Factors associated with customer willingness to refer leads to salespeople

Journal of Business Research

Volumn 56, Issue 4, 2003, Pages 257-263

  Johnson, Julie T ^a   Barksdale Jr , Hiram C ^b   Boles, James S ^b  

^a WESTERN CAROLINA UNIVERSITY   (United States)

^b GEORGIA STATE UNIVERSITY   (United States)

Author keywords

Customer; Leads; Salespeople

Indexed keywords

EID: 0037398329     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0148-2963(02)00436-8     Document Type: Article

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