-
1
-
-
0000505474
-
Determinants of continuity in conventional channel dyads
-
Anderson, E. and Weitz, B. (1989), "Determinants of continuity in conventional channel dyads", Marketing Science, Vol. 8 No. 4, pp. 310-23.
-
(1989)
Marketing Science
, vol.8
, Issue.4
, pp. 310-23
-
-
Anderson, E.1
Weitz, B.2
-
2
-
-
0000906501
-
The use of pledges to build and sustain commitment in distribution channels
-
Anderson, E. and Weitz, B. (1992), "The use of pledges to build and sustain commitment in distribution channels", Journal of Marketing Research, Vol. 29 No. 1, pp. 18-34.
-
(1992)
Journal of Marketing Research
, vol.29
, Issue.1
, pp. 18-34
-
-
Anderson, E.1
Weitz, B.2
-
3
-
-
84928454065
-
An approach for confirmatory measurement and structural equation modeling of organizational properties
-
Anderson, J.C. (1987), "An approach for confirmatory measurement and structural equation modeling of organizational properties", Management Science, Vol. 33 No. 4, pp. 525-41.
-
(1987)
Management Science
, vol.33
, Issue.4
, pp. 525-41
-
-
Anderson, J.C.1
-
4
-
-
0000357545
-
Estimating nonresponse bias in mail surveys
-
Armstrong, J.S. and Overton, T.S. (1977), "Estimating nonresponse bias in mail surveys", Journal of Marketing Research, Vol. 14 No. 3, pp. 396-402.
-
(1977)
Journal of Marketing Research
, vol.14
, Issue.3
, pp. 396-402
-
-
Armstrong, J.S.1
Overton, T.S.2
-
5
-
-
34249282607
-
Trust and knowledge creation: How the dynamics of trust and absorptive capacity may affect supply chain management development projects
-
Arnulf, J.K., Dreyer, H.C. and Grenness, C.E. (2005), "Trust and knowledge creation: how the dynamics of trust and absorptive capacity may affect supply chain management development projects", International Journal of Logistics: Research & Applications, Vol. 8 No. 3, pp. 225-36.
-
(2005)
International Journal of Logistics: Research & Applications
, vol.8
, Issue.3
, pp. 225-36
-
-
Arnulf, J.K.1
Dreyer, H.C.2
Grenness, C.E.3
-
7
-
-
84989092701
-
Trustworthiness as a source of competitive advantage
-
Barney, J.B. and Hansen, M.H. (1994), "Trustworthiness as a source of competitive advantage", Strategic Management Journal, Vol. 15 No. 8, pp. 175-90.
-
(1994)
Strategic Management Journal
, vol.15
, Issue.8
, pp. 175-90
-
-
Barney, J.B.1
Hansen, M.H.2
-
8
-
-
3242665949
-
Building trust between growers and market agents
-
Batt, P.J. (2003), "Building trust between growers and market agents", Supply Chain Management: An International Journal, Vol. 9 No. 1, pp. 65-78.
-
(2003)
Supply Chain Management: An International Journal
, vol.9
, Issue.1
, pp. 65-78
-
-
Batt, P.J.1
-
9
-
-
0003674501
-
Trust within the organization: Integrating the trust literature with agency theory and transaction costs economics
-
Beccerra, M. and Gupta, A.K. (1999), "Trust within the organization: integrating the trust literature with agency theory and transaction costs economics", Public Administration Quarterly, Vol. 23 No. 2, pp. 177-203.
-
(1999)
Public Administration Quarterly
, vol.23
, Issue.2
, pp. 177-203
-
-
Beccerra, M.1
Gupta, A.K.2
-
10
-
-
0040513197
-
The evolution of the services marketing mix and its relationship to service quality
-
Brown, S. Gummesson, E. Edvardsson, B. Gustavsson, B. Lexington Books New York, NY
-
Bitner, M.J. (1991), "The evolution of the services marketing mix and its relationship to service quality", in Brown, S., Gummesson, E., Edvardsson, B. and Gustavsson, B. (Eds), Service Quality: A Multidisciplinary and Multinational Perspective, Lexington Books, New York, NY, pp. 23-37.
-
(1991)
Service Quality: A Multidisciplinary and Multinational Perspective
, pp. 23-37
-
-
Bitner, M.J.1
-
11
-
-
84951661416
-
Building service relationships: It's all about promises
-
Bitner, M.J. (1995), "Building service relationships: it's all about promises", Journal of the Academy of Marketing Science, Vol. 23 No. 4, pp. 246-51.
