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Volumn 71, Issue 2, 1993, Pages 64-73

Loyalty-based management.

(1)  Reichheld, F F a  

a NONE

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMERCIAL PHENOMENA; CONSUMER; COST BENEFIT ANALYSIS; ECONOMICS; HOSPITAL MANAGEMENT; MANPOWER; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; UNITED STATES;

EID: 0027566971     PISSN: 00178012     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (770)

References (0)
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.