A comparative study of TQM practice and organisational performance of SMEs with and without ISO 9000 certification

International Journal of Quality and Reliability Management

Volumn 18, Issue 1, 2001, Pages 35-49

  Rahman, Shams Ur ^a  

^a UNIVERSITY OF WESTERN AUSTRALIA   (Australia)

Author keywords

Australia; ISO 9000; Performance; Small to medium enterprises; TQM

Indexed keywords

EID: 84887309282     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710110364486     Document Type: Article

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