-
1
-
-
77956839363
-
Inequity in social exchange
-
Berkowitz, L. (Ed.), Academic Press, New York, NY
-
Adams, J.S. (1965), "Inequity in social exchange" in Berkowitz, L. (Ed.), Advances in Experimental Social Psychology, Academic Press, New York, NY, pp. 267-99.
-
(1965)
Advances in Experimental Social Psychology
, pp. 267-299
-
-
Adams, J.S.1
-
2
-
-
0033247294
-
Who matters to CEOs? An investigation of stakeholder attributes and salience, corporate performance, and CEO values
-
Agle, B.R., Mitchell, R.K. and Sonnenfeld, J.A. (1999), "Who matters to CEOs? An investigation of stakeholder attributes and salience, corporate performance, and CEO values" in Academy of Management Journal, Vol. 42, No. 5, pp. 507-25.
-
(1999)
Academy of Management Journal
, vol.42
, Issue.5
, pp. 507-525
-
-
Agle, B.R.1
Mitchell, R.K.2
Sonnenfeld, J.A.3
-
3
-
-
34547322177
-
Putting the S back in corporate social responsibility: A multi-level theory of social change in organizations
-
Aguilera, R.V., Rupp, D.E., Williams, C.A. and Ganapathi, J. (2007), "Putting the S back in corporate social responsibility: a multi-level theory of social change in organizations" in Academy of Management Review, Vol. 32, No. 3, pp. 836-63.
-
(2007)
Academy of Management Review
, vol.32
, Issue.3
, pp. 836-863
-
-
Aguilera, R.V.1
Rupp, D.E.2
Williams, C.A.3
Ganapathi, J.4
-
4
-
-
0036741938
-
Sabotage in the workplace: The role of organizational injustice
-
Ambrose, M.L., Seabright, M.A. and Schminke, M. (2002), "Sabotage in the workplace: the role of organizational injustice" in Organizational Behavior and Human Decision Processes, Vol. 89, No. 1, pp. 947-65.
-
(2002)
Organizational Behavior and Human Decision Processes
, vol.89
, Issue.1
, pp. 947-965
-
-
Ambrose, M.L.1
Seabright, M.A.2
Schminke, M.3
-
5
-
-
0011939750
-
Customer satisfaction, market share, and profitability: Findings from Sweden
-
Anderson, E.W., Fornell, C. and Lehmann, D.R. (1994), "Customer satisfaction, market share, and profitability: findings from Sweden" in Journal of Marketing, Vol. 58, No. 3, pp. 53-66.
-
(1994)
Journal of Marketing
, vol.58
, Issue.3
, pp. 53-66
-
-
Anderson, E.W.1
Fornell, C.2
Lehmann, D.R.3
-
6
-
-
0031286053
-
Customer satisfaction, productivity, and profitability: Differences between goods and services
-
Anderson, E.W., Fornell, C. and Rust, R.T. (1997), "Customer satisfaction, productivity, and profitability: differences between goods and services" in Marketing Science, Vol. 16, pp. 129-45.
-
(1997)
Marketing Science
, vol.16
, pp. 129-145
-
-
Anderson, E.W.1
Fornell, C.2
Rust, R.T.3
-
7
-
-
0032344693
-
Customer loyalty and complex services: The impact of corporate image on quality, customer satisfaction and loyalty for customer with varying degrees of service expertise
-
Andreassen, W. and Lindestad, B. (1998), "Customer loyalty and complex services: the impact of corporate image on quality, customer satisfaction and loyalty for customer with varying degrees of service expertise" in International Journal of Service Industry Management, Vol. 9, No. 1, pp. 7-23.
-
(1998)
International Journal of Service Industry Management
, vol.9
, Issue.1
, pp. 7-23
-
-
Andreassen, W.1
Lindestad, B.2
-
8
-
-
85047685143
-
How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace
-
Aquino, K., Tripp, T.M. and Bies, R.J. (2001), "How employees respond to personal offense: the effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace" in Journal of Applied Psychology, Vol. 86, No. 1, pp. 52-9.
-
(2001)
Journal of Applied Psychology
, vol.86
, Issue.1
, pp. 52-59
-
-
Aquino, K.1
Tripp, T.M.2
Bies, R.J.3
-
9
-
-
0000280749
-
An empirical examination of the relationship between corporate social responsibility and profitability
-
Aupperle, K.E., Carroll, A.B. and Hatfield, J.D. (1985), "An empirical examination of the relationship between corporate social responsibility and profitability" in Academy of Management Journal, Vol. 28, No. 2, pp. 446-63.
-
(1985)
Academy of Management Journal
, vol.28
, Issue.2
, pp. 446-463
-
-
Aupperle, K.E.1
Carroll, A.B.2
Hatfield, J.D.3
-
10
-
-
84896930624
-
Firm resources and sustained competitive advantage
-
(special issue)
-
Barney, J. (1991), "Firm resources and sustained competitive advantage" in Journal of Management, Vol. 17, pp. 99-120, (special issue).
-
(1991)
Journal of Management
, vol.17
, pp. 99-120
-
-
Barney, J.1
-
11
-
-
0025397298
-
Comparative fit indexes in structural models
-
Bentler, P.M. (1990), "Comparative fit indexes in structural models" in Psychological Bulletin, Vol. 107, No. 2, pp. 238-46.
-
(1990)
Psychological Bulletin
, vol.107
, Issue.2
, pp. 238-246
-
-
Bentler, P.M.1
-
13
-
-
8644223640
-
CSR in Australia: Some ups, some downs
-
Birch, D. (2002), "CSR in Australia: some ups, some downs" in Journal of Corporate Citizenship, Vol. 5, pp. 73-84.