-
(1995)
Journal of the Academy of Marketing Science
, vol.23
, Issue.4
, pp. 246-51
-
-
Bitner, M.J.1
-
13
-
-
0002662901
-
Strategic benefits of logistics alliances
-
Bowersox, D.J. (1990), "Strategic benefits of logistics alliances", Harvard Business Review, Vol. 68 No. 4, pp. 36-43.
-
(1990)
Harvard Business Review
, vol.68
, Issue.4
, pp. 36-43
-
-
Bowersox, D.J.1
-
14
-
-
0001917667
-
The mega-trends that will revolutionize supply chain logistics
-
Bowersox, D.J., Closs, D.J. and Stank, T.P. (2000), "The mega-trends that will revolutionize supply chain logistics", Journal of Business Logistics, Vol. 21 No. 2, pp. 1-16.
-
(2000)
Journal of Business Logistics
, vol.21
, Issue.2
, pp. 1-16
-
-
Bowersox, D.J.1
Closs, D.J.2
Stank, T.P.3
-
15
-
-
0001233581
-
Alternative ways of assessing model fit
-
Bollen, K.A. Long, J.S. Sage Newburg Park, CA
-
Browne, M.W. and Cudeck, R. (1993), "Alternative ways of assessing model fit", in Bollen, K.A. and Long, J.S. (Eds), Testing Structural Equation Models, Sage, Newburg Park, CA, pp. 445-55.
-
(1993)
Testing Structural Equation Models
, pp. 445-55
-
-
Browne, M.W.1
Cudeck, R.2
-
16
-
-
0037262420
-
Consumer switch costs: A topology, antecedents, and consequences
-
Burnham, T.A., Frels, J.K. and Mahajan, V. (2003), "Consumer switch costs: a topology, antecedents, and consequences", Journal of the Academy of Marketing Science, Vol. 31 No. 2, pp. 109-26.
-
(2003)
Journal of the Academy of Marketing Science
, vol.31
, Issue.2
, pp. 109-26
-
-
Burnham, T.A.1
Frels, J.K.2
Mahajan, V.3
-
17
-
-
0003972539
-
-
Lawrence Erlbaum Associates Mahwah, NJ
-
Byrne, B.M. (2000), Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming, Lawrence Erlbaum Associates, Mahwah, NJ.
-
(2000)
Structural Equation Modeling with AMOS: Basic Concepts, Applications, and Programming
-
-
Byrne, B.M.1
-
18
-
-
0012509775
-
Logistics barriers to international operations: The case of the People's Republic of China
-
Carter, J.R., Pearson, J.N. and Li, P. (1997), "Logistics barriers to international operations: the case of the People's Republic of China", Journal of Business Logistics, Vol. 18 No. 2, pp. 129-45.
-
(1997)
Journal of Business Logistics
, vol.18
, Issue.2
, pp. 129-45
-
-
Carter, J.R.1
Pearson, J.N.2
Li, P.3
-
19
-
-
40749085007
-
An analysis of trust in interorganizational relationship
-
Cheng, K. (2001), "An analysis of trust in interorganizational relationship", Zhongzhou Journal, Vol. 2001 No. 2, pp. 21-4.
-
(2001)
Zhongzhou Journal
, vol.2001
, Issue.2
, pp. 21-4
-
-
Cheng, K.1
-
20
-
-
0345878099
-
The effects of model parsimony and sampling error on the fit of structural equation models
-
Cheung, G.W. and Rensvold, R.B. (2001), "The effects of model parsimony and sampling error on the fit of structural equation models", Organizational Research Methods, Vol. 4 No. 3, pp. 236-64.
-
(2001)
Organizational Research Methods
, vol.4
, Issue.3
, pp. 236-64
-
-
Cheung, G.W.1
Rensvold, R.B.2
-
21
-
-
0002052603
-
International marketing and national character: A review and proposal for an integrative theory
-
Clark, T. (1990), "International marketing and national character: a review and proposal for an integrative theory", Journal of Marketing, Vol. 54 No. 4, pp. 66-79.
-
(1990)
Journal of Marketing
, vol.54
, Issue.4
, pp. 66-79
-
-
Clark, T.1
-
22
-
-
84936166194
-
Absorptive capacity: A new perspective on earning and innovation
-
Cohen, W.M. and Levinthal, D.A. (1990), "Absorptive capacity: a new perspective on earning and innovation", Administrative Science Quarterly, Vol. 35 No. 1, pp. 128-52.
