메뉴 건너뛰기




Volumn 20, Issue 4-5, 2008, Pages 461-472

A model of user adoption of interface agents for email notification

Author keywords

Email; Interface agents; Partial Least Squares; Technology Acceptance Model; User adoption

Indexed keywords

BEHAVIORAL RESEARCH; ELECTRONIC MAIL; LEAST SQUARES APPROXIMATIONS;

EID: 53149106620     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.intcom.2008.04.004     Document Type: Article
Times cited : (67)

References (147)
  • 1
    • 33746633350 scopus 로고
    • Perceived usefulness, ease of use, and usage of information technology: a replication
    • Adams D.A., Nelson R.R., and Todd P.A. Perceived usefulness, ease of use, and usage of information technology: a replication. MIS Quarterly 16 2 (1992) 227-247
    • (1992) MIS Quarterly , vol.16 , Issue.2 , pp. 227-247
    • Adams, D.A.1    Nelson, R.R.2    Todd, P.A.3
  • 2
    • 0000913978 scopus 로고    scopus 로고
    • Time flies when you're having fun: cognitive absorption and beliefs about information technology usage
    • Agarwal R., and Karahanna E. Time flies when you're having fun: cognitive absorption and beliefs about information technology usage. MIS Quarterly 24 4 (2000) 665-694
    • (2000) MIS Quarterly , vol.24 , Issue.4 , pp. 665-694
    • Agarwal, R.1    Karahanna, E.2
  • 3
    • 0039415769 scopus 로고    scopus 로고
    • The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies
    • Agarwal R., and Prasad J. The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies. Decision Sciences 28 3 (1997) 557-582
    • (1997) Decision Sciences , vol.28 , Issue.3 , pp. 557-582
    • Agarwal, R.1    Prasad, J.2
  • 4
    • 0032339276 scopus 로고    scopus 로고
    • A conceptual and operational definition of personal innovativeness in the domain of information technology
    • Agarwal R., and Prasad J. A conceptual and operational definition of personal innovativeness in the domain of information technology. Information Systems Research 9 2 (1998) 204-215
    • (1998) Information Systems Research , vol.9 , Issue.2 , pp. 204-215
    • Agarwal, R.1    Prasad, J.2
  • 5
    • 0034557459 scopus 로고    scopus 로고
    • Research report: the evolving relationship between general and specific computer self-efficacy - an empirical assessment
    • Agarwal R., Sambamurthy V., and Stair R.M. Research report: the evolving relationship between general and specific computer self-efficacy - an empirical assessment. Information Systems Research 11 4 (2000) 418-430
    • (2000) Information Systems Research , vol.11 , Issue.4 , pp. 418-430
    • Agarwal, R.1    Sambamurthy, V.2    Stair, R.M.3
  • 6
    • 0033993123 scopus 로고    scopus 로고
    • An exploratory investigation of the antecedents and impact of internet usage: an individual perspective
    • Anandarajan M., Simmers C., and Igbaria M. An exploratory investigation of the antecedents and impact of internet usage: an individual perspective. Behaviour & Information Technology 19 1 (2000) 69-85
    • (2000) Behaviour & Information Technology , vol.19 , Issue.1 , pp. 69-85
    • Anandarajan, M.1    Simmers, C.2    Igbaria, M.3
  • 7
    • 41649112685 scopus 로고
    • Structural equation modeling in practice: a review and recommended two-step approach
    • Anderson J.C., and Gerbing D.W. Structural equation modeling in practice: a review and recommended two-step approach. Psychological Bulletin 103 3 (1988) 411-423
    • (1988) Psychological Bulletin , vol.103 , Issue.3 , pp. 411-423
    • Anderson, J.C.1    Gerbing, D.W.2
  • 8
    • 0002969044 scopus 로고    scopus 로고
    • Individual characteristics associated with World Wide Web use: an empirical study of playfulness and motivation
    • Atkinson M., and Kydd C. Individual characteristics associated with World Wide Web use: an empirical study of playfulness and motivation. Communications of the ACM 28 2 (1997) 53-62
    • (1997) Communications of the ACM , vol.28 , Issue.2 , pp. 53-62
    • Atkinson, M.1    Kydd, C.2
  • 9
    • 53149089917 scopus 로고    scopus 로고
    • Bergman, R., Griss, M., Staelin, C., 2002. A Personal email Assistant. Technical Report HPL-2002-236. Hewlett-Packard Company.
    • Bergman, R., Griss, M., Staelin, C., 2002. A Personal email Assistant. Technical Report HPL-2002-236. Hewlett-Packard Company.
  • 14
    • 53149086766 scopus 로고    scopus 로고
    • Carlson, J.R., Zmud, R.W., 1994. Channel expansion theory: a dynamic view of media and information richness perceptions. In: Moore, D.P. (Ed.), Academy of Management: Best Papers Proceedings. Dallas, TX, pp. 280-284.
    • Carlson, J.R., Zmud, R.W., 1994. Channel expansion theory: a dynamic view of media and information richness perceptions. In: Moore, D.P. (Ed.), Academy of Management: Best Papers Proceedings. Dallas, TX, pp. 280-284.