-
(2002)
Journal of Corporate Citizenship
, vol.5
, pp. 73-84
-
-
Birch, D.1
-
14
-
-
0033247750
-
A dynamic model of customers' usage of service: Usage as an antecedent and consequence of satisfaction
-
Bolton, R.N. and Lemon, K.N. (1999), "A dynamic model of customers' usage of service: usage as an antecedent and consequence of satisfaction" in Journal of Marketing Research, Vol. 36, No. 2, pp. 171-86.
-
(1999)
Journal of Marketing Research
, vol.36
, Issue.2
, pp. 171-186
-
-
Bolton, R.N.1
Lemon, K.N.2
-
15
-
-
0031541045
-
The company and the product: Corporate associations and consumer product responses
-
Brown, T.J. and Dacin, P.A. (1997), "The company and the product: corporate associations and consumer product responses" in Journal of Marketing, Vol. 61, No. 1, pp. 68-84.
-
(1997)
Journal of Marketing
, vol.61
, Issue.1
, pp. 68-84
-
-
Brown, T.J.1
Dacin, P.A.2
-
16
-
-
33750324478
-
Corporate reputation and organization identity as constructs for business and society research
-
Wood, D., Windsor, D. (Eds.)
-
Brown, T.J. and Logsdon, J.M. (1999), "Corporate reputation and organization identity as constructs for business and society research" Wood, D. and Windsor, D. (Eds.), Proceedings of the Tenth Annual Meeting of the International Association for Business and Society, Paris, France.
-
(1999)
Proceedings of the Tenth Annual Meeting of the International Association for Business and Society, Paris, France
-
-
Brown, T.J.1
Logsdon, J.M.2
-
17
-
-
0000758307
-
A three-dimensional conceptual model of corporate performance
-
Carroll, A.B. (1979), "A three-dimensional conceptual model of corporate performance" in Academy of Management Review, Vol. 4, No. 4, pp. 497-505.
-
(1979)
Academy of Management Review
, vol.4
, Issue.4
, pp. 497-505
-
-
Carroll, A.B.1
-
18
-
-
46449089352
-
Ethical commitment, financial performance, and evaluation: An empirical investigation of Korean companies
-
Choi, T.H. and Jung, J. (2008), "Ethical commitment, financial performance, and evaluation: an empirical investigation of Korean companies" in Journal of Business Ethics, Vol. 81, No. 2, pp. 447-63.
-
(2008)
Journal of Business Ethics
, vol.81
, Issue.2
, pp. 447-463
-
-
Choi, T.H.1
Jung, J.2
-
19
-
-
0031699272
-
Deterrence, reputations, and competitive cognition
-
Clark, B.H. and Montgomery, D.B. (1998), "Deterrence, reputations, and competitive cognition" in Management Science, Vol. 44, No. 1, pp. 62-82.
-
(1998)
Management Science
, vol.44
, Issue.1
, pp. 62-82
-
-
Clark, B.H.1
Montgomery, D.B.2
-
20
-
-
85043737515
-
Justice at the millennium: A meta-analytic review of 25 years of organizational justice research
-
Colquitt, J.A., Conlon, D.E., Wesson, M.J., Porter, C.O.L.H. and Ny, K.Y. (2001), "Justice at the millennium: a meta-analytic review of 25 years of organizational justice research" in Journal of Applied Psychology, Vol. 86, No. 3, pp. 425-45.
-
(2001)
Journal of Applied Psychology
, vol.86
, Issue.3
, pp. 425-445
-
-
Colquitt, J.A.1
Conlon, D.E.2
Wesson, M.J.3
Porter, C.O.L.H.4
Ny, K.Y.5
-
21
-
-
84862049165
-
Causes and effects
-
Cone, C.L., Feldman, M.A. and DaSilva, A.T. (2003), "Causes and effects" in Harvard Business Review, Vol. 81, No. 7, pp. 95-101.
-
(2003)
Harvard Business Review
, vol.81
, Issue.7
, pp. 95-101
-
-
Cone, C.L.1
Feldman, M.A.2
DaSilva, A.T.3
-
22
-
-
0345016390
-
Deonic justice: The role of moral principles in workplace fairness
-
Cropanzano, R., Goldman, B. and Folger, R. (2003), "Deonic justice: the role of moral principles in workplace fairness" in Journal of Organizational Behaviour, Vol. 24, No. 8, pp. 1019-24.
-
(2003)
Journal of Organizational Behaviour
, vol.24
, Issue.8
, pp. 1019-1024
-
-
Cropanzano, R.1
Goldman, B.2
Folger, R.3
-
23
-
-
0035315493
-
Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice
-
Cropanzano, R., Bryne, Z.S., Bobocel, D.R. and Rupp, D.E. (2001a), "Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice" in Journal of Vocational Behaviour, Vol. 58, No. 2, pp. 164-209.
-
(2001)
Journal of Vocational Behaviour
, vol.58
, Issue.2
, pp. 164-209
-
-
Cropanzano, R.1
Bryne, Z.S.2
Bobocel, D.R.3
Rupp, D.E.4
-
24
-
-
0000712657
-
Three roads to organizational justice
-
Ferris, J. (Ed.), JAI Press, New York, NY
-
Cropanzano, R., Rupp, D.E., Mohler, C.J. and Schminke, M. (2001b), "Three roads to organizational justice" in Ferris, J. (Ed.), Research in Personnel and Human Resource Management, Vol. 20, JAI Press, New York, NY, pp. 1-113.
