Conflict management for justice, innovation, and strategic advantage in organizational relationships

Journal of Applied Social Psychology

Volumn 40, Issue 3, 2010, Pages 636-665

  Tjosvold, Dean ^a   Wong, Alfred S H ^a   Wan, Paulina M K ^a  

^a LINGNAN UNIVERSITY   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 77952696814     PISSN: 00219029     EISSN: 15591816     Source Type: Journal    
DOI: 10.1111/j.1559-1816.2010.00591.x     Document Type: Article

References (80)

1. Alper S, Tjosvold D, Law S A. Conflict management, efficacy, and performance in self-managing work teams. Personnel Psychology 2000, 53:625-638.
2. Alvarez S A, Barney J B. How entrepreneurial firms can benefit from alliances with large partners. Academy of Management Executive 2001, 15:139-148. February
3. Anderson J C. An approach for confirmatory measurement and structural equation modeling of organizational properties. Management Science 1987, 33:525-541.
4. Argyris C, Schon D A. Organizational learning. II: Theory, method, and practice 1996, Reading, MA, Addison-Wesley
5. Barker J, Tjosvold D, Andrews I R. Conflict approaches of effective and ineffective managers: A field study in a matrix organization. Journal of Management Studies 1988, 25:167-178.
6. Beckman C M, Haunschild P R. Network learning: The effects of partners' heterogeneity of experience on corporate acquisitions. Administrative Science Quarterly 2002, 47:92-124.
7. Bentler P M, Bonett D G. Significance tests and goodness of fit in the analysis of covariance structure. Psychological Bulletin 1980, 88:588-606.
8. Bentler P M, Wu E J C. EQS for Windows user's guide 1995, Encino, CA, Multivariate Software, Inc
9. Bies R J. Interactional injustice: The sacred and the profane. Advances in organizational justice 2001, 89-118. Greenberg JCropanzano R. In, Eds., pp., Stanford, CA, Stanford University Press
10. Bies R J, Moag J S. Interactional justice: Communication criteria of fairness. Research on negotiations in organizations 1986, 43-55. Lewicki R J, Sheppard B HBazerman M H. In, Eds., Vol. 1, pp., Greenwich, CT, JAI Press
11. Boddy D, Macbeth D, Wanger B. Implementing collaboration between organizations: An empirical study of supply chain partnering. Journal of Management Studies 2000, 37:1003-1017.
12. Brislin R W. Back-translation for cross-cultural research. Journal of Cross-Cultural Psychology 1970, 1:185-216.
13. Brockner J. Making sense of procedural justice: How high procedural fairness can reduce or heighten the influence of outcome favorability. Academy of Management Review 2002, 27:58-76.
14. Burpitt W J, Bigoness W J. Leadership and innovation among teams. Small Group Research 1997, 28:414-423.
15. Buvik A, Andersen O. The impact of vertical coordination on ex post transaction costs in domestic and international buyer-seller relationships. Journal of International Marketing 2002, 10:1-24.
16. Buvik A, Gronhaug K. Inter-firm dependence, environmental uncertainty, and vertical coordination in industrial buyer-seller relationships. Omega 2000, 28:445-454.
17. Buvik A, John G. When does vertical coordination improve industrial purchasing relationships? Journal of Marketing 2000, 64:52-64. October
18. Chapman D W, Carter J F. Translation procedures for the cross-cultural use of measurement instruments. Education Evaluation and Public Analysis 1979, 1(3):71-76.
19. Chen G, Liu C H, Tjosvold D. Top management team and strategic advantage in China: The role of interdependence. 2002, December, Paper presented at the 3 annual meeting of the Asian Academy of Management, Bangkok, Thailand
20. Chen G, Liu C H, Tjosvold D. Conflict management for effective top management teams and innovation in China. Journal of Management Studies 2005, 42:277-300.
21. Cohen S G, Ledford G E. The effectiveness of self-managing teams: A quasi-experiment. Human Relations 1994, 47:13-43. Jr
22. Cohen-Charash Y. The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes 2001, 86:278-321.
23. Colquitt J A. On the dimensionality of organizational justice. Journal of Applied Psychology 2001, 86:386-400.
24. Colquitt J A, Colon D E, Wesson M J, Porter C L O H, Ng K Y. Justice at the millennium: A meta-analysis review of 25 years of organizational justice research. Journal of Applied Psychology 2001, 86:425-445.
25. Cropanzano R, Prehar C A, Chen P Y. Using social exchange theory to distinguish procedural from interactional justice. Group and Organizational Management 2002, 27:324-351.
