Role conflict in information systems personnel: A TQM perspective

Journal of Applied Sciences

Volumn 9, Issue 15, 2009, Pages 2701-2713

  Teh, Pei Lee ^a   Yong, Chen Chen ^a   Arumugam, Veeri Chettiar ^a   Ooi, Keng Boon ^b  

^a MULTIMEDIA UNIVERSITY   (Malaysia)

^b UNIVERSITI TUNKU ABDUL RAHMAN   (Malaysia)

Author keywords

Information systems personnel; Malaysia; Role conflict; Total quality management

Indexed keywords

CUSTOMER FOCUS; EMPIRICAL DATA; EMPIRICAL STUDIES; MALAYSIA; MULTIPLE REGRESSION ANALYSIS; PROCESS MANAGEMENT; ROLE CONFLICTS; TOTAL QUALITY MANAGEMENTS (TQM);

INDUSTRY; INFORMATION ANALYSIS; INFORMATION MANAGEMENT; INFORMATION SYSTEMS; REGRESSION ANALYSIS; TOTAL QUALITY MANAGEMENT;

HUMAN RESOURCE MANAGEMENT;

EID: 68949207050     PISSN: 18125654     EISSN: 18125662     Source Type: Journal    
DOI: 10.3923/jas.2009.2701.2713     Document Type: Article

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