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Volumn 71, Issue 2, 1998, Pages 253-307

The effects of total quality management on corporate performance: An empirical investigation

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EID: 0004481828     PISSN: 00219398     EISSN: None     Source Type: Journal    
DOI: 10.1086/209744     Document Type: Article
Times cited : (439)

References (15)
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    • The superiority of analyst forecasts as measures of expectations: Evidence from earnings
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    • Brown, L.D.1    Rozeff, M.2
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    • R. E. Cole (ed.), New York: Oxford University Press
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    • (1995) The Death and Life of the American Quality Movement
    • Easton, G.S.1
  • 7
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    • Easton, G. S., and Jarrell, S. L. Forthcoming. The emerging academic research on the link between total quality management and corporate financial performance: A critical review, in Perspectives in Total Quality, M. J. Stahl (ed.), Blackwell Publishers and Quality Press.
    • Perspectives in Total Quality
    • Easton, G.S.1    Jarrell, S.L.2
  • 8
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    • Financial analysts' forecasts of earnings: A better surrogate for market expectations
    • Fried, D., and Givoly, O. 1982. Financial analysts' forecasts of earnings: A better surrogate for market expectations. Journal of Accounting and Economics 4:85-108.
    • (1982) Journal of Accounting and Economics , vol.4 , pp. 85-108
    • Fried, D.1    Givoly, D.2
  • 10
    • 0001496179 scopus 로고    scopus 로고
    • Quality awards and the market value of the firm: An empirical investigation
    • Hendricks, K. B., and Singhal, V. R. 1996. Quality awards and the market value of the firm: An empirical investigation. Management Science 42, no. 3:415-36.
    • (1996) Management Science , vol.42 , Issue.3 , pp. 415-436
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  • 12
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    • An exploratory empirical investigation of the effects of total quality management on corporate performance
    • P. Lederer and U. Karmarkar (eds.), Norwell, Mass.: Kluwer
    • Jarrell, S. L., and Easton, G. S. 1997. An exploratory empirical investigation of the effects of total quality management on corporate performance. In P. Lederer and U. Karmarkar (eds.), The Practice of Quality Management. Norwell, Mass.: Kluwer.
    • (1997) The Practice of Quality Management
    • Jarrell, S.L.1    Easton, G.S.2
  • 13
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    • Washington, D.C.: U.S. Department of Commerce, NIST
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    • (1994) Malcolm Baldrige National Quality Award 1995 Award Criteria
  • 14
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