  • 15
    • 0033241819 scopus 로고    scopus 로고
    • Channel expansion theory and the experiential nature of media richness perceptions
    • Carlson J.R., and Zmud R.W. Channel expansion theory and the experiential nature of media richness perceptions. Academy of Management Journal 42 2 (1999) 153-170
    • (1999) Academy of Management Journal , vol.42 , Issue.2 , pp. 153-170
    • Carlson, J.R.1    Zmud, R.W.2
  • 16
    • 0035295142 scopus 로고    scopus 로고
    • Examining a model of information technology acceptance by individual professionals: an exploratory study
    • Chau P.Y.K., and Hu P.J. Examining a model of information technology acceptance by individual professionals: an exploratory study. Journal of Management Information Systems 18 4 (2002) 191-229
    • (2002) Journal of Management Information Systems , vol.18 , Issue.4 , pp. 191-229
    • Chau, P.Y.K.1    Hu, P.J.2
  • 17
    • 0002042337 scopus 로고    scopus 로고
    • Issues and opinion on Structural Equation Modeling
    • Chin W.W. Issues and opinion on Structural Equation Modeling. MIS Quarterly 22 1 (1998) vii-xvi
    • (1998) MIS Quarterly , vol.22 , Issue.1
    • Chin, W.W.1
  • 18
    • 0003095695 scopus 로고    scopus 로고
    • The Partial Least Squares approach for Structural Equation Modeling
    • Marcoulides G.A. (Ed), Lawrence Erlbaum Associates, Mahwah, NJ
    • Chin W.W. The Partial Least Squares approach for Structural Equation Modeling. In: Marcoulides G.A. (Ed). Modern Methods for Business Research (1998), Lawrence Erlbaum Associates, Mahwah, NJ 295-336
    • (1998) Modern Methods for Business Research , pp. 295-336
    • Chin, W.W.1
  • 19
    • 53149137165 scopus 로고    scopus 로고
    • Chin, W.W., 2001. PLS-Graph User's Guide, Version 3.0. Soft Modeling Inc.
    • Chin, W.W., 2001. PLS-Graph User's Guide, Version 3.0. Soft Modeling Inc.
  • 21
    • 0004110169 scopus 로고
    • Corsini R.J. (Ed), John Wiley and Sons, New York
    • In: Corsini R.J. (Ed). Concise Encyclopedia of Psychology (1987), John Wiley and Sons, New York
    • (1987) Concise Encyclopedia of Psychology
  • 22
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach L.J. Coefficient alpha and the internal structure of tests. Psychometrika 16 3 (1951) 297-334
    • (1951) Psychometrika , vol.16 , Issue.3 , pp. 297-334
    • Cronbach, L.J.1
  • 25
    • 0001229241 scopus 로고
    • Organizational information requirements, media richness and structural design
    • Daft R.L., and Lengel R.H. Organizational information requirements, media richness and structural design. Management Science 32 5 (1986) 554-571
    • (1986) Management Science , vol.32 , Issue.5 , pp. 554-571
    • Daft, R.L.1    Lengel, R.H.2
  • 26
    • 55249120307 scopus 로고
    • Message equivocality, media selection, and manager performance: implications for information systems
    • Daft R.L., Lengel R.H., and Trevino L.K. Message equivocality, media selection, and manager performance: implications for information systems. MIS Quarterly 11 3 (1987) 355-366
    • (1987) MIS Quarterly , vol.11 , Issue.3 , pp. 355-366
    • Daft, R.L.1    Lengel, R.H.2    Trevino, L.K.3
  • 27
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use and user acceptance of information technology
    • Davis F.D. Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly 13 3 (1989) 319-340
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-340
    • Davis, F.D.1
  • 28
    • 43949170577 scopus 로고
    • User acceptance of information technology: system characteristics, user perceptions and behavioral impacts
    • Davis F.D. User acceptance of information technology: system characteristics, user perceptions and behavioral impacts. International Journal of Man-Machine Studies 38 3 (1993) 475-487
    • (1993) International Journal of Man-Machine Studies , vol.38 , Issue.3 , pp. 475-487
    • Davis, F.D.1
  • 29
    • 84936823933 scopus 로고
    • User acceptance of computer technology: a comparison of two theoretical models
    • Davis F.D., Bagozzi R.P., and Warshaw P.R. User acceptance of computer technology: a comparison of two theoretical models. Management Science 35 8 (1989) 982-1003
    • (1989) Management Science , vol.35 , Issue.8 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 31
    • 0031626191 scopus 로고    scopus 로고
    • The electronic mirror: human-computer interaction and change in self-appraisals
    • de Laere K.H., Lundgren D.C., and Howe S.R. The electronic mirror: human-computer interaction and change in self-appraisals. Computers in Human Behavior 14 1 (1998) 43-59
    • (1998) Computers in Human Behavior , vol.14 , Issue.1 , pp. 43-59
    • de Laere, K.H.1    Lundgren, D.C.2    Howe, S.R.3
  • 32
    • 0542374624 scopus 로고    scopus 로고
    • Managers' motivation for using information technology
    • de Souza Dias D. Managers' motivation for using information technology. Industrial Management & Data Systems 98 7 (1998) 338-342
    • (1998) Industrial Management & Data Systems , vol.98 , Issue.7 , pp. 338-342
    • de Souza Dias, D.1
  • 33
    • 0033895129 scopus 로고    scopus 로고
    • The impact of animated interface agents: a review of empirical research
    • Dehn D.M., and van Mulken S. The impact of animated interface agents: a review of empirical research. International Journal of Human-Computer Studies 52 1 (2000) 1-22
    • (2000) International Journal of Human-Computer Studies , vol.52 , Issue.1 , pp. 1-22
    • Dehn, D.M.1    van Mulken, S.2
  • 35
