A university-wide, library-based chat service

Reference Services Review

Volumn 32, Issue 3, 2004, Pages 220-233

  Curtis, Donnelyn ^a   Greene, Araby ^a  

^a UNIVERSITY OF NEVADA   (United States)

Author keywords

Academic libraries; Customer service management; Internet; Reference services; Worldwide web

Indexed keywords

EID: 84986091920     PISSN: 00907324     EISSN: None     Source Type: Journal    
DOI: 10.1108/00907320410553632     Document Type: Article

References (22)

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