-
(2001)
Research in Personnel and Human Resource Management
, vol.20
, pp. 1-113
-
-
Cropanzano, R.1
Rupp, D.E.2
Mohler, C.J.3
Schminke, M.4
-
25
-
-
8644287928
-
Avoiding the customer satisfaction rut
-
Dahlsten, F. (2003), "Avoiding the customer satisfaction rut" in Sloan Management Review, Vol. 44, No. 4, pp. 73-7.
-
(2003)
Sloan Management Review
, vol.44
, Issue.4
, pp. 73-77
-
-
Dahlsten, F.1
-
27
-
-
0001115987
-
The case for and against business assumption of social responsibilities
-
Davis, K. (1973), "The case for and against business assumption of social responsibilities" in Academy of Management Journal, Vol. 16, No. 2, pp. 312-22.
-
(1973)
Academy of Management Journal
, vol.16
, Issue.2
, pp. 312-322
-
-
Davis, K.1
-
28
-
-
0041589667
-
A resource-based view of corporate responsiveness towards employees
-
de la Cruz Déniz-Déniz, M., De Saá-Pérez, P. (2003), "A resource-based view of corporate responsiveness towards employees" in Organization Studies, Vol. 24, No. 2, pp. 9-319.
-
(2003)
Organization Studies
, vol.24
, Issue.2
, pp. 9-319
-
-
de la Cruz Déniz-Déniz, M.1
de Saá-Pérez, P.2
-
29
-
-
0000857363
-
Asset stock accumulation and sustainability of competitive advantage
-
Dierickx, I. and Cool, K. (1989), "Asset stock accumulation and sustainability of competitive advantage" in Management Science, Vol. 35, No. 12, pp. 1504-11.
-
(1989)
Management Science
, vol.35
, Issue.12
, pp. 1504-1511
-
-
Dierickx, I.1
Cool, K.2
-
30
-
-
0001151312
-
The effect of reputation on the decision to joint venture
-
Dollinger, M.J., Golden, P.A. and Saxton, T. (1997), "The effect of reputation on the decision to joint venture" in Strategic Management Journal, Vol. 18, No. 2, pp. 127-40.
-
(1997)
Strategic Management Journal
, vol.18
, Issue.2
, pp. 127-140
-
-
Dollinger, M.J.1
Golden, P.A.2
Saxton, T.3
-
31
-
-
0030492493
-
Company advertising with a social dimension: The role of noneconomic criteria
-
Drumwright, M.D. (1996), "Company advertising with a social dimension: the role of noneconomic criteria" in Journal of Marketing, Vol. 60, No. 4, pp. 71-87.
-
(1996)
Journal of Marketing
, vol.60
, Issue.4
, pp. 71-87
-
-
Drumwright, M.D.1
-
32
-
-
0030518346
-
The American customer satisfaction index: Nature, purpose, and findings
-
Fornell, C., Johnson, M.D., Anderson, E.W., Cha, J. and Everitt Bryant, B. (1996), "The American customer satisfaction index: nature, purpose, and findings" in Journal of Marketing, Vol. 60, No. 4, pp. 7-18.
-
(1996)
Journal of Marketing
, vol.60
, Issue.4
, pp. 7-18
-
-
Fornell, C.1
Johnson, M.D.2
Anderson, E.W.3
Cha, J.4
Everitt Bryant, B.5
-
33
-
-
0003031310
-
The Fortune corporate 'reputation' index: Reputation for what?
-
Fryxell, G.E. and Wang, J. (1994), "The Fortune corporate 'reputation' index: reputation for what?" in Journal of Management, Vol. 20, No. 1, pp. 1-14.
-
(1994)
Journal of Management
, vol.20
, Issue.1
, pp. 1-14
-
-
Fryxell, G.E.1
Wang, J.2
-
34
-
-
0000414350
-
Customer responses to service failures: Influence of procedural and interactional fairness perceptions
-
Goodwin, C. and Ross, I. (1992), "Customer responses to service failures: influence of procedural and interactional fairness perceptions" in Journal of Business Research, Vol. 25, No. 2, pp. 149-63.
-
(1992)
Journal of Business Research
, vol.25
, Issue.2
, pp. 149-163
-
-
Goodwin, C.1
Ross, I.2
-
35
-
-
84992828769
-
Corporate social performance as a competitive advantage in attracting a quality workforce
-
Greening, D.W. and Turban, D.B. (2000), "Corporate social performance as a competitive advantage in attracting a quality workforce" in Business and Society, Vol. 39, pp. 254-80.
-
(2000)
Business and Society
, vol.39
, pp. 254-280
-
-
Greening, D.W.1
Turban, D.B.2
-
36
-
-
33751512815
-
Does corporate reputation provide a cushion to companies facing market volatility? Some supporting evidence
-
Gregory, J.R. (1998), "Does corporate reputation provide a cushion to companies facing market volatility? Some supporting evidence" in Corporate Reputation Review, Vol. 1, No. 3, pp. 288-90.
-
(1998)
Corporate Reputation Review
, vol.1
, Issue.3
, pp. 288-290
-
-
Gregory, J.R.1
-
37
-
-
0000171195
-
The corporate social performance and corporate financial performance debate: Twenty-five years of incomparable research
-
Griffin, J.J. and Mahon, J.F. (1997), "The corporate social performance and corporate financial performance debate: twenty-five years of incomparable research" in Business and Society, Vol. 36, No. 1, pp. 5-31.