-
(1990)
Administrative Science Quarterly
, vol.35
, Issue.1
, pp. 128-52
-
-
Cohen, W.M.1
Levinthal, D.A.2
-
23
-
-
22544452728
-
Do suppliers benefit from collaborative relationships with large retailers? An empirical investigation of efficient consumer response adoption
-
Corsten, D. and Kumar, N. (2005), "Do suppliers benefit from collaborative relationships with large retailers? An empirical investigation of efficient consumer response adoption", Journal of Marketing, Vol. 69 No. 3, pp. 80-94.
-
(2005)
Journal of Marketing
, vol.69
, Issue.3
, pp. 80-94
-
-
Corsten, D.1
Kumar, N.2
-
24
-
-
84986134826
-
Determinants of trust in a service provider: The moderating role of length of relationship
-
Coulter, K.S. and Coulter, R.A. (2002), "Determinants of trust in a service provider: the moderating role of length of relationship", Journal of Services Marketing, Vol. 16 No. 1, pp. 35-50.
-
(2002)
Journal of Services Marketing
, vol.16
, Issue.1
, pp. 35-50
-
-
Coulter, K.S.1
Coulter, R.A.2
-
25
-
-
0002738760
-
A two-dimensional concept of brand loyalty
-
Day, G.S. (1969), "A two-dimensional concept of brand loyalty", Journal of Advertising Research, Vol. 9 No. 3, pp. 29-35.
-
(1969)
Journal of Advertising Research
, vol.9
, Issue.3
, pp. 29-35
-
-
Day, G.S.1
-
26
-
-
77951516228
-
Customer loyalty: Toward an integrated conceptual framework
-
Dick, A.S. and Basu, K. (1994), "Customer loyalty: toward an integrated conceptual framework", Journal of the Academy of Marketing Science, Vol. 22 No. 2, pp. 99-113.
-
(1994)
Journal of the Academy of Marketing Science
, vol.22
, Issue.2
, pp. 99-113
-
-
Dick, A.S.1
Basu, K.2
-
27
-
-
0031502147
-
An examination of the nature of trust in buyer seller relationships
-
Doney, P. and Cannon, J.P. (1997), "An examination of the nature of trust in buyer seller relationships", Journal of Marketing, Vol. 61 No. 2, pp. 35-51.
-
(1997)
Journal of Marketing
, vol.61
, Issue.2
, pp. 35-51
-
-
Doney, P.1
Cannon, J.P.2
-
28
-
-
0001932429
-
Developing buyer-seller relationships
-
Dwyer, R.F., Schurr, P.H. and Oh, S. (1987), "Developing buyer-seller relationships", Journal of Marketing, Vol. 51 No. 2, pp. 11-27.
-
(1987)
Journal of Marketing
, vol.51
, Issue.2
, pp. 11-27
-
-
Dwyer, R.F.1
Schurr, P.H.2
Oh, S.3
-
29
-
-
0002880488
-
How Chrysler created an American Keiretsu
-
Dyer, J.H. (1996), "How Chrysler created an American Keiretsu", Harvard Business Review, Vol. 74 No. 4, pp. 42-56.
-
(1996)
Harvard Business Review
, vol.74
, Issue.4
, pp. 42-56
-
-
Dyer, J.H.1
-
30
-
-
0034382610
-
The determinants of trust in supplier-automaker relationships in the U.S., Japan, and Korea
-
Dyer, J.H. and Chu, W. (2000), "The determinants of trust in supplier-automaker relationships in the U.S., Japan, and Korea", Journal of International Business Studies, Vol. 31 No. 2, pp. 259-85.
-
(2000)
Journal of International Business Studies
, vol.31
, Issue.2
, pp. 259-85
-
-
Dyer, J.H.1
Chu, W.2
-
31
-
-
0000009769
-
Evaluating structural equation models with unobservable variables and measurement error
-
Fornell, C. and Larcker, D.F. (1981), "Evaluating structural equation models with unobservable variables and measurement error", Journal of Marketing Research, Vol. 18 No. 1, pp. 39-50.
-
(1981)
Journal of Marketing Research
, vol.18
, Issue.1
, pp. 39-50
-
-
Fornell, C.1
Larcker, D.F.2
-
32
-
-
21744448471
-
Determinants of long-term orientation in buyer-seller relationships
-
Ganesan, S. (1994), "Determinants of long-term orientation in buyer-seller relationships", Journal of Marketing, Vol. 58 No. 2, pp. 1-19.