    • 0033220750 scopus 로고    scopus 로고
    • User agreement with incorrect expert system advice
    • Dijkstra J.J. User agreement with incorrect expert system advice. Behaviour & Information Technology 18 6 (1999) 399-411
    • (1999) Behaviour & Information Technology , vol.18 , Issue.6 , pp. 399-411
    • Dijkstra, J.J.1
  • 37
    • 0034382451 scopus 로고    scopus 로고
    • The gratification niches of personal e-mail and telephone
    • Dimmick J., Kline S., and Stafford L. The gratification niches of personal e-mail and telephone. Communication Research 27 2 (2000) 227-248
    • (2000) Communication Research , vol.27 , Issue.2 , pp. 227-248
    • Dimmick, J.1    Kline, S.2    Stafford, L.3
  • 38
    • 0001808803 scopus 로고    scopus 로고
    • Extending the technology acceptance model with task - technology fit constructs
    • Dishaw M.T., and Strong D.M. Extending the technology acceptance model with task - technology fit constructs. Information & Management 36 1 (1999) 9-21
    • (1999) Information & Management , vol.36 , Issue.1 , pp. 9-21
    • Dishaw, M.T.1    Strong, D.M.2
  • 40
    • 0001866024 scopus 로고    scopus 로고
    • E-mail as habitat: an exploration of embedded personal information management
    • Ducheneaut N., and Bellotti V. E-mail as habitat: an exploration of embedded personal information management. Interactions 8 5 (2001) 30-38
    • (2001) Interactions , vol.8 , Issue.5 , pp. 30-38
    • Ducheneaut, N.1    Bellotti, V.2
  • 41
    • 0037475127 scopus 로고    scopus 로고
    • Anthropomorphism and the social robot
    • Duffy B.R. Anthropomorphism and the social robot. Robotics and Autonomous Systems 42 3-4 (2003) 177-190
    • (2003) Robotics and Autonomous Systems , vol.42 , Issue.3-4 , pp. 177-190
    • Duffy, B.R.1
  • 42
    • 33747808971 scopus 로고    scopus 로고
    • Interview: Ben Shneiderman and Allison Druin
    • Dykstra-Erickson E. Interview: Ben Shneiderman and Allison Druin. Interactions 7 2 (2000) 59-65
    • (2000) Interactions , vol.7 , Issue.2 , pp. 59-65
    • Dykstra-Erickson, E.1
  • 43
    • 0004293280 scopus 로고
    • Prentice-Hall, Englewood Cliffs, NJ
    • Ellis M.J. Why People Play? (1973), Prentice-Hall, Englewood Cliffs, NJ
    • (1973) Why People Play?
    • Ellis, M.J.1
  • 45
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement error
    • Fornell C., and Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 18 1 (1981) 39-50
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Larcker, D.F.2
  • 46
    • 0036466103 scopus 로고    scopus 로고
    • Techniques for improving response rates in OM survey research
    • Frohlich M.T. Techniques for improving response rates in OM survey research. Journal of Operations Management 20 1 (2002) 53-62
    • (2002) Journal of Operations Management , vol.20 , Issue.1 , pp. 53-62
    • Frohlich, M.T.1
  • 47
    • 21344491319 scopus 로고
    • Social construction of communication technology
    • Fulk J. Social construction of communication technology. Academy of Management Journal 36 5 (1993) 921-950
    • (1993) Academy of Management Journal , vol.36 , Issue.5 , pp. 921-950
    • Fulk, J.1
  • 48
    • 0000381237 scopus 로고
    • A social influence model for technology use
    • Fulk J., and Steinfield C.W. (Eds), Sage Publications, Newbury Park
    • Fulk J., Schmitz J., and Steinfield C.W. A social influence model for technology use. In: Fulk J., and Steinfield C.W. (Eds). Organizations and Communications Technologies (1990), Sage Publications, Newbury Park 117-140
    • (1990) Organizations and Communications Technologies , pp. 117-140
    • Fulk, J.1    Schmitz, J.2    Steinfield, C.W.3
  • 49
    • 0034347435 scopus 로고    scopus 로고
    • The creation of RICO: law as a knowledge diffusion process
    • Geary W.R. The creation of RICO: law as a knowledge diffusion process. Crime, Law and Social Change 33 4 (2000) 329-367
    • (2000) Crime, Law and Social Change , vol.33 , Issue.4 , pp. 329-367
    • Geary, W.R.1
  • 51
    • 0001774151 scopus 로고    scopus 로고
    • The impact of developer responsiveness on perceptions of usefulness and ease of use: an extension of the technology acceptance model
    • Gefen D., and Keil M. The impact of developer responsiveness on perceptions of usefulness and ease of use: an extension of the technology acceptance model. The Data Base for Advances in Information Systems 29 2 (1998) 35-49
    • (1998) The Data Base for Advances in Information Systems , vol.29 , Issue.2 , pp. 35-49
    • Gefen, D.1    Keil, M.2
  • 52
    • 0001178033 scopus 로고    scopus 로고
    • The relative importance of perceived ease of use in IS adoption: a study of e-commerce adoption
    • Gefen D., and Straub D. The relative importance of perceived ease of use in IS adoption: a study of e-commerce adoption. Journal of the Association for Information Systems 1 8 (2000) 1-28
    • (2000) Journal of the Association for Information Systems , vol.1 , Issue.8 , pp. 1-28
    • Gefen, D.1    Straub, D.2
  • 54
    • 0001866119 scopus 로고
    • The adult playfulness scale: an initial assessment
    • Glynn M.A., and Webster J. The adult playfulness scale: an initial assessment. Psychological Reports 71 1 (1992) 83-103
    • (1992) Psychological Reports , vol.71 , Issue.1 , pp. 83-103
    • Glynn, M.A.1    Webster, J.2
  • 55
    • 85013569184 scopus 로고    scopus 로고
    • Benefits of virtual characters in computer based learning environments: claims and evidence