-
(1997)
Business and Society
, vol.36
, Issue.1
, pp. 5-31
-
-
Griffin, J.J.1
Mahon, J.F.2
-
38
-
-
0035529301
-
High-involvement work practices, turnover, and productivity: Evidence from New Zealand
-
Guthrie, J.P. (2001), "High-involvement work practices, turnover, and productivity: evidence from New Zealand" in Academy of Management Journal, Vol. 44, No. 1, pp. 180-90.
-
(2001)
Academy of Management Journal
, vol.44
, Issue.1
, pp. 180-190
-
-
Guthrie, J.P.1
-
39
-
-
0003506109
-
-
Macmillan, New York, NY
-
Hair, J.F. Jr, Anderson, R.E., Tatham, R.L. and Black, W.C. (1995), Multivariate Data Analysis, Macmillan, New York, NY.
-
(1995)
Multivariate Data Analysis
-
-
Hair Jr., J.F.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.C.4
-
41
-
-
17544368816
-
Do satisfied customers really pay more? A study of the relationship between customer satisfaction and willingness to pay
-
Homburg, C., Koschate, N. and Hoyer, W.D. (2005), "Do satisfied customers really pay more? A study of the relationship between customer satisfaction and willingness to pay" in Journal of Marketing, Vol. 69, No. 2, pp. 84-96.
-
(2005)
Journal of Marketing
, vol.69
, Issue.2
, pp. 84-96
-
-
Homburg, C.1
Koschate, N.2
Hoyer, W.D.3
-
42
-
-
13144250328
-
The impact of human resource management practices on turnover, productivity, and corporate financial performance
-
Huselid, M.A. (1995), "The impact of human resource management practices on turnover, productivity, and corporate financial performance" in Academy of Management Journal, Vol. 38, No. 3, pp. 635-72.
-
(1995)
Academy of Management Journal
, vol.38
, Issue.3
, pp. 635-672
-
-
Huselid, M.A.1
-
43
-
-
2942625232
-
Coming up short on nonfinancial performance measurement
-
Ittner, C.S. and Larcker, D. (2003), "Coming up short on nonfinancial performance measurement" in Harvard Business Review, Vol. 81, No. 11, pp. 88-95.
-
(2003)
Harvard Business Review
, vol.81
, Issue.11
, pp. 88-95
-
-
Ittner, C.S.1
Larcker, D.2
-
44
-
-
34547290305
-
Using the balanced scorecard as a strategic management system
-
Kaplan, R.S. and Norton, D.P. (2007), "Using the balanced scorecard as a strategic management system" in Harvard Business Review, Vol. 85, Nos 7/8, pp. 150-61.
-
(2007)
Harvard Business Review
, vol.85
, Issue.7-8
, pp. 150-161
-
-
Kaplan, R.S.1
Norton, D.P.2
-
45
-
-
0000726891
-
Advertising as a signal
-
Kihlstrom, R.E. and Riordan, R. (1984), "Advertising as a signal" in Journal of Political Economy, Vol. 92, No. 3, pp. 427-50.
-
(1984)
Journal of Political Economy
, vol.92
, Issue.3
, pp. 427-450
-
-
Kihlstrom, R.E.1
Riordan, R.2
-
46
-
-
0002238070
-
Corporate citizenship in Japan: Survey from Japanese firms
-
Lewin, A.Y., Sakano, T., Stevens, C.U. and Victor, B. (1995), "Corporate citizenship in Japan: survey from Japanese firms" in Journal of Business Ethics, Vol. 14, No. 2, pp. 83-101.
-
(1995)
Journal of Business Ethics
, vol.14
, Issue.2
, pp. 83-101
-
-
Lewin, A.Y.1
Sakano, T.2
Stevens, C.U.3
Victor, B.4
-
47
-
-
77949560006
-
Global survey of business executives
-
McKinsey and Company
-
McKinsey & Company (2006), "Global survey of business executives" in The McKinsey Quarterly, January, pp. 1-10.
-
(2006)
The McKinsey Quarterly
, Issue.January
, pp. 1-10
-
-
-
48
-
-
33645160256
-
Corporate social responsibility: Strategic implications
-
(special issue)
-
McWilliams, A., Siegel, D.S. and Wright, P.M. (2006), "Corporate social responsibility: strategic implications" in Journal of Management Studies, Vol. 43, pp. 1-18, (special issue).
-
(2006)
Journal of Management Studies
, vol.43
, pp. 1-18
-
-
McWilliams, A.1
Siegel, D.S.2
Wright, P.M.3
-
49
-
-
84992850875
-
Corporate reputation: A research agenda using strategy and stakeholder literature
-
Mahon, J.F. (2002), "Corporate reputation: a research agenda using strategy and stakeholder literature" in Business and Society, Vol. 41, No. 4, pp. 415-45.
-
(2002)
Business and Society
, vol.41
, Issue.4
, pp. 415-445
-
-
Mahon, J.F.1
-
50
-
-
0035285465
-
Consumers' perceptions of corporate social responsibilities: A cross-cultural comparison
-
Maignan, I. (2001), "Consumers' perceptions of corporate social responsibilities: a cross-cultural comparison" in Journal of Business Ethics, Vol. 30, No. 1, pp. 57-72.
-
(2001)
Journal of Business Ethics
, vol.30
, Issue.1
, pp. 57-72
-
-
Maignan, I.1
-
51
-
-
0034134370
-
Measuring corporate citizenship in two countries: The case of the United States and France
-
Maignan, I. and Ferrell, O.C. (2000), "Measuring corporate citizenship in two countries: the case of the United States and France" in Journal of Business Ethics, Vol. 23, No. 3, pp. 283-97.