-
(1994)
Journal of Marketing
, vol.58
, Issue.2
, pp. 1-19
-
-
Ganesan, S.1
-
33
-
-
0000789331
-
An updated paradigm for scale development incorporating unidimensionality assessment
-
Gerbing, D.W. and Anderson, J.C. (1988), "An updated paradigm for scale development incorporating unidimensionality assessment", Journal of Marketing Research, Vol. 25 No. 2, pp. 186-92.
-
(1988)
Journal of Marketing Research
, vol.25
, Issue.2
, pp. 186-92
-
-
Gerbing, D.W.1
Anderson, J.C.2
-
34
-
-
0030268636
-
The effects of trust and interdependence on relationship commitment: A trans-Atlantic study
-
Geyskens, I., Steenkamp, J.E.M., Scheer, L.K. and Kumar, N. (1996), "The effects of trust and interdependence on relationship commitment: a trans-Atlantic study", International Journal of Research in Marketing, Vol. 13 No. 4, pp. 246-58.
-
(1996)
International Journal of Research in Marketing
, vol.13
, Issue.4
, pp. 246-58
-
-
Geyskens, I.1
Steenkamp, J.E.M.2
Scheer, L.K.3
Kumar, N.4
-
35
-
-
18944402582
-
Logistics development in China
-
Goh, M. and Ling, C. (2003), "Logistics development in China", International Journal of Physical Distribution & Logistics Management, Vol. 33 No. 10, pp. 886-917.
-
(2003)
International Journal of Physical Distribution & Logistics Management
, vol.33
, Issue.10
, pp. 886-917
-
-
Goh, M.1
Ling, C.2
-
36
-
-
0000129817
-
The outcome set of relationship marketing in consumer markets
-
Gruen, T.W. (1995), "The outcome set of relationship marketing in consumer markets", International Business Review, Vol. 4 No. 4, pp. 447-69.
-
(1995)
International Business Review
, vol.4
, Issue.4
, pp. 447-69
-
-
Gruen, T.W.1
-
37
-
-
0002667437
-
Service quality: The six criteria of good perceived service quality
-
Grönroos, C. (1988), "Service quality: the six criteria of good perceived service quality", Review of Business, Vol. 9 No. 3, pp. 10-13.
-
(1988)
Review of Business
, vol.9
, Issue.3
, pp. 10-13
-
-
Grönroos, C.1
-
38
-
-
1542649935
-
Quality of services: Lessons from the product sector
-
Surprenant, C. American Marketing Association Chicago, IL
-
Gummesson, E. and Grönroos, C. (1988), "Quality of services: lessons from the product sector", in Surprenant, C. (Ed.), Add Value to Your Service, American Marketing Association, Chicago, IL.
-
(1988)
Add Value to Your Service
-
-
Gummesson, E.1
Grönroos, C.2
-
39
-
-
21344487054
-
Ethical and legal foundations of relational marketing exchanges
-
Gundlach, G. and Murphy, P. (1993), "Ethical and legal foundations of relational marketing exchanges", Journal of Marketing, Vol. 57 No. 4, pp. 35-46.
-
(1993)
Journal of Marketing
, vol.57
, Issue.4
, pp. 35-46
-
-
Gundlach, G.1
Murphy, P.2
-
40
-
-
0002508836
-
The role of dependence balancing in safeguarding transaction-specific assets in conventional channels
-
Heide, J.B. and John, G. (1988), "The role of dependence balancing in safeguarding transaction-specific assets in conventional channels", Journal of Marketing, Vol. 52 No. 1, pp. 20-35.
-
(1988)
Journal of Marketing
, vol.52
, Issue.1
, pp. 20-35
-
-
Heide, J.B.1
John, G.2
-
41
-
-
0002178137
-
Do norms matter in marketing relationships?
-
Heide, J.B. and John, G. (1992), "Do norms matter in marketing relationships?", Journal of Marketing, Vol. 56 No. 2, pp. 32-44.
-
(1992)
Journal of Marketing
, vol.56
, Issue.2
, pp. 32-44
-
-
Heide, J.B.1
John, G.2
-
42
-
-
0000268545
-
Cooperation, opportunism, and the invisible hand: Implications for transaction cost theory
-
Hill, C.W.L. (1990), "Cooperation, opportunism, and the invisible hand: implications for transaction cost theory", Academy of Management Review, Vol. 15 No. 3, pp. 500-13.