    • Gulz A. Benefits of virtual characters in computer based learning environments: claims and evidence. International Journal of Artificial Intelligence in Education 14 (2004) 313-334
    • (2004) International Journal of Artificial Intelligence in Education , vol.14 , pp. 313-334
    • Gulz, A.1
  • 56
    • 0036437988 scopus 로고    scopus 로고
    • Computer playfulness and anxiety: positive and negative mediators of the system experience effect on perceived ease of use
    • Hackbarth G., Grover V., and Yi M.Y. Computer playfulness and anxiety: positive and negative mediators of the system experience effect on perceived ease of use. Information & Management 40 3 (2003) 221-232
    • (2003) Information & Management , vol.40 , Issue.3 , pp. 221-232
    • Hackbarth, G.1    Grover, V.2    Yi, M.Y.3
  • 59
    • 0000661926 scopus 로고
    • On the test-retest reliability of perceived usefulness and perceived ease of use scales
    • Hendrickson A.R., Massey P.D., and Cronan T.P. On the test-retest reliability of perceived usefulness and perceived ease of use scales. MIS Quarterly 17 2 (1993) 227-230
    • (1993) MIS Quarterly , vol.17 , Issue.2 , pp. 227-230
    • Hendrickson, A.R.1    Massey, P.D.2    Cronan, T.P.3
  • 60
    • 58149325596 scopus 로고
    • Why do individuals use computer technology? A Finnish case study
    • Igbaria M., Iivari J., and Maragahh H. Why do individuals use computer technology? A Finnish case study. Information & Management 29 5 (1995) 227-238
    • (1995) Information & Management , vol.29 , Issue.5 , pp. 227-238
    • Igbaria, M.1    Iivari, J.2    Maragahh, H.3
  • 61
    • 0001080103 scopus 로고    scopus 로고
    • Personal computing acceptance factors in small firms: a structural equation model
    • Igbaria M., Zinatelli N., Cragg P., and Cavaye A.L.M. Personal computing acceptance factors in small firms: a structural equation model. MIS Quarterly 21 3 (1997) 279-302
    • (1997) MIS Quarterly , vol.21 , Issue.3 , pp. 279-302
    • Igbaria, M.1    Zinatelli, N.2    Cragg, P.3    Cavaye, A.L.M.4
  • 63
    • 0036498228 scopus 로고    scopus 로고
    • Individual differences and relative advantage: the case of GSS
    • Karahanna E., Ahuja M., Srite M., and Galvin J. Individual differences and relative advantage: the case of GSS. Decision Support Systems 32 4 (2002) 327-341
    • (2002) Decision Support Systems , vol.32 , Issue.4 , pp. 327-341
    • Karahanna, E.1    Ahuja, M.2    Srite, M.3    Galvin, J.4
  • 64
    • 0001282226 scopus 로고    scopus 로고
    • The psychological origins of perceived usefulness and ease-of-use
    • Karahanna E., and Straub D.W. The psychological origins of perceived usefulness and ease-of-use. Information & Management 35 4 (1999) 237-250
    • (1999) Information & Management , vol.35 , Issue.4 , pp. 237-250
    • Karahanna, E.1    Straub, D.W.2
  • 65
    • 0034140040 scopus 로고    scopus 로고
    • Assistant agents for the world wide web intelligent interface design challenges
    • Keeble R.J., and Macredie R.D. Assistant agents for the world wide web intelligent interface design challenges. Interacting with Computers 12 4 (2000) 357-381
    • (2000) Interacting with Computers , vol.12 , Issue.4 , pp. 357-381
    • Keeble, R.J.1    Macredie, R.D.2
  • 66
    • 0029687804 scopus 로고    scopus 로고
    • A prisoner's dilemma experiment on cooperation with people and human-like computers
    • Kiesler S., Sproull L., and Waters K. A prisoner's dilemma experiment on cooperation with people and human-like computers. Journal of Personality and Social Psychology 70 1 (1996) 47-65
    • (1996) Journal of Personality and Social Psychology , vol.70 , Issue.1 , pp. 47-65
    • Kiesler, S.1    Sproull, L.2    Waters, K.3
  • 69
    • 33747857358 scopus 로고    scopus 로고
    • A meta-analysis of the technology acceptance model
    • King W.R., and He J. A meta-analysis of the technology acceptance model. Information & Management 43 6 (2006) 740-755
    • (2006) Information & Management , vol.43 , Issue.6 , pp. 740-755
    • King, W.R.1    He, J.2
  • 73
    • 0036438511 scopus 로고    scopus 로고
    • Why do people use information technology? A critical review of the technology acceptance model
    • Legris P., Ingham J., and Collerette P. Why do people use information technology? A critical review of the technology acceptance model. Information & Management 40 3 (2003) 191-204
    • (2003) Information & Management , vol.40 , Issue.3 , pp. 191-204
    • Legris, P.1    Ingham, J.2    Collerette, P.3
  • 75
    • 0032651729 scopus 로고    scopus 로고
    • Deictic believability: coordinated gesture, locomotion, and speech in lifelike pedagogical agents
    • Lester J.C., Voerman J.L., Towns S.G., and Callaway C.B. Deictic believability: coordinated gesture, locomotion, and speech in lifelike pedagogical agents. Applied Artificial Intelligence 13 4-5 (1999) 383-414
    • (1999) Applied Artificial Intelligence , vol.13 , Issue.4-5 , pp. 383-414
    • Lester, J.C.1    Voerman, J.L.2    Towns, S.G.3    Callaway, C.B.4
  • 76
    • 0004192220 scopus 로고
    • John Wiley & Sons, Toronto, Canada
    • Levy J. Play Behavior (1978), John Wiley & Sons, Toronto, Canada
    • (1978) Play Behavior
    • Levy, J.1
  • 77
    • 53149146048 scopus 로고    scopus 로고
    • Lewis Jr., W., 1999. Technology Beliefs, Belief Antecedents, and IT Usage: A Study of the World Wide Web. Doctoral Dissertation. College of Business, Department of Information and Management Sciences, Florida State University, Tallahassee, FL.