-
(2000)
Journal of Business Ethics
, vol.23
, Issue.3
, pp. 283-297
-
-
Maignan, I.1
Ferrell, O.C.2
-
52
-
-
0041871024
-
Antecedents and benefits of corporate citizenship: An investigation of French businesses
-
Maignan, I. and Ferrell, O.C. (2001), "Antecedents and benefits of corporate citizenship: an investigation of French businesses" in Journal of Business Research, Vol. 51, No. 1, pp. 37-51.
-
(2001)
Journal of Business Research
, vol.51
, Issue.1
, pp. 37-51
-
-
Maignan, I.1
Ferrell, O.C.2
-
53
-
-
22844457325
-
Corporate citizenship: Cultural antecedents and business benefits
-
Maignan, I., Ferrell, O.C. and Hult, G.T.M. (1999), "Corporate citizenship: cultural antecedents and business benefits" in Academy of Marketing Science Journal, Vol. 27, No. 4, pp. 455-69.
-
(1999)
Academy of Marketing Science Journal
, vol.27
, Issue.4
, pp. 455-469
-
-
Maignan, I.1
Ferrell, O.C.2
Hult, G.T.M.3
-
54
-
-
0037398254
-
Beyond the balanced scorecard: Refining the search for organizational success measures
-
Maltz, A.C., Shenhar, A.J. and Reilly, R.R. (2003), "Beyond the balanced scorecard: refining the search for organizational success measures" in Long Range Planning, Vol. 36, No. 2, pp. 187-204.
-
(2003)
Long Range Planning
, vol.36
, Issue.2
, pp. 187-204
-
-
Maltz, A.C.1
Shenhar, A.J.2
Reilly, R.R.3
-
55
-
-
0347569255
-
Misery loves company: Rethinking social initiatives by business
-
Margolis, J.D. and Walsh, J.P. (2003), "Misery loves company: rethinking social initiatives by business" in Administrative Science Quarterly, Vol. 48, pp. 265-305.
-
(2003)
Administrative Science Quarterly
, vol.48
, pp. 265-305
-
-
Margolis, J.D.1
Walsh, J.P.2
-
56
-
-
23744443322
-
The role and potential of stakeholders in 'hollow participation': Conventional stakeholder theory and institutionalist alternatives
-
Mellahi, K. and Wood, G. (2003), "The role and potential of stakeholders in 'hollow participation': conventional stakeholder theory and institutionalist alternatives" in Business and Society Review, Vol. 108, No. 2, pp. 183-202.
-
(2003)
Business and Society Review
, vol.108
, Issue.2
, pp. 183-202
-
-
Mellahi, K.1
Wood, G.2
-
57
-
-
0035528629
-
Getting it together: Temporal coordination and conflict management in global virtual teams
-
Montoya-Weiss, M.M., Massey, A.P. and Song, M. (2001), "Getting it together: temporal coordination and conflict management in global virtual teams" in Academy of Management Journal, Vol. 44, No. 6, pp. 1251-62.
-
(2001)
Academy of Management Journal
, vol.44
, Issue.6
, pp. 1251-1262
-
-
Montoya-Weiss, M.M.1
Massey, A.P.2
Song, M.3
-
58
-
-
0003473879
-
-
Harvard Business School Press, Boston, MA
-
Nash, L.J. (1993), Good Intentions Aside, Harvard Business School Press, Boston, MA.
-
(1993)
Good Intentions Aside
-
-
Nash, L.J.1
-
59
-
-
25844454857
-
Corporate reputation, stakeholders and the social performance-financial performance relationship
-
Neville, B.A., Bell, S.J. and Mengüç, B. (2005), "Corporate reputation, stakeholders and the social performance-financial performance relationship" in European Journal of Marketing, Vol. 39, Nos 9/10, pp. 1184-98.
-
(2005)
European Journal of Marketing
, vol.39
, Issue.9-10
, pp. 1184-1198
-
-
Neville, B.A.1
Bell, S.J.2
Mengüç, B.3
-
61
-
-
0002852072
-
Consumer perceptions of interpersonal equity and satisfaction in transactions: A field survey approach
-
Oliver, R.L. and Swan, J.E. (1989a), "Consumer perceptions of interpersonal equity and satisfaction in transactions: a field survey approach" in Journal of Marketing, Vol. 53, No. 2, pp. 21-35.
-
(1989)
Journal of Marketing
, vol.53
, Issue.2
, pp. 21-35
-
-
Oliver, R.L.1
Swan, J.E.2
-
62
-
-
0000684964
-
Equity and disconfirmation perceptions as influences on merchant and product satisfaction
-
Oliver, R.L. and Swan, J.E. (1989b), "Equity and disconfirmation perceptions as influences on merchant and product satisfaction" in Journal of Consumer Research, Vol. 16, No. 3, pp. 372-83.
-
(1989)
Journal of Consumer Research
, vol.16
, Issue.3
, pp. 372-383
-
-
Oliver, R.L.1
Swan, J.E.2
-
63
-
-
0042090748
-
Corporate social and financial performance: A meta-analysis
-
Orlitzky, M., Schmidt, F.L. and Rynes, S.L. (2003), "Corporate social and financial performance: a meta-analysis" in Organisation Studies, Vol. 24, No. 3, pp. 403-41.
-
(2003)
Organisation Studies
, vol.24
, Issue.3
, pp. 403-441
-
-
Orlitzky, M.1
Schmidt, F.L.2
Rynes, S.L.3
-
64
-
-
34247358596
-
-
Parliamentary Joint Committee on Corporations and Financial Services, Commonwealth of Australia, Canberra
-
Parliamentary Joint Committee on Corporations and Financial Services (2006), Corporate Responsibility: Managing Risk and Creating Value, Commonwealth of Australia, Canberra.