-
(1990)
Academy of Management Review
, vol.15
, Issue.3
, pp. 500-13
-
-
Hill, C.W.L.1
-
43
-
-
1842781588
-
Logistics outsourcing by manufacturers in China: A survey of the industry
-
Hong, J.J., Chin, A. and Liu, B.L. (2004), "Logistics outsourcing by manufacturers in China: a survey of the industry", Transportation Journal, Vol. 43 No. 1, pp. 17-25.
-
(2004)
Transportation Journal
, vol.43
, Issue.1
, pp. 17-25
-
-
Hong, J.J.1
Chin, A.2
Liu, B.L.3
-
44
-
-
40749162539
-
How marketing strategies differ when operating in China versus the West
-
Hoon, A.S. (1998), "How marketing strategies differ when operating in China versus the West", Singapore Management Review, Vol. 20 No. 2, pp. 63-5.
-
(1998)
Singapore Management Review
, vol.20
, Issue.2
, pp. 63-5
-
-
Hoon, A.S.1
-
45
-
-
1342265729
-
Effects of supplier trust on performance of cooperative supplier relationships
-
Johnston, D.A., McCutcheon, D.M., Stuart, F.I. and Kerwood, H. (2004), "Effects of supplier trust on performance of cooperative supplier relationships", Journal of Operations Management, Vol. 22 No. 1, pp. 23-38.
-
(2004)
Journal of Operations Management
, vol.22
, Issue.1
, pp. 23-38
-
-
Johnston, D.A.1
McCutcheon, D.M.2
Stuart, F.I.3
Kerwood, H.4
-
46
-
-
0001848840
-
Why satisfied customers defect
-
Jones, T.O. and Sasser, W.E. Jr (1995), "Why satisfied customers defect", Harvard Business Review, Vol. 73 No. 6, pp. 88-99.
-
(1995)
Harvard Business Review
, vol.73
, Issue.6
, pp. 88-99
-
-
Jones, T.O.1
Jr, E.S.W.2
-
47
-
-
21144478550
-
Conceptualizing, measuring, and managing customer based equity
-
Keller, K. (1993), "Conceptualizing, measuring, and managing customer based equity", Journal of Marketing, Vol. 57 No. 1, pp. 1-22.
-
(1993)
Journal of Marketing
, vol.57
, Issue.1
, pp. 1-22
-
-
Keller, K.1
-
48
-
-
0012558896
-
Consumers' trust of salesperson and manufacturer: An empirical study
-
Kennedy, M.S., Ferrell, L.K. and LeClair, D.T. (2001), "Consumers' trust of salesperson and manufacturer: an empirical study", Journal of Business Research, Vol. 51 No. 1, pp. 73-86.
-
(2001)
Journal of Business Research
, vol.51
, Issue.1
, pp. 73-86
-
-
Kennedy, M.S.1
Ferrell, L.K.2
Leclair, D.T.3
-
49
-
-
0001593658
-
Assessing reseller performance from the perspective of the supplier
-
Kumar, N., Stern, L.W. and Achrol, R.S. (1992), "Assessing reseller performance from the perspective of the supplier", Journal of Marketing Research, Vol. 29 No. 2, pp. 238-53.
-
(1992)
Journal of Marketing Research
, vol.29
, Issue.2
, pp. 238-53
-
-
Kumar, N.1
Stern, L.W.2
Achrol, R.S.3
-
50
-
-
38949200663
-
SME-based collaborative supply chain management: The impact of information technologies
-
Kuo, D., Chen, W.H. and Smits, M.T. (2005), "SME-based collaborative supply chain management: the impact of information technologies", International Journal of Management & Enterprise Development, Vol. 2 Nos 3/4, pp. 360-73.
-
(2005)
International Journal of Management & Enterprise Development
, vol.2
, Issue.34
, pp. 360-73
-
-
Kuo, D.1
Chen, W.H.2
Smits, M.T.3
-
51
-
-
58149127293
-
Factors affecting the level of trust and commitment in supply chain relationships
-
Kwon, I.G. and Suh, T. (2004), "Factors affecting the level of trust and commitment in supply chain relationships", Journal of Supply Chain Management: A Global Review of Purchasing & Supply, Vol. 40 No. 2, pp. 4-14.
-
(2004)
Journal of Supply Chain Management: A Global Review of Purchasing & Supply
, vol.40
, Issue.2
, pp. 4-14
-
-
Kwon, I.G.1
Suh, T.2
-
52
-
-
18844432518
-
Trust, commitment and relationships in supply chain management: A path analysis
-
Kwon, I.G. and Suh, T. (2005), "Trust, commitment and relationships in supply chain management: a path analysis", Supply Chain Management: An International Journal, Vol. 10 No. 1, pp. 26-33.
