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Volumn 29, Issue 3, 2007, Pages 24-74

Understanding satisfied and affectively committed clients lack of referral intent

Author keywords

Accounting service; Affective commitment; Referrals; Satisfaction; Theory of planned behavior; Word of mouth

Indexed keywords


EID: 68749095223     PISSN: 15332969     EISSN: 15332977     Source Type: Journal    
DOI: 10.1080/15332960802125932     Document Type: Article
Times cited : (8)

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