    • Lewis Jr., W., 1999. Technology Beliefs, Belief Antecedents, and IT Usage: A Study of the World Wide Web. Doctoral Dissertation. College of Business, Department of Information and Management Sciences, Florida State University, Tallahassee, FL.
  • 78
    • 33646864098 scopus 로고    scopus 로고
    • Agents for the user interface
    • Bradshaw J.M. (Ed), The MIT Press
    • Lieberman H., and Selker T. Agents for the user interface. In: Bradshaw J.M. (Ed). Handbook of Agent Technology (2003), The MIT Press
    • (2003) Handbook of Agent Technology
    • Lieberman, H.1    Selker, T.2
  • 81
    • 0028476392 scopus 로고
    • Agents that reduce work and information overload
    • Maes P. Agents that reduce work and information overload. Communications of the ACM 37 7 (1994) 31-40
    • (1994) Communications of the ACM , vol.37 , Issue.7 , pp. 31-40
    • Maes, P.1
  • 83
    • 0001828824 scopus 로고
    • Toward a 'Critical Mass' theory of interactive media
    • Fulk J., and Steinfield C.W. (Eds), Sage Publications, Newbury Park
    • Markus M.L. Toward a 'Critical Mass' theory of interactive media. In: Fulk J., and Steinfield C.W. (Eds). Organizations and Communications Technologies (1990), Sage Publications, Newbury Park 194-218
    • (1990) Organizations and Communications Technologies , pp. 194-218
    • Markus, M.L.1
  • 84
    • 85024255776 scopus 로고
    • Effects of feedback and playfulness on performance in microcomputer software training
    • Martocchio J.J., and Webster J. Effects of feedback and playfulness on performance in microcomputer software training. Personnel Psychology 45 3 (1992) 553-578
    • (1992) Personnel Psychology , vol.45 , Issue.3 , pp. 553-578
    • Martocchio, J.J.1    Webster, J.2
  • 86
    • 0036737236 scopus 로고    scopus 로고
    • Developing and validating trust measures for e-commerce: an integrative typology
    • McKnight D.H., Choudhury V., and Kacmar C. Developing and validating trust measures for e-commerce: an integrative typology. Information Systems Research 13 3 (2002) 334-359
    • (2002) Information Systems Research , vol.13 , Issue.3 , pp. 334-359
    • McKnight, D.H.1    Choudhury, V.2    Kacmar, C.3
  • 87
    • 0000430606 scopus 로고    scopus 로고
    • Extending the TAM for a World-Wide-Web context
    • Moon J.-W., and Kim Y.-G. Extending the TAM for a World-Wide-Web context. Information & Management 38 4 (2001) 217-230
    • (2001) Information & Management , vol.38 , Issue.4 , pp. 217-230
    • Moon, J.-W.1    Kim, Y.-G.2
  • 88
    • 0142009944 scopus 로고    scopus 로고
    • Journey to nowhere? E-mail customer service by travel agents in Singapore
    • Murphy J., and Tan I. Journey to nowhere? E-mail customer service by travel agents in Singapore. Tourism Management 24 5 (2003) 543-550
    • (2003) Tourism Management , vol.24 , Issue.5 , pp. 543-550
    • Murphy, J.1    Tan, I.2
  • 90
    • 0028383315 scopus 로고
    • Machines, social attributions, and ethopoeia: performance assessments of computers subsequent to 'self-' or 'other-' evaluations
    • Nass C., Steuer J., Henriksen L., and Dryer D.C. Machines, social attributions, and ethopoeia: performance assessments of computers subsequent to 'self-' or 'other-' evaluations. International Journal of Human-Computer Studies 40 3 (1994) 543-559
    • (1994) International Journal of Human-Computer Studies , vol.40 , Issue.3 , pp. 543-559
    • Nass, C.1    Steuer, J.2    Henriksen, L.3    Dryer, D.C.4
  • 92
    • 39749167972 scopus 로고    scopus 로고
    • Project retrospectives: evaluating project success, failure, and everything else in between
    • Nelson R.R. Project retrospectives: evaluating project success, failure, and everything else in between. MIS Quarterly Executive 4 3 (2005) 361-372
    • (2005) MIS Quarterly Executive , vol.4 , Issue.3 , pp. 361-372
    • Nelson, R.R.1
  • 93
    • 0000395003 scopus 로고    scopus 로고
    • Communication richness in electronic mail: critical social theory and the contextuality of meaning
