034559541 scopus 로고    scopus 로고
    • Determinants of perceived ease of use: Integrating perceived behavior control, computer anxiety and enjoyment into the technology acceptance model
    • Venkatesh, V. (2000). Determinants of perceived ease of use: Integrating perceived behavior control, computer anxiety and enjoyment into the technology acceptance model. Information Systems Research, 11, 342-365.
    • (2000) Information Systems Research , vol.11 , pp. 342-365
    • Venkatesh, V.1
  • 42
    • 0040008172 scopus 로고    scopus 로고
    • A model of the antecedents of perceived ease of use: Development and test
    • Venkatesh, V., & Davis, F.D. (1996). A model of the antecedents of perceived ease of use: Development and test. Decision Sciences, 27, 451-481.
    • (1996) Decision Sciences , vol.27 , pp. 451-481
    • Venkatesh, V.1    Davis, F.D.2
  • 43
    • 0033872521 scopus 로고    scopus 로고
    • A theoretical extension of the technology acceptance model: Four longitudinal field studies
    • Venkatesh, V., & Davis, F.D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 45, 186-204.
    • (2000) Management Science , vol.45 , pp. 186-204
    • Venkatesh, V.1    Davis, F.D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.