-
(2005)
Supply Chain Management: An International Journal
, vol.10
, Issue.1
, pp. 26-33
-
-
Kwon, I.G.1
Suh, T.2
-
53
-
-
18844425106
-
Who can you trust these days?
-
LaLonde, B. (2002), "Who can you trust these days?", Supply Chain Management Review, Vol. 6 No. 3, pp. 9-10.
-
(2002)
Supply Chain Management Review
, vol.6
, Issue.3
, pp. 9-10
-
-
Lalonde, B.1
-
55
-
-
34248232013
-
The success of biotech new ventures when combined with strategic alliance
-
Lee, C.W. (2007), "The success of biotech new ventures when combined with strategic alliance", International Journal of Management & Enterprise Development, Vol. 4 No. 3, pp. 293-315.
-
(2007)
International Journal of Management & Enterprise Development
, vol.4
, Issue.3
, pp. 293-315
-
-
Lee, C.W.1
-
56
-
-
33749504226
-
An empirical investigation of web site use using a commitment-based model
-
Li, D., Browne, G.J. and Chau, P.Y.K. (2006), "An empirical investigation of web site use using a commitment-based model", Decision Sciences, Vol. 37 No. 3, pp. 427-44.
-
(2006)
Decision Sciences
, vol.37
, Issue.3
, pp. 427-44
-
-
Li, D.1
Browne, G.J.2
Chau, P.Y.K.3
-
57
-
-
0001204380
-
Trust development, the GRIT proposal and the effects of conciliatory acts on conflict and cooperation
-
Lindskold, S. (1978), "Trust development, the GRIT proposal and the effects of conciliatory acts on conflict and cooperation", Psychological Bulletin, Vol. 85 No. 4, pp. 772-93.
-
(1978)
Psychological Bulletin
, vol.85
, Issue.4
, pp. 772-93
-
-
Lindskold, S.1
-
58
-
-
40749150875
-
-
Logistic Information Center of China, and China Federation of Logistics and Purchasing China's Logistics Report (01/2005 ∼ 06/2005) available at: www.chinawuliu.com.cn/bake/uploadFace/200572516123120a.htm (accessed December 12, 2006)
-
Logistic Information Center of China, and China Federation of Logistics and Purchasing (2005), China's Logistics Report (01/2005 ∼ 06/2005), available at: www.chinawuliu.com.cn/bake/uploadFace/200572516123120a.htm (accessed December 12, 2006).
-
(2005)
-
-
-
59
-
-
0013118140
-
Power analysis and determination of sample size for covariance structure modeling
-
MacCallum, R.C., Browne, M.W. and Sugawara, H.M. (1996), "Power analysis and determination of sample size for covariance structure modeling", Psychological Methods, Vol. 1 No. 2, pp. 130-49.
-
(1996)
Psychological Methods
, vol.1
, Issue.2
, pp. 130-49
-
-
MacCallum, R.C.1
Browne, M.W.2
Sugawara, H.M.3
-
60
-
-
33745852815
-
Opportunities for research in third-party logistics
-
Maloni, M.J. and Carter, C.R. (2006), "Opportunities for research in third-party logistics", Transportation Journal, Vol. 45 No. 2, pp. 23-38.
-
(2006)
Transportation Journal
, vol.45
, Issue.2
, pp. 23-38
-
-
Maloni, M.J.1
Carter, C.R.2
-
61
-
-
0042495505
-
An integrative model of organizational trust
-
Mayer, R.C., Davis, J.H. and Schoorman, F.D. (1995), "An integrative model of organizational trust", Academy of Management Review, Vol. 20 No. 3, pp. 709-34.
-
(1995)
Academy of Management Review
, vol.20
, Issue.3
, pp. 709-34
-
-
Mayer, R.C.1
Davis, J.H.2
Schoorman, F.D.3
-
62
-
-
40749129087
-
Contract logistics gets dose of reality
-
Minahan, T. (1997), "Contract logistics gets dose of reality", Purchasing, Vol. 122 No. 3, pp. 51-2.
-
(1997)
Purchasing
, vol.122
, Issue.3
, pp. 51-2
-
-
Minahan, T.1
-
63
-
-
40749136794
-
A survey of third-party logistics (3PL) service providers in India
-
Mitra, S. (2006), "A survey of third-party logistics (3PL) service providers in India", IIMB Management Review, Vol. 18 No. 2, pp. 159-74.