    • Ngwenyama O.K. Communication richness in electronic mail: critical social theory and the contextuality of meaning. MIS Quarterly 21 2 (1997) 145-167
    • (1997) MIS Quarterly , vol.21 , Issue.2 , pp. 145-167
    • Ngwenyama, O.K.1
  • 95
    • 84934453961 scopus 로고
    • The duality of technology: rethinking the concept of technology in organizations
    • Orlikowski W.J. The duality of technology: rethinking the concept of technology in organizations. Organization Science 3 3 (1992) 398-427
    • (1992) Organization Science , vol.3 , Issue.3 , pp. 398-427
    • Orlikowski, W.J.1
  • 96
    • 78649523577 scopus 로고
    • Shaping electronic communication: the metastructuring of technology in the context of use
    • Orlikowski W.J., Yates J., Okamura K., and Fujimoto M. Shaping electronic communication: the metastructuring of technology in the context of use. Organization Science 6 4 (1995) 423-444
    • (1995) Organization Science , vol.6 , Issue.4 , pp. 423-444
    • Orlikowski, W.J.1    Yates, J.2    Okamura, K.3    Fujimoto, M.4
  • 98
    • 0030785931 scopus 로고    scopus 로고
    • Interface agents that learn: an investigation of learning issues in a mail agent interface
    • Payne T.R., and Edwards P. Interface agents that learn: an investigation of learning issues in a mail agent interface. Applied Artificial Intelligence 11 1 (1997) 1-32
    • (1997) Applied Artificial Intelligence , vol.11 , Issue.1 , pp. 1-32
    • Payne, T.R.1    Edwards, P.2
  • 101
    • 0141907688 scopus 로고    scopus 로고
    • Common method biases in behavioral research: a critical review of the literature and recommended remedies
    • Podsakoff P.M., MacKenzie S.B., Lee J.-Y., and Podsakoff N.P. Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology 88 5 (2003) 879-903
    • (2003) Journal of Applied Psychology , vol.88 , Issue.5 , pp. 879-903
    • Podsakoff, P.M.1    MacKenzie, S.B.2    Lee, J.-Y.3    Podsakoff, N.P.4
  • 102
    • 84970235764 scopus 로고
    • Self-report in Organizational Research: problems and prospects
    • Podsakoff P.M., and Organ D.W. Self-report in Organizational Research: problems and prospects. Journal of Management 12 4 (1986) 531-544
    • (1986) Journal of Management , vol.12 , Issue.4 , pp. 531-544
    • Podsakoff, P.M.1    Organ, D.W.2
  • 103
    • 0036567998 scopus 로고    scopus 로고
    • A field study of computer efficacy beliefs as an outcome of training: the role of computer playfulness, computer knowledge, and performance during training
    • Potosky D. A field study of computer efficacy beliefs as an outcome of training: the role of computer playfulness, computer knowledge, and performance during training. Computers in Human Behavior 18 3 (2002) 241-255
    • (2002) Computers in Human Behavior , vol.18 , Issue.3 , pp. 241-255
    • Potosky, D.1
  • 104
    • 0002255609 scopus 로고
    • Organizational characteristics and MIS success in the context of small business
    • Raymond L. Organizational characteristics and MIS success in the context of small business. MIS Quarterly 9 1 (1985) 37-52
    • (1985) MIS Quarterly , vol.9 , Issue.1 , pp. 37-52
    • Raymond, L.1
  • 105
    • 34250043325 scopus 로고
    • Media appropriateness: using social presence theory to compare traditional and new organization media
    • Rice R. Media appropriateness: using social presence theory to compare traditional and new organization media. Human Communication Research 19 4 (1993) 451-484
    • (1993) Human Communication Research , vol.19 , Issue.4 , pp. 451-484
    • Rice, R.1
  • 109
    • 53149130312 scopus 로고    scopus 로고
    • Serenko, A., 2005. User Adoption of Interface Agents for email. Doctoral Dissertation. DeGroote School of Business, McMaster University, Hamilton, Canada.
    • Serenko, A., 2005. User Adoption of Interface Agents for email. Doctoral Dissertation. DeGroote School of Business, McMaster University, Hamilton, Canada.
