Determinants of trust in a service provider: The moderating role of length of relationship

Journal of Services Marketing

Volumn 16, Issue 1, 2002, Pages 35-50

  Coulter, Keith S ^a   Coulter, Robin A ^b  

^a CLARK UNIVERSITY   (United States)

^b UNIVERSITY OF CONNECTICUT   (United States)

Author keywords

Customer behaviour; Service; Service quality; Trust

Indexed keywords

EID: 84986134826     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040210419406     Document Type: Article

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