Instant messaging reference: Users’ evaluation of library chat

Reference Services Review

Volumn 30, Issue 3, 2002, Pages 183-197

  Ruppel, Margie ^a   Condit Fagan, Jody ^a  

^a SOUTHERN ILLINOIS UNIVERSITY   (United States)

Author keywords

Academic libraries; Evaluation; Internet; Library users; Reference libraries

Indexed keywords

EID: 84986145305     PISSN: 00907324     EISSN: None     Source Type: Journal    
DOI: 10.1108/00907320210435464     Document Type: Article

References (24)

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