-
(2006)
Corporate Responsibility: Managing Risk and Creating Value
-
-
-
65
-
-
33645532692
-
Using corporate social responsibility as insurance for financial performance
-
Peloza, J. (2006), "Using corporate social responsibility as insurance for financial performance" in California Management Review, Vol. 48, No. 2, pp. 52-72.
-
(2006)
California Management Review
, vol.48
, Issue.2
, pp. 52-72
-
-
Peloza, J.1
-
66
-
-
43949166534
-
The effects of satisfaction and structural constraints on retailer exiting, voice, loyalty, opportunism, and neglect
-
Ping, R. (1993), "The effects of satisfaction and structural constraints on retailer exiting, voice, loyalty, opportunism, and neglect" in Journal of Retailing, Vol. 69, No. 3, pp. 320-52.
-
(1993)
Journal of Retailing
, vol.69
, Issue.3
, pp. 320-352
-
-
Ping, R.1
-
67
-
-
0001341294
-
Corporate citizenship perspectives and foreign direct investment in the US
-
Pinkston, T.S. and Carroll, A.B. (1994), "Corporate citizenship perspectives and foreign direct investment in the US" in Journal of Business Ethics, Vol. 13, No. 3, pp. 157-69.
-
(1994)
Journal of Business Ethics
, vol.13
, Issue.3
, pp. 157-169
-
-
Pinkston, T.S.1
Carroll, A.B.2
-
68
-
-
0030076277
-
A retrospective examination of CSR orientations: Have they changed?
-
Pinkston, T.S. and Carroll, A.B. (1996), "A retrospective examination of CSR orientations: have they changed?" in Journal of Business Ethics, Vol. 15, No. 2, pp. 199-206.
-
(1996)
Journal of Business Ethics
, vol.15
, Issue.2
, pp. 199-206
-
-
Pinkston, T.S.1
Carroll, A.B.2
-
69
-
-
0141907688
-
Common method bias in behavioural research: A critical review of the literature and recommended remedies
-
Podsakoff, P.M., MacKenzie, S.B., Lee, J.Y. and Podsakoff, N.P. (2003), "Common method bias in behavioural research: a critical review of the literature and recommended remedies" in Journal of Applied Psychology, Vol. 88, No. 5, pp. 879-903.
-
(2003)
Journal of Applied Psychology
, vol.88
, Issue.5
, pp. 879-903
-
-
Podsakoff, P.M.1
MacKenzie, S.B.2
Lee, J.Y.3
Podsakoff, N.P.4
-
70
-
-
33845336816
-
Strategy and society: The link between competitive advantage and corporate social responsibility
-
Porter, M.E. and Kramer, M.R. (2006), "Strategy and society: the link between competitive advantage and corporate social responsibility" in Harvard Business Review, Vol. 84, No. 12, pp. 78-92.
-
(2006)
Harvard Business Review
, vol.84
, Issue.12
, pp. 78-92
-
-
Porter, M.E.1
Kramer, M.R.2
-
71
-
-
77954240722
-
-
PricewaterhouseCoopers, PricewaterhouseCoopers, New York, NY
-
PricewaterhouseCoopers (2007), 10th Annual Global CEO Survey, PricewaterhouseCoopers, New York, NY.
-
(2007)
10th Annual Global CEO Survey
-
-
-
72
-
-
84986180574
-
Identifying the determinants of corporate managers perceived social obligations
-
Quazi, A.M. (2003), "Identifying the determinants of corporate managers perceived social obligations" in Management Decision, Vol. 41, No. 9, pp. 822-31.
-
(2003)
Management Decision
, vol.41
, Issue.9
, pp. 822-831
-
-
Quazi, A.M.1
-
73
-
-
84989092289
-
The social construction of reputation: Certification contests, legitimization, and the survival of organizations in the American automobile industry: 1895-1912
-
(special issue)
-
Rao, H. (1994), "The social construction of reputation: certification contests, legitimization, and the survival of organizations in the American automobile industry: 1895-1912" in Strategic Management Journal, Vol. 15, pp. 29-44, (special issue).
-
(1994)
Strategic Management Journal
, vol.15
, pp. 29-44
-
-
Rao, H.1
-
74
-
-
0036905213
-
Corporate reputation and sustained superior financial performance
-
Roberts, P.W. and Dowling, G.R. (2002), "Corporate reputation and sustained superior financial performance" in Strategic Management Journal, Vol. 23, No. 12, pp. 1077-93.
-
(2002)
Strategic Management Journal
, vol.23
, Issue.12
, pp. 1077-1093
-
-
Roberts, P.W.1
Dowling, G.R.2
-
75
-
-
84992904020
-
A brand new brand of corporate social performance
-
Rowley, T. and Berman, S. (2000), "A brand new brand of corporate social performance" in Business and Society, Vol. 39, No. 4, pp. 397-418.
-
(2000)
Business and Society
, vol.39
, Issue.4
, pp. 397-418
-
-
Rowley, T.1
Berman, S.2
-
76
-
-
0002866621
-
The employee-customer-profit chain at sears
-
Rucci, A.J., Kirn, S.P. and Quinn, R.T. (1998), "The employee-customer-profit chain at sears" in Harvard Business Review, Vol. 76, No. 1, pp. 82-97.