-
(2006)
IIMB Management Review
, vol.18
, Issue.2
, pp. 159-74
-
-
Mitra, S.1
-
64
-
-
0002495407
-
Trust and relationship commitment in logistics alliances: A buyer perspective
-
Moore, K.R. (1998), "Trust and relationship commitment in logistics alliances: a buyer perspective", International Journal of Purchasing and Materials Management, Vol. 34 No. 1, pp. 24-38.
-
(1998)
International Journal of Purchasing and Materials Management
, vol.34
, Issue.1
, pp. 24-38
-
-
Moore, K.R.1
-
65
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
Morgan, R.M. and Hunt, S.D. (1994), "The commitment-trust theory of relationship marketing", Journal of Marketing, Vol. 58 No. 3, pp. 20-38.
-
(1994)
Journal of Marketing
, vol.58
, Issue.3
, pp. 20-38
-
-
Morgan, R.M.1
Hunt, S.D.2
-
68
-
-
34249328893
-
Electricity supply management for enterprises min Slovenia
-
Papler, D. and Bojnec, S. (2007), "Electricity supply management for enterprises min Slovenia", International Journal of Management & Enterprise Development, Vol. 4 No. 4, pp. 403-14.
-
(2007)
International Journal of Management & Enterprise Development
, vol.4
, Issue.4
, pp. 403-14
-
-
Papler, D.1
Bojnec, S.2
-
69
-
-
33846166363
-
Make-buy decisions in the face of technological change: Does industry clockspeed matter?
-
Perrons, R.K. and Platts, K. (2005), "Make-buy decisions in the face of technological change: does industry clockspeed matter?", International Journal of Management & Enterprise Development, Vol. 2 No. 1, pp. 1-11.
-
(2005)
International Journal of Management & Enterprise Development
, vol.2
, Issue.1
, pp. 1-11
-
-
Perrons, R.K.1
Platts, K.2
-
70
-
-
22644449051
-
Analyzing the commitment-loyalty link in service contexts
-
Pritchard, M.P., Havitz, M.E. and Howard, D.R. (1999), "Analyzing the commitment-loyalty link in service contexts", Journal of the Academy of Marketing Science, Vol. 27 No. 3, pp. 333-48.
-
(1999)
Journal of the Academy of Marketing Science
, vol.27
, Issue.3
, pp. 333-48
-
-
Pritchard, M.P.1
Havitz, M.E.2
Howard, D.R.3
-
71
-
-
84986078222
-
Outsourcing of integrated logistics functions: An examination of industry practices
-
Rabinovich, E., Windle, R., Dresner, M. and Corsi, T. (1999), "Outsourcing of integrated logistics functions: an examination of industry practices", International Journal of Physical Distribution & Logistics Management, Vol. 29 No. 6, pp. 353-73.
-
(1999)
International Journal of Physical Distribution & Logistics Management
, vol.29
, Issue.6
, pp. 353-73
-
-
Rabinovich, E.1
Windle, R.2
Dresner, M.3
Corsi, T.4
-
72
-
-
85133004179
-
The value concept and relationship marketing
-
Ravald, A. and Grönroos, C. (1996), "The value concept and relationship marketing", European Journal of Marketing, Vol. 30 No. 2, pp. 19-30.
-
(1996)
European Journal of Marketing
, vol.30
, Issue.2
, pp. 19-30
-
-
Ravald, A.1
Grönroos, C.2
-
73
-
-
0003821850
-
-
Harvard Business School Press Boston, MA
-
Reichheld, F.F. (1996), The Loyalty Effect, Harvard Business School Press, Boston, MA.
-
(1996)
The Loyalty Effect
-
-
Reichheld, F.F.1
-
74
-
-
0025486182
-
Zero defections: Quality comes to services
-
Reichheld, F.F. and Sasser, W.E. Jr (1990), "Zero defections: quality comes to services", Harvard Business Review, Vol. 68 No. 5, pp. 105-11.
-
(1990)
Harvard Business Review
, vol.68
, Issue.5
, pp. 105-11
-
-
Reichheld, F.F.1
Jr, E.S.W.2
-
75
-
-
1542362278
-
Development processes of cooperative interorganizational relationships
-
Ring, P.S. and van de Ven, A.H. (1994), "Development processes of cooperative interorganizational relationships", Academy of Management Review, Vol. 19 No. 1, pp. 90-118.
-
(1994)
Academy of Management Review
, vol.19
, Issue.1
, pp. 90-118
-
-
Ring, P.S.1
Van De Ven, A.H.2
-
76
-
-
34249295973
-
Adapting different media types to trust development in the supply chain
-
Ross, W.H., Chen, V. and Huang, S.F. (2007), "Adapting different media types to trust development in the supply chain", International Journal of Management & Enterprise Development, Vol. 4 No. 4, pp. 373-86.
