Perceived interactivity leading to e-loyalty: Development of a model for cognitive-affective user responses

International Journal of Human Computer Studies

Volumn 67, Issue 10, 2009, Pages 850-869

  Cyr, Dianne ^a   Head, Milena ^b   Ivanov, Alex ^a  

^a SIMON FRASER UNIVERSITY   (Canada)

^b MCMASTER UNIVERSITY   (Canada)

Author keywords

e loyalty; Perceived interactivity; Web poll design

Indexed keywords

BEHAVIORAL INTENTION; COGNITIVE ELEMENTS; E-LOYALTY; EMPIRICAL STUDIES; INTERACTIVITY; NOVEL APPLICATIONS; ONLINE USERS; PERCEIVED INTERACTIVITY; USER CONTROL; WEB APPLICATION; WEB DESIGNERS; WEB-POLL DESIGN;

DESIGN; MULTI AGENT SYSTEMS; QUALITY CONTROL; SURVEYS;

WEBSITES;

EID: 69949086492     PISSN: 10715819     EISSN: 10959300     Source Type: Journal    
DOI: 10.1016/j.ijhcs.2009.07.004     Document Type: Article

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