-
(1998)
Harvard Business Review
, vol.76
, Issue.1
, pp. 82-97
-
-
Rucci, A.J.1
Kirn, S.P.2
Quinn, R.T.3
-
77
-
-
85132290401
-
The influence of country and industry on ethical perceptions of senior executives in the US and Europe
-
Schlegelmich, B.B. and Robertson, D.C. (1995), "The influence of country and industry on ethical perceptions of senior executives in the US and Europe" in Journal of International Business Studies, Vol. 26, No. 4, pp. 859-79.
-
(1995)
Journal of International Business Studies
, vol.26
, Issue.4
, pp. 859-879
-
-
Schlegelmich, B.B.1
Robertson, D.C.2
-
78
-
-
33644624065
-
Building corporate associations: Consumer attributions for corporate socially responsible programs
-
Scholder, E.P., Webb, D.J. and Mohr, L.A. (2006), "Building corporate associations: consumer attributions for corporate socially responsible programs" in Journal of the Academy of Marketing Science, Vol. 34, No. 2, pp. 147-57.
-
(2006)
Journal of the Academy of Marketing Science
, vol.34
, Issue.2
, pp. 147-157
-
-
Scholder, E.P.1
Webb, D.J.2
Mohr, L.A.3
-
79
-
-
0035534137
-
Does doing good always lead to doing better? Consumer reactions to corporate social responsibility
-
Sen, S. and Bhattacharya, C.B. (2001), "Does doing good always lead to doing better? Consumer reactions to corporate social responsibility" in Journal of Marketing Research, Vol. 38, No. 2, pp. 225-44.
-
(2001)
Journal of Marketing Research
, vol.38
, Issue.2
, pp. 225-244
-
-
Sen, S.1
Bhattacharya, C.B.2
-
80
-
-
0032220449
-
An organisation-level analysis of voluntary and involuntary turnover
-
Shaw, J.D., Delery, J.E., Jenkins, D.G. Jr and Gupta, N. (1998), "An organisation-level analysis of voluntary and involuntary turnover" in Academy of Management Journal, Vol. 41, No. 5, pp. 511-25.
-
(1998)
Academy of Management Journal
, vol.41
, Issue.5
, pp. 511-525
-
-
Shaw, J.D.1
Delery, J.E.2
Jenkins Jr., D.G.3
Gupta, N.4
-
81
-
-
34548045031
-
Defining corporate social responsibility: A view from big companies in Germany and the UK
-
Silberhorn, D. and Warren, R.C. (2007), "Defining corporate social responsibility: a view from big companies in Germany and the UK" in European Management Review, Vol. 19, No. 5, pp. 352-72.
-
(2007)
European Management Review
, vol.19
, Issue.5
, pp. 352-372
-
-
Silberhorn, D.1
Warren, R.C.2
-
82
-
-
0011899406
-
The resource-based view and marketing: The role of market-based assets in gaining competitive advantage
-
Srivastava, R.K., Fahey, L. and Christensen, H.K. (2001), "The resource-based view and marketing: the role of market-based assets in gaining competitive advantage" in Journal of Management, Vol. 27, No. 6, pp. 777-802.
-
(2001)
Journal of Management
, vol.27
, Issue.6
, pp. 777-802
-
-
Srivastava, R.K.1
Fahey, L.2
Christensen, H.K.3
-
83
-
-
0031627720
-
The relationship between corporate social performance and organisational size, financial performance, and environmental performance: An empirical examination
-
Stanwick, P.A. and Stanwick, S.D. (1998), "The relationship between corporate social performance and organisational size, financial performance, and environmental performance: an empirical examination" in Journal of Business Ethics, Vol. 17, No. 2, pp. 195-204.
-
(1998)
Journal of Business Ethics
, vol.17
, Issue.2
, pp. 195-204
-
-
Stanwick, P.A.1
Stanwick, S.D.2
-
84
-
-
0042866148
-
Rediscovering customer satisfaction
-
Taylor, A. (2003), "Rediscovering customer satisfaction" in Business Horizons, Vol. 46, No. 5, pp. 3-14.
-
(2003)
Business Horizons
, vol.46
, Issue.5
, pp. 3-14
-
-
Taylor, A.1
-
85
-
-
21744445921
-
Corporate social performance and organizational attractiveness to prospective employees
-
Turban, D.B. and Greening, D.W. (1997), "Corporate social performance and organizational attractiveness to prospective employees" in Academy of Management Journal, Vol. 40, pp. 658-72.
-
(1997)
Academy of Management Journal
, vol.40
, pp. 658-672
-
-
Turban, D.B.1
Greening, D.W.2
-
86
-
-
0000386488
-
Conditions leading to value-expressive effects in judgments of procedural justice: A test of four models
-
Tyler, T.R. (1987), "Conditions leading to value-expressive effects in judgments of procedural justice: a test of four models" in Journal of Personality and Social Psychology, Vol. 52, No. 2, pp. 333-44.
-
(1987)
Journal of Personality and Social Psychology
, vol.52
, Issue.2
, pp. 333-344
-
-
Tyler, T.R.1
-
87
-
-
0002719999
-
Cause-related marketing: A coalignment of marketing strategy and corporate philanthropy
-
Varadarajan, P.R. and Menon, A. (1988), "Cause-related marketing: a coalignment of marketing strategy and corporate philanthropy" in Journal of Marketing, Vol. 52, No. 3, pp. 58-74.
-
(1988)
Journal of Marketing
, vol.52
, Issue.3
, pp. 58-74
-
-
Varadarajan, P.R.1
Menon, A.2
-
88
-
-
0001517753
-
The evolution of the corporate social performance model
-
Wartick, S.L. and Cochran, P.L. (1985), "The evolution of the corporate social performance model" in Academy of Management Review, Vol. 10, No. 4, pp. 758-69.
