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Volumn 1, Issue , 2004, Pages 178-185

An empirical study of the effect of agent competence on user performance and perception

Author keywords

Embodied conversational agents; Empirical evaluation; Interface agents; Qualitative study; Wizard of Oz technique

Indexed keywords

BANDWIDTH; COMPUTER SOFTWARE; EDUCATION; HEALTH CARE; HUMAN COMPUTER INTERACTION; ONLINE SYSTEMS; SPEECH SYNTHESIS; SYSTEMS ANALYSIS;

EID: 4544302018     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (33)

References (20)
  • 1
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    • The automated design of believable dialogues for animated presentation teams
    • Cassell, J., Sullivan, J., Prevost, S. & Churchill, E. (eds.), MIT Press
    • Andre, E., Rist, T., van Mulken, S., Kiesen, M, & Baldes, S. The automated design of believable dialogues for animated presentation teams. In Embodied Conversational Agents, Cassell, J., Sullivan, J., Prevost, S. & Churchill, E. (eds.), 2000, MIT Press, 346-373.
    • (2000) Embodied Conversational Agents , pp. 346-373
    • Andre, E.1    Rist, T.2    Van Mulken, S.3    Kiesen, M.4    Baldes, S.5
  • 3
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    • Anthropomorphic agents as a user interface paradigm: Experimental findings and a framework for research
    • Catrambone, R., Stasko J., & Xiao, J. Anthropomorphic agents as a user interface paradigm: Experimental findings and a framework for research. Proc. of CogSci 2002, 166-173.
    • Proc. of CogSci 2002 , pp. 166-173
    • Catrambone, R.1    Stasko, J.2    Xiao, J.3
  • 5
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    • Buddies in a box: Animated characters in consumer electronics
    • ACM Press
    • Diederiks, E. Buddies in a box: animated characters in consumer electronics. Proc. of IUI 2003, ACM Press, 34-38.
    • Proc. of IUI 2003 , pp. 34-38
    • Diederiks, E.1
  • 6
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    • Haptek. URL: http://www.haptek.com
  • 7
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    • Principles of mixed-initiative user interfaces
    • ACM Press
    • Horvitz, E. Principles of mixed-initiative user interfaces. Proc. of CHI 1999, ACM Press, 159-166.
    • Proc. of CHI 1999 , pp. 159-166
    • Horvitz, E.1
  • 8
    • 0034244943 scopus 로고    scopus 로고
    • Consistency of personality in interactive characters: Verbal cues, non-verbal cues, and user characteristics
    • Isbister, K. & Nass, C. Consistency of personality in interactive characters: Verbal cues, non-verbal cues, and user characteristics. International Journal of Human-Computer Studies, 53(1) (2000), 251-267.
    • (2000) International Journal of Human-computer Studies , vol.53 , Issue.1 , pp. 251-267
    • Isbister, K.1    Nass, C.2
  • 10
    • 0038043887 scopus 로고    scopus 로고
    • Evolution of user interaction: The case of agent adele
    • ACM Press
    • Johnson, W. L., Shaw, E., Marshal, A., & LaBore, C. Evolution of user interaction: the case of agent adele. Proc. of IUI2003, ACM Press, 93-100.
    • Proc. of IUI2003 , pp. 93-100
    • Johnson, W.L.1    Shaw, E.2    Marshal, A.3    LaBore, C.4
  • 11
    • 0030645129 scopus 로고    scopus 로고
    • Autonomous interface agents
    • ACM Press
    • Lieberman, H. Autonomous interface agents. Proc. of CHI 1997, ACM Press, 67-74.
    • Proc. of CHI 1997 , pp. 67-74
    • Lieberman, H.1
  • 12
    • 84869483469 scopus 로고    scopus 로고
    • Does tutoring really have to be intelligent?
    • ACM Press
    • Mackay, W.E. Does tutoring really have to be intelligent? Ext. Abstracts CHI 2001, ACM Press, 265-266.
    • Ext. Abstracts CHI 2001 , pp. 265-266
    • Mackay, W.E.1
  • 13
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    • Agents that reduce work and information overload
    • Maes, P. Agents that reduce work and information overload. Communications of the ACM 37, 3 (1994), 31-40.
    • (1994) Communications of the ACM 37 , vol.3 , pp. 31-40
    • Maes, P.1
  • 14
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    • Microsoft PressPass. URL: http://www.microsoft.com/presspass/features/ 2001/apr01/04-11clippy.asp
  • 18
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    • A plug-in architecture for generating collaborative agent responses
    • ACM Press
    • Rich, C., Lesh, N.B., Rickel, J., Garland, A. A Plug-in Architecture for Generating Collaborative Agent Responses. Proc. of AAMAS2002, ACM Press, 782-789.
    • Proc. of AAMAS2002 , pp. 782-789
    • Rich, C.1    Lesh, N.B.2    Rickel, J.3    Garland, A.4
  • 20
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    • Be quiet? Evaluating proactive and reactive user interface assistants
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    • Xiao, J., Catrambone, R., and Stasko, J. Be quiet? Evaluating proactive and reactive user interface assistants, Proc. of INTERACT 2003, IOS Press, 383-390.
    • Proc. of INTERACT 2003 , pp. 383-390
    • Xiao, J.1    Catrambone, R.2    Stasko, J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.