26. de Dreu C K W, van Dierendonck D, Dijkstra M T M. Conflict at work and individual well-being. International Journal of Conflict Management 2005, 15:6-26.
27. Deutsch M. The resolution of conflict 1973, New Haven, CT, Yale University Press
28. Deutsch M. Equity, equality, and need: What determines which value will be used as the basis of distributive justice? Journal of Social Issues 1975, 31:137-150.
29. Deutsch M. Distributive justice: A social psychological approach 1985, New Haven, CT, Yale University Press
30. Dunn S C, Seaker R F, Waller M A. Latent variables in business logistics research: Scale development and validation. Journal of Business Logistics 1994, 15:145-172.
31. Eisenhardt K M, Bourgeois L J. Politics of strategic decision making in high-velocity environments: Toward a midrange theory. Academy of Management Journal 1988, 31:737-770.
32. Eisenhardt K M, Martin J A. Dynamic capabilities: What are they? Strategic Management Journal 2000, 21:1105-1121.
33. Fields D, Pang M, Chiu C. Distributive and procedural justice as predictors of employee outcomes in Hong Kong. Journal of Organizational Behavior 2000, 21:547-562.
34. Folger R, Greenberg J. Procedural justice: An interpretive analysis of personnel systems. Research in personnel and human resource management 1985, 141-183. Rowland K M, Ferris Y G R. In, Eds., Vol. 3, pp., Greenwich, CT, JAI Press
35. Frey S C, Schlosser M M. ABB and Ford: Creating value through cooperation. Sloan Management Review 1993, 35:65-72.
36. Ghoshal S, Morgan P. Bad for practice: A critique of the transaction cost framework. Academy of Management Journal 1996, 21:13-47.
37. Glaister K W, Buckley P J. Measures of performance in UK international alliances. Organization Studies 1998, 19:89-118.
38. Greenberg J. Organizational justice: Yesterday, today, and tomorrow. Journal of Management 1990, 16:399-432.
39. Griesinger D. The human side of economic organization. Academy of Management Review 1990, 15:478-499.
40. Harrison J S, St John C H. Managing and partnering with external stakeholders. Academy of Management Executive 1996, 10:46-60.
41. Hitt M A, Dacin M T, Levitas E, Arregle J-L, Borza A. Partner selection in emerging and developed market contexts: Resource-based and organizational learning perspectives. Academy of Management Journal 2000, 43:449-467.
42. Hwang K K. Guanxi and mientze: Conflict resolution in Chinese society. Intercultural Communication Studies 1997-1998, 7:17-42.
43. Johanson J, Mattsson L G. Interorganizational relations in industrial systems: A network approach compared with the transaction-cost approach. International Studies of Management and Organization 1987, 1:33-80.
44. Kale P, Singh H, Perlmutter H. Learning and protection of proprietary assets in strategic alliances: Building relational capital. Strategic Management Journal 2000, 21:217-237.
45. Kumar N, Stern L W, Anderson J C. Conducting interorganizational research using key informants. Academy of Management Journal 1993, 36:1633-1651.
46. Kynge J, Roberts D. Financial Times. 2003, 11. February 5). Cut-throat competitors: 86 percent of goods are over-supplied, yet factories run at full tilt as prices are slashed, p.
47. Lascelles D M, Dale B G. Examining the barriers to supplier development. International Journal of Quality and Reliability Management 1990, 72:46-58.
48. Leung K. Negotiation and reward allocations across cultures. New perspectives on international industrial/organizational psychology 1997, 640-675. Earley P CErez M. In, Eds., pp., San Francisco, Jossey-Bass
49. Li J, Xin K R, Tsui A, Hambrick D C. Building effective international joint venture leadership teams in China. Journal of World Business 1999, 34:52-68.
50. Lovelace K, Shapiro D, Weingart L R. Maximizing cross-functional new product teams' innovativeness and constraint adherence: A conflict communications perspective. Academy of Management Journal 2001, 44:798-793.
51. Luo Y. How important are shared perceptions of procedural justice in cooperative alliances? Academy of Management Journal 2005, 48:695-709.
52. Mathieu J E, Farr J L. Further evidence for the discriminant validity of measures of organizational commitment, job involvement, and job satisfaction. Journal of Applied Psychology 1991, 76:127-133.
53. Mathieu J E, Hofmann D A, Farr J L. Job perception-job satisfaction relations: An empirical comparison of three competing theories. Organizational Behavior and Human Decision Processes 1993, 56:370-387.
