Evidence-based library management: The leadership challenge

Portal

Volumn 7, Issue 4, 2007, Pages 431-450

  Lakos, Amos ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 36448990124     PISSN: 15312542     EISSN: None     Source Type: Journal    
DOI: 10.1353/pla.2007.0049     Document Type: Review

References (47)

1. Steve Hiller and James Self, "From Measurement to Management: Using Data Wisely for Planning and Decision-Making," Library Trends 53, 1 (Summer 2004): 129-38.
2. Amos Lakos, Shelley Phipps, and Betsy Wilson, "Defining a 'Culture of Assessment'" (1998-2004), http://personal.anderson.ucla.edu/amos.lakos/ assessment/CulAssessToolkit/Assessdef3-new.pdf (accessed August 15, 2007).
3. Hiller and Self, 138-55.
4. Lakos and Phipps, "Creating a Culture of Assessment: A Catalyst for Organizational Change," portal: Libraries and the Academy 4, 3 (July 2004): 356-7.
5. Robert I. Sutton, "Organizational Behavior: An Evidence-Based Approach - Winter 2006," Evidence-Based Management, http://www.evidence- basedmanagement.com/teaching/sutton_280_winter2006.html (accessed July 30, 2007);
6. more about EBM can be found on the Evidence-Based Management Web site, http://www.evidence-basedmanagement. com/index.html (accessed July 30, 2007).
7. Jeffrey Pfeffer and Robert I. Sutton, Hard Facts, Dangerous Half-truths, and Total Nonsense: Profiting from Evidence-Based Management (Boston, MA: Harvard Business School Press, 2006).
8. Ibid., 218-9.
9. Uday S. Karmarkar, "Trends in the Global Information Economy" (presentation, Globalization in the Information Economy - The Technology Perspective, UCLA Anderson School of Management, Business and Information Technologies Consortium Conference 2005, Los Angeles, CA, July 22-23, 2005), http://www.anderson.ucla.edu/x7908.xml (accessed July 12, 2007);
10. Uday M. Apte and Hiranya K. Nath. "The Size, Structure and Growth of the U.S. Information Economy" in Managing in the Information Economy: Current Research Issues, ed. Uday M. Apte and Uday S. Karmarkar (Berlin: Springer, 2007).
11. Uday S. Karmarkar and Vandana Ann Mangal, eds., The UCLA Business and Information Technologies (BIT) Project (Hackensack, NJ: World Scientific Publishing, 2006);
12. Thomas H. Davenport, "Competing on Analytics," Harvard Business Review 84, 1 (January 2006): 104-7.
13. Clayton Christensen, The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Boston, MA: Harvard Business School, 1996).
14. Davenport, 99-107.
15. Peter Morville, Ambient Findability (Sebastopol, CA: O'Reilly Media, 2005).
16. Lorcan Dempsey, "Libraries and the Long Tail," D-Lib Magazine 12, 4 (April 2006), http://www.dlib.org/dlib/april06/dempsey/ 04dempsey.html (accessed July 12, 2007).
17. OCLC, WorldCat Beta, OCLC, http://www.worldcat.org/ (accessed July 12, 2007).
18. OCLC, Membership Reports, OCLC, http://www.oclc.org/reports/default.htm (accessed July 12, 2007).
19. OCLC "Membership Reports: Environmental Scan: Pattern Recognition," OCLC Online Computer Library Center (2003), http://www.oclc.org/reports/escan/ (accessed July 12, 2007).
20. OCLC, "Perceptions of Libraries and Information Resources: A Report to the OCLC Membership: Conclusions" (Dublin, OH: OCLC Online Computer Library Center, 2005), http://www.oclc.org/reports/pdfs/percept_concl.pdf (accessed August 13, 2007).
21. Jerry D. Campbell, "Changing a Cultural Icon: The Academic Library as a Virtual Destination," EDUCAUSE Review 41, 1 (January/February 2006): 16-31.
22. James G. Neal, "Raised by Wolves: Integrating the New Generation of Feral Professionals Into the Academic Library," Library Journal 131 (February 15, 2006): 42-4.
23. Neal, "Information Technology Imperatives and the Opening of Scholarly Communication" (presentation, Greater Western Library Alliance, Tempe, AZ, February 27, 2006).
24. The Taiga Forum, http://www.taigaforum.org/index.html (accessed July 17, 2007).