  • 110
    • 33646860343 scopus 로고    scopus 로고
    • The importance of interface agent characteristics from the end-user perspective
    • Serenko A. The importance of interface agent characteristics from the end-user perspective. International Journal of Intelligent Information Technologies 2 2 (2006) 48-59
    • (2006) International Journal of Intelligent Information Technologies , vol.2 , Issue.2 , pp. 48-59
    • Serenko, A.1
  • 111
    • 33748744781 scopus 로고    scopus 로고
    • The use of interface agents for email notification in critical incidents
    • Serenko A. The use of interface agents for email notification in critical incidents. International Journal of Human-Computer Studies 64 11 (2006) 1084-1098
    • (2006) International Journal of Human-Computer Studies , vol.64 , Issue.11 , pp. 1084-1098
    • Serenko, A.1
  • 112
    • 33846522303 scopus 로고    scopus 로고
    • Are interface agents scapegoats? Attributions of responsibility in human-agent interaction
    • Serenko A. Are interface agents scapegoats? Attributions of responsibility in human-agent interaction. Interacting with Computers 19 2 (2007) 293-303
    • (2007) Interacting with Computers , vol.19 , Issue.2 , pp. 293-303
    • Serenko, A.1
  • 113
    • 33747762918 scopus 로고    scopus 로고
    • The development of an instrument to measure the degree of animation predisposition of agent users
    • Serenko A. The development of an instrument to measure the degree of animation predisposition of agent users. Computers in Human Behavior 23 1 (2007) 478-495
    • (2007) Computers in Human Behavior , vol.23 , Issue.1 , pp. 478-495
    • Serenko, A.1
  • 114
    • 33947546337 scopus 로고    scopus 로고
    • End-user adoption of animated interface agents in everyday work applications
    • Serenko A., Bontis N., and Detlor B. End-user adoption of animated interface agents in everyday work applications. Behaviour & Information Technology 26 2 (2007) 119-132
    • (2007) Behaviour & Information Technology , vol.26 , Issue.2 , pp. 119-132
    • Serenko, A.1    Bontis, N.2    Detlor, B.3
  • 115
  • 116
    • 33646875497 scopus 로고    scopus 로고
    • Intelligent agents as innovations
    • Serenko A., and Detlor B. Intelligent agents as innovations. AI & Society 18 4 (2004) 364-381
    • (2004) AI & Society , vol.18 , Issue.4 , pp. 364-381
    • Serenko, A.1    Detlor, B.2
  • 117
    • 33750688524 scopus 로고    scopus 로고
    • Unplanned effects of intelligent agents on Internet use: Social Informatics approach
    • Serenko A., Ruhi U., and Cocosila M. Unplanned effects of intelligent agents on Internet use: Social Informatics approach. AI & Society 21 1-2 (2007) 141-166
    • (2007) AI & Society , vol.21 , Issue.1-2 , pp. 141-166
    • Serenko, A.1    Ruhi, U.2    Cocosila, M.3
  • 118
    • 36048934326 scopus 로고    scopus 로고
    • Are MIS research instruments stable? An exploratory reconsideration of the Computer Playfulness Scale
    • Serenko A., and Turel O. Are MIS research instruments stable? An exploratory reconsideration of the Computer Playfulness Scale. Information & Management 44 8 (2007) 657-665
    • (2007) Information & Management , vol.44 , Issue.8 , pp. 657-665
    • Serenko, A.1    Turel, O.2
  • 120
    • 53149083487 scopus 로고    scopus 로고
    • Steffen, T.H., 1998. A positive approach to measuring attitudes towards computers: microcomputer playfulness and computer efficacy in an industrial setting. Doctoral Dissertation. University of Sarasota, Sarasota, FL.
    • Steffen, T.H., 1998. A positive approach to measuring attitudes towards computers: microcomputer playfulness and computer efficacy in an industrial setting. Doctoral Dissertation. University of Sarasota, Sarasota, FL.
  • 121
    • 55249123249 scopus 로고
    • Validating instruments in MIS research
    • Straub D.W. Validating instruments in MIS research. MIS Quarterly 13 2 (1989) 147-169
    • (1989) MIS Quarterly , vol.13 , Issue.2 , pp. 147-169
    • Straub, D.W.1
  • 122
    • 21844503095 scopus 로고
    • A replication of perceived usefulness and perceived ease of use measurement
    • Subramanian G.H. A replication of perceived usefulness and perceived ease of use measurement. Decision Sciences 25 5,6 (1994) 863-874
    • (1994) Decision Sciences , vol.25 , Issue.5-6 , pp. 863-874
    • Subramanian, G.H.1
  • 123
    • 27944507315 scopus 로고    scopus 로고
    • The role of moderating factors in user technology acceptance
    • Sun H., and Zhang P. The role of moderating factors in user technology acceptance. International Journal of Human-Computer Studies 64 2 (2006) 53-78
    • (2006) International Journal of Human-Computer Studies , vol.64 , Issue.2 , pp. 53-78
    • Sun, H.1    Zhang, P.2
  • 125
    • 0001717773 scopus 로고
    • Software evaluation and choice: predictive validation of the technology acceptance instrument
    • Szajna B. Software evaluation and choice: predictive validation of the technology acceptance instrument. MIS Quarterly 18 3 (1994) 319-324
    • (1994) MIS Quarterly , vol.18 , Issue.3 , pp. 319-324
    • Szajna, B.1
  • 126
    • 0003019171 scopus 로고    scopus 로고
    • Empirical evaluation of the revised Technology Acceptance Model
    • Szajna B. Empirical evaluation of the revised Technology Acceptance Model. Management Science 42 1 (1996) 85-92
    • (1996) Management Science , vol.42 , Issue.1 , pp. 85-92
    • Szajna, B.1
  • 129
    • 1042268474 scopus 로고    scopus 로고