54. Moorman R H. Relationship between organizational justice and organizational citizenship behavior: Does fairness perception influence employee citizenship? Journal of Applied Psychology 1991, 6:845-855.
55. Moorman R H, Blakely G L, Niehoff B P. Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal 1998, 41:351-357.
56. Morgan R M, Hunt S. The commitment-trust theory of relationship marketing. Journal of Marketing 1994, 58(3):20-39.
57. Moschandreass M. The role of opportunism in transaction cost economics. Journal of Economic Issues 1997, 31:39-55.
58. Nonaka I, Takeuchi H. The knowledge-creating company: How Japanese companies create the dynamics of innovation 1995, New York, Oxford University Press
59. Nauta A, de Dreu C K W, van der Vaart T. Social value orientation, organizational goal concerns, and interdepartmental problem-solving behavior. Journal of Organizational Behavior 2002, 23:199-213.
60. Parkhe A. Strategic alliance structuring: A game theoretic and transaction cost examination of interfirm cooperation. Academy of Management Journal 1993, 36:794-829.
61. Podsakoff P M, MacKenzie S B, Lee J Y, Podsakoff N P. Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology 2003, 88:879-903.
62. Podsakoff P M, Organ D W. Self-reports in organizational research: Problems and prospects. Journal of Management 1986, 12:531-544.
63. Poon M, Pike R, Tjosvold D. Budget participation, goal interdependence, and controversy: A study of a Chinese public utility. Management Accounting Research 2001, 12:101-118.
64. Porter M. Competitive advantage: Creating and sustaining superior performance 1985, New York, Free Press
65. Pritchard D. Organizational productivity. Handbook of industrial and organizational psychology 1992, 443-471. Dunnette M DHough L M. In, Eds., Vol. 3, pp., Palo Alto, CA, Consulting Psychologists Press
66. Rahim M A, Magner N R, Shapiro D L. Do justice perceptions influence styles of handling conflict with supervisors? What are justice perceptions, precisely? International Journal of Conflict Management 2000, 11:9-31.
67. Rindfleisch A, Moorman C. The acquisition and utilization of information in new product alliances: A strength-of-ties perspective. Journal of Marketing 2001, 65(2):1-18.
68. Spector P E. A consideration of the validity and meaning of self-report measures of job conditions. International review of industrial and organizational psychology 1992, 123-151. Cooper C LRobertson I T. In, Eds., pp., Chichester, UK, Wiley
69. Spector P E, Brannick M T. The nature and effects of method variance in organizational research. International review of industrial and organizational psychology 1995, 249-274. Cooper C L, Robertson I T. In, Eds., pp., Chichester, UK, Wiley
70. Steenkamp J B, Trijp H V. The use of LISREL in validating marketing constructs. International Journal of Research in Marketing 1991, 8:283-299.
71. Sullivan P J, Feltz D L. The relationship between intrateam conflict and cohesion within hockey teams. Small Group Research 2001, 32:342-355.
72. Tinsely C H, O'Connor K M, Sullivan B A. Tough guys finish last: The perils of a distributive reputation. Organizational Behavior and Human Decision Processes 2002, 88:621-642.
73. Tjosvold D. The cooperative and competitive goal approach to conflict: Accomplishments and challenges. Applied Psychology: An International Review 1998, 47:285-313.
74. Tjosvold D, Poon M, Yu Z Y. Team effectiveness in China: Cooperative conflict for relationship building. Human Relations 2005, 58:341-367.
75. Tjosvold D, Tjosvold M M. Cooperation theory, constructive controversy, and effectiveness: Learning from crises. Team effectiveness and decision making in organizations 1995, 79-112. Guzzo R A, Salas E. In, Eds., pp., San Francisco, Jossey-Bass
76. Triandis H C. Cross-cultural studies of individualism and collectivism. Nebraska Symposium on Motivation 1990, 41-133. Berman J J. In, Ed., Vol. 37, pp., Lincoln, NE, University of Nebraska Press
77. Whiteman G, Mamen K. Examining justice and conflict between mining companies and indigenous peoples: Cerro Colorado and the Ngabe-Bugle in Panama. Journal of Business and Management 2002, 8:293-329.
78. Williamson O E. The economic institutions of capitalism 1985, New York, Free Press
79. Williamson O E. Comparative economic organization: The analysis of discrete structural alternatives. Administrative Science Quarterly 1991, 63:269-296.
80. Yli-Renko H, Autio E, Sapienza H J. Social capital, knowledge acquisition, and knowledge exploitation in young technology-based firms. Strategic Management Journal 2001, 22:587-613.