-
(1985)
Academy of Management Review
, vol.10
, Issue.4
, pp. 758-769
-
-
Wartick, S.L.1
Cochran, P.L.2
-
89
-
-
46749138315
-
The business case for corporate social responsibility: A company-level measurement approach for CSR
-
Weber, M. (2008), "The business case for corporate social responsibility: a company-level measurement approach for CSR" in European Management Journal, Vol. 26, No. 4, pp. 247-61.
-
(2008)
European Management Journal
, vol.26
, Issue.4
, pp. 247-261
-
-
Weber, M.1
-
90
-
-
84989026819
-
Reputation and corporate strategy: A review of recent theory and applications
-
Weigelt, K. and Camerer, C. (1988), "Reputation and corporate strategy: a review of recent theory and applications" in Strategic Management Journal, Vol. 9, No. 5, pp. 443-54.
-
(1988)
Strategic Management Journal
, vol.9
, Issue.5
, pp. 443-454
-
-
Weigelt, K.1
Camerer, C.2
-
91
-
-
0033410389
-
Reputation management as a motivation for sales structure decisions
-
Weiss, A.M., Anderson, E. and MacInnis, D.J. (1999), "Reputation management as a motivation for sales structure decisions" in Journal of Marketing, Vol. 63, No. 4, pp. 74-89.
-
(1999)
Journal of Marketing
, vol.63
, Issue.4
, pp. 74-89
-
-
Weiss, A.M.1
Anderson, E.2
MacInnis, D.J.3
-
92
-
-
22544468948
-
Towards a managerial research agenda for customer satisfaction
-
Westbrook, R.A. (2000), "Towards a managerial research agenda for customer satisfaction" in Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour, Vol. 13, No. 1, pp. 17-25.
-
(2000)
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behaviour
, vol.13
, Issue.1
, pp. 17-25
-
-
Westbrook, R.A.1
-
93
-
-
0002846846
-
Reputations in games and markets
-
Roth, A.E. (Ed.), Cambridge University Press, New York, NY
-
Wilson, R. (1985), "Reputations in games and markets" in Roth, A.E. (Ed.), Game-theoretic Models of Bargaining, Cambridge University Press, New York, NY, pp. 65-84.
-
(1985)
Game-Theoretic Models of Bargaining
, pp. 65-84
-
-
Wilson, R.1
-
94
-
-
0039817411
-
The effect of brand advertising on company image: Implications for corporate advertising
-
Winters, L.C. (1986), "The effect of brand advertising on company image: implications for corporate advertising" in Journal of Advertising Research, Vol. 26, No. 2, pp. 54-9.
-
(1986)
Journal of Advertising Research
, vol.26
, Issue.2
, pp. 54-59
-
-
Winters, L.C.1
-
95
-
-
0000856630
-
Corporate social performance revisited
-
Wood, D.J. (1991), "Corporate social performance revisited" in Academy of Management Review, Vol. 16, No. 4, pp. 691-718.
-
(1991)
Academy of Management Review
, vol.16
, Issue.4
, pp. 691-718
-
-
Wood, D.J.1
-
96
-
-
0010150737
-
The effects of information and company reputation on intentions to buy a business service
-
Yoon, E., Guffey, H. and Kijewski, V. (1993), "The effects of information and company reputation on intentions to buy a business service" in Journal of Business Research, Vol. 27, No. 3, pp. 215-28.
-
(1993)
Journal of Business Research
, vol.27
, Issue.3
, pp. 215-228
-
-
Yoon, E.1
Guffey, H.2
Kijewski, V.3
-
97
-
-
0002667763
-
Consumer perceptions of price, quality, and value: A conceptual model and synthesis of research
-
Zeithaml, V.A. (1988), "Consumer perceptions of price, quality, and value: a conceptual model and synthesis of research" in Journal of Marketing, Vol. 52, No. 3, pp. 2-22.
-
(1988)
Journal of Marketing
, vol.52
, Issue.3
, pp. 2-22
-
-
Zeithaml, V.A.1
-
98
-
-
0000357545
-
Estimating nonresponse bias in mail surveys
-
Armstrong, J. and Overton, T. (1977), "Estimating nonresponse bias in mail surveys" in Journal of Marketing Research, Vol. 14, No. 3, pp. 396-402.
-
(1977)
Journal of Marketing Research
, vol.14
, Issue.3
, pp. 396-402
-
-
Armstrong, J.1
Overton, T.2
-
99
-
-
0002302993
-
High performance work systems and firm performance: A synthesis of research and managerial implications
-
Rowland, K.M., Ferris, G.R. (Eds.), JAI Press, Greenwich, CT
-
Becker, B. and Huselid, M.A. (1998), "High performance work systems and firm performance: a synthesis of research and managerial implications" in Rowland, K.M. and Ferris, G.R. (Eds.), Research in Personnel and Human Resource Management, JAI Press, Greenwich, CT, pp. 53-101.
-
(1998)
Research in Personnel and Human Resource Management
, pp. 53-101
-
-
Becker, B.1
Huselid, M.A.2
-
100
-
-
33646393510
-
Corporate reputation and social performance: The importance of fit
-
Brammer, S.J. and Pavelin, S. (2006), "Corporate reputation and social performance: the importance of fit" in Journal of Management Studies, Vol. 43, No. 3, pp. 435-55.
-
(2006)
Journal of Management Studies
, vol.43
, Issue.3
, pp. 435-455
-
-
Brammer, S.J.1
Pavelin, S.2
|