-
(2007)
International Journal of Management & Enterprise Development
, vol.4
, Issue.4
, pp. 373-86
-
-
Ross, W.H.1
Chen, V.2
Huang, S.F.3
-
77
-
-
84992955237
-
Antecedents and consequences of trust and satisfaction in buyer-seller relationships
-
Selnes, F. (1998), "Antecedents and consequences of trust and satisfaction in buyer-seller relationships", European Journal of Marketing, Vol. 32 Nos 3/4, pp. 305-22.
-
(1998)
European Journal of Marketing
, vol.32
, Issue.34
, pp. 305-22
-
-
Selnes, F.1
-
78
-
-
0002105135
-
Are strategic alliances working?
-
Sherman, S. and Sookdeo, R. (1992), "Are strategic alliances working?", Fortune, Vol. 126 No. 6, pp. 77-8.
-
(1992)
Fortune
, vol.126
, Issue.6
, pp. 77-8
-
-
Sherman, S.1
Sookdeo, R.2
-
79
-
-
0036001754
-
Consumer trust, value, and loyalty in relational exchanges
-
Sirdeshmukh, D., Singh, J. and Sabol, B. (2002), "Consumer trust, value, and loyalty in relational exchanges", Journal of Marketing, Vol. 66 No. 1, pp. 15-37.
-
(2002)
Journal of Marketing
, vol.66
, Issue.1
, pp. 15-37
-
-
Sirdeshmukh, D.1
Singh, J.2
Sabol, B.3
-
80
-
-
85132305540
-
Social knowledge as a control system: A proposition and evidence from the Japanese FDI behavior
-
Sohn, J.H.D. (1994), "Social knowledge as a control system: a proposition and evidence from the Japanese FDI behavior", Journal of International Business Studies, Vol. 25 No. 2, pp. 295-324.
-
(1994)
Journal of International Business Studies
, vol.25
, Issue.2
, pp. 295-324
-
-
Sohn, J.H.D.1
-
81
-
-
32044472337
-
Matter over mind: When specific asset investment affects calculative trust in supply chain partnership
-
Suh, T. and Kwon, I.G. (2006), "Matter over mind: when specific asset investment affects calculative trust in supply chain partnership", Industrial Marketing Management, Vol. 35 No. 2, pp. 191-201.
-
(2006)
Industrial Marketing Management
, vol.35
, Issue.2
, pp. 191-201
-
-
Suh, T.1
Kwon, I.G.2
-
82
-
-
0002544576
-
Transportation concerns of foreign firms in China
-
Ta, H.P., Choo, H.L. and Sum, C.C. (2000), "Transportation concerns of foreign firms in China", International Journal of Physical Distribution & Logistics Management, Vol. 30 No. 1, pp. 35-54.
-
(2000)
International Journal of Physical Distribution & Logistics Management
, vol.30
, Issue.1
, pp. 35-54
-
-
Ta, H.P.1
Choo, H.L.2
Sum, C.C.3
-
83
-
-
17044391068
-
A framework for evaluating third-party logistics
-
Vaidyanathan, G. (2005), "A framework for evaluating third-party logistics", Communications of the ACM, Vol. 48 No. 1, pp. 89-94.
-
(2005)
Communications of the ACM
, vol.48
, Issue.1
, pp. 89-94
-
-
Vaidyanathan, G.1
-
85
-
-
0030548125
-
The behavioral consequences of service quality
-
Zeithaml, V.A., Berry, L.L. and Parasuraman, A. (1996), "The behavioral consequences of service quality", Journal of Marketing, Vol. 60 No. 2, pp. 31-46.
-
(1996)
Journal of Marketing
, vol.60
, Issue.2
, pp. 31-46
-
-
Zeithaml, V.A.1
Berry, L.L.2
Parasuraman, A.3
-
86
-
-
33845434842
-
Decision sciences research in China: A critical review and research agenda - Foundations and overview
-
Zhao, X., Flynn, B.B. and Roth, A.V. (2006), "Decision sciences research in China: a critical review and research agenda - foundations and overview", Decision Sciences, Vol. 37 No. 4, pp. 451-96.
-
(2006)
Decision Sciences
, vol.37
, Issue.4
, pp. 451-96
-
-
Zhao, X.1
Flynn, B.B.2
Roth, A.V.3
|