25. Taiga Forum Steering Committee, Taiga Forum 2006 - Provocative Statements (March 10, 2006), http://www.taigaforum.org/docs/ProvocativeStatements.pdf (accessed August 1, 2007).
26. Bibliographic Services Task Force, University of California, "Bibliographic Services Task Force Final Report, December 2005: Rethinking How we Provide Bibliographic Services for the University of California" (The University of California Libraries, 2005), http://libraries. universityofcalifornia.edu/sopag/BSTF/Final.pdf (accessed August 1, 2007).
27. Karen Calhoun, "The Changing Nature of the Catalog and Its Integration with Other Discovery Tools" (Washington, D.C.: Library of Congress, 2006), http://libraries. universityofcalifornia.edu (accessed July 19, 2007).
28. The University of Texas Libraries, "The Research Library of the 21st Century," The University of Texas at Austin, http://www.lib.utexas.edu/ symposium/ (accessed July 19, 2007).
29. Yvonna S. Lincoln and Ruth Harrington, "Research Libraries as Knowledge Producers: A Shifting Context for Policy and Funding" (presentation, 149th ARL Membership Meeting, Washington, D.C., October 18-19, 2006), http://www.arl.org/arldocs/resources/pubs/mmproceedings/149/lincoln.htm (accessed August 2, 2007).
30. Ex Libris, Voyager Analyzer, Ex Libris, http://www.exlibrisgroup.com/ analyzer.htm (accessed August 1, 2007)
31. SirsiDynix, "SirsiDynix: Analytical Solutions," SirsiDynix, http://www.sirsidynix.com/Solutions/Products/analytical.php (accessed July 22, 2007).
32. Ibid.
33. EBSCO Information Services, "EBSCO Expands Its Global Partnership with WebFeat™; WebFeat Custom Now Available Through EBSCO," EBSCO Information Services, http://www.ebsco.com/home/whatsnew/ebsco_expands.asp (accessed July 22, 2007).
34. EBSCO Information Services, "ScholarlyStats Consolidated Usage Statistics Management Service Now Available Through EBSCO," EBSCO Information Services, http://www. ebsco.com/home/whatsnew/scholstat.asp (accessed July 22, 2007).
35. Serial Solutions, "360 Counter," http://www.serialssolutions. com/downloads/data-sheet360-counter.pdf (accessed August 1, 2007).
36. OCLC, "WorldCat Collection Analysis at a Glance," OCLC, http://www.oclc.org/collectionanalysis/about/default.htm (accessed August 2, 2007).
37. Scholar's Portal, "Welcome to Scholars Portal," Scholar's Portal, http://www. scholarsportal.info/index.html (accessed July 22, 2007).
38. Scholars Portal, "RACER: rapid access to collections by electronic requesting," Scholars Portal, http://www.scholarsportal.info/vdx/support/ contacts.html (accessed July 22, 2007).
39. MPS Technologies, "Scholarly Stats," MPS Technologies, http://www.mpstechnologies. com/scholarlystats.htm (accessed July 22, 2007).
40. Library Dynamics, "About Library Dynamics," Library Dynamics, http://www. librarydynamics.com/default.aspx?page=about (accessed August 2, 2007).
41. TLC, "Who We Are: The Strategic Partner COGNOS," The Library Corporation, http://www.tlcdelivers.com/tlc/whoweare/partnerships.asp?show=l &tpId=36 (accessed August 14, 2007).
42. Susan Beck, "Making Informed Decisions: The Implications of Assessment" (presentation, Association of College and Research Libraries, 11th Annual Conference, April 10-13, 2003, Charlotte, North Carolina).
43. Association of Research Libraries, "ARL Statistics & Measurement," Association of Research Libraries, http://www.arl.org/stats/ (accessed July 22, 2007).
44. Association of Research Libraries, "Statistics and Measurement, New Measures and Assessment Initiatives," Association of Research Libraries, http://www.arl.org/stats/initiatives/ (accessed July 22, 2007).
45. Association of Research Libraries, Statistics and Measurement New Measures, "Effective, Sustainable, Practical Assessment," Association of Research Libraries, http://www.arl. org/stats/initiatives/esp/index.shtml (accessed August 2, 2007).
46. Hiller and Self, 129-55.
47. Amos Lakos, telephone interviews with library leaders, January-March 2007.