    • An empirical examination of individual traits as antecedents to computer anxiety and computer self-efficacy
    • Thatcher J.B., and Perrewe P.L. An empirical examination of individual traits as antecedents to computer anxiety and computer self-efficacy. MIS Quarterly 26 4 (2002) 381-396
    • (2002) MIS Quarterly , vol.26 , Issue.4 , pp. 381-396
    • Thatcher, J.B.1    Perrewe, P.L.2
  • 130
    • 0002302397 scopus 로고
    • Understanding managers' media choices: a symbolic interactionist perspective
    • Fulk J., and Steinfield C.W. (Eds), Sage Publications, Newbury Park
    • Trevino L.K., Daft R.L., and Lengel R.H. Understanding managers' media choices: a symbolic interactionist perspective. In: Fulk J., and Steinfield C.W. (Eds). Organizations and Communications Technologies (1990), Sage Publications, Newbury Park 71-94
    • (1990) Organizations and Communications Technologies , pp. 71-94
    • Trevino, L.K.1    Daft, R.L.2    Lengel, R.H.3
  • 131
    • 0034559541 scopus 로고    scopus 로고
    • Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the Technology Acceptance Model
    • Venkatesh V. Determinants of perceived ease of use: integrating control, intrinsic motivation, and emotion into the Technology Acceptance Model. Information Systems Research 11 4 (2000) 342-365
    • (2000) Information Systems Research , vol.11 , Issue.4 , pp. 342-365
    • Venkatesh, V.1
  • 132
    • 0040008172 scopus 로고    scopus 로고
    • A model of the antecedents of perceived ease of use: development and test
    • Venkatesh V., and Davis F.D. A model of the antecedents of perceived ease of use: development and test. Decision Sciences 27 3 (1996) 451-481
    • (1996) Decision Sciences , vol.27 , Issue.3 , pp. 451-481
    • Venkatesh, V.1    Davis, F.D.2
  • 133
    • 0033872521 scopus 로고    scopus 로고
    • A theoretical extension of the Technology Acceptance Model: four longitudinal field studies
    • Venkatesh V., and Davis F.D. A theoretical extension of the Technology Acceptance Model: four longitudinal field studies. Management Science 46 2 (2000) 186-204
    • (2000) Management Science , vol.46 , Issue.2 , pp. 186-204
    • Venkatesh, V.1    Davis, F.D.2
  • 134
    • 9744246034 scopus 로고    scopus 로고
    • Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior
    • Venkatesh V., and Morris M.G. Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior. MIS Quarterly 24 1 (2000) 115-139
    • (2000) MIS Quarterly , vol.24 , Issue.1 , pp. 115-139
    • Venkatesh, V.1    Morris, M.G.2
  • 135
    • 1542382496 scopus 로고    scopus 로고
    • User acceptance of information technology: towards a unified view
    • Venkatesh V., Morris M.G., Davis G.B., and Davis F. User acceptance of information technology: towards a unified view. MIS Quarterly 27 3 (2003) 425-478
    • (2003) MIS Quarterly , vol.27 , Issue.3 , pp. 425-478
    • Venkatesh, V.1    Morris, M.G.2    Davis, G.B.3    Davis, F.4
  • 140
    • 0000720688 scopus 로고
    • Microcomputer playfulness: development of a measure with workplace implications
    • Webster J., and Martocchio J.J. Microcomputer playfulness: development of a measure with workplace implications. MIS Quarterly 16 2 (1992) 201-226
    • (1992) MIS Quarterly , vol.16 , Issue.2 , pp. 201-226
    • Webster, J.1    Martocchio, J.J.2
  • 141
    • 0000610731 scopus 로고
    • Turning work into play: implications for microcomputer software training
    • Webster J., and Martocchio J.J. Turning work into play: implications for microcomputer software training. Journal of Management 19 1 (1993) 127-146
    • (1993) Journal of Management , vol.19 , Issue.1 , pp. 127-146
    • Webster, J.1    Martocchio, J.J.2
  • 142
    • 53149126225 scopus 로고    scopus 로고
    • Woszczynski, A.B., 2000. Exploring the theoretical foundations of playfulness in computer interactions. Doctoral Dissertation. College of Business & Behavioral Studies, Clemson University, Clemson, CA.
    • Woszczynski, A.B., 2000. Exploring the theoretical foundations of playfulness in computer interactions. Doctoral Dissertation. College of Business & Behavioral Studies, Clemson University, Clemson, CA.
  • 143
    • 20944446348 scopus 로고    scopus 로고
    • The problem of common method variance in IS research
    • Whitman M.E., and Woszczynski A.B. (Eds), Idea Group Publishing, Hershey, PA
    • Woszczynski A.B., and Whitman M.E. The problem of common method variance in IS research. In: Whitman M.E., and Woszczynski A.B. (Eds). The Handbook of Information Systems Research (2004), Idea Group Publishing, Hershey, PA 66-77
    • (2004) The Handbook of Information Systems Research , pp. 66-77
    • Woszczynski, A.B.1    Whitman, M.E.2
  • 146
    • 0000591845 scopus 로고
    • Genres of organizational communication: a structurational approach to studying communication and media
    • Yates J., and Orlikowski W.J. Genres of organizational communication: a structurational approach to studying communication and media. The Academy of Management Review 17 2 (1992) 299-326
    • (1992) The Academy of Management Review , vol.17 , Issue.2 , pp. 299-326
    • Yates, J.1    Orlikowski, W.J.2
  • 147
    • 0018529135 scopus 로고
    • Individual differences and MIS success: a review of the empirical literature
    • Zmud R.W. Individual differences and MIS success: a review of the empirical literature. Management Science 25 10 (1979) 966-979
    • (1979) Management Science , vol.25 , Issue.10 , pp. 966-979
